Astea focuses on innovating and enhancing its existing portfolio to fulfil customer needs, ensure competitiveness, and increase revenue. In July 2017, Astea launched a mobile workforce solution known as Mobile Edge. Request
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Mobile Edge offers intuitive user interface, simplified user experience, technician productivity enhancer, and strong customer-centric features. Astea has also made enhancements in many of its field service offerings to remain competitive in the market and fulfil customer demands. It strongly focuses on improving the customer experience and synchronizing every customer touch point for enhanced service delivery. Furthermore, Astea offers a strong framework for integrating its solutions with back-office financial and ERP applications, remote equipment monitoring and diagnostic software, CRM applications, tax software solutions, and Computer Telephony Integration (CTI), thereby making it easier to carry out business activities smoothly. The company focuses on offering solutions that are flexible, scalable, and easy to implement, use, and maintain.