IntelliResponse Virtual Agent Pricing & Demo

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IntelliResponse Virtual Agent
San Jose, California, US
2000
Enterprise
48 Likes
76 Buyers Negotiating

Summary

24/7 Customer Inc offers chatbots and virtual agents that help their clients in offering better customer service. The company offers AI-Powered Virtual Agent (AIVA), that is intuitive and capable of having a conversational dialogue. Also, AIVA has the ability of sense customer sentiments, which when it detects, transfers them to an informed human agent to manage the situation. The solution also offers a blends of Virtual and Live Agents, which elevates the customer expereince to a whole new level. 24/7's Chat helps in developing real connections with the help of intelligently automated virtual agents (VAs) and improved live digital chats for the perfect blend of humans and machines. All 24/7 virtual agents have been trained for advanced digital environments and the platform enhances agent performance with predictive targeting, real-time intent prediction, and advanced analytics.

Discussions

Strengths
  • +7
    Delivery - Direct
  • +13
    Hosted / On-Cloud
  • +6
    Integration & Deployment
  • +10
    Managed Services
  • +8
    Support & Maintenance
  • +14
    Remote Support
  • +5
    Subscription / Licensing
  • +14
    Intelligent Virtual Assistants
  • +7
    Interactive Voice Response & Interactive Text Response
  • +13
    Mobile Self-Service
  • +12
    Web Self-Service
  • +11
    Hybrid Chats & Instant Answers
  • +11
    Knowledgebases
  • +5
    Predictive Self-Service
  • +6
    SMS
  • +7
    Voice
  • +5
    Widgets
  • +10
    Companies/Organizations/Enterprises/Customers
  • +7
    CRM Software Vendors
  • +8
    IT Service Providers
Cautions
  • -7
    Customer Feedback
  • -6
    Level of Support Services
  • -12
    On-Premise
  • -9
    Consulting Services
  • -7
    Education & Training
  • -11
    Other Services
  • -13
    On-Site Support
  • -14
    Full Time Equivalent
  • -6
    Per User / Device Basis
  • -8
    Delivery - Through Partners / Third-Party Vendors
  • -8
    Customer Self-Service Security
  • -6
    E-mail Management
  • -9
    Semantic Search
  • -5
    Social Media and Community Self-Service
  • -10
    Other Software Offered
  • -12
    APIs for developing Self-Service Apps
  • -13
    Automated Ticketing
  • -13
    Co-browsing
  • -9
    Community Platforms
  • -12
    FAQ Web Pages
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Company Size :
  Enterprise
  SME
  Startup