Apptivo Field Service Management Pricing & Demo
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Summary
Apptivo is a CRM like tool that provides the features of lead-management, campaign management, marketing automation, and many other business essentials features. Apart from these, the software also provides other operations like automated call logging, activity tracking, pipeline visualization and many more. Integrated email marketing, targeted marketing, click messaging are some additional and business beneficial features of Apptivo.
Apptivo Pricing:
Apptivo Pricing is quite competitive. Apptivo pricing starts from $10 per month. However, the two offered models are free and subscription by the vendor. A free trial can be availed by the users without any credit card. Moreover, there is also a paid version available in Apptivo pricing in which all apps are included.
Apptivo Field Service Management Demo:
If you want to book a demo of Apptivo then just visit the website and schedule it. Apptivo gives a demo of the business apps. For scheduling the demo, visit the site and book the demo. It will give you an exact idea of what you will get in the app before you go for Apptivo pricing.
Features:
Apptivo field service management, which is a CRM like application, provides many beneficial features to the business owners. We are going to discuss some of them:
Customer Oriented- Contact Management
- Audit Trail
- Customer Account Maintenance and Management
- Email Integration
- CRM Integration
- Custom Fields
- Billing and Invoicing
- Territory Management
- Lead Assignment
- WebForms
- Email Templates
- Real-Time Data Access
- Data Import/Export
- Social Media Integration
- Survey and Feedback
- Electronic Payments
- Project Time Tracking
- Proposal Generation
- Purchase Order Management
- Progress Tracking
- Pipeline Management
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Apptivo Reviews
Buyer, North America Mid Market Company
May 14, 2023
Review 1: Apptivos Field Service Management offering
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Buyer, North America Mid Market Company
May 14, 2023
Review 1 Customer Service Ive used Apptivo for a year for my small businesss field service management, and I couldnt be more pleased with the customer service. The representatives Ive interacted with have been incredibly friendly and knowledgeable. They know their product well and are always ready to answer my questions as quickly as possible. Ive been particularly impressed with their ability to customize their services to my exact needs. For example, they recently set up a custom report that saved me a great deal of time. In addition, they always make sure Im using the most up-to-date version of the software, so I know Im getting the absolute best experience. Overall, Apptivos customer service receives a 5 out of 5 stars.
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Buyer, North America Mid Market Company
May 14, 2023
I recently partnered with Apptivo to use their Field Service Management offering and I must say that it is quite good! I am particularly impressed with the customer service that they provide. The onboarding process was surprisingly pleasurable and they give continual guidance throughout. One of the support agents even did a screen-sharing session with me to help with setup. The product vision also resonates with me. They are transforming the field service industry by providing advanced insights and collaboration capabilities. The AI-powered resource management system helps automate mundane tasks and recommend, resulting in more efficient cost-savings. The products features are quite helpful, but they fall short in some areas. The analytics platform has too few customizations and the mobile app could be improved. There are a few features missing from the app, like integrated maps and distance tracking. Despite this, the features do the job for most of the tasks. All in all, Id rate Apptivos Field Service Management as a seven out of ten. They excel in customer service, have a great product vision, but the product features could use some polishing.
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Buyer, UK Company
May 11, 2023
Review 3: We recently implemented Apptivos Field Service Management offerings and have been quite happy with the results. The cost was a bit higher than some of the other solutions we evaluated but we found that the value created was worth it in the end. The software is quite intuitive and user friendly, which allowed us to avoid the typical long implementation cycles. We have been able to significantly improve our service delivery and manage service work orders more effectively with this software. Wed suggest investing in this solutions to other organizations looking for field service solutions. Rating: 7/10
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Buyer, North America Mid Market Company
Apr 27, 2023
Review 2: We went for Apptivo Field Service Management offerings for our service operations and have been pleased with the implementation and results. The cost of ownership was quite good and gave us good value for money. The features have really helped us improve our service delivery to the customers.The software is quite intuitive and user friendly and can be easily integrated into our existing systems. We are able to manage service work orders more efficiently and identify trends in customer service more accurately now. Rating: 9/10
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Buyer, UK Mid Market Company
Apr 26, 2023
Apptivos Field Service Management Offerings: 5/5 I cannot speak highly enough about how satisfied I am with Apptivos Field Service Management offerings. After trying out various software options, I opted for Apptivo and its proved to be an excellent choice. Apptivos innovation stands out from the competition. Its features offer immense value in the form of increased productivity, detailed insights, automated services and instant notifications and reminders that significantly improve the efficiency and performance of my business. The ease of use is another aspect that deserves to be praised. Setting up an account and using the software was an effortless process. The intuitiveness of the user interface made it an effective choice for me and my team members. Even those who arent technologically savvy were able to learn and take advantage of the features in no time. All in all, Apptivo has become an important part of my business. I highly recommend it to anyone looking for a comprehensive field service management solution. The level of innovation and user friendly qualities Apptivo offers makes it an excellent choice. 5/5 stars.
