360 Score: 3.82
For Vendors

ZOHO CORPORATION in CRM Software

  • California, USA
  • 1996
  • $101MN to $500MN
Sectors
BFSI, Education, Healthcare, Manufacturing, Media and Entertainment, Travel and Hospitality, Retail, Transportation and Logistics, Real Estate
Regions
Europe, Asia-Pacific, Latin America, North America
Company Overview
Zoho CRM is an all in one CRM which provides a bunch of features such as:

Features:
  • Customer Engagement: Omnichannel support in Zoho CRM lets user reach people on the phone, via live chat, email, through social media, and even in person. Communicate, connect, and close the deal with Zoho CRM.
  • Automate routine tasks: Automate repetitive tasks with Zoho CRM so that your sales team can spend less time on data entry and more time selling.
  • Make CRM your own: Manage multiple business processes with custom layouts, and create truly unique custom modules, buttons, and fields based on your business needs.
  • Get real-time reports and insights: With advanced performance management features like reporting, analytics, territory management, sales forecasting, and gamification, Zoho CRM has everything you need to keep team's performance at its peak, and have the right information and insights to make smarter business decisions.
  • Integrate with favourite products: Seamlessly integrate with more than 100 popular business apps and let CRM talk the same business language.
USP

Zoho CRM software helps businesses to grow at faster pace by getting more leads and generating more sales. The unique thing is that the CRM is made in India. It provides 360 degree view of the business to track important sales and marketing opportunities. It allows the user to quickly see the next best possible action for the ongoing deals. It helps in increasing the conversion rate of lead to sale. It also provides mobile support through an app.

ZOHO CORPORATION Popular Comparisons
Evaluated against 128 key buying criteria
Strengths
  • On-Premise
  • Consulting
  • Live Support Chat
  • Maintenance & Troubleshoot
  • System Integration
  • CRM Integration
  • Data ImpEx Tools
  • Email Tracking/Automation
  • Mobile User Support
  • Partner Applications
  • Task Management
  • Contact Management
  • Contract Management
  • Forecastig & Tracking
  • Opportunity Management
  • Product & Pricing Management
  • Quote Management
  • Track Customer Feedback
  • Campaign Management
  • Email Marketing
Weaknesses
  • No Weaknesses
No Reviews
Questions And Answers
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#1 Sales Automation / Quote Management
#2 Sales Automation / Forecastig & Tracking
#3 Sales Automation / Opportunity Management
#4 Sales Automation / Track Customer Feedback
#5 Sales Automation / Product & Pricing Management

ZOHO CORPORATION QUADRANTS

ZOHO CORPORATION has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Asia-Pacific

  • Niche Quadrant

    All-Latin America

  • Niche Quadrant

    All-Europe