Freshworks CRM Pricing & Demo

Selected by small-360Analysts
Freshworks CRM
Online
California, USA
2010
$101MN to $500MN
55
Likes
69 Buyers are Negotiating "Group Buyer Deal" for Freshworks CRM
   Recommended by Experts (1)

Popular Comparisons

Freshworks CRM USP

Freshsales provides features such as AI-based lead scoring, phone, email, activity capture and more which teams can use for better sales capture and capitalize on the available opportunities. The software uses in-built email and phone powered by freshcaller. It surfaces high potential leads - those who exhibit sales-ready buying signals and behaviours. Provides deep diving into a prospect’s engagement level, get context, and plan conversations. Add tasks, set up meetings, send mails and make calls from the deal card. Freshwork CRM pricing plans suit every kind of CRM budgets. 

Request Freshworks CRM Pricing to get more information.

Summary

With Freshworks, the interface is straightforward, the user gets deeper visibility into sales pipeline, is able to generate powerful reports and freshworks CRM pricing works for all -  in one hassle-free package.

Features:

  • Manage leads efficiently: Routinely capture website visitors as sales leads and group them based on their visit with website. Assign them to the right salespeople on team. Reach out to each lead with full context and an advised call-to-action.
  • Timely Deals Closure: Convert sales pipeline into a well-oiled revenue engine—organize, analyze, prioritize and close deals faster. Use the sales CRM to bring visibility and speed to pipeline.
  • Know visitors in real time: When visitors make key decisions on website and with product, don’t miss a beat. Get real-time analytics from the sales CRM to power next conversation.
  • Make quick, quality calls: Buy numbers, assign them to sales reps, and start making calls—all from the sales CRM. With automatic call logs, every call in Freshsales is captured; you can also manually log calls you receive outside Freshsales.
  • Maximize E-mails flow: Create emails that matter. Find out how they are performing with contacts, automate sales campaigns, and never miss another email
  • Analyze and forecast sales: Drill down into sales numbers, reps, and campaigns. Create reports to find out how sales practices can be best practices.
  • Intelligent Workflows: Create workflow automations that operate like clockwork, so you can find more time for activities that actually move the needle.
  • Freshsales mobile app: Keep sales going from smartphone without missing out on anything: get 360° context, move leads across stages, fix meetings, and ride to them.
  • Integrate apps with Freshsales: Drive revenue by integrating Freshsales with other business tools. Freshsales helps you synergize data from favorite apps, so you get the best of every tool under one roof.

Freshworks CRM Pricing

Freshworks CRM pricing suits every stage of CRM implementation, and it offers a free trial for 21 days. The plans include:

  • Freshworks pricing for Blossom – Ideal for small teams. $11 user/month, billed annually. $19 user/month, billed monthly.
  • Freshworks pricing for Garden – Ideal for growing teams. $24 user/month, billed annually. $35 user/month, billed monthly.
  • Freshworks CRM pricing for Estate – Ideal for growing teams. $42 user/month, billed annually. $62 user/month, billed annually.
  • Freshworks pricing for Forest – Ideal for enterprises. $76 user/month, billed annually.

Freshworks CRM Demo

Users can schedule a demo with Freshworks and learn about:

  • Recognizing the most likely leads with AI-based lead scoring
  • Make calls and send emails to the customers right from the CRM

360 Quadrants

Strengths and Weaknesses
  • +9 Timely Deals Closure
  • +8 Manage leads efficiently
  • +7 Customer Engagement
  • +6 Intelligent Workflows
  • +14 Effective Contacts Database
  • +13 Better Campaign Creation & Tracking
  • +9 Cloud
  • +10 On-Premise
  • +5 Live Support Chat
  • +12 Maintenance & Troubleshoot
  • +13 System Integration
  • +7 Calls and Voice
  • +8 CRM Integration
  • +13 Data ImpEx Tools
  • +12 Mobile User Support
  • +5 Task Management
  • +5 Contact Management
  • +8 Opportunity Management
  • +10 Product & Pricing Management
  • +6 Quote Management
  • -8 Content Management
  • -5 Customizable Reports
  • -13 Customization
  • -9 Interactive Dashboards
  • -10 Output Documentation
  • -11 Hybrid
  • -6 Consulting
  • -14 Ticketing
  • -6 Email Tracking/Automation
  • -14 Partner Applications
  • -10 Social Collaboration Features
  • -11 Social Network Integration
  • -11 Contract Management
  • -7 Forecastig & Tracking
  • -11 Call Scripting
  • -13 Knowledge Portal
  • -12 APIs
  • -6 Internationalization
  • -11 Real-Time Process Monitoring
  • -8 SEO / Keyword Analytics
Discussions (2)
star
Joe Wilson
 
