USP : HCL has established itself as a renowned provider of services including software-led IT solutions, remote infrastructure management, engineering and R&D services, and BPO. Moreover, HCL delivers a wide array of products, solutions, services, and IT through its Mode 1-2-3 strategy. The strategy is designed around advanced technologies, such as digital, cloud, IoT, analytics, infrastructure management and engineering services, automation, and cybersecurity. The company operates through 3 business segments, namely, software services, BPO services, and infrastructure services. The software services segment includes application development and maintenance, enterprise application, next-generation Software as a service (SaaS) application services, and engineering and R&D services. Under the infrastructure services segment, HCL manages its customers’ IT assets. Its BPO services include contact centers and help desk services. In the CAM marketspace, HCL offers CAMWorks, an automated solution to maximize productivity. CAMWorks utilizes feature-based machining, which helps art features to get recognized automatically. This automatic recognition of features eliminates repetitive programming tasks. CAMWorks has the capability to capture and store the best practices so that it can be used later for easier programming.