Cloud Field Service Management from Fleetmatics offer the following features:
Running of Operations: Fleetmatics field service management software helps in monitoring all your business requirements, workforce, equipment, pricing, service requests, etc. to run seamless operations. You can provide your customers with timely service and from the right experts.
Compatibility: The software is compatible with all kinds of devices such as Android, iOS, and more. It helps you to keep monitoring all the activities and collaborate with your field workforce right from your mobile device.
Content Sharing: It enables you to share multiple contents between the platforms and establishes an encrypted connection with the database of Connect2Field. You can also integrate a website, create a customer portal, and can let them view the job status. They have the option of editing or creating new gigs too.
Product Differentiation and Impact on Customer Value
+12
Training, Education and Support
Cautions
-11
Customer Redressal Mechanism/Program
-7
New Services Launched
-11
Business Process Analysis
-7
Configuartion Review
-5
Data Migration
-8
Governance
-14
Integration Services
-12
Roadmap Creation
-13
Consulting
-10
Private Cloud Service
-8
24*7 Technical Support
-9
Other cloud training and support offered
-7
Pre-recoreded Videos or Audios
-11
Other Unique features
-10
Process Management
-12
If any other, kindly specify
-10
Inventory Management
-11
Others (Billing and Invoicing and tracking and performance management)
-9
Warranty Management
-8
Work Order Management
FLEETMATICS GROUP PLC Reviews
Transportation and Logistics
5
Jan 31, 2020
“Service Friendly software”
Fleetmatics is a service friendly cloud field service management app that ensures flawless business operations along with excellent customer service. Our company has been using it and has seen an upsurge in customer numbers since then.
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Transportation and Logistics
5
Jan 31, 2020
“No-nonsense Software”
With advanced technology and platform, this field service management software is something that would not only grow your business but also ensure you never lag when it comes to planned insights and predictive analysis.
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