Vlocity Clickstream Reviews & Product Details

Vlocity Clickstream Analytics App allows business users to test and learn the customer’s click-to-click data by combining it with Vlocity interaction platform. Marketers can keep an eye on self-serve or contact center users’ behavior and take required actions to improve their services. Vlocity Clickstream Analytics provides actionable insights to the businesses and helps them achieving faster benefit, and optimized customer interactions. The customers also can also be benefited with quick and easy to use services which will improve customer satisfaction level.

USP : Vlocity clickstream analytics platform offers Vlocity Clickstream Analytics App, which is driven by Salesforce Wave Analytics. It provides operational data and comprehensive clickstream data generated through customer’s interactions while navigating on the company website.

BUYERS
VENDORS
EXPERTS
2.2
ANALYSTS

VLOCITY INC detailed analysis

Product Maturity
Company Maturity
Use Case Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
1.05
1.70
0.85
Product Features and Functionality
1.00
1.10
0.85
Delivery
2.90
3.55
3.55
Business Applications
2.85
3.55
2.80
Support and Services
1.75
2.05
1.10
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

VLOCITY INC has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    17 Participants

  • Niche Quadrant

    All-Asia-Pacific

    19 Participants

  • Niche Quadrant

    All-Europe

    22 Participants

STRENGTHS
  • Product Maturity / Use Cases
    Click path optimization
  • Product Maturity / Use Cases
    Customer Analysis
  • Product Maturity / Use Cases
    Personalized Marketing
  • Product Maturity / Use Cases
    Traffic Analysis
  • Product Maturity / Use Cases
    Website/Application Optimization
  • Product Maturity / Product Features
    Data Discovery
  • Product Maturity / Product Features
    Data Integration
  • Product Maturity / Product Features
    Data Lineage
  • Product Maturity / Product Features
    Data Orchestration
  • Product Maturity / Product Features
    Data Quality
  • Product Maturity / Product Features
    Data Security
  • Product Maturity / Product Features
    Other Features/Functions
  • Product Maturity / Solution Delivery
    Delivery - Direct
  • Product Maturity / Medium of Delivery of Support Services
    Remote Support
  • Product Maturity / Services Offered
    Education & Training
  • Product Maturity / Services Offered
    Support & Maintenance
  • Product Maturity / Solution Delivery
    Delivery - Through Partners / Third-Party Vendors / MSSPs/ISV
  • Product Maturity / Deployment Mode
    Hosted / On-Cloud
  • Product Maturity / Preferred Mode of Delivery
    Full Time Equivalent
  • Product Maturity / Preferred Mode of Delivery
    Subscription / Licensing
WEAKNESSES
  • Product Maturity / Product Features and Functionality
    Self-service Capabilities
  • Product Maturity / Breadth and Depth of Product Offerings
    Product Variants
  • Product Maturity / Use Cases
    Basket analysis
  • Product Maturity / Use Cases
    Others - solution/product
  • Product Maturity / Product Features
    Data Governance
  • Product Maturity / Product Features
    Data Transformation
  • Product Maturity / Product Features
    Data Visualization
  • Product Maturity / Product Features
    Metadata Management
  • Product Maturity / Medium of Delivery of Support Services
    On-Site Support
  • Product Maturity / Services Offered
    Consulting Services
  • Product Maturity / Services Offered
    Deployment & Integration Services
  • Product Maturity / Services Offered
    Managed Services
  • Product Maturity / Services Offered
    Other Services
  • Product Maturity / Deployment Mode
    Hybrid
  • Product Maturity / Preferred Mode of Delivery
    Per User Basis
  • Product Maturity / End-Users
    Consultants
  • Product Maturity / End-Users
    Other End-User catered
  • Product Maturity / Support and Services
    Customer Redressal Mechanism/Program
  • Product Maturity / Support and Services
    Level of Support
  • Product Maturity
    Breadth and Depth of Product Offerings
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TOP FEATURES
  • Product Features and Functionality
    Product Features
  • Product Features
    Data Orchestration
  • Solution Delivery
    Delivery - Direct
  • Deployment Mode / Hosted
    On-Cloud
  • Solution Delivery / Delivery - Through Partners / Third-Part..
    ISV
  • Use Cases
    Personalized Marketing
  • Product Features
    Data Lineage
  • Preferred Mode of Delivery / Subscription
    Licensing
  • Services Offered
    Support & Maintenance
  • Support Services
    Technical Support

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VLOCITY INC Presence in Clickstream Analytics Software

Questions & Answers

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