SAP provides an enterprise-grade multichannel eCommerce and customer engagement software suite. It enables marketers to link customers across all channels and point-of-sale data to create a complete profile of the customers’ information, related to the customers’ behavior during their journeys. It further analyzes the customers’ interactions and accordingly provides customers with personalized recommendations in pursuit of selecting the right products and services. Furthermore, the SAP Hybris Marketing Cloud empowers marketers to connect their marketing and commerce systems with each other. SAP Pricing suits all customer journey analytics implementation budgets.
- Professional can address customer queries instantly from any channel using omni channel engagements.
- The users get to use conversational AI to automate discussions and take relevant actions.
- They can also import content from dissimilar systems into a combined experience to remove information silos.
- The users can make information easily discoverable from any location, at any time, even outside the normal operating hours.
- Businesses can run tailored engagements by leveraging social login workflows and they can also enhance their omnichannel strategies with the help of single sign-on, SAML 2.0, and Open ID Connect data federation ethics and authentication options.
- Enterprises can also quicken their onboarding and time-to-value with advanced profiling, self-service registration, single sign-on, and delegated administration.
- Businesses can streamline IT administration with the help of policy-based access control and organizational access management and secure against any regulatory risks by protecting sensitive data and intellectual property with dynamic access control.
- They can also eliminate silos, create a connected customer profile across the organization, and trigger the full value of customer data and achieve deeper customer insights to understand their intent and expect customer behaviour.
Customer Experience Suite Pricing
- Customer Experience Suite Pricing for SAP Customer Data Cloud – Quote based.
- Customer Experience Suite Pricing for SAP Marketing Cloud – Quote based.
- Customer Experience Suite Pricing for SAP Commerce Cloud – Quote based.
- Customer Experience Suite Pricing for SAP Sales Cloud – Quote based.
- Customer Experience Suite Pricing for SAP Service Cloud – Quote based.
Customer Experience Suite Demo
Users can schedule a demo with SAP and get consultation about their requirements.