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Buyer, UK Mid Market Company
Apr 19, 2023
We recently used Apptivos Field Service Management offerings and have nothing but great things to say about them. From the product vision to the use of next-generation technology, our experience with Apptivo has been completely satisfactory. Firstly, their field service management product has an excellent set of features which allowed us to manage our resources and operations smoothly with minimum effort. Additionally, the system is highly intuitive and user-friendly that even novice users can easily navigate their way through various screens and understand their purpose. The cost of ownership is competitive compared to other market offerings, making it an unbeatable deal. We are also pleased to note the excellent interoperability and integration capabilities that enabled us to connect to various subsidiaries and third-party systems with very little effort. Apptivos stability and maturity are also commendable as it is a reliable vendor in the field service management space. Additionally, the impressive innovation of Apptivo allows us to use the product even for supporting futuristic use cases. On the whole, we are completely happy with the product and its value for money.
Rating: 4/5
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Buyer, Asia Pacific Mid Market Company
Apr 15, 2023
Apptivos Field Service Management Offerings: 5/5 When I heard about Apptivos field services management offerings I was immediately intrigued. The power of the service had seemed like a dream before, but Apptivo made it a reality. After using the software for a few months now, I am more than pleased with the experience. Apptivo stands out from the competition due to its innovative offering. I especially appreciate the level of automation that it offers. I was able to reduce the need for manual labour and to tackle tedious jobs faster and with more efficiency. Add to this the ability to set up automated tasks with relative ease and Apptivo is the stuff of dreams for a business owner. I was also impressed with the ease of use that Apptivo offers. Setting up an account was a seamless process and the intuitive user interface was something I was able to use to maximize my teams capabilities. Usability is an often overlooked aspect of business management software, but Apptivo takes it to a whole new level. Overall, Apptivos field service management offerings have proven themselves to be invaluable to my business. I especially appreciate the level of innovation and ease of use that Apptivo offers. I would highly recommend this software to anyone looking for a comprehensive field service management solution. 5/5 stars.
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Buyer, SME Company
Apr 13, 2023
I had been looking for an on-premises software solution that could keep up with the demands of our rapidly growing business. After doing some research, I decided to try Apptivos Field Service Management offerings and Im glad I did. This system has revolutionized our daily operations. Apptivos suite of features has allowed us to keep up with the times and support futuristic use cases. Additionally, I was impressed with the scalability; the ability to adapt to rapidly changing markets is a key factor for our business. However, the customer service was lacking at times. Sometimes the customer service team was able to help, but they also lacked expertise at times. Overall, Id rate my experience with Apptivo 8/10. While Im pleased with the features and scalability, the customer service is an area that needs some improvement.
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Buyer, North America SME Company
Apr 11, 2023
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We recently used Apptivos Field Service Management offerings and have nothing but great things to say about them. From the product vision to the use of next-generation technology, our experience with Apptivo has been completely satisfactory. Firstly, their field service management product has an excellent set of features which allowed us to manage our resources and operations smoothly with minimum effort. Additionally, the system is highly intuitive and user-friendly that even novice users can easily navigate their way through various screens and understand their purpose. The cost of ownership is competitive compared to other market offerings, making it an unbeatable deal. We are also pleased to note the excellent interoperability and integration capabilities that enabled us to connect to various subsidiaries and third-party systems with very little effort. Apptivos stability and maturity are also commendable as it is a reliable vendor in the field service management space. Additionally, the impressive innovation of Apptivo allows us to use the product even for supporting futuristic use cases. On the whole, we are completely happy with the product and its value for money.
