CALIBER Computer Aided Dispatch

The company is heavily emphasizing on product innovation and resource optimization, and has pre-developed solutions according to the most required use cases. For instance, SleuthDISPATCH provides a single access point to manage the officers and calls. Furthermore, the CAD system is automated, and manages incident responses and supports a variety of applications and services.

USP : Caliber Public Safety has a diverse product line-up, which includes CAD, mobile support, offender management solutions, and records management system solutions. Caliber Public Safety provides dynamic sets of solutions that can be configured by clients according to their workflow.

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VENDORS
EXPERTS
ANALYSTS

CALIBER PUBLIC SAFETY detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
3.05
4.25
4.05
Product Features and Functionality
1.95
3.50
3.50
Product Differentiation and Impact on Customer Value
2.05
4.25
3.70
Product Quality and Reliability
3.30
3.80
3.75
Product Branding
3.20
4.15
3.70
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

CALIBER PUBLIC SAFETY has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Asia-Pacific

    4 Participants

  • Niche Quadrant

    All-North America

    25 Participants

  • Niche Quadrant

    All-Europe

    4 Participants

STRENGTHS
  • Product Maturity / Solutions Delivery
    Directly
  • Product Maturity / Number of Platforms
    Laptop
  • Product Maturity / Number of Platforms
    Mobile
  • Product Maturity / Product Quality and Reliability
    Level of Support
  • Product Maturity / Number of Customers Catered
    Large Enterprises
  • Product Maturity / Deployment Model
    On-Premise
  • Product Maturity / Channel for Delivery of Support Services
    On-Site Support
  • Product Maturity
    Breadth and Depth of Product Offerings
  • Product Maturity
    Product Quality and Reliability
  • Product Maturity / Channel for Delivery of Support Services
    Remote Support
  • Product Maturity / Predictive Maintenance Services
    Deployment and Integration
  • Product Maturity / Predictive Maintenance Services
    Maintenance
  • Product Maturity / Predictive Maintenance Services
    Support
  • Product Maturity / Predictive Maintenance Services
    Training
  • Product Maturity / Product Offerings
    Call Disposition
  • Product Maturity / Product Offerings
    Call Management
  • Product Maturity / Product Offerings
    Call Taking
  • Product Maturity / Product Offerings
    Dispatch Decision Support
  • Product Maturity / Product Offerings
    Dispatch units
  • Product Maturity / Product Offerings
    Supplemental Resources Tracking
WEAKNESSES
  • Product Maturity / Product Differentiation and Impact on Cu...
    Offerings
  • Product Maturity / Number of Platforms
    Cloud
  • Product Maturity / Number of Platforms
    Others, please specify- solution/product support
  • Product Maturity / Integration
    Others, please specify- type of integration
  • Product Maturity / Number of Platforms
    Pad
  • Product Maturity / Integration
    Software Tool Integration
  • Product Maturity / Deployment Model
    Hosted / On-Cloud
  • Product Maturity / Delivery Mode for Client Location
    Per User / Device Basis
  • Product Maturity / Predictive Maintenance Services
    Cloud Services
  • Product Maturity / Predictive Maintenance Services
    Consulting
  • Product Maturity / Predictive Maintenance Services
    Managed Services
  • Product Maturity / Predictive Maintenance Services
    Others, please specify- services
  • Product Maturity / Product Offerings
    Be on the lookout (BOLO)
  • Product Maturity / Product Offerings
    Others, please specify- type of ECM
  • Product Maturity / Pre Sales Support
    Dedicated Account Manager (DAM)
  • Product Maturity / Support and Services
    Others, please specify- support service
  • Product Maturity / Pre Sales Support
    Proof of Concept
  • Product Maturity / End Users
    Energy and Utilities
  • Product Maturity / End Users
    Government
  • Product Maturity / End Users
    Healthcare
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TOP FEATURES
  • Product Features and Functionality
    Number of Platforms
  • Product Features and Functionality
    Integration
  • Number of Platforms
    Laptop
  • Solutions Delivery
    Directly
  • Number of Platforms
    Mobile
  • Predictive Maintenance Services
    Support
  • Support and Services
    Customer Support
  • Support and Services
    Sales support
  • Product Offerings
    Dispatch units
  • Predictive Maintenance Services
    Training

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CALIBER PUBLIC SAFETY Presence in Computer Aided Dispatch Software

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