We are an industrial equipment manufacturers and we are located around the globe. Our sales and services are highly diversified and to track the customers from whole world we need a cloud based CRM solution as we face problems such as user tracking, losing customers due to delayed communication, and much more. We need to have a CRM software which can integrate our existing systems and can align our sales activities and processes through automation. Other thing is we have more number of leads generated from marketing campaigns and want to capture each and every lead from the source itself.
Read More
Freshworks CRM
69%
Salesforce
94%
SALESBOX CRM
90%

Greg Samuel / Expert

Recommendation
Apr 24 2020 08:30
I recommended FreshWorks for your requirement, as Freshworks seems to have all the feature that can match your requirement

Joe Wilson

Response
Apr 24 2020 08:06
Freshsales is the right solution for you. Freshsales cater to each point mentioned. It is cloud-based, integrates with your favorite apps, and provides a deeper view of your sales pipeline. All this leads to the efficient managing of leads.

Dean

Response
Apr 24 2020 08:15
Pipedrive enables you to work from anywhere and anytime.Keeping All sales data at on place.Making sales process efficient.Connect Us to Know more.
star
Joe Wilson
 
We are a financial services and solutions provider. The strength of the company is 500 employees and we rely on core sales processes. Most of our clients are HNI clients and small investors. The problems we face right now are clear communication between a sales representative and clients. This affects our business and we are looking forward for a better CRM solution which can automate our sales processes and marketing activities. This system can also be capable of providing alerts and notifications for client visits and when to call a client. As we are in services industry, customer support is our high priority and we should be able to solve client queries in an effective and efficient way.
Read More
Freshworks CRM
69%
Salesforce
94%
SALESBOX CRM
90%

Joe Wilson

Response
Apr 24 2020 08:12
Freshsales enables you to know the customer in real-time, Make quality & quick calls, and maximize email flows. This leads to increased and timely deal closures. Happy to interact with you to provide more information.

agney

Response
Jul 02 2020 12:16
Try Salesforce Or Hubspot

agney

Response
Jul 02 2020 12:12
hhhhhh

Dean

Response
Apr 24 2020 08:17
Achieve Efficient communication with your client, Attain increased visibility of your sales pipeline, and Keep track of your marketing activities using PIPEDRIVE
Recommended by Expert

Greg Samuel / Expert

Recommendation
Apr 24, 2020
Easy to use interface, with interactive report generation and deep view of sales pipeline

Freshworks CRM Reviews

user-icon

Buyer, Software, SME

5
Apr 04, 2020

“Excellent application for sales, customer support and integrated”

You can see the communication across different channels. If we have a contact that comes in through the chat, or sends an email to support team, they will see if there are other conversations that happened on different channels - like with the sales team for example. The fact that this is not a required feature of every sales/support software today is purely due to the difficulty in designing something that needs such variation in user experience and also requires clear organization of a large amount of data. They do a wonderful job.
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Useful (1) Not useful (0)
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Buyer, Telecom Infrastructure, SME

4
Apr 04, 2020

“Mutivector usability for a CRM”

Great Dashboard for Productivity!! A Link to everything i need to check regarding my agenda. Gmail integration works fine for me.. Like the integrations with other Freshworks tools and third parties. Special for me is the Quickbooks Online integration. A lot of thing to configure in order to automate taks.
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Useful (1) Not useful (0)
user-icon

Buyer, Education, SME

5
Apr 04, 2020

“Not the best CRM out there”

Freshsales provides pretty good customization but honestly it needs a lot of work. Constantly buggy, lack of customization options, bad customer support, unfortunately there are very little automations as well.
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Useful (1) Not useful (1)
user-icon

Buyer, Software, SME

5
Apr 03, 2020

“Interactive calling is really good”

Foolowing up opportunities is really easy and making calls from the web dialer to the whole world is just amazing.
Useful (0) Not useful (0)
user-icon

Buyer, Telecom Infrastructure, SME

5
Apr 03, 2020

“Lots of issues with CRM migration”

The system is relatively easy to understand however when it comes to usage I find it''s very clunky. I can see how the open set up and free customization may overwhelm even experienced users. I would even say that, the coders and web designers at freshsales had more of an influence on this product then the relation management professionals.
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Useful (0) Not useful (0)

Top Features

  1. Sales Automation / Track Customer Feedback
  2. Sales Automation / Quote Management
  3. Sales Automation / Opportunity Management
  4. Sales Automation / Product & Pricing Management
  5. Marketing Automation / Campaign Management
  6. Sales Automation / Contact Management
  7. Platform Features / Workflow Capability
  8. Marketing Automation / User tracking capabilities
  9. Marketing Automation / Email Marketing
  10. Marketing Automation / Marketing Campaigns