|Breadth and Depth of Product Offerings|
|Product Features and Functionality|
|Product Differentiation and Impact on Customer Value|
Europe , Latin America , Asia-Pacific , Middle East and Africa , North America
QUADIENT Presence in Customer Journey Analytics Software
Quadient provides its software and services to enterprises in all verticals. The company has a direct presence in the countries of North America, Europe, APAC, and MEA. Quadient invests in R&D activities through its dedicated team that is engaged in upgrading the company’s existing products and services. As a part of its organic growth strategy, the company is focusing on expanding its product portfolio, majorly through new product launches. For instance, in May 2016, Quadient launched a new product named Quadient Inspire Customer Journey Mapping. The new product empowers the end-users to share the customer experience through feedback and provides a complete view of the customer journey. Furthermore, the company has a widespread distribution channel that includes business partners, alliance partners, delivery partners, and technology partners across the globe. Some of Quadient’s key partners include PersoniCom, DocuSign, eSignLive, and ABBY.