SAP Field Service Management Pricing & Demo

SAP is a leading provider of enterprise application software and ERP solutions. The company’s prime focus is on improving its business productivity by introducing innovative technologies to help enterprises operate more efficiently. In 2016, the company spent 13.8% of its total revenue on R&D and its R&D expense increased by 7% as compared to 2015. The company is focusing on creating a strong foothold in the FSM market with the help of SAP Hybris Service Cloud. The company undertakes acquisition and collaborations as its primary growth strategy to enhance its product offerings and remain competitive in the cloud FSM market. For instance, in April 2015, SAP Hybris announced a strategic partnership with Sprinklr, a leader in social media management. The partnership between Sprinklr and SAP Hybris would transform the social experiences in the customer journey with business functions, such as sales, customer service, marketing, and finance. SAP has been categorically working on improving the customer satisfaction, along with focusing on product portfolio expansion. In December 2016, SAP Hybris announced the acquisition of Abakus, a fast growing enterprise cloud company. The integration of Abakus with SAP Hybris Marketing Cloud would help companies optimize their marketing performance.