Mitel registers its presence with a broad set of contact center applications under the umbrella brand - MiContact Center or MiCloud Engage Contact Center. Request
MITEL NETWORKS CORPORATION Pricing to get more information.
The applications under this brand are delivered in bundles based on the client’s requirement, in different editions, such as MiContact Center Office: an entry-level solution for contact centers or workgroups with up to 100 agents, designed for the MiVoice Office 250; MiCloud Engage Contact Center: a multichannel and cloud-ready solution that leverages the MiVoice Business platform and is designed for organizations with up to 1,200 agents; and MiContact Center Enterprise: an all-in-one contact center for organizations with up to 1,500 agents on a single system and can scale up to 15,000 concurrent agents in a network under a resilient environment. MiContact Center or MiCloud Engage Contact Center can be deployed on-premises, on-cloud, or as a hybrid solution.