Inspire Customer Journey Mapping can map all digital and physical contact points and customer interactions across a range of verticals. It enables marketers to monitor and orchestrate their customers’ interactions through a web-based journey mapping solution. It links every customer interaction to visualize the customer’s journey in 3600. It enables marketers to create maps for investigating complete information about the customers, in accordance with the touchpoints. The solution can be integrated with various tools, such as customer communications management, analytics tools, BPO solutions, and social media content. The company also provides a cloud deployment model to serve various types of customers.Show More
USP : Quadient provides customer journey analytics solutions through the Inspire Cloud Services, which are powered by its customer journey mapping platform.
|Breadth and Depth of Product Offerings|
|Product Features and Functionality|
|Product Differentiation and Impact on Customer Value|
COVERAGE IN Customer Journey Analytics Software
Europe , Latin America , Asia-Pacific , Middle East and Africa , North America