IPSOFT in Cognitive Computing Solutions

Features:  

Conversational intelligence

Amelia can work with 40 different languages and interact with the most intricate discussions across any channel from voice to mobile and online chat. Even when customers switch between different requests and topics in a single conversation, Amelia stays on track.

Advanced analytics

Amelia can analyse data and makes business intelligence drawn from separate interaction shared with data held in enterprise core systems. It uses advanced analytics like deep learning to measure vast amounts of data and act on new insights to make real-time choices that provide better outcomes.  

Smart workflow

Amelia can go beyond interacting with co-workers and customers through integrating with enterprise systems like SAP and Oracle, permitting to arrange all the actions necessary to bring the comprehensive outcomes and restructure execution of back-end processes.  

Supervised automated learning

Amelia has prolonged list of learning and self-learning tools to assist and abstract information from large documents and historical records, making simpler than ever to train. It continuously progresses its performance and informs information base through advanced cognitive learning to deliver enterprises with faster time to value.