VLOCITY INC in Clickstream Analytics Software

Vlocity Clickstream Analytics App allows business users to test and learn the customer’s click-to-click data by combining it with Vlocity interaction platform. Marketers can keep an eye on self-serve or contact center users’ behavior and take required actions to improve their services. Vlocity Clickstream Analytics provides actionable insights to the businesses and helps them achieving faster benefit, and optimized customer interactions. The customers also can also be benefited with quick and easy to use services which will improve customer satisfaction level.
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USP : Vlocity clickstream analytics platform offers Vlocity Clickstream Analytics App, which is driven by Salesforce Wave Analytics. It provides operational data and comprehensive clickstream data generated through customer’s interactions while navigating on the company website.

BUYERS
VENDORS
EXPERTS
2.2
ANALYSTS
 

VLOCITY INC detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
1.05
1.70
0.85
Product Features and Functionality
1.00
1.10
0.85
Delivery
2.90
3.55
3.55
Business Applications
2.85
3.55
2.80
Support and Services
1.75
2.05
1.10
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

VLOCITY INC has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    17 Participants

  • Niche Quadrant

    All-Asia-Pacific

    19 Participants

  • Niche Quadrant

    All-Europe

    22 Participants

STRENGTHS
  • Product Maturity / Use Cases
    Click path optimization
  • Product Maturity / Use Cases
    Customer Analysis
  • Product Maturity / Use Cases
    Personalized Marketing
  • Product Maturity / Use Cases
    Traffic Analysis
  • Product Maturity / Use Cases
    Website/Application Optimization
  • Company Maturity
    Breadth of Applications Served
  • Company Maturity
    Channel Strategy and Fit
  • Company Maturity
    Geographic Footprint
  • Product Maturity / Product Features
    Data Discovery
  • Product Maturity / Product Features
    Data Integration
  • Product Maturity / Product Features
    Data Lineage
  • Product Maturity / Product Features
    Data Orchestration
  • Product Maturity / Product Features
    Data Quality
  • Product Maturity / Product Features
    Data Security
  • Product Maturity / Product Features
    Other Features/Functions
  • Product Maturity / Solution Delivery
    Delivery - Direct
  • Company Maturity / Geographic Footprint
    Direct Presence - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Direct Presence - Europe
  • Company Maturity / Geographic Footprint
    Direct Presence - Latin America
  • Company Maturity / Geographic Footprint
    Direct Presence - Middle East and Africa
WEAKNESSES
  • Product Maturity / Product Features and Functionality
    Self-service Capabilities
  • Company Maturity / Mergers and Acquisitions Strategy
    No. of Joint Ventures
  • Company Maturity / Mergers and Acquisitions Strategy
    No. of Mergers and Acquisitions
  • Company Maturity / Effectiveness of Organic Growth Strategy
    No. of New Customers in Last Three Years
  • Product Maturity / Breadth and Depth of Product Offerings
    Product Variants
  • Product Maturity / Use Cases
    Basket analysis
  • Product Maturity / Use Cases
    Others - solution/product
  • Company Maturity / Viability
    R&D Spend
  • Company Maturity / Viability
    Revenue
  • Company Maturity / Viability
    Revenue Growth Rate (Y-o-Y)
  • Product Maturity / Product Features
    Data Governance
  • Product Maturity / Product Features
    Data Transformation
  • Product Maturity / Product Features
    Data Visualization
  • Product Maturity / Product Features
    Metadata Management
  • Product Maturity / Medium of Delivery of Support Services
    On-Site Support
  • Product Maturity / Services Offered
    Consulting Services
  • Product Maturity / Services Offered
    Deployment & Integration Services
  • Product Maturity / Services Offered
    Managed Services
  • Product Maturity / Services Offered
    Other Services
  • Product Maturity / Deployment Mode
    Hybrid

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TOP USECASES
TOP FEATURES
  • Product Features and Functionality
    Product Features
  • Product Features
    Data Orchestration
  • Solution Delivery
    Delivery - Direct
  • Deployment Mode / Hosted
    On-Cloud
  • Solution Delivery / Delivery - Through Partners / Third-Part..
    ISV
  • Use Cases
    Personalized Marketing
  • Product Features
    Data Lineage
  • Preferred Mode of Delivery / Subscription
    Licensing
  • Services Offered
    Support & Maintenance
  • Support Services
    Technical Support

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VLOCITY INC Presence in Clickstream Analytics Software

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