ZETRON INC in Computer Aided Dispatch Software

ZETRON INC
Online
1980
$51MN to $100MN
53
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ZETRON INC USP

Zetron has emphasized on understanding and analyzing the market needs, pertaining to CAD, to develop its products. The company has developed a strong product portfolio to cater to integrated command and control, radio dispatch, emergency call-taking, and CAD and mapping. Request ZETRON INC Pricing to get more information.

Summary

Zetron offers various features under its CAD and mapping suites, such as Zetron’s MAX CAD, MAX Mobile CAD, and MAX Geographic Information System (GIS). The company is focusing on providing a single point of access, and a centralized solution to manage the database, radio transmission, and CAD consoles.

360 Quadrants

Strengths and Weaknesses
  • +14 On-Premise
  • +9 Directly
  • +12 Laptop
  • +11 Mobile
  • +8 Customer Support
  • +12 Product Demos
  • +7 Technical Support
  • +10 Government
  • +6 Remote Support
  • +10 Deployment and Integration
  • +13 Maintenance
  • +12 Support
  • +9 Training
  • +7 Call Disposition
  • +5 Call Management
  • +10 Call Taking
  • +11 Dispatch Decision Support
  • +13 Dispatch units
  • +14 Unit Status management
  • +9 Sales support
  • -14 End Users
  • -9 Large Enterprises
  • -10 Through Partners / Third-Party Vendors
  • -12 Offerings
  • -10 Cloud
  • -14 Others, please specify- solution/product support
  • -9 Others, please specify- type of integration
  • -8 Solution Integration
  • -5 Hosted / On-Cloud
  • -8 Per User / Device Basis
  • -5 Cloud Services
  • -11 Consulting
  • -14 Managed Services
  • -6 Others, please specify- services
  • -12 Be on the lookout (BOLO)
  • -8 Others, please specify- type of ECM
  • -6 Supplemental Resources Tracking
  • -14 Dedicated Account Manager (DAM)
  • -10 Others, please specify- support service
  • -13 Proof of Concept
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ZETRON INC presence in Computer Aided Dispatch Software

The company is focusing on strong network services to improve its customer support and implementation speed. Zetron considers customer satisfaction as its topmost priority and emphasizes on innovating CAD and mapping solutions. This is evident by the launch of Zetron MAX, which improves the location accuracy and network management, and supports broadband push-to-talk. The company is focusing on technological and strategic partnerships to enhance its workflow. Zetron has grown over the years by improving and leveraging its partnerships with prominent players, such as system integrators, in the CAD ecosystem .For instance, in May 2017, Zetron partnered with Harris Corporation, a public safety solutions provider. This would enable Zetron to integrate its dispatch offering with Harris Corporation’s DMR Tier 2 and Tier 3, P25 conventional, and P25 trunking. Furthermore, in January 2017, Zetron partnered with RapidSOS, an advanced emergency technology company. This partnership enabled RapidSOS clients and other public safety agencies to use CAD, location, and radio consoles.


Top Features

  1. Product Features and Functionality / Number of Platforms
  2. Support and Services / Customer Support
  3. Number of Platforms / Laptop
  4. Solutions Delivery / Directly
  5. Product Features and Functionality / Integration
  6. Support and Services / Technical Support
  7. Pre Sales Support / Product Demos
  8. Number of Platforms / Mobile
  9. Deployment Model / On-Premise
  10. Product Offerings / Unit Status management
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