The Engagecx platform provides users with detailed updates of customer activity by using the location analytics feature. It offers the necessary tools and information to collaborate with key customers. The platform helps businesses to analyze and transform data in real-time from physical and digital sources. It also helps users to calculate the engagement score for each customer based on their level of engagement. Request EngageCX Pricing to get more information.
Engagecx helps organizations in gaining precise insights into the on-site behavior of customers. It provides Closed-loop Customer Engagement, wherein it offers features like Cross-channel Journey Stitching, Real-time Engagement, Occasion Marketing, and Localized Personalization. The company has also developed a chatbot called 'Max', which empowers organizations to deliver better customer experience. The chatbot identifies customers and notifies their presence. It also provides a unique Engagement Scorecard that helps companies to be updated on the latest customer activity.