ZaiLab Pricing & Demo

ZaiLab call centre software is a cloud-based contact seller solution that ensures a smooth communication process between the service providers and customers. This software facilitates call centers to have an integrated view of the caller’s information and history. The application is based on AI and prioritizes service requests and calls from customers. It is also equipped with a forecasting functionality to predict the number of inbound calls.

ZaiLab Pricing

ZaiLab Pricing is based on the number of users or the features you use or the extent to which you use these features. The Zailab pricing ranges from $10/user/month to $50/user/month. Organizations also have the option to use enterprise integrations at $50 per month, which is billed annually.

ZaiLab Demo

The ZaiLab call centre software trial version is free for all users. It enables users to set up contact centre instantaneously. With the trial version, users don’t have to pay any licensing fees. However, extensive tech support is not available with the free trial version.

Features

ZaiLab call centre software is revolutionizing the way call centres operate through the following features:

Omni-Channel Hub to address concerns of your clients- Route interactions automatically from any channel. Execute a sophisticated call-distribution mechanism to assist with routing.

Full-suite of business intelligence features- Analyze individual agent performance and compare teams. Avail a detailed view of the outcomes of your outbound campaigns.

Quality Assurance- Devise quality assurance scoring forms intuitively. Assess the interaction qualities of your agent on the spot.

Equipped with an in-built campaign manager- Design and create outbound campaigns easily with an intuitive interface. Improve the performance of future campaigns with detailed insights and reporting.