M-Files Overview

M-Files has a wide product portfolio helping businesses to manage information to remain ahead in the competition. In the ECM market space, the company offers various business solutions, such as Document Management System (DMS), EIM, quality and compliance, Contract Lifecycle Management (CLM), invoice processing, project management, human resources, records management, Standard Operating Procedures (SOP), Corrective and Preventive Actions (CAPA), accounting management, and sales and marketing automation. With the help of these solutions, M-FILES Enterprise Content Management (ECM) Software automates business processes, such as change control, corrective and preventive actions (CAPA) and training. As healthcare is one of the growing industry verticals, ECM solution helps to maintain the privacy of information related to patients and easily access the on-time data record. Along with the ECM solution accomplished with advance features, M-FILES Enterprise Content Management (ECM) Software offers various services, including technical support, customer support, consulting, and cloud-based services.

M-Files USP

The M-Files EIM solution is gaining popularity in the ECM market, as it eliminates information silos and provides simplified and fast access to data from any business system and device. M-FILES Enterprise Content Management (ECM) Software's unique approach to content management is resulting in higher user adoption of M-Files solutions, and thus, faster Return on Investment (ROI). M-Files offers its solutions on cloud, on-premises, and hybrid deployment models, reducing the IT cost burden on enterprises.

Popular Comparisons

Evaluated against 224 key buying criteria
  • Large Enterprises
  • On-Premise
  • Cloud
  • Mobile
  • Pad
  • Solution Integration
  • Through Partners / Third-Party Vendors
  • Medium level Business
  • Small Businesses
  • Hosted / On-Cloud
  • Full Time Equivalent
  • Per User / Device Basis
  • Subscription / Licensing
  • Remote Support
  • Cloud Services
  • Consulting
  • Support Services
  • Document Management
  • Records Management
  • Customer Support
  • Complicated set-up process
    The initial set up is not very easy as a work flow needs to be created. Show More
  • Not very user friendly
    Not user friendly as it does not allow automatic selection, each process is done individually, making it time consuming and exhausting. Show More
  • Complex UI
    Service interface is poor and outdated.
  • Yes
  • Level of Support
  • Directly
  • Hardware Integration
  • Laptop
  • Other Platforms
  • Others, please specify
  • Sensor integration
  • Software Tool Integration
  • Deployment and Integration
  • Maintenance
  • Managed Services
  • Other Services
  • Training
  • Case Management
  • Content Workflow/BPM
  • Digital Asset Management
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M-Files Presence in Enterprise Content Management Software
M-files is a prominent player in the ECM market. The company is deploying inorganic strategies, such as partnerships and acquisitions; as well as organic growth strategies, including new product launches and product developments to strengthen its position in the ECM market. In February 2017, the company acquired StreamDesign, a consulting and information management service provider. This acquisition has helped M-Files to expand its business footprint in France, and also its service portfolio. In May 2016, MFiles formed a partnership with OpusCapita, a Finland-based company, which automates and digitalizes the cash management, invoice handling, purchasing, and payment procedures. OpusCapita deployed the M-Files document-management solution to strengthen its document-automation process offering. This will help OpusCapita’s customers to automate the work process, resulting in improved collaboration, better decision-making, quick results, and high levels of compliance and security. In line with the company’s organic growth strategies, M-files launched M-Files contract management solution in January 2017. This solution was aimed to offer seamless management of business contracts. This has helped organizations in streamlining and automating business processes, resulting in more productivity. Furthermore, in October 2016, the company announced its new release of M-Files 2015.3. This release is an updated version with advance feature of searching along with the capabilities of enhancing productivity and efficiency. All the above instances show that M-Files invests a substantial amount of its total business in its Research and Development (R&D) activities to cater to the increasing demands in the ECM market.

Top M-Files Features

#1 Product Features and Functionality / Number of Platforms
#2 Type of ECM offered / Records Management
#3 Number of Customers Catered / Medium level Business
#4 Type of ECM offered / Document Management
#5 Predictive Maintenance Services / Cloud Services


M-Files has chosen it’s strengths in these 3 territories
  • Niche Quadrant


  • Niche Quadrant

    All-North America

  • Niche Quadrant