TRITECH SOFTWARE Computer Aided Dispatch

Manufacturing, Travel and Hospitality, Aerospace and Defense, Retail and eCommerce, Healthcare and Life Sciences, Transportation and Logistics, Energy and Utilities, IT and Telecom, Government and Public Sector
North America
Company Overview
The company also offers features, such as incident-response workflow, field-based reporting, records management, analytics and intelligence, and ambulance billing software. Its CAD solutions have enabled enterprises to improve dispatching and location tracking by reducing the redundant systems, making CAD systems more effective and transparent, thus increasing the efficiency of the entire dispatch operation. The company is continuously enhancing its products in features, such as analytics and intelligence functions.

TriTech offers CAD solutions through its various suites, such as Inform, Zuercher, IMC, and Respond, for simplifying management and integration. TriTech’s CAD software enhances communication, location, and dispatching by implementing caller location queries, cross-jurisdictional dispatches, and easy-to-use interfaces.

Evaluated against 212 key buying criteria
  • Offerings
  • Large Enterprises
  • On-Premise
  • Directly
  • Hardware Integration
  • Laptop
  • Mobile
  • Pad
  • Sensor integration
  • Software Tool Integration
  • Solution Integration
  • Medium level Business
  • Small Businesses
  • On-Site Support
  • Breadth and Depth of Product Offerings
  • Remote Support
  • Support
  • Product Demos
  • Software Requirement Specification (SRS)
  • Technical Support
  • No Weaknesses
No Reviews
Questions And Answers
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TRITECH SOFTWARE SYSTEMS Presence in Computer Aided Dispatch Software
TriTech Software Systems is one of the eminent companies with its business majorly spread across North America. The company is focusing on improving its customer service and consumer experience, and lowering and mitigating the costly risks. It has a stable analytics strategy, which the company is enhancing with the help of an improved technology and integration partner vision. TriTech has opted for a mix of organic and inorganic strategies to increase its presence in the market. The company is also emphasizing on a better software partner vision. For instance, in August 2014, TriTech acquired Zuercher Technologies, a provider of public safety software solutions. This acquisition enabled TriTech to lower the OPEX and enhance its services through cloud for the maximum uptime. Furthermore, in January 2017, TriTech partnered with RapidSOS, an advanced emergency technology solution provider. This partnership would help the companies in integrating their solutions and providing accurate smartphone location to their clients.
#1 Product Features and Functionality / Integration
#2 Product Features and Functionality / Number of Platforms
#3 Number of Platforms / Laptop
#4 Number of Customers Catered / Medium level Business
#5 Number of Customers Catered / Small Businesses


TRITECH SOFTWARE SYSTEMS has chosen it’s strengths in these 3 territories
  • Niche Quadrant


  • Niche Quadrant

    Travel and Hospitality-All

  • Niche Quadrant

    All-North America