Optasense Critical Infrastructure Protection Solutions Reviews

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OPTASENSE
60 Likes
83 Buyers Negotiating

Summary

OptaSense also provides the best-in-class services, such as support and maintenance, risk assessment and management, consulting, and installation services. When compared to other leading CIP companies, OptaSense is not very focused on cybersecurity, physical identity management, radars, and access control solutions. The company is less likely to enter into the cybersecurity, radars, and access control business segments, as it provides innovative DAS-based solutions and software. Therefore, despite having average ratings for the breadth and depth of offering parameter, the company scores well in the product feature and functionality parameter, due to superior product features, including real-time sensing and intrusion detection. OptaSense has various delivery modes and tie-ups with distributors and suppliers, who offer the company’s systems and solutions to clients across the globe. This has helped the company receive several government contracts.

Discussions

Strengths
  • +7
    Level of Support
  • +11
    Professional Services
  • +14
    Consulting Services
  • +5
    Maintenance And Support
  • +7
    On-Site Support
  • +8
    Remote Support
  • +13
    Risk Management Services
  • +12
    Directly
  • +7
    Physical Security Information Management And Physical Iam
  • +5
    Screening And Scanning
  • +6
    Video Surveillance
  • +7
    Enterprise
  • +6
    Industrial/Plant
  • +8
    Public Space
  • +13
    Through Partners / Third-Party Vendors
  • +9
    Chemical, Biological, Radiological And Nuclear Defense
  • +7
    Physical Security
  • +11
    Secure Communication
  • +10
    Vehicle Identification Management
  • +14
    Others
Cautions
  • -12
    Managed Services
  • -9
    Biometrics
  • -10
    Id Management System
  • -8
    Access Control
  • -13
    Building Management Systems
  • -6
    Network Security
  • -8
    Radars
  • -12
    Scada Security

OPTASENSE Reviews

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Buyer, UK Mid Market Company

5
Apr 18, 2023
I recently purchased OPTASENSEs Critical Infrastructure Protection technology. I was initially drawn to their product vision; as a company focused on providing services to protect and monitor critical infrastructure, they have a unique approach to risk management and robust customer support. I also liked their cost of ownership and ease of use. I have been particularly impressed with the product features, including their detector equipment with acoustic, vibration, temperature, and corrosion checks. They also offer a wide range of sensors to detect any threats, both through direct connection or through the cloud. OPTASENSE provides great infrastructure health visibility to their customer service team. Furthermore, the platform can be easily connected to their risk assessment tools, helping them understand and manage risk quickly and efficiently. The innovation behind OPTASENSEs Critical Infrastructure Protection systems is impressive. With the use of cutting-edge technology, they are able to provide reliable, secure and cost-effective security solutions. Moreover, their team of experts can support customer use cases of all sizes and complexity, a very reassuring sign. On top of that, I appreciate their focus on customer service. The customer service team is always available to answer questions, help set up and configure the system, as well as help troubleshoot any problems encountered. Despite being a relatively young company, OPTASENSE is already very mature in terms of customer service. Overall, the value provided by OPTASENSEs Critical Infrastructure Protection is undeniable. Having looked at many other offerings on the market, none of them compared in terms of features, pricing model, and customer service. Im giving it an 8 out of 10 in terms of overall rating.
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Buyer, UK SME Company

5
Apr 03, 2023
I recently spent a few weeks evaluating OPTASENSEs Critical Infrastructure Protection offering as part of a project I was working on. Given their extensive portfolio of products and solutions, they were the obvious choice. As an IT analyst, I was impressed by their product features, especially the Infrastructure Visibility Dashboard. Its comprehensive and essential for making informed decisions quickly and efficiently. Furthermore, their sensors are able to detect threats from both direct connection and from the cloud. I was also pleased with the level of their customer service. They responded quickly to all our inquiries and helped to configure the system. Moreover, their team was instrumental in helping us with our use cases, showing great knowledge and expertise in the field of infrastructure protection. I would also like to point out their value for money. Other providers on the market offer services of similar quality at much higher cost. With OPTASENSE, we got exactly what we needed for a fraction of the price. Overall, Im really satisfied with OPTASENSEs offering. The combination of product features, customer service, and value couldnt be better. I give them a 9 out of 10 in terms of overall rating.
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OPTASENSE Presence in Critical Infrastructure Protection Solutions
OptaSense generates its revenue by providing pipeline monitoring, oilfield services, perimeter intrusion detection and security, border and military security, transportation monitoring, and power and utility services across the globe. The company has a worldwide reach with regional and sales offices set up in North America, Europe, and MEA. It receives more than 50% of its revenue from the North American and European regions. The company has a wide industry reach and caters CIP products and services for various industry verticals, such as pipelines, oil and gas, perimeters, borders, railways, roadways, and power and utilities. OptaSense is active in adopting inorganic growth strategies, such as partnerships, collaborations, and agreements. Some of the company’s partners include the Stanford School of Earth, Energy & Environmental Sciences, US, Abu Dhabi’s Gulf Automation Services and Oilfield Supplies (GASOS), Weatherford International PLC, and Siemens AG. The company is not very active in undertaking acquisitions. This may affect its position in the CIP market. Additionally, OptaSense has shown slow organic growth with limited new product launches and product enhancements.
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