Rating: 4/5
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Buyer, UK Mid Market Company
Apr 11, 2023
4.I recently used Apptivos Field Service Management software for my small business and Im pleasantly surprised by the quality of the customer service and the ease of use. The customer service team was very knowledgeable and willing to help me get the software up and running quickly. I was a little hesitant at first because I had no experience with SaaS software, but they were able to answer my questions and give me a good understanding of the software. The software was easy to use, and I found all the features I needed to build and manage my service operations. From scheduling appointments with customers to tracking service related products, the software made it easy to get my job done. What I really like is the fact that the software has customer review features, so I can stay on top of customer feedback and make necessary changes to the service. In conclusion, Apptivos Field Service Management offering has been a great help to me small business. I would highly recommend it to anyone in the market for a simple and efficient service management software. Rating: 4.5 stars
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Buyer, Asia Pacific Mid Market Company
Apr 09, 2023
I recently had the chance to check out Apptivos Field Service Management offering. I had heard about it from some tech-savvy colleagues and was excited to give it a try. On the product vision front, I was really impressed with what Apptivo is working on. Their goal is to accelerate digital transformation in the field service industry and make it easier for field service technicians to do their work. They also are actively working on developing a modular-based platform, so businesses can pick and chose the service offerings they think will best support their own business needs. On the product front, this vision translates into various modules and apps that can help field service businesses better manage their resources and increase the efficiency of their operations. I believe this is a great step forward in the right direction. In terms of the product features, Apptivos offering is quite comprehensive. It successfully combines a unified suite of enterprise business applications with a wealth of powerful field services tools. It also offers a good level of automation, allowing me to manage complex tasks quickly and efficiently. I also liked the fact that Apptivo offers various integrations to a number of existing software suites. This allows me to stay connected to all of the tools I need and get a more unified field management experience. Looking at ease of use, I think Apptivo does a great job providing a seamless user experience. It does this by offering a modern and intuitive user interface, which make the whole setup process fast and easy. On top of that, its customer support team is always available to provide me with helpful guidance and advice. All in all, I am highly impressed with Apptivos Field Service Management offering. It provides a comprehensive platform with modern features and a user interface that makes everything easy to use. I would highly recommend giving it a try. (Rating: 4/5)
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Buyer, SME Company
Apr 08, 2023
5. Apptivos Field Service Management offering has been a great help for my small business. Im overall satisfied with their customer service and the ease of use of their software. When I first reached out to customer service, they were very helpful and willing to answer my questions. This was great because I had no experience with SaaS software. I was also happy to find out that they offered me a trial version to get a better feel of the capabilities of the software. Once I got the software up and running, the ease of use was great. I was able to quickly enter customer data, schedule appointments, and track service related products. What I liked the most is the built-in customer review feature. This feature has been a great help for evaluating customer feedback in real time and making necessary changes to the service. In conclusion, I have been very satisfied with Apptivos Field Service Management offering. I would highly recommend it to anyone looking for an intuitive and easy to use software for managing their service operations. Rating: 5 stars
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Buyer, North America Mid Market Company
Apr 05, 2023
Review 4: Apptivos Field Service Management offering
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Buyer, UK Company
Apr 01, 2023
Review 3: Apptivos Field Service Management offering
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Buyer, UK Company
Mar 27, 2023
Review 4: We found Apptivo Field Service Management offerings quite useful to our operations. We have seen a significant improvement in our service delivery since we implemented this solution. The cost of ownership was quite reasonable and we got good value for money. The software is quite user friendly and easy to configure to match our specific service needs. Weve also been able to identify trends in customer service more accurately and make better decisions accordingly. Rating: 9/10
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Buyer, UK Company
Mar 27, 2023
