IFS Field Service Management
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IFS Field Service Management USP

IFS Cloud Field Service Management offers robust cloud FSM solutions that help technicians improve the productivity, service response time, first-time fix rates, asset uptime, and reduce the travel and overtime costs. IFS Cloud Field Service Management regularly introduces innovative upgradations and offers solutions that cover the complete end-to-end service lifecycle. It also offers professional services such as support, implementation, and training. Request IFS Field Service Management Pricing to get more information.

Summary

IFS Cloud Field Service Management focuses on assisting customers in adapting and responding faster to new market trends, utilizing resources more efficiently, and maintaining a competitive position in the market. IFS Cloud Field Service Management also focuses on offering solutions that are user-friendly, designed simply, and flexible enough to help customers carry out their business processes without hassles. The company has also repeatedly launched updated versions of its cloud-based field services and solutions to offer customers enhanced product features. For instance, in April 2017, IFS launched a new version of IFS Cloud Field Service Management with complete connectivity to field workers using embedded integration with IFS IoT Business Connector. The various benefits of this new version include enhanced functionality, intelligent field service, and advanced management. Additionally, IFS Cloud Field Service Management focuses on consistently expanding its service offerings through innovative technologies. The company focuses on the continuous enhancement of its services portfolio as per to the latest market requirements.

360 Quadrants

Strengths and Weaknesses
  • +8 Tailar-made/customized Services
  • +11 Customer Redressal Mechanism/Program
  • +10 Product Differentiation
  • +11 Business Process Analysis
  • +7 Configuartion Review
  • +14 Integration Services
  • +13 Readiness Services
  • +12 Roadmap Creation
  • +10 Strategy Design
  • +6 Upgrade Service
  • +13 Consulting
  • +11 Integration and Migration
  • +12 Training, Education and Support
  • +11 Hybrid Cloud Service
  • +10 Private Cloud Service
  • +9 Public Cloud Service
  • +8 24*7 Technical Support
  • +5 Classroom
  • +14 Datasheets, Whitepapers, and Infographics
  • +6 Demos
  • -8 Breadth and Depth of Product Offerings
  • -10 Focus on Product Innovation
  • -7 Idle Time Monitoring
  • -9 Life Cycle Monitoring
  • -11 Other Unique features
  • -10 Inventory Management
  • -6 Mobile Field Service Management
  • -11 Others (Billing and Invoicing and tracking and performance management)
  • -7 Reporting and Analytics
  • -14 Scheduling and Dispatch
  • -5 Service Project Management
  • -9 Warranty Management
  • -8 Work Order Management
  • -11 Service packages/subscription
  • -7 New Services Launched
  • -8 R&D Spend
  • -5 Data Migration
  • -8 Governance
  • -9 Other cloud training and support offered
  • -12 If any other, kindly specify
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IFS Field Service Management presence in Cloud Field Service Management

IFS focuses on organic as well as inorganic growth strategies. The company maintains healthy relationships with its strategic partners and works on strengthening its financial position. It focuses on strengthening its customer relations by expanding its global operations. IFS strongly focuses on a limited number of industry verticals to meet the rising market demands with enhanced functionalities. It focuses on continuously enhancing its relationships with its partners to maintain a competitive market position and increase the global presence. For instance, in June 2017, IFS announced the expansion of its partnership with ProV. ProV benefits IFS by offering implementation and consulting services to IFS customers in Latin America. IFS focuses on delivering customer satisfaction through its vast portfolio. The company also constantly works on maintaining its supplier capacity for consultant services with enhanced support for global customers. The company is expanding its presence in the digital and cloud domains rapidly.


Top Features

  1. Product Features and Functionality / Support Services
  2. Product Features and Functionality / Consulting Services
  3. Product Features and Functionality / Implementation Service
  4. Product Features and Functionality / Optimization Service
  5. Services / Training, Education and Support
  6. Product Differentiation and Impact on Customer Value / Customer Redressal Mechanism/Program
  7. Product Differentiation and Impact on Customer Value / Product Differentiation
  8. Breadth and Depth of Product Offerings / Tailar-made/customized Services
  9. Services / Integration and Migration
  10. Services / Consulting