EngageCX Pricing & Demo

EngageCX
Online
Atlanta, USA
2015
Below $10 MN
25
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EngageCX USP

The Engagecx platform provides users with detailed updates of customer activity by using the location analytics feature. It offers the necessary tools and information to collaborate with key customers. The platform helps businesses to analyze and transform data in real-time from physical and digital sources. It also helps users to calculate the engagement score for each customer based on their level of engagement. Request EngageCX Pricing to get more information.

Summary

Engagecx helps organizations in gaining precise insights into the on-site behavior of customers. It provides Closed-loop Customer Engagement, wherein it offers features like Cross-channel Journey Stitching, Real-time Engagement, Occasion Marketing, and Localized Personalization. The company has also developed a chatbot called 'Max', which empowers organizations to deliver better customer experience. The chatbot identifies customers and notifies their presence. It also provides a unique Engagement Scorecard that helps companies to be updated on the latest customer activity.

360 Quadrants

Strengths and Weaknesses
  • +12 Product Functionality
  • +6 Directly
  • +10 Breadth and Depth of Product Offerings
  • +12 Product Differentiation and Impact on Customer Value
  • +7 Automotive and Transportation
  • +13 BFSI
  • +8 Energy and Utilities
  • +12 Government and Public Sector
  • +10 Healthcare and Life Sciences
  • +11 IT and Telecom
  • +14 Manufacturing
  • +5 Media and Entertainment
  • +9 Other Industry Verticals
  • +9 Retail and eCommerce
  • +6 Travel and Hospitality
  • +7 Audio/Speech
  • +6 Image
  • +5 Text
  • +12 Remote Support
  • +13 Product Branding
  • -11 On-Site Support
  • -13 Full Time Equivalent
  • -14 Subscription / Licensing
  • -10 Others (Please specify)
  • -6 Product Offerings
  • -12 Hosted / On-Cloud
  • -11 Hybrid
  • -10 On-Premise
  • -5 Per User Basis
  • -7 Through Partners / Third-Party Vendors
  • -13 Customer loyalty and process management
  • -6 Other support services
  • -9 Branch/Store
  • -10 Call center
  • -14 Others
  • -11 Promotional events
  • -12 Sales representative
  • -13 Survey data
  • -14 Others (Please Specify)
  • -8 Video
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Top Features

  1. Product Features and Functionality / Data Format
  2. Product Features and Functionality / Applications Served
  3. Industry Vertical / IT and Telecom
  4. Data Format / Image
  5. Industry Vertical / Retail and eCommerce
  6. Industry Vertical / Healthcare and Life Sciences
  7. Product Features and Functionality / Product Functionality
  8. Data Format / Text
  9. Data Format / Audio/Speech
  10. Industry Vertical / Government and Public Sector
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