FDM SOFTWARE in Computer Aided Dispatch Software

FDM SOFTWARE
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FDM SOFTWARE USP

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Summary

360 Quadrants

Strengths and Weaknesses
  • +10 Cloud
  • +12 Laptop
  • +11 Mobile
  • +11 Consulting
  • +10 Deployment and Integration
  • +13 Maintenance
  • +12 Support
  • +9 Training
  • +12 Be on the lookout (BOLO)
  • +7 Call Disposition
  • +5 Call Management
  • +10 Call Taking
  • +11 Dispatch Decision Support
  • +13 Dispatch units
  • +6 Supplemental Resources Tracking
  • +14 Unit Status management
  • +8 Customer Support
  • +12 Product Demos
  • +11 Software Requirement Specification (SRS)
  • +7 Technical Support
  • -10 Government
  • -13 Healthcare
  • -9 Sales support
  • -14 End Users
  • -9 Large Enterprises
  • -10 Through Partners / Third-Party Vendors
  • -6 licenses
  • -9 Level of Support
  • -14 Others, please specify- solution/product support
  • -9 Others, please specify- type of integration
  • -13 Pad
  • -7 Subscription / Licensing
  • -11 Energy and Utilities
  • -5 Cloud Services
  • -14 Managed Services
  • -6 Others, please specify- services
  • -8 Others, please specify- type of ECM
  • -14 Dedicated Account Manager (DAM)
  • -10 Others, please specify- support service
  • -13 Proof of Concept
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FDM SOFTWARE presence in Computer Aided Dispatch Software


Top Features

  1. Product Features and Functionality / Number of Platforms
  2. Product Features and Functionality / Integration
  3. Number of Platforms / Mobile
  4. Number of Platforms / Laptop
  5. Number of Platforms / Cloud
  6. Product Offerings / Be on the lookout (BOLO)
  7. Product Offerings / Dispatch Decision Support
  8. Product Offerings / Call Management
  9. Product Offerings / Call Taking
  10. Product Offerings / Unit Status management
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