Clicktale relates its metrics to actual customer behavior, machine, and human intelligence to provide better outcomes. The company's consultants across the globe help users in embeding and scaling across their organizations through training, usage, and adoption initiatives to assure a single point of truth in understanding digital behavior. Also, Clicktale's robust system architecture can efficiently manage large, unpredictable workloads, seasonal traffic growth, and significant surges. ClickTale pricing is well suited for all types of customr analytics implementation budgets. Request Clicktale Pricing to get more information.
Clicktale offers Experience Analytics for Web and Mobile and Experience Analytics for Apps. Clicktale provides data visualization capabilities which help businesses to understand customer's behavioral data that helps them in developing winning testing strategies. It also helps journey managers to assess and remediate usability issues to enhance conversions. The company helps businesses to identify and quantify patterns to determine optimization priorities. Clicktale’s behavioral signals, data enrichment process, and customer experience address complex customer queries and are able to detect positive and negative customer experiences. Clicktale's Experience Center enables users to visualize key customer experience analytics metrics and relates them to specific business flows.
- Experience Center – The users can imagine all main customer experience analytics metrics over time and associate to exact business flows. They can also configure views for the KPIs of each user – executives, LOB/product owners, analysts – so every stakeholder can instantly assess and reply to drops or enhancements in business KPIs.
- Heatmaps – Helps users to learn about the page areas or elements that engage users the most: where they look, which promotions most move their behaviour, and what shapes their entire journey. They can also use advanced filtering and segmentation to recognize how their most effective users interact with the page.
- Session Replays – The users can view replays of customer’s browsing sessions to understand what they see and do on the website. It captures everything, irrespective of the device, and helps professionals to enhance based on the actual user behavior data.
- Conversion analytics – Professionals can imagine and map where users are falling in their funnel, what they do post leaving, and the best way to get them back on the optimal path to enhance conversion rates.
- Advanced Data Analytics – Helps users to record every visitor conversation, micro-gesture and attribute across several channels. With ClickTale’s own data enhancement process, the users can identify positive and negative experiences, visitor loyalty levels, form friction, conversion vs. struggle paths, lead quality, cues signalling dishonesty and more.
- ClickTale Pricing for the Basic Plan - Starts at $99/month for 20,000 page views recorded every month
- ClickTale Pricing for Silver - $290/month for 80,000 page views
- ClickTale Pricing for Gold - $990/month for 300,000 page views recorded every month.
Users can schedule a demo with ClickTale and get consultation about their requirements.