SERVICEPOWER Cloud Field Service Management

Boost offers enhanced customer experience and productivity using ServicePower’s schedule optimization offering. ServicePower offers innovative solutions to maintain a competitive position in the cloud FSM market. Moreover, ServicePower has devised the strategy of building strong customer relationships by offering differentiated technology solutions and services. To achieve the same, the company focuses on understanding the fast-changing needs of the customers to deliver innovative strategies and solutions. This strategy enables the company to optimize its cost structure and gain a competitive market advantage. Additionally, ServicePower emphasizes on building strong capabilities around its core business to achieve its strategic goals.

USP : ServicePower has strong expertise in the business consulting domain. The company strongly focuses on offering customers an improved service experience using its cloud FSM solutions and services. For instance, in May 2017, ServicePower announced the launch of Boost on the Salesforce AppExchange to provide mobile field workers on-demand, optimized, and mapped field schedules.

BUYERS
VENDORS
EXPERTS
3.1
ANALYSTS
 

SERVICEPOWER TECHNOLOGIES detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
3.50
4.65
4.15
Product Features and Functionality
3.50
4.00
3.85
Focus on Product Innovation
3.25
4.45
4.40
Product Differentiation and Impact on Customer Value
4.65
5.00
5.00
LEAST IMPORTANT LESS IMPORTANT
STRENGTHS
  • Product Maturity / Product Differentiation and Impact on Cus...
    Customer Redressal Mechanism/Program
  • Product Maturity / Product Differentiation and Impact on Cus...
    Product Differentiation
  • Product Maturity / Consulting Services
    Business Process Analysis
  • Product Maturity / Optimization Service
    Configuartion Review
  • Product Maturity / Implementation Service
    Integration Services
  • Product Maturity / Implementation Service
    Readiness Services
  • Product Maturity / Consulting Services
    Strategy Design
  • Product Maturity / Optimization Service
    Upgrade Service
  • Product Maturity / Services
    Integration and Migration
  • Product Maturity / Services
    Training, Education and Support
  • Product Maturity / Delivery Models
    Hybrid Cloud Service
  • Product Maturity / Delivery Models
    Private Cloud Service
  • Product Maturity / Delivery Models
    Public Cloud Service
  • Product Maturity / Support Services
    24*7 Technical Support
  • Product Maturity / Support Services
    Classroom
  • Product Maturity / Support Services
    Datasheets, Whitepapers, and Infographics
  • Product Maturity / Support Services
    Demos
  • Product Maturity / Support Services
    Online
  • Product Maturity / Support Services
    Pre-recoreded Videos or Audios
  • Product Maturity / Unique Differenciating Factors
    Idle Time Monitoring
WEAKNESSES
  • Product Maturity / Implementation Service
    Data Migration
  • Product Maturity / Optimization Service
    Governance
  • Product Maturity / Consulting Services
    Roadmap Creation
  • Product Maturity / Services
    Consulting
  • Product Maturity / Support Services
    Other cloud training and support offered
  • Product Maturity / Unique Differenciating Factors
    Other Unique features
  • Product Maturity / Solutions Offered
    If any other, kindly specify
  • Product Maturity / Solutions Offered
    Inventory Management
  • Product Maturity / Solutions Offered
    Others (Billing and Invoicing and tracking and performance management)
  • Product Maturity / Solutions Offered
    Warranty Management
  • Product Maturity / Focus on Product Innovation
    New Services Launched
  • Product Maturity / Focus on Product Innovation
    R&D Spend
  • Product Maturity
    Breadth and Depth of Product Offerings
  • Product Maturity
    Focus on Product Innovation
  • Product Maturity / Breadth and Depth of Product Offerings
    Service packages/subscription
  • Product Maturity / Breadth and Depth of Product Offerings
    Tailar-made/customized Services
  • Product Maturity / Solutions Offered
    Mobile Field Service Management
  • Product Maturity / Solutions Offered
    Reporting and Analytics
  • Product Maturity / Solutions Offered
    Scheduling and Dispatch
  • Product Maturity / Solutions Offered
    Service Project Management
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TOP FEATURES
  • Product Features and Functionality
    Support Services
  • Product Features and Functionality
    Consulting Services
  • Product Features and Functionality
    Implementation Service
  • Product Features and Functionality
    Optimization Service
  • Support Services
    Pre-recoreded Videos or Audios
  • Support Services
    Datasheets, Whitepapers, and Infographics
  • Support Services
    24*7 Technical Support
  • Delivery Models
    Public Cloud Service
  • Product Differentiation and Impact on Customer Value
    Product Differentiation
  • Delivery Models
    Private Cloud Service

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SERVICEPOWER TECHNOLOGIES Presence in Cloud Field Service Management

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