I recently had the opportunity to explore Apptivos Field Service Management offering. Right away, I was impressed by the product vision they have set in place. Apptivo is looking to accelerate digital transformation in the field service industry and make it easier than ever to manage complex tasks. This is projected through various modules and apps that give businesses a comprehensive field management experience. From a product features standpoint, Apptivo does a great job in terms of creating a unified suite of enterprise business applications that are powerful and easy to use. Automation features allow for quick and efficient tasks, and the ability to integrate with other software suites gives one a unified field management view from all angles. In the ease of use department, Apptivo also nailed it. Its modern user interface is incredibly simple to use, and the customer support team is always there to lend a helping hand. All in all, I am impressed with Apptivos Field Service Management offering. It provides a comprehensive platform with powerful features that is backed by a user-friendly experience. Its well worth a try. (Rating: 4.5/5)
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Buyer, UK Company
Mar 26, 2023
1. Apptivos Field Service Management offering has been a game changer for small businesses that provide services. As a young woman buying the software, I can defiantly vouch for their customer service and ease of use. When I first contacted customer service, I was surprised at how knowledgeable and responsive they were. They quickly answered my questions and helped me understand more about the software and its capabilities. This was especially helpful for me, as I had very little experience with SaaS (Software as a Service). The software itself was very easy and intuitive to use. From customer data entry, to appointment scheduling, everything was laid out in an easy to navigate format. Also, with the built-in customer review feature, I was able to keep tabs on how customers felt about our service and make necessary changes accordingly. All in all, the software made it easy to keep track of our service operations. My experience with Apptivos Field Service Management offering has been a positive one. I would highly recommend it to other small businesses who need an easy to use and intuitive software that can track service operations efficiently and effectively. Rating: 5 stars
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Buyer, North America Mid Market Company
Mar 21, 2023
Rating: 3.5 Stars I found the interoperability and integration with other external tools to be a bit lackluster in Apptivos Field Service Management offerings. From what Ive seen, it looks as though technology-agnostic integrations are quite limited, as the software is geared more towards small businesses. Furthermore, I have yet to see an open API, making integration of existing systems nearly impossible. This can be alleviated with custom development and a lot of patience. Fortunately, Apptivo is actively making changes to the software, so I am confident that we will see improved integration over time. Conclusion: Overall, I am content with Apptivos Field Service Management offerings. The product vision is fairly comprehensive, with valuable customer service features and powerful service dispatch and routing capabilities. Nonetheless, I think that the software could benefit from improved real-time analytics and a more robust integration with other external tools. With that said, I would still recommend this product given its positive user experience, customer service, and overall feature set.
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Buyer, Europe Company
Mar 17, 2023
Review 3 - Interoperability and Integration
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Buyer, Asia Pacific Mid Market Company
Mar 17, 2023
Apptivos Field Service Management Offerings: 5/5 Before I started using Apptivos field service management offerings, my businesss service management was a total disaster. As a young business owner, I struggle with running a business and dealing with the technical side of things. Apptivo has allowed me to keep up with the ever-evolving technology that field service management requires. The ease of use that Apptivo offers is unparalleled. The user interface was one of the first things that impressed me. Setting up an account and using the software was a breeze. It was extremely easy to navigate and I was able to begin using the software in no time. I was fascinated by the innovation Apptivo offers. It allows me to assign tasks to team members, focus on certain tasks and follow up with customers. It also allows me to keep track of my teams performance and view in-depth insights that provide significant added value to my business. The ability to assign individual tasks not only to individuals but also to teams makes it even easier to organize the workload and achieve the objectives and goals. The level of automation that Apptivo provides was what truly amazed me. It has allowed me to drastically reduce any manual labour and has made the whole process of managing deliveries and answering customer inquiries easier and faster. I especially appreciate the help Apptivo offers to set up automated tasks with ease. Overall, Apptivos field service management offering is an excellent choice for all businesses. It offers innovative features, ease of use, and automated services all at an affordable subscription fee. I am very satisfied with Apptivo and would highly recommend it to anyone looking for a comprehensive field service management solution. 5/5 stars.
