Salesforce Journey Builder Pricing & Demo
Are you from this Company?
81 Buyers Negotiating
Summary
Salesforce offers a marketing automation platform that enables marketers to monitor and analyze customer journeys. It provides a drag-and-drop interface to measure customer engagements and deliver a series of activities to guide customers throughout their journey. It delivers all customer information to predict customer’s current needs and puts them on the right path to meet their requirements. The solution extracts data from all the customer touchpoints, including email, push notifications, SMS, advertisements, apps, and the web to monitor customers’ sales activities and guide them according to their needs. The Audience Builder helps the marketer to collect data from multiple sources, such as service cloud, sales cloud, web analytics, and offline data, and in building a single view for every customer.
Key Features
- Professionals can gather all of their customer data from multiple sources based on qualities, browsing behaviours, and buying history to shape tailored messaging.
- Users can repeatedly regulate customers’ paths based on their existing and foreseen behaviour.
- Users can also get lay out visual customer journeys, simple or difficult, for reference and revision.
- They can also converse flawlessly across email, SMS, push notifications, ads, and web landing pages, and apps so the customers get the correct information, wherever they are.
- Professionals can combine marketing, commerce, sales, and service in the overall customer journey to grow engagement and satisfaction.
- They can set and keep automated journey logic for customer engagement, decisions, accidental journey splits, and content tests, so they are ready for everything.
- The users can use reporting to act appropriately on performance and changing trends.
Journey Builder Pricing
- Journey Builder Pricing for the Basic - Starting at $ 400 org/USD/month (billed yearly)
- Salesforce Journey Builder Pricing for Pro - Starting at $ 1,250 org/USD/month (billed yearly)
- Journey Builder Pricing for Corporate– Starting at $ 3,750 org/USD/month (billed yearly)
- Journey Builder Pricing for Enterprise – Quote based
Salesforce Demo
Users can schedule a demo with Salesforce and get consultation about their requirements.
Discussions
Discussions (1)
Buyer
mohammad yazdan's requirement
20/10/2021
"wdwdwqdwqd"
Like
Comment
Strengths
Cautions
Salesforce Journey Builder Reviews
Buyer, Europe SME Company
Jan 22, 2023
1. It has been a great experience being a customer of Salesforce.com Inc.s Customer Journey Analytics offerings. The product vision, features and ease of use have been really helpful in creating visibility into customer journeys and the end to end customer journey analytics. The ability to gain customer insights and identify places of customer pain has enabled us to drive personal customer experiences. We are able to track customer engagement, identify customer contacts and build customer profiles.
The cost of ownership has been reasonable, as the pricing is well-aligned to the customers needs and there is a lot of freedom to choose based on budget. The product also offers good interoperability and integration features and supports future use cases, adding to its value.
Regarding customer service, the customer service team has been highly responsive and accessible at all times, helping us to get any queries resolved in no time. The companys stability and maturity is worth appreciating, as it has been in the market for long, and continues to innovate and bring forth newer technologies that help in staying ahead.
Overall, I am very satisfied with Salesforce.com Inc.s Customer Journey Analytics offerings, and would recommend it to others. I give the product a rating of 4.5/
Read
more
Useful
(0)
Not useful
(0)
Salesforce Journey Builder Presence in
Customer Journey Analytics Software
Salesforce is a conventional customer journey analytics provider across the globe. The company has expanded its footprint in the Americas, Europe, and APAC via its physical offices, sales offices, R&D centers, and partner ecosystems. Salesforce is said to be investing a significant amount of its revenue on R&D, and is said to have increased its R&D expenditure between 2015 and 2017. It is believed that the company has invested approximately 14.4% of its total revenue in the R&D activities in 2017. Similarly, it has expanded its R&D activities by opening a new unit to conduct a research on natural language processing, deep learning, and computer vision to strengthen its product capabilities. Further, Salesforce focuses on strengthening its expertise in specific domains by partnering with significant industry players. For instance, in September 2015, Salesforce entered into a partnership with Microsoft to integrate its Customer Success Platform with Microsoft’s Office productivity apps and services. The partnership enabled Salesforce to use Skype for Business to provide the best customer experience. In addition, as a part of the organic strategy, in March 2017, Salesforce launched the Spring ’17, Einstein AI platform, to provide better customer experiences across all verticals, including sales, marketing, service, and commerce. The company uses Einstein Journey Insights to analyze the various data points and help marketers optimize their customer journeys based on the customers’ purchase history.
Success
info
Error
Company Size :
Enterprise
SME
Startup
