virtualQ Pricing & Demo

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virtualQ
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67 Buyers Negotiating

virtualQ USP

VirtualQ Call Center Software provides an AI-enabled enterprise-class solution for customer management. It provides data-driven analytics and insights that help in making faster decisions with the help of machine-learning algorithms. It provides an in-depth analysis of the performance and recommends the possible areas of improvement

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Summary

VirtualQ Call Center Software is a powerful AI-enabled solution for contact centers that provides enterprise-class solutions for maintaining high customer satisfaction. It comes with tons of features like AI assistant bots, smart call back system, intelligent IVR system, smart appointment scheduler, and peak management system. It allows us to manage the customer most efficiently with cutting-edge technology and patented solutions. 

virtualQ Pricing

virtualQ pricing is based on the nature of the business and size of the company. virtualQ pricing is not defined. The company has not disclosed any information regarding its specific pricing policy. To gain detailed information about the virtualQ pricing, one must come into direct contact with the vendors responsible. They will provide detailed pricing as per the individual’s requirement.

virtualQ Demo

VirtualQ Call Center Software offers the demo for free to all the users. It provides the option to schedule an appointment at convenience and briefs about all the available smart solutions. The virtual demo highlights the important feature sets that can be unlocked via exploring different virtualQ pricing plans.

Features

Multi-channel approach- Provides a seamless experience to customers with an omnichannel approach. Enables a connected experience through phone, website, WhatsApp, and mobile app. Works across the channel and save time and operating cost.

Virtual waiting service- Enables virtual queuing for customers and increases customer satisfaction. It comes with features like an intelligent call-back appointment, AI-enabled call-in functionality, and provides customizable call flow options. Reduces the customer waiting time and increases the customer satisfaction rate.

Intelligent bot support- It uses machine learning technology and enables the chatbot to provide humanize virtual experience to customers. FAQ bot, advanced IVR bot, and appointment service bot can be configured easily.

Excellent appointment management- It comes with the intelligent appointment scheduling feature to maintain a steady influx of calls. Equipped with features like phone call appointments and online appointments to provide accessibility to the customers.

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“I am looking for a Call Center Software in north America. My budget is $50,000. Looking to buy in 15 days.”
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virtualQ Reviews

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James Smith

3
Apr 28, 2020

“Cutting-edge technology”

virtualQ’s patented technology provides a world-class solution and keeps you ahead of the competition.
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Buyer, Manufacturing, SME

1
Apr 28, 2020

“Interactive dashboard”

virtualQ’s intuitive interface provides a beautiful and uncomplicated dashboard that enables real-time reporting and generates KPI reports from the dashboard itself.
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Frequently Asked Questions
What are the key features of virtualQ?

Key features include - Multi-channel approach, Virtual waiting service, Intelligent bot support, Excellent appointment management

Who are the typical users of virtualQ?

This software is typically used by customer support and other teams of startups ans SME's at first and third party call centers.

Which operating system does virtualQ support?

Windows as well as Mac operating system is supported by this software.

Which mobile platforms does this software support?

Android and IOS are supported and compatible mobile platforms for this software.

What is the deployment type?

This software offers hybrid as well as cloud-based deployment support.

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Company Size :
  Enterprise
  SME
  Startup