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Buyer, Asia Pacific Mid Market Company
Mar 13, 2023
Apptivos Field Service Management Offerings: 5/5 I recently switched to Apptivo for my businesss field service management needs, and Im glad I did. Within a few weeks of usage, I have experienced the power and convenience of this software and I can say with certainty that Apptivo is a huge asset to my business. Apptivos innovative features and services offer immense value in terms of managing field services tasks and improving performance. I have been able to use Apptivo to assign tasks to team members, accurately follow up with customers, and gain insight into my teams performance. I have especially appreciated the automation that Apptivo offers, which has freed up a lot of manual labour and enabled me to efficiently manage deliveries and inquiries. The usability and user interface of Apptivo is nothing less than extraordinary. Setting up an account and getting acquainted with the software was faster than ever before. The intuitive user interface was easy for my team members and me to quickly adapt to. To summarize, Apptivo has made life much easier and my business much more efficient than before. Apptivo is an optimal choice for anyone who needs a comprehensive field service management solution. I am definitely satisfied with using Apptivo, and 5/5 stars for this service.
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Buyer, UK Mid Market Company
Mar 12, 2023
I recently gave Apptivos Field Service Management offering a try, and I have to say Im quite impressed. The product vision is unique and stands out from other competitors, aiming to facilitate the digital transformation of the field service industry. This is reflected in the offerings various modules and apps, which allow businesses to better manage their resources and increase the efficiency of their operations. In terms of product features, Apptivo has come up with a great suite of enterprise business applications that are powerful and intuitive enough to help me with all my day-to-day tasks. Its automation capabilities are also quite impressive, allowing me to stay on top of complex tasks quickly and easily. And it also integrates well with a variety of existing software suites, which give me a unified field management experience. As far as ease of use is concerned, Apptivo excels in this area. Its modern, intuitive user interface makes setup and navigation a breeze, and the customer support team is always available with helpful guidance and advice. All in all, I give Apptivos Field Service Management offering two thumbs up. I highly recommend giving it a try if you are looking for a comprehensive platform with modern features and a user-friendly user experience. (Rating: 5/5)
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Buyer, UK Mid Market Company
Mar 07, 2023
2. I recently tried Apptivos Field Service Management offering and Im impressed with the customer service and the ease of use. After reaching out to customer service for help in the initial setup process, I was happy to find someone knowledgeable, friendly, and willing to help me get the software up and running. Once the software installed, I was able to get my field service tasks entered quickly and easily. It had all the features I needed to smooth out my service operations and make them efficient. Scheduling appointments with customers, tracking service related products, delegating tasks to staff - all of this was easy to do and with just a few clicks. The software also had some great customer review features. I love being able to keep tabs on customer feedback and using it make necessary improvements. Overall, Apptivos Field Service Management offering has been a great tool for my small business. I highly recommend it for anyone that requires an intuitive and easy to use software for managing their service operations. Rating: 4.5 stars
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Buyer, North America SME Company
Mar 02, 2023
Review 3:I recently tested Apptivos Fields Service Management solutions, and it has provided a largely satisfactory experience. The platform is fairly straightforward and easy to implement, with graphical user interfaces that make it easy to become acquainted with what is needed. There is also a fair amount of tutorials and resources to help get users up to speed with the platform, which is great for businesses just starting to scale up their customer service operations. It also offers extensive customization options, which offers users the ability to fine tune their systems to meet their specific needs and industry requirements. Ideally, the platform could be consolidated a bit, so it becomes easier to navigate, but all in all I believe Apptivo offers a great package in terms of Field Service Management solutions, and I would rate the Ease of Use Factor 4 out of 5 stars.
