Splunk Clickstream Analytics Reviews

Splunk Clickstream Analytics solution identifies new launched products and pages and monitors the site conversions. The use cases show that correlation of IT operations data and clickstream data has facilitated improved site uptime and lead to enhanced user experience and higher revenue. Further, in order to serve better customer experience, it provides insights by combining the data generated through client and server in real-time. It also helps in solving customer issues related to the website, mobile, and multi-channel analytics, and improve the data of Customer Relationship Management (CRM).

USP : Splunk Clickstream Analytics is offered through Splunk Enterprise product, namely, digital intelligence solution. It enables to gather end-to-end data of the customer interactions generated through numerous digital channels covering web, mobile, offline channels, and social media streams.

BUYERS
VENDORS
EXPERTS
2.9
ANALYSTS
 

SPLUNK INC detailed analysis

Product Maturity
Company Maturity
Use Case Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
3.15
4.65
4.65
Product Features and Functionality
3.50
3.90
4.70
Delivery
4.25
3.65
3.70
Business Applications
5.00
5.00
4.95
Support and Services
2.75
4.60
4.70
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

SPLUNK INC has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    17 Participants

  • Niche Quadrant

    All-Asia-Pacific

    19 Participants

  • Niche Quadrant

    All-Europe

    22 Participants

STRENGTHS
  • Product Maturity / Use Cases
    Basket analysis
  • Product Maturity / Use Cases
    Click path optimization
  • Product Maturity / Use Cases
    Customer Analysis
  • Product Maturity / Use Cases
    Others - solution/product
  • Product Maturity / Use Cases
    Personalized Marketing
  • Product Maturity / Use Cases
    Traffic Analysis
  • Product Maturity / Use Cases
    Website/Application Optimization
  • Product Maturity / Product Features
    Data Discovery
  • Product Maturity / Product Features
    Data Governance
  • Product Maturity / Product Features
    Data Integration
  • Product Maturity / Product Features
    Data Lineage
  • Product Maturity / Product Features
    Data Orchestration
  • Product Maturity / Product Features
    Data Quality
  • Product Maturity / Product Features
    Data Security
  • Product Maturity / Product Features
    Data Transformation
  • Product Maturity / Product Features
    Data Visualization
  • Product Maturity / Product Features
    Metadata Management
  • Product Maturity / Product Features
    Other Features/Functions
  • Product Maturity / Solution Delivery
    Delivery - Direct
  • Product Maturity / Medium of Delivery of Support Services
    Remote Support
WEAKNESSES
  • Product Maturity / Medium of Delivery of Support Services
    On-Site Support
  • Product Maturity / Preferred Mode of Delivery
    Per User Basis
  • Product Maturity
    Product Features and Functionality
  • Product Maturity / Support and Services
    Customer Redressal Mechanism/Program
  • Product Maturity / Support and Services
    Level of Support
  • Product Maturity / Breadth and Depth of Product Offerings
    Products / Solutions Offered
  • Product Maturity / Breadth and Depth of Product Offerings
    Product Variants
  • Product Maturity / Product Features and Functionality
    Self-service Capabilities
  • Product Maturity
    Breadth and Depth of Product Offerings
  • Product Maturity
    Support and Services
  • Product Maturity / End-Users
    Application Developers
  • Product Maturity / End-Users
    Business Analysts
  • Product Maturity / End-Users
    Consultants
  • Product Maturity / End-Users
    Data Scientists
  • Product Maturity / End-Users
    Other End-User catered
  • Product Maturity / Support Services
    Customer Support
  • Product Maturity / Support Services
    Other Support Services
  • Product Maturity / Support Services
    Sales Support
  • Product Maturity / Support Services
    Technical Support
  • Product Maturity / Deployment Mode
    On-Premise
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TOP FEATURES
  • Product Features and Functionality
    Product Features
  • End-Users
    Other End-User catered
  • Solution Delivery / Delivery - Through Partners
    Third-Party Vendors
  • Product Features
    Data Orchestration
  • Deployment Mode / Hosted
    On-Cloud
  • Services Offered
    Deployment & Integration Services
  • Deployment Mode
    Hybrid
  • Use Cases
    Personalized Marketing
  • Solution Delivery
    Delivery - Direct
  • End-Users
    Consultants

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SPLUNK INC Presence in Clickstream Analytics Software

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Marie Stelle

Engagement Partner - 360Quadrants.com