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RINGCENTRAL in Enterprise Video Solutions

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RINGCENTRAL detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
2.15
3.90
3.95
Product Features and Functionality
2.20
5.00
4.40
Focus on Product Innovation
0.70
3.10
3.10
Product Differentiation and Impact on Customer Value
0.15
4.00
3.10
Product Branding
1.05
4.45
4.45
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

RINGCENTRAL has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Asia-Pacific

    25 Participants

  • Niche Quadrant

    All-North America

    23 Participants

  • Niche Quadrant

    All-Europe

    24 Participants

STRENGTHS
  • Product Maturity / Support Services
    Customer Support
     
     
  • Product Maturity / Support Services
    Technical Support
     
     
  • Product Maturity / product feature
    Average
     
     
  • Product Maturity / product feature
    Excellent
     
     
  • Product Maturity / product feature
    Good
     
     
  • Product Maturity / Applications Served
    Marketing & Client Engagement
     
     
  • Product Maturity / product feature
    Poor
     
     
  • Product Maturity / product feature
    Very good
     
     
  • Product Maturity / New Product Developments
    New Service Launch
     
     
  • Product Maturity
    Breadth and Depth of Product Offerings
     
     
  • Product Maturity
    Focus on Product Innovation
     
     
  • Product Maturity
    Product Features and Functionality
     
     
  • Product Maturity / Breadth and Depth of Product Offerings
    Product Offerings
     
     
  • Product Maturity / Breadth and Depth of Product Offerings
    Licences
     
     
  • Product Maturity
    Product Branding
     
     
  • Product Maturity
    Product Differentiation and Impact on Customer Value
     
     
  • Product Maturity / Delivery Models
    Cloud
     
     
  • Product Maturity / Delivery Models
    Hybrid
     
     
  • Product Maturity / Delivery Models
    On-Premises
     
     
  • Product Maturity / Solutions Offered
    Video Conferencing
     
     
WEAKNESSES
  • Product Maturity / Product Differentiation and Impact on Cu...
    Maintenance services
     
     
  • Product Maturity / Product Differentiation and Impact on Cu...
    product diffrentiation
     
     
  • Product Maturity / Support Services
    Others, please specify
     
     
  • Product Maturity / Support Services
    Sales Support
     
     
  • Product Maturity / New Product Developments
    New Technology Launch
     
     
  • Product Maturity / New Product Developments
    New Tool Launch
     
     
  • Product Maturity / Focus on Product Innovation
    services
     
     
  • Product Maturity / Product Branding
    Customer Redressal Mechanism/Program
     
     
  • Product Maturity / Solutions Offered
    Webcasting
     
     
  • Product Maturity / Applications Served
    Corporate Communications
     
     
  • Product Maturity / Applications Served
    Knowledge Sharing & Collaboration
     
     
  • Product Maturity / Breadth and Depth of Product Offerings
    Latest Revenue
     
     
  • Product Maturity / Applications Served
    Training & Development
     
     
  • Product Maturity / Focus on Product Innovation
    R&D Spend
     
     
  • Product Maturity / Solutions Offered
    Video Content Management
     
     
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TOP FEATURES
  • Product Features and Functionality
    product feature
     
     
  • product feature
    Excellent
     
     
  • product feature
    Very good
     
     
  • Support Services
    Customer Support
     
     
  • product feature
    Poor
     
     
  • product feature
    Good
     
     
  • Product Features and Functionality
    Applications Served
     
     
  • product feature
    Average
     
     
  • Applications Served
    Marketing & Client Engagement
     
     
  • Support Services
    Technical Support
     
     

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