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Buyer, SME Company
Feb 24, 2023
I was very wary when I heard about Apptivos Field Service Management, because I had bad experiences in the past with system providers. However, it has worked out better than I expected. The system is intuitive and user-friendly, so I was able to get it up and running quickly, and the customizable features have made it easy for me to keep up with changing market demands. Perhaps the best part about Apptivo is the customer service team. They have been extremely helpful and responsive anytime I have had a problem or needed help not only with basic things but also with complex use cases and futuristic requests. Im very happy with the system and am glad to say that I would rate my experience with Apptivo 9/10. Review 4
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Buyer, UK Mid Market Company
Feb 21, 2023
I recently began using Apptivos Field Service Management offerings, in order to better manage our daily operations. At first, I was a bit overwhelmed with the tools and features, but I quickly realized how powerful and helpful they would be able to be. I was especially impressed with the support Apptivo offers for futuristic use cases. Its ability to rapidly adapting to the ever-changing market was exactly what I needed. I was also able to customize the system to suit our business needs with ease. However, I had some issues with customer service. The customer service team was friendly and helpful, but seemed to lack the expertise at times. It took Apptivo some time to find a solution for my problem. Id give my experience using Apptivo a 7/10. It is a great tool, but there could be some improvement on the customer service side. Review 5
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Buyer, North America SME Company
Feb 14, 2023
Review 5: Apptivos Field Service Management offering
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Buyer, Asia Pacific Mid Market Company
Feb 14, 2023
Rating: 3 Stars I recently tried Apptivos Field Service Management offerings, and overall I am satisfied with the experience. I noticed that the software has some bright areas and several grey areas, however. Overall the product vision is fairly solid, encompassing best practices in service management. Their customer portal is a very convenient and user-friendly way for technicians to access and retrieve schematics and related documents, which helps me stay organized. Additionally, the software allows for both reactive and preventive maintenance scheduling, but I think it could be improved with a more robust analytics suite. Product Features:
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Buyer, UK SME Company
Feb 11, 2023
Apptivos Field Service Management offering proves to be an excellent investment for any business. We have been using their service for a few months now, and we are truly impressed with the features, ease of use, and next-generation technology that Apptivo provides. The product is well-suited for both small and large companies, and we have found that the cost of ownership is surprisingly affordable. Moreover, Apptivo offers amazing interoperability options with which we could easily connect to various subsidiaries. We are also confident in their stability and maturity as a reliable vendor in the space. Additionally, their innovative approach helps us to use the system for various futuristic use cases. We have been highly satisfied with the customer service we have received from Apptivo and their quick response to any queries we raised. All in all, Apptivos Field Service Management offering proves to be an excellent value for money.
Rating: 5/5
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Buyer, North America Mid Market Company
Feb 09, 2023
Review 2 - Supporting Futuristic Use Cases
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Buyer, UK Company
Feb 05, 2023
Review 5: We recently decided to go with Apptivo Field Service Management offerings for our service operations and have been quite pleased with the results. The cost of ownership was quite reasonable for the features we got and we found the solution to be quite cost effective. The software is quite intuitive and user friendly. Weve been able to streamline our processes and improve customer satisfaction with this solution. Wed suggest investing in this product to other organizations in need of field service solutions. Rating: 8/10
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Buyer, UK Company
Feb 04, 2023
Review 5 - Interoperability and Integration
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Buyer, Asia Pacific Company
Feb 03, 2023
Rating: 4.5 Stars I was most impressed with the features included in Apptivos Field Service Management offerings. I found the service dispatch and routing features to be very helpful, as the software supports on-the-fly task-list updates and provides real-time technician tracking. On a more technical level, scheduling notifications when violations occur, complete parts inventory tracking, and milestone tracking all make the system an attractive option. Furthermore, Apptivo offers great customer service, with troubleshooting and support services always just a quick call away. Interoperability and Integration with other External Tools:
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Buyer, North America Mid Market Company
Jan 28, 2023
3. As a small business owner, I was in the market for a simple and efficient service management software. I ended up going with Apptivos Field Service Management offering, and Im glad I did! For starters, the customer service was great! They were very knowledgeable and were able to answer all my questions. This was especially helpful because I had very little experience with SaaS software. Once the software was installed and set up, it was smooth sailing! The software was very easy to use, and I was able to get my service operation tasks done quickly. The scheduling features and customer review features were very helpful, and I now have greater insight into how customers feel about our services. All in all, Im quite happy with my purchase. I would recommend Apptivos Field Service Management to other small businesses who are looking for an intuitive and easy to use tool for managing their service operations. Rating: 4 stars
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Buyer, Asia Pacific Mid Market Company
Jan 22, 2023
Review 4 - Supporting Futuristic Use Cases
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Buyer, North America Mid Market Company
Jan 20, 2023
Review 4: Apptivos Field Service Management solutions offer users the ability to take advantage of the latest customer service technologies. The platform is fully equipped with features like automated scheduling, customer service analytics, and customer loyalty programs, all of which are instrumental for staying ahead in the customer service game. Additionally, Apptivo ensures that customer service data can be easily accessed and monitored, allowing for teams to quickly respond to customers needs, as well as analyze customer service trends. My only minor gripe is that it could include better reporting tools and customer analytics, however, this is something that can be improved over time as the platform matures. Overall, I would rate the Supportive Futuristic usage 4.5 out of 5 stars.
