HCL has established itself as a renowned provider of services including software-led IT solutions, remote infrastructure management, engineering and R&D services, and BPO. Moreover, HCL delivers a wide array of products, solutions, services, and IT through its Mode 1-2-3 strategy. The strategy is designed around advanced technologies, such as digital, cloud, IoT, analytics, infrastructure management and engineering services, automation, and cybersecurity. The company operates through 3 business segments, namely, software services, BPO services, and infrastructure services. The software services segment includes application development and maintenance, enterprise application, next-generation Software as a service (SaaS) application services, and engineering and R&D services. Under the infrastructure services segment, HCL manages its customers’ IT assets. Its BPO services include contact centers and help desk services. In the CAM marketspace, HCL offers CAMWorks, an automated solution to maximize productivity. CAMWorks utilizes feature-based machining, which helps art features to get recognized automatically. This automatic recognition of features eliminates repetitive programming tasks. CAMWorks has the capability to capture and store the best practices so that it can be used later for easier programming. Request
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HCL is primarily focusing on delivering CAM solution CAMWorks that offers seamless integration within the
design environment. This helps business users to automatically accommodate changes to the part model,
which eliminates time-consuming CAM system rework due to design updates. To enhance organizations’
competitiveness in the digital transformation era, it came up with the Mode 1-2-3 strategy. The Mode 1
strategy focuses on core services in a lean and agile manner. The Mode 2 strategy leverages the
advantages of advanced technology services, such as cloud, IoT, and automation, to tap high-growth
opportunities in the market. The Mode 3 strategy ensures future-proof business by signing agreements
with strategic partners. Acquisition of Geometric, a specialist in the domain of engineering solutions,
services, and technologies is marked as one of the major steps by HCL to increase its business in the
engineering services space.