Infobip Pricing & Demo

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Infobip
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58 Likes
66 Buyers are Negotiating "Group Buyer Deal"

Infobip USP

Infobip Call Center Software is a great solution for companies looking for a deep customer engagement source with the utmost security and personalized communication through different channels. The chat option had helped the users get in touch with the company from any corner with ease. It is the best option for companies looking for new and innovative ideas for enhancing customer experience. Request Infobip Pricing to get more information.

Summary

Infobip Call Center Software serves among the ranking platforms for communications and messaging, which is basically designed for connecting various mobile network operators with the enterprises. With the help of a single API call, the user can easily reach, monetize, and engage with customers as well as subscribers globally with the help of a combination of various messaging services. 

Infobip Pricing

The exact Infobip Pricing is not disclosed by the company. Users can contact the customer service to know about the Infobip Pricing plans and can get a competitive quote for their requirements. The vendor will get back with detailed pricing and benefits. 

Infobip Demo

Infobip Call Center Software provides a free demo facility to the new users that help with nearly every essential detail regarding the platform. The users only need to create an account with Infobip which can be carried out through a message to the company for which they can visit the official website. 

Features

Advanced communication- The tool provides a wide platform to work on various communication mediums. It becomes easy to communicate through platforms like messaging channels, telephonic communications, customer engagement, emails, etc. 

Data Mobility- Through this platform, the user can easily work on data mobility. It makes importing data as well as exporting data quickly and conveniently. 

Easy Management- Through contact management, the agents can keep a clean track of their data and contacts. The agents can also work on schedule, password and access management, custom data forms, etc. aspects. 

Call Recording and tracking- The calls made through the software are recorded and can be tracked too. This helps in tracking the performance of the agents and their efficiency also. 

Discussions

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“I am looking for a Call Center Software in north America. My budget is $50,000. Looking to buy in 15 days.”
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Infobip
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Strengths
  • +5
    Campaign Management
  • +8
    Interactive Voice Response (IVR)
  • +10
    On-Site Support
  • +11
    Predictive Dialer
  • +13
    Queue Management
  • +9
    Remote Support
  • +6
    Customer Support Service
  • +8
    Support and Maintenance
  • +7
    Training and Development
  • +7
    Call Reporting
  • +8
    Complaint Monitoring
  • +6
    Feedback Management
  • +9
    Survery Management
  • +14
    Annually
  • +12
    Bi-Annually
  • +13
    Monthly
  • +11
    Quarterly
  • +5
    Analytics
  • +10
    Batch Communication
  • +5
    Case Management
Weaknesses
  • -11
    Blended Call Center
  • -12
    Call Logging
  • -13
    Call Recording
  • -14
    Call Scripting
  • -6
    Escalation Management
  • -7
    Inbound Call Center
  • -9
    Manual Dialer
  • -10
    Outbound Call Center
  • -12
    Progressive Dialer
  • -14
    Real-time Chat
  • -5
    Reporting/Analytics
  • -5
    Others, please specify
  • -11
    Chat
  • -6
    Complaint Caegorization
  • -7
    Knowledge Management
  • -14
    Personalization
  • -14
    Proactive Chat
  • -8
    Survey Management

Infobip Reviews

user-icon

Buyer, Construction, Enterprise

5
Apr 28, 2020

“Incredible data tool”

The platform helps with an incredible tool for data segmentation which has helped in targeting the right customers during campaigns.
Useful (0) Not useful (0)
user-icon

Buyer, Automotive, Enterprise

5
Apr 28, 2020

“Amazing messaging service”

Messaging with Infobip pricing is quite reliable and quick. Also, the company helps with helpful documentation and simple Infobip pricing facilities.
Useful (0) Not useful (0)
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Company Size :
  Enterprise
  SME
  Startup