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Buyer, UK Company
Jan 18, 2023
Ive been using Apptivos Field Service Management for a few months now and I must say that I am quite pleased with the product. The customer service they provide really stands out. It was an amazing experience working with their support staff. They went beyond the call of duty and even gave me tips and tricks to maximize the full potential of the product. Their product vision is also very strong. Their ambitious mission of transforming customer service in the field service industry is admirable. Advanced insights, Proactive Collaboration, and AI-powered resource management are some of the capabilities that are making a difference in my business. The features are good but there is some room for improvement. The dashboard and analytics capabilities could use more customizations and the mobile app lacks some features that would be useful like maps and distance tracking. Altogether, I would rate Apptivos field service management offering as nine out of ten. Exceptional customer service, great product vision, and satisfactory features make this product an excellent choice for any business.
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Buyer, UK Company
Jan 17, 2023
I recently began using Apptivos Field Service Management offerings, as I needed an all-in-one solution to manage every aspect of my business. Apptivos solution impressed me with its flexibility from the start. One of the key advantages of Apptivos system is its ability to stay ahead of a rapidly changing market, with the ability to rapidly support new and innovative use cases to ensure my business remains competitive. I recently decided to try out the new AR-powered online support. While I have experienced some issues with the set-up, Apptivos customer service team have been extremely helpful; responding quickly and walking me through the setup process. Im very impressed with the flexibility that this feature provides for both myself and my customers and Im pleased that I was able to get back online in no time. I would rate my experience with Apptivo 8/10. The functionality is great and the customer service team are available when you need them, so Im excited to see how Apptivo will enable me to continue to serve my customers in the future. Review 2
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Buyer, Asia Pacific Mid Market Company
Jan 11, 2023
with other external tools Product Vision:
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Buyer, Europe Company
Jan 11, 2023
Review 2: Apptivos Field Service Management offering
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Buyer, UK Company
Jan 11, 2023
I was excited to try Apptivos new field service management offering as I wanted something that could help my business manage its operations in a more efficient and cost-effective way. Plus, I was eager to benefit from the support for futuristic use cases. After testing the product, I am impressed with what Apptivo has to offer. Not only does it has ready-made templates but also allows me to configure it in a way that best suits my business needs. And its integrated with a number of cloud computing services to ensure continual flexibility and scalability. Whats more, I can customize the system with add-ons according to my plan. Ill get a lot more done with features like workflow automation and optimization. Moreover, I noticed that Im also receiving great customer service and technical support. Whenever I faced any issue, the Apptivo support team was quick to address it and help me out. I would rate my overall experience with Apptivo 9/10. Review 3
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Buyer, Asia Pacific Mid Market Company
Jan 05, 2023
Review 2 Cost of Ownership I have to say that Apptivo has proven to be a great value for me. I run a small business, and I dont have a lot of capital to spend. With Apptivo, I can do all of the field service management tasks I need to without breaking the bank. The features Ive been able to access have been incredibly helpful and I havent had to pay an arm and a leg for them. Apptivo has been an affordable solution, and its important to me that they make their services available to businesses of all sizes. From a cost of ownership standpoint, I would give Apptivo a 4 out of 5 stars.
