Puzzel Pricing & Demo
Are you from this Company?
Summary
Puzzel Call Center Software is a call-center management solution developed to help middle to large size companies. It provides various call center solutions such as interactive voice response, automatic call distribution, and computer telephony integration. The software allows users to manage SMS, social media messages, voice messages, and emails on one side and monitors the message volumes.
Puzzel Pricing
Puzzel Pricing varies from $56.29 to $118.84 per user per month. The features available vary with the Puzzel Pricing model. The Setup price of the software is almost twice the monthly cost. The monthly plans include basic features, but you need to pay more to get some additional features like Performance Management, Knowledge Base, etc.
Puzzel Demo
Puzzel Call Center Software does not offer any free trial version. Thus, you need to purchase the license to use this software. However, some discounts are available for educational organizations. So you can take advantage of that if that suits you.
Features
Puzzel offers various vital features that can improve the productivity of call centers. Below are some features crucial for a business:
Improved customer experience- It helps to provide seamless customer experience. It helps to enhance the productivity and thus decrease customer efforts.Smooth integration with the latest technologies- It can integrate with most of the existing technologies. It is highly scalable and provides integrated solutions.
Call management software with flexibility- It can transform the overall customer interaction in a better way. It can provide excellent agent satisfaction and thus increases productivity. It increases the closer customer contact thus improving the service levels.
Improved functionalities and solutions- It offers quality monitoring and performance management easy. It has PCI Payment solutions. It contains additional features, such as knowledge base, Chat-bot, self-service, etc.
Discussions
Discussions (1)
Buyer
Rachael Russell's requirement
13/12/2021
"hello, I would like to book a demo"
Like
Comment
No Strengths to show
No Cautions to show
Puzzel Reviews
Buyer, Healthcare, SME
Apr 28, 2020
“Easy implementation and excellent support”
The software is easy to deploy and helped a lot in monitoring the quality of my business. Another benefit I had from this software was its easy integration with third-party software. Overall, it was a great help.
Read
more
Useful
(0)
Not useful
(0)
Buyer, Telecom Infrastructure, SME
Apr 28, 2020
“Improved communication”
It helped in developing a great solution that improved our communication with the customers by telemarketing. It provides almost all the call centre solutions.
Useful
(0)
Not useful
(0)
Success
info
Error
Company Size :
Enterprise
SME
Startup
