SPILLMAN Computer Aided Dispatch

Salt Lake City, Utah, US
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Spillman Technologies, Inc. provides 4 major smart public safety solutions, namely, Flex, Nova, Ally, and CommunityConnect. The company is also focusing on improving its product features, such as customer service, user interface, and usability. Request SPILLMAN TECHNOLOGIES INC Pricing to get more information.


Flex contains records management, CAD, jail management, and analytics. Nova is designed to cater to smaller organizations and gives affordable solutions through cloud as a Software as a Service (SaaS). Ally is a cloud-based, SaaS product that provides records management and other public safety tools to private security agencies. Furthermore, Spillman is continuously developing and enhancing its products to support deep core functions that other competitors provide. For instance, Spillman’s flagship product, Flex, provides integrations, field reporting, customer service, and real-time data exchange. In addition, it also support client specific customization.

360 Quadrants

Strengths and Weaknesses
  • +12 Offerings
  • +14 On-Premise
  • +10 Cloud
  • +9 Directly
  • +5 Hardware Integration
  • +12 Laptop
  • +11 Mobile
  • +9 Others, please specify- type of integration
  • +13 Pad
  • +6 Sensor integration
  • +7 Software Tool Integration
  • +8 Solution Integration
  • +10 Through Partners / Third-Party Vendors
  • +8 Medium level Business
  • +7 Small Businesses
  • +5 Hosted / On-Cloud
  • +5 On-Site Support
  • +6 Full Time Equivalent
  • +13 Product Differentiation and Impact on Customer Value
  • +11 Product Features and Functionality
  • -12 Products Offered
  • -8 Per User / Device Basis
  • -7 Subscription / Licensing
  • -10 Breadth and Depth of Product Offerings
  • -10 Government
  • -13 Healthcare
  • -12 Transportation and Logistics
  • -9 Training
  • -14 Dedicated Account Manager (DAM)
  • -14 End Users
  • -5 Organization Size
  • -6 licenses
  • -9 Level of Support
  • -11 Energy and Utilities
  • -9 Large Enterprises
  • -14 Others, please specify- solution/product support
  • -6 Others, please specify- services
  • -5 Call Management
  • -8 Others, please specify- type of ECM
  • -13 Proof of Concept
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SPILLMAN TECHNOLOGIES INC presence in Computer Aided Dispatch Software

Spillman Technologies, Inc. has been an eminent vendor in offering smart public safety solutions. The company primarily intends to enhance the technology usage experience for its diverse set of customers, ranging from business-related to private agencies. Spillman Technologies, Inc. also emphasizes on keeping its solutions updated with the emerging market trends and new technologies. The company largely leverages on the inclusion of highly competent resources within its present proficient team. Owing to the extensive data that the CAD systems are generating, the company is firmly working toward the expansion of its product offerings, catering to smart public safety. This is evident from its recent product launch; in August 2016, the company introduced a new application for CAD map and a mobile application for CAD. These applications enhanced the mapping abilities and user interface for clients.

Top Features

  1. Product Features and Functionality / Integration
  2. Product Features and Functionality / Number of Platforms
  3. Product Offerings / Unit Status management
  4. Product Differentiation and Impact on Customer Value / Offerings
  5. Product Offerings / Be on the lookout (BOLO)
  6. Product Offerings / Dispatch units
  7. Product Offerings / Supplemental Resources Tracking
  8. Product Offerings / Call Taking
  9. Product Offerings / Dispatch Decision Support
  10. Product Offerings / Call Disposition
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