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Buyer, North America SME Company
Jan 02, 2023
Review 1: Apptivos Field Service Management offerings were very beneficial when we implemented them. Weve been able to increase service efficiencies and streamline processes to improve customer satisfaction. The cost of ownership was reasonable and we found that it has created great value for money. The software is quite user friendly and intuitive, allowing us to avoid long implementation cycles. Weve been able to easily configure the system to match our specific service needs and manage service work orders quickly and effectively. Wed recommend this product to other companies in need of field service solutions. Rating: 8/10
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Buyer, North America SME Company
Jan 01, 2023
I recently used Apptivos Field Service Management to assess their ability to use futuristic use cases for a customer. What impressed me most about the solution was the ease at which I could develop custom solutions to cater to customer specific requirements. I also had access to pre-configured prompts and alerts to help ensure a quick response to customer requests. The customer was also able to get in touch with their field technicians easily via the mobile app. All in all, I found Apptivos Field Service Management to be quite effective in supporting futuristic use cases, though there were a few areas where the solution could be enhanced. I would rate Apptivos Field Service Management 8 out of 10 in terms of supporting futuristic use cases.
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Buyer, UK Company
Dec 31, 2022
Review 1 - Interoperability and Integration
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Buyer, Asia Pacific Company
Dec 30, 2022
I recently had the chance to give Apptivos Field Service Management offering a try, and Im pleasantly surprised. On the product vision side, Apptivo is looking to bring digital transformation to the field service industry. This means creating modules and apps that can help businesses better manage their resources and increase efficiency. It all looks very promising. Product features-wise, Apptivo has a great suite of enterprise business applications that are powerful and user-friendly. The automation features are also quite impressive, making complex tasks easier to manage. And its ability to integrate with existing software suites is a plus as well. Finally, ease of use is a salient factor here and Apptivo nails it. Its modern UI makes setup and navigation a breeze, and the customer support team is always on the other end with helpful guidance and advice. In conclusion, I definitely recommend Apptivos Field Service Management offering. Its a great tool with a lot to offer. (Rating: 4.5/5)
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Buyer, SME Company
Dec 30, 2022
Review 5 Support Im so grateful for the support Apptivo has provided during my year of using the field service management solution. Theyve been quick to find solutions when Ive had an issue, and they have always done a great job of staying in touch and making sure I have the support I need. They will take the time to walk me through whatever issues I may have, which I truly appreciate. Id give the support Ive received from Apptivo a 5 out of 5 stars.
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Buyer, SME Company
Dec 29, 2022
I recently worked with Apptivos Field Service Management to help a customer manage their cross-functionality needs. Their solution had all the features required for rapid integration and interoperability across multiple systems and devices. The connection between the COTS (Commercial off the Shelf) applications was especially smooth, which resulted in massive time savings. Apptivos dashboard also allowed for making quick modifications if the customer needed to make any changes to the existing solution. Additionally, the robust analytics and reporting capabilities provided actionable insights to measure the customers field service operations performance. Overall, I would rate Apptivos Field Service Management 9.5 out of 10 in terms of interoperability and integration and found it to be highly reliable and efficient. Highly recommended!
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Buyer, SME Company
Dec 24, 2022
Review 4 Flexibility Apptivo offers a great deal of flexibility when it comes to field service management. Ive been able to customize the features to my exact needs. In addition, the interface is incredibly intuitive and user friendly, which has been a great help in training new employees. Overall, Ive been pleased with Apptivos flexibility and would give them 4 out of 5 stars.
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Buyer, North America Mid Market Company
Dec 23, 2022
I recently tested out Apptivos Field Service Management offering and I must say, Im quite impressed. Looking at product vision, Apptivo is on its way to digitally transforming the field service industry. It does this through developing modules and apps for its platform that help businesses better manage their resources and increase their operational efficiency. Moving on to product features, Apptivo has come up with a unified suite of enterprise business applications that are powerful yet intuitive. It also has powerful automation features that help me manage complex tasks quickly and easily. I was also impressed with its ability to integrate with various existing software suites. As far as ease of use goes, Apptivo performs quite well. Its modern user interface makes setup and navigation easy, and the customer support team is always