Oracle caters to various verticals, such as automotive, chemicals, communications, education, financials services, healthcare, hospitality, insurance, public sector, utilities, travel & transportation, and aerospace & defense. Oracle is a global provider of CRM solutions and has a dedicated CX cloud suite that helps the companies in leveraging the customer experience to differentiate, innovate, and improve their business results. In the CSS software market, the Oracle Service Cloud's RightNow package provides the customers many self-service tools, such as community & web self-service, knowledgebase, virtual assistants, live chats, and mobile self-service. Request
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Oracle provides offerings for all types of corporate IT environments, such as applications, platforms, and infrastructure. Oracle Service Cloud's business segment comprises cloud & on-premises software, hardware, and services. The cloud and on-premises software business segment consists of cloud Infrastructure-as-a-Service (IaaS) and software license updates & product support. The hardware business segment comprises two operating segments, hardware products and hardware support. The service offerings of Oracle Service Cloud include consulting services, advanced customer support, and education services for Oracle's products and services.