Inbenta Chatbot Pricing & Demo

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Inbenta Chatbot
California, US
2005
Below $10 MN
Enterprise
58 Likes
77 Buyers Negotiating

Summary

Inbenta offers chatbots that address customer queries, fill in forms for them and assist them in making transactions in an interactive way. These chatbots use AI, NLP and ML to understand customer query irrespective of the slang, jargon or spelling. Inbenta Chatbot has the ability to understand the intent behind each user’s question. The company offers Semantic Search which is patented and driven by NLP technology. It predicts the intent behind customers’ questions to help them find the right answers and cut down on the organization's support costs. The company offers Content Management which simplifies creating content in the workplace with document and digital asset management. Moreover, Inbenta provides Case Management solution that leverages NLP for the most productive approach to customer support.

Discussions

Strengths
  • +7
    Delivery - Direct
  • +13
    Hosted / On-Cloud
  • +12
    On-Premise
  • +6
    Integration & Deployment
  • +10
    Managed Services
  • +8
    Support & Maintenance
  • +14
    Remote Support
  • +5
    Subscription / Licensing
  • +8
    Delivery - Through Partners / Third-Party Vendors
  • +6
    E-mail Management
  • +14
    Intelligent Virtual Assistants
  • +13
    Mobile Self-Service
  • +9
    Semantic Search
  • +5
    Social Media and Community Self-Service
  • +12
    Web Self-Service
  • +10
    Other Software Offered
  • +12
    APIs for developing Self-Service Apps
  • +13
    Automated Ticketing
  • +9
    Community Platforms
  • +12
    FAQ Web Pages
Cautions
  • -7
    Customer Feedback
  • -6
    Level of Support Services
  • -9
    Consulting Services
  • -7
    Education & Training
  • -11
    Other Services
  • -13
    On-Site Support
  • -14
    Full Time Equivalent
  • -6
    Per User / Device Basis
  • -8
    Customer Self-Service Security
  • -7
    Interactive Voice Response & Interactive Text Response
  • -13
    Co-browsing
  • -14
    Helpdesk Automation
  • -5
    Predictive Self-Service
  • -14
    Video Tutorials
  • -6
    Other features offered
  • -12
    Dedicated Account Manager (DAM)
  • -8
    IT Service Providers
  • -9
    Software Requirement Specification (SRS)
  • -11
    Other End-user(s)
  • -8
    Frequency of Support Service - Annually
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Company Size :
  Enterprise
  SME
  Startup