M-Files Reviews & Product Details

M-Files has a wide product portfolio helping businesses to manage information to remain ahead in the competition. In the ECM market space, the company offers various business solutions, such as Document Management System (DMS), EIM, quality and compliance, Contract Lifecycle Management (CLM), invoice processing, project management, human resources, records management, Standard Operating Procedures (SOP), Corrective and Preventive Actions (CAPA), accounting management, and sales and marketing automation. With the help of these solutions, M-FILES Enterprise Content Management (ECM) Software automates business processes, such as change control, corrective and preventive actions (CAPA) and training. As healthcare is one of the growing industry verticals, ECM solution helps to maintain the privacy of information related to patients and easily access the on-time data record. Along with the ECM solution accomplished with advance features, M-FILES Enterprise Content Management (ECM) Software offers various services, including technical support, customer support, consulting, and cloud-based services.

USP : The M-Files EIM solution is gaining popularity in the ECM market, as it eliminates information silos and provides simplified and fast access to data from any business system and device. M-FILES Enterprise Content Management (ECM) Software's unique approach to content management is resulting in higher user adoption of M-Files solutions, and thus, faster Return on Investment (ROI). M-Files offers its solutions on cloud, on-premises, and hybrid deployment models, reducing the IT cost burden on enterprises.

BUYERS
VENDORS
EXPERTS
2.8
ANALYSTS
 

M-FILES CORPORATION detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
2.75
4.80
4.45
Product Features and Functionality
1.80
3.35
3.35
Delivery
3.20
4.55
4.55
Scalability
1.50
4.05
4.00
Support and Services
2.45
3.85
4.40
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

M-FILES CORPORATION has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Asia-Pacific

    14 Participants

  • Niche Quadrant

    All-North America

    20 Participants

  • Niche Quadrant

    All-Europe

    16 Participants

STRENGTHS
  • Product Maturity / Number of Customers Catered
    Large Enterprises
  • Product Maturity / Deployment Model
    On-Premise
  • Product Maturity / Number of Platforms
    Cloud
  • Product Maturity / Number of Platforms
    Mobile
  • Product Maturity / Number of Platforms
    Pad
  • Product Maturity / Integration
    Solution Integration
  • Product Maturity / Delivery Models
    Through Partners / Third-Party Vendors
  • Product Maturity / Number of Customers Catered
    Medium level Business
  • Product Maturity / Number of Customers Catered
    Small Businesses
  • Product Maturity / Deployment Model
    Hosted / On-Cloud
  • Product Maturity / Delivery Mode for Client Location
    Full Time Equivalent
  • Product Maturity / Delivery Mode for Client Location
    Per User / Device Basis
  • Product Maturity / Delivery Mode for Client Location
    Subscription / Licensing
  • Product Maturity / Channel for Delivery of Support Services
    Remote Support
  • Product Maturity / Predictive Maintenance Services
    Cloud Services
  • Product Maturity / Predictive Maintenance Services
    Consulting
  • Product Maturity / Predictive Maintenance Services
    Support Services
  • Product Maturity / Type of ECM offered
    Document Management
  • Product Maturity / Type of ECM offered
    Records Management
  • Product Maturity / Support and Services
    Customer Support
WEAKNESSES
  • Product Maturity / Product Features and Functionality / Inte...
    Complicated set-up process
    The initial set up is not very easy as a work flow needs to be created. Show More
  • Product Maturity / Breadth and Depth of Product Offerings / ...
    Not very user friendly
    Not user friendly as it does not allow automatic selection, each process is done individually, making it time consuming and exhausting. Show More
  • Product Maturity / Delivery / Solutions Offered
    Complex UI
    Service interface is poor and outdated.
  • Product Maturity / Solutions Offered
    Yes
  • Product Maturity / Support and Services
    Level of Support
  • Product Maturity / Delivery Models
    Directly
  • Product Maturity / Integration
    Hardware Integration
  • Product Maturity / Number of Platforms
    Laptop
  • Product Maturity / Number of Platforms
    Other Platforms
  • Product Maturity / Integration
    Others, please specify
  • Product Maturity / Integration
    Sensor integration
  • Product Maturity / Integration
    Software Tool Integration
  • Product Maturity / Predictive Maintenance Services
    Deployment and Integration
  • Product Maturity / Predictive Maintenance Services
    Maintenance
  • Product Maturity / Predictive Maintenance Services
    Managed Services
  • Product Maturity / Predictive Maintenance Services
    Other Services
  • Product Maturity / Predictive Maintenance Services
    Training
  • Product Maturity / Type of ECM offered
    Case Management
  • Product Maturity / Type of ECM offered
    Content Workflow/BPM
  • Product Maturity / Type of ECM offered
    Digital Asset Management
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TOP FEATURES
  • Product Features and Functionality
    Number of Platforms
  • Support and Services
    Technical Support
  • Number of Customers Catered
    Medium level Business
  • Predictive Maintenance Services
    Consulting
  • Number of Platforms
    Cloud
  • Type of ECM offered
    Records Management
  • Pre Sales Support
    Product Demos
  • Predictive Maintenance Services
    Support Services
  • End Users
    Telecom and IT
  • Number of Customers Catered
    Large Enterprises

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M-FILES CORPORATION Presence in Enterprise Content Management Software

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Marie Stelle

Engagement Partner - 360Quadrants.com