Oracle Field Service Cloud Overview
Oracle Field Service transforms the customer experience as well as the effectiveness and productivity of field service operations. Built on time-based, self-learning, and predictive technology, the solution automatically schedules and optimizes work based on unique requirements and maintains a real-time view of the field. Using Oracle’s proven AI and machine learning capabilities, the system can adapt on the fly. It helps empower the mobile workforce with web-based, iOS, and Android applications and keep your customers informed throughout the entire service lifecycle.
Routing: The system uses machine learning and AI to get the right person to the right place at the right time. Optimize scheduling with the fastest, most efficient automation engine available.
Management: Manage field operations centrally with a real-time view of the field. Improve visibility, on-time arrival, and efficiency.
Flexibility and Portability: Empower field employees with everything they need to succeed at their fingertips. Choose from a browser-based mobile, iOS, or Android app.
Connectivity: Contextually connect field employees for instant peer-to-peer communication, knowledge sharing, and work independently.
Smart Location: Monitor the real-time location and compliance of all field resources.
Oracle Field Service Pricing:
Detailed pricing for this company has not been disclosed, but it is in line with leading competitors in the market. Most software companies and vendors require you to contact them with details so they can offer competitive personalized pricing based on your needs. For the best pricing plans, contact the vendor.
Oracle Field Service Demo:
The company offers online resources in the form of quick guides that helps users to understand the various features and how they work.
Oracle Field Service Cloud USP
ORACLE Cloud Field Service Management is one of the leading vendors in the cloud FSM market. The company’s solutions are instrumental in mapping enterprises’ requirements for the implementation of business strategies. Oracle delivers SaaS, PaaS, and IaaS offerings through the Oracle Cloud platform, which helps customers access various features and functionalities via a broad spectrum of devices.