Features:
Comprehensive solutions from Pegasystems manage the entire field service lifecycle with the following features:
- Service Request: Companies that have a reliable field workforce are the best. This software caters to end customer service lifecycle. It comes with one single application that comprises the dashboard for customer service along with the optimized mobile application.
- Customer Service Satisfaction: It is always essential to ensure that the customer is satisfied. Every time a service request comes up, it is an excellent opportunity for impressing a customer. This software ensures that the right skilled technician is on the job.
- Business-friendly: This app is developed on the Pega7 platform that helps in modifying the basic workflow by the requirements. Hence, it is better customized in contrast to other apps, and that too comes without any hassles and extra expenses.
Pega Platform Pricing:
There are multiple platform pricing for different users depending on their usage. Below are the pricing details:
Free Pega Platform pricing: This is a 30-day free trial period. It offers limited features. Users can either can or upgrade once the trial period is over.
Enterprise Starter platform pricing: Priced at USD 90 per user per month. The plan is suited for enterprise applications and for departmental/internal initiatives. It offers limited features.
Enterprise Transformation platform pricing: The plan offers a comprehensive list of features. It is suited for transformational Enterprise applications and for customer engagement and optimization.