Voxtron Pricing & Demo

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Voxtron
92 Likes
88 Buyers Negotiating

Summary

Voxtron Call Center Software offers seamless integration to enhance customer interactions. It enables call centre agents to access data in real-time and provide precise information to the customers during online support calls. It facilitates the processing and handling of many communication channels at one time. The record reporting and flexibility of this software increases client satisfaction. It also helps automate the processes with its intelligent self-service functionalities and ensures  24/7 availability of customer support.

Voxtron Pricing

Voxtron pricing is not defined. The company has not disclosed any information regarding its specific pricing policy. To gain detailed information about the Voxtron pricing, one must come into direct contact with the vendors responsible. They will provide detailed pricing as per the individual’s requirement.

Voxtron Demo

Users can try out the free demo of Voxtron Call Center Software and explore its unique features. Proper training is provided once the user opts for any plan in the Voxtron pricing package as per the requirement of the company.

Features

Omni-channel contact centre capabilities- Send and receive email and SMS communications efficiently. Fax queueing and conversion of faxes into images for convenient storage. Face-to-face communication with customers through video chat. Online customers can request a call back from agents with a simple click 

Recording and Quality Management- Ensure high-quality customer service. Achieve regulatory compliance. Resolve customer disputes. Get precise information to make the right decisions.

Visual IVR- Customers can visually access their preferred communication channel. Customers are connected after virtual queuing where pre-interaction time is used to capture relevant information.

Integrations- Information on the customer can be accessed with screen-pops. Higher call volumes are handled. A more personalized experience is provided to the customers.

Discussions

Strengths
  • +11
    Blended Call Center
  • +12
    Call Logging
  • +13
    Call Recording
  • +14
    Call Scripting
  • +5
    Campaign Management
  • +6
    Escalation Management
  • +7
    Inbound Call Center
  • +8
    Interactive Voice Response (IVR)
  • +9
    Manual Dialer
  • +11
    Predictive Dialer
  • +12
    Progressive Dialer
  • +13
    Queue Management
  • +9
    Remote Support
  • +5
    Reporting/Analytics
  • +6
    Customer Support Service
  • +8
    Support and Maintenance
  • +7
    Call Reporting
  • +8
    Complaint Monitoring
  • +6
    Feedback Management
  • +9
    Survery Management
Cautions
  • -5
    Analytics
  • -5
    Case Management
  • -11
    Chat
  • -6
    Complaint Caegorization
  • -13
    Content Management
  • -6
    Dashboard
  • -7
    Forms Management
  • -9
    Issue Tracking
  • -7
    Knowledge Management
  • -14
    Personalization
  • -10
    On-Site Support
  • -10
    Outbound Call Center
  • -14
    Real-time Chat
  • -7
    Training and Development
  • -14
    Annually
  • -10
    Batch Communication
  • -11
    Geo Targeting
  • -8
    Predictive Analytics
  • -14
    Proactive Chat
  • -12
    Template Management

Voxtron Reviews

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James Smith

5
Apr 28, 2020

“Excellent productivity-enhancing features”

An immediate response is provided to the customers and higher call volumes are handled well which can improve customer satisfaction to a great extent.
Useful (0) Not useful (0)
user-icon

Buyer Insurance

2
Apr 28, 2020

“Voxtron enhances customer interaction”

It helps provide precise answers to customers’ questions and helps resolve their complaints as fast as possible with efficiency.
Useful (0) Not useful (0)
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Company Size :
  Enterprise
  SME
  Startup