Zendesk Pricing & Demo

Zendesk call-center software is an all-round solution that is tailored in such a way to suit all the needs of the root causes of problems that crop up every day at their workplace. It is basically a support software which is on cloud and is widely used for bettering client and customer communication. 

Zendesk Pricing

Zendesk pricing is such that it makes this software the most cost-effective in this space and thus favored by many call center organizations. Zendesk pricing starts from $5 per month per user for the basic package and for an enterprise it is $99 per month. Your total amount is billed annually. 

Zendesk Demo

In the model of Zendesk call-center software, there is a provision for a free trial policy, however, they do not have a free version of this software. There is a 24*7 chat support with technical assistance on call. Product training is available on-site along with webinars.  

Features

Built-in functions pertaining to call centers- Used for call recording, call logging, call scripting, and escalation management. It also can be used for queue management, inbound and outbound call center, interactive voice response, and analytics reporting.

Advantageous for your financials- Using Zendesk call-center software significantly lowers your operating costs through a decrease in support costs. It also boosts employee productivity and customer satisfaction increases with time making it a win-win situation for both parties.

More Add ons- With Zendesk, you can perform session routing which directs calls to the most eligible representatives after considering several factors. One can also do concurrent calling and session queuing to streamline the processes. 

Integration with 3P apps- Zendesk gives you the option of integrating more than 100 third party apps. The facility of flexible ticket management with automated workflow on the web interface with multiple channel support.