Salesforce Field Service Lightning Pricing & Demo

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Salesforce Field Service Lightning
Online
California, USA
1999
$10BN to $50BN
Enterprise
75 Likes
86 Buyers are Negotiating "Group Buyer Deal"

Salesforce Field Service Lightning USP

Salesforce focuses on offering innovative services and aligning business activities in a manner that provides customers with high growth opportunities. The services and solutions offered by Salesforce transform the connected customer experience using the cloud, mobile, social, IoT, and AI technologies. Request Salesforce Field Service Lightning Pricing to get more information.

Summary

The company’s service offerings can be deployed, configured, and integrated with other enterprise applications. Salesforce’s cloud service offerings include Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community Cloud, IoT Cloud, Analytics Cloud, Salesforce Quip, and Salesforce Platform. Moreover, the company’s cloud professional services, such as consulting, deployment, training, user-centric design, and integration, help customers achieve efficient business results. Ease of integration, configuration with rapid deployment, and lower TCO are the key advantages of using Salesforce solutions. The company intends to enhance its existing products with new features and functionalities through product development, acquisitions, and partnerships. For instance, in March 2016, Salesforce entered the FSM market with Field Service Lightning, a new solution for customer service engagement. Similarly, in May 2016, Salesforce launched a new feature named Service Cloud Lightning Snap-ins in its Service Cloud product line. Snap-ins enables companies to embed customer service channels into customers’ mobile and web experiences to engage end-customers on every site. This results in faster, smarter, and more personalized customer support.

Features:

  • Improve first-visit resolution with Field Service Lightning
  • Boost employee productivity in the field
  • Automate appointment scheduling
  • Manage agents, dispatchers, and mobile workers
  • Get real-time visibility into all operations
  • Optimize mobile workforce allocation
  • Keep customers updated at every step

Oracle Field Service Pricing:

It starts at $25 per month per user, billed annually.

Oracle Field Service Demo:

Users can schedule a personalized demo with the company. Experts from the company will guide users on delivering a great customer experience, improve day-to-day operations and optimize business operations.

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“I am looking for a Cloud Field Service Management in north America. My budget is $50,000. Looking to buy in 15 days.”
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Strengths
  • +8
    Tailar-made/customized Services
  • +11
    Customer Redressal Mechanism/Program
  • +11
    Business Process Analysis
  • +7
    Configuartion Review
  • +14
    Integration Services
  • +13
    Readiness Services
  • +10
    Strategy Design
  • +6
    Upgrade Service
  • +11
    Integration and Migration
  • +12
    Training, Education and Support
  • +11
    Hybrid Cloud Service
  • +10
    Private Cloud Service
  • +9
    Public Cloud Service
  • +8
    24*7 Technical Support
  • +5
    Classroom
  • +14
    Datasheets, Whitepapers, and Infographics
  • +6
    Demos
  • +13
    Online
  • +7
    Pre-recoreded Videos or Audios
  • +8
    Breadth and Depth of Product Offerings
Weaknesses
  • -10
    Inventory Management
  • -6
    Mobile Field Service Management
  • -11
    Others (Billing and Invoicing and tracking and performance management)
  • -7
    Reporting and Analytics
  • -14
    Scheduling and Dispatch
  • -5
    Service Project Management
  • -9
    Warranty Management
  • -8
    Work Order Management
  • -11
    Service packages/subscription
  • -7
    New Services Launched
  • -10
    Product Differentiation
  • -8
    R&D Spend
  • -9
    Product Features and Functionality
  • -5
    Data Migration
  • -8
    Governance
  • -12
    Roadmap Creation
  • -13
    Consulting
  • -9
    Other cloud training and support offered
  • -11
    Other Unique features
  • -12
    If any other, kindly specify
Salesforce Field Service Lightning Presence in Cloud Field Service Management
Salesforce has a strong presence in Europe, MEA, US, and APAC. The company offers diversified cloud solutions to businesses of all size across every vertical worldwide. The company is investing in the early-to-late stage technology to fortify its strategy, and support and extend its CRM platform’s capabilities. In May 2017, Salesforce partnered with Dell Technologies to strengthen its cloud computing services and technologies. This strategic partnership would help Salesforce use Dell Boomi’s leading cloud-native connection platform to rapidly transfer large volumes of data between businesses. Furthermore, the key strategies of Salesforce include enhancing its existing service offerings and expanding into new horizontal markets. For instance, in March 2017, Salesforce partnered with IBM to offer intelligent decision making using AI. Connecting the IBM Watson with Salesforce Einstein would enable a new level of intelligent customer interaction across all business functions. As a part of its growth strategy, the company is also introducing innovative solutions both organically and through acquisitions. In July 2016, Salesforce acquired Demandware, a digital commerce leader, and rebranded the company as Commerce Cloud.
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Company Size :
  Enterprise
  SME
  Startup