EGAIN CORPORATION Pricing & Demo

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EGAIN CORPORATION
Online
California, USA
1997
$51MN to $100MN
Enterprise
52 Likes
72 Buyers are Negotiating "Group Buyer Deal"

EGAIN CORPORATION USP

The eGain CRM software is a cloud-based, on-site CRM software providing cloud customer engagement solutions and helping design and deliver smart connected customer journeys across social, web, mobile, and contact centers. eGain CRM software is designed for business to consumer (B2C) businesses to operationalize and digitalize customer engagement strategies. This solution has specialized consoles for social media managers, supervisors, managers, business analysts, agents, administrators, and knowledgeable authors.

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Summary

Key Features:
The key features of eGain CRM software are as follows -
  • Pre-built adapters- It allows users to easily access information in external data and content sources and email systems.
  • Resolving issues- eGain CRM is a powerful service resolution which has the capabilities to help agents solve issues and problems quickly, through the solve button.
  • Collect data- eGain Social is a tool that collects data from social media and users, analyzing visitors' queries to answer by interacting with them.

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“I am looking for a CRM Software in north America. My budget is $50,000. Looking to buy in 15 days.”
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EGAIN CORPORATION
72 Buyers Negotiating
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EGAIN CORPORATION Reviews

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Buyer, Healthcare, SME

4
Apr 04, 2020

“Better social integration features”

Users like this application because it allows giving high-quality attention to the clients of the brand in social networks.
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Buyer, Finance, SME

5
Apr 04, 2020

“The AI feature can be improved”

Users have noticed a certain deficiency in terms of artificial intelligence, CRM software incorrectly interprets a question and gives an incorrect answer it is necessary to adjust some details before allowing to have reliable interaction with the clients.
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Company Size :
  Enterprise
  SME
  Startup