RINGCENTRAL in Enterprise Video Solutions

BUYERS
VENDORS
EXPERTS
1.3
ANALYSTS
 

RINGCENTRAL detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
2.15
3.90
3.95
Product Features and Functionality
2.20
5.00
4.40
Focus on Product Innovation
0.70
3.10
3.10
Product Differentiation and Impact on Customer Value
0.15
4.00
3.10
Product Branding
1.05
4.45
4.45
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

RINGCENTRAL has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Asia-Pacific

    25 Participants

  • Niche Quadrant

    All-North America

    23 Participants

  • Niche Quadrant

    All-Europe

    24 Participants

STRENGTHS
  • Product Maturity / Support Services
    Customer Support
  • Product Maturity / Support Services
    Technical Support
  • Product Maturity / product feature
    Average
  • Company Maturity / Geographic Footprint
    Channel Partners - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Channel Partners - Europe
  • Company Maturity / Geographic Footprint
    Channel Partners - North America
  • Company Maturity / Geographic Footprint
    Direct Presence - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Direct Presence - Europe
  • Company Maturity / Geographic Footprint
    Direct Presence - North America
  • Product Maturity / product feature
    Excellent
  • Product Maturity / product feature
    Good
  • Product Maturity / Applications Served
    Marketing & Client Engagement
  • Product Maturity / product feature
    Poor
  • Company Maturity / Geographic Footprint
    Sales Office - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Sales Office - Europe
  • Company Maturity / Geographic Footprint
    Sales Office - North America
  • Product Maturity / product feature
    Very good
  • Company Maturity / Partner Ecosystem
    Consultants
  • Company Maturity / Partner Ecosystem
    Distributors
  • Company Maturity / Partner Ecosystem
    Managed Service Providers
WEAKNESSES
  • Product Maturity / Product Differentiation and Impact on Customer Value
    Maintenance services
  • Product Maturity / Product Differentiation and Impact on Customer Value
    product diffrentiation
  • Product Maturity / Support Services
    Others, please specify
  • Product Maturity / Support Services
    Sales Support
  • Product Maturity / New Product Developments
    New Technology Launch
  • Product Maturity / New Product Developments
    New Tool Launch
  • Company Maturity / Geographic Footprint
    Direct Presence - Latin America
  • Company Maturity / Geographic Footprint
    Direct Presence - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Sales Office - Latin America
  • Company Maturity / Geographic Footprint
    Sales Office - Middle East and Africa
  • Company Maturity / Partner Ecosystem
    OEMs
  • Company Maturity / Industry Verticals catered
    BFSI
  • Company Maturity / Industry Verticals catered
    Other Industry Verticals
  • Product Maturity / Focus on Product Innovation
    services
  • Company Maturity / Channel Strategy and Fit
    Strategy to Address New Target Audience
  • Company Maturity / Channel Strategy and Fit
    Distibutors Landscape
  • Product Maturity / Product Branding
    Customer Redressal Mechanism/Program
  • Product Maturity / Solutions Offered
    Webcasting
  • Product Maturity / Applications Served
    Corporate Communications
  • Product Maturity / Applications Served
    Knowledge Sharing & Collaboration

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TOP USECASES
TOP FEATURES
  • Product Features and Functionality
    product feature
  • product feature
    Excellent
  • product feature
    Very good
  • Support Services
    Customer Support
  • Product Features and Functionality
    Applications Served
  • product feature
    Poor
  • product feature
    Good
  • product feature
    Average
  • Applications Served
    Marketing & Client Engagement
  • Support Services
    Technical Support

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