JustGoCloud Pricing & Demo

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JustGoCloud
94 Likes
80 Buyers Negotiating

Summary

JustGoCloud Call Center Software is an on-demand cloud contact center platform that provides an end-to-end solution. It provides an enterprise-grade contact center system that is suitable for both small and medium-sized businesses. It uses powerful open source technologies and improves efficiency and productivity while providing an affordable solution. It features a real-time dashboard that comes with tools to track, report, and monitor the activities.

JustGoCloud Pricing

JustGoCloud pricing is based on the number of users using the software. JustGoCloud pricing starts at $19 per user/license per month for GoCloud Starter pack and $24 per user/license per month for GoCloud Premium pack. It provides 24×7 web and email support for both the available packs. It also offers personalized pricing as per the business needs.

JustGoCloud Demo

JustGoCloud Call Center Software offers a 30-day free trial of GoCloud Starter and GoCloud Premium pack to all the users for free without any additional cost. The trial version provides a detailed overview of the utility but comes with certain limitations that can be removed by choosing either one of the JustGoCloud pricing plans. 

Features

Flexible solution- It allows running multi-channel campaigns at a time. Comes equipped with WebRTC, softphone, and VoIP phone support. Easily configurable and supports 3rd party application integration via REST API. Easily scalable as per the business need.

Reliable and secure- Comes with an in-built web application firewall. Supports TLS encryption. Protects against brute-force and advanced SIP attacks. Compliant with US, UK, and Australian regulations.

Efficient call management- Comes with dedicated direct calling user extensions. Supports broadcast and survey dialing. Allows 3-way conference and call transfers. Callbacks can be scheduled with ease.

Feature-packed- Full call recording and on-demand recording options are available. Live chat and technical support. Supports lead filtering and recycling. Leads time zone restrictions. Resolve issues quickly via multiple-channels.

Discussions

Strengths
  • +13
    Call Recording
  • +14
    Call Scripting
  • +5
    Campaign Management
  • +6
    Escalation Management
  • +10
    On-Site Support
  • +10
    Outbound Call Center
  • +13
    Queue Management
  • +14
    Real-time Chat
  • +9
    Remote Support
  • +6
    Customer Support Service
  • +7
    Call Reporting
  • +6
    Feedback Management
  • +12
    Bi-Annually
  • +13
    Monthly
  • +5
    Others, please specify
  • +11
    Quarterly
  • +11
    Blended Call Center
  • +12
    Call Logging
  • +7
    Inbound Call Center
  • +8
    Interactive Voice Response (IVR)
Cautions
  • -9
    Manual Dialer
  • -11
    Predictive Dialer
  • -12
    Progressive Dialer
  • -5
    Reporting/Analytics
  • -8
    Support and Maintenance
  • -7
    Training and Development
  • -8
    Complaint Monitoring
  • -9
    Survery Management
  • -14
    Annually
  • -5
    Analytics
  • -10
    Batch Communication
  • -5
    Case Management
  • -11
    Chat
  • -6
    Complaint Caegorization
  • -13
    Content Management
  • -6
    Dashboard

JustGoCloud Reviews

user-icon

Buyer, Manufacturing, SME

4
Apr 28, 2020

“Uncomplicated”

Its interactive interface makes it easy to navigate throughout the system and provides the functionality to configure with ease and confidence.
Useful (0) Not useful (0)
user-icon

James Smith

5
Apr 28, 2020

“Compliance”

Compliance with US, UK, and Australian regulations makes it a more reliable and secure solution.
Useful (0) Not useful (0)
Frequently Asked Questions
What are the key features of JustGoCloud?

Key Features of this software are Call Management, Campaign Management, Lead Management, Supervisor Management, Compliance, Call Recording & Voice Log Storage, Technical Support, Live Chat Support, White Labelling and Rebranding.

Who are the typical users of JustGoCloud?

This software has the following typical customers: Startups, SMEs, Agencies, Enterprises

Which operating system does JustGoCloud support?

This software supports the following operation system : Web App, Windows

Which mobile platforms does this software support?

There is not much information available on the compatible mobile platforms for this software

What is the deployment type?

This software has Hybrid deployment.

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Company Size :
  Enterprise
  SME
  Startup