ServicePower offers innovative solutions to maintain a competitive position in the cloud FSM market. ServicePower has devised the strategy of building strong customer relationships by offering differentiated technology solutions and services.
Increased Customer Satisfaction – The software offers a customizable consumer portal with full self-service. This connects agents with the end-user and allows them to engage more efficiently.
Timely Response – The software allows users to connect the best technician for the job based on skill, location, parts, etc. ensuring the highest first-time fix rate and allow customers to see their technician.
Transparency – Users can view operations and real-time status if technicians are running late. A courtesy call, email, or mobile alert shows customers that their time is valued.
Improved Productivity - Powerful mobility always enables users to securely carry out field service functions and places during and between service jobs.
Improved Efficiency - Real-time access to job, parts, inventory or warranty related information to improved efficiency.
Detailed pricing for this company has not been disclosed, but it is in line with leading competitors in the market. Most software companies and vendors require you to contact them with details so they can offer competitive personalized pricing based on your needs. For the best pricing plans, contact the vendor.
Users can schedule a personalized demo with the company. Experts from the company will guide users on delivering great customer experience, improve day-to-day operations and optimize business operations.