1.72

IMPACT COMMUNICATIONS Computer Aided Dispatch

Sectors
Manufacturing, Travel and Hospitality, Healthcare and Life Sciences, Transportation and Logistics, Government and Public Sector
Regions
North America
1.72
Company Overview
This system supports a wide range of features, such as report tracking, special searching, and record management. The company is focusing on innovating its product offering by providing user-definable configurations. IMPACT has continuously enhanced this product for improving the integrations and usability with third-party applications. Furthermore, this product also supports various interfaces, mapping, and Automatic Vehicle Locator (AVL) with GPS implementation.
USP

IMPACT offers dynamic solutions, which include records management systems, CAD, and mobile technology. The company provides the visual CAD system, which is scalable and flexible according to the client requirements.

IMPACT COMMUNICATIONS Popular Comparisons
Evaluated against 212 key buying criteria
Strengths
  • On-Premise
  • Cloud
  • Directly
  • Cloud Services
  • Level of Support
  • Hosted / On-Cloud
  • Full Time Equivalent
  • Per User / Device Basis
  • Subscription / Licensing
  • Government
  • Healthcare
  • Product Differentiation and Impact on Customer Value
  • Product Quality and Reliability
  • Remote Support
  • Transportation and Logistics
  • Deployment and Integration
  • Support
  • Training
  • Call Management
  • Call Taking
Weaknesses
  • No Weaknesses
No Reviews
Questions And Answers
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IMPACT COMMUNICATIONS Presence in Computer Aided Dispatch Software
IMPACT is one of the leading providers of public safety and municipal justice technology applications. IMPACT has aligned its product-specific strategy by considering the future applications, such as analytical services and record management services. The company is focusing on improving its business by collaborating with relevant partners, such as Zebra Technologies, CJIS Solutions, and A+ Technology Solutions. For instance, in January 2017, IMPACT collaborated with Microsoft Corporation to provide Microsoft Azure-based government hosting, which enables the company to provide alternative solutions for managing the database servers securely. The company is enhancing its consulting and training services to assist its innovation strategy and provide better values to its clients.
#1 Product Features and Functionality / Number of Platforms
#2 Product Features and Functionality / Integration
#3 Predictive Maintenance Services / Cloud Services
#4 Solutions Delivery / Directly
#5 Number of Platforms / Cloud

IMPACT COMMUNICATIONS QUADRANTS

IMPACT COMMUNICATIONS has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-North America

  • Niche Quadrant

    Manufacturing-All

  • Niche Quadrant

    Travel and Hospitality-All