i2x Pricing & Demo

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i2x

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Product Overview

I2x Call Center Software has been specifically designed to improve the human-to-human interactions between the organizations and their clients. Powered by AI, this cloud contact center software enables the firms to leverage data in order to understand what makes their customers happy. It can share the best practices with all team members to improve customer interactions. Making the call data actionable and analyzable, the software not only improves the brand experience but also enhances the skills of the existing employees.

i2x Pricing

I2x pricing is not defined. The company has not disclosed any information regarding its specific pricing policy. To gain detailed information about the I2x pricing, one must come into direct contact with the vendors responsible. They will provide detailed pricing as per the individual’s requirement.

i2x Demo

It can be installed on Windows. Both online and in-person training is provided along with all related documentation. Webinars are also conducted to provide a demo of its features. To get a free demo, users can fill the required form of the vendor. The pricing model has also decided accordingly.

Features

Call Record- Records call automatically so that agents get proper guidance through every conversation. Upholds script compliance and generates a structured call data.

Transcribe- i2x Call Center Software comes with speech recognition technology which is specially trained on company-specific data. Transcribes the calls with great accuracy to get deeper insights.

Analyze- i2x AI feature makes use of the company’s unique data to give targeted insights for the agents and managers. Recognizes the company’s specific and best practices.

Improve- Spreads information on the company’s best practices across all team members. Gives in-call advice and after call feedback to the agents to enhance their customer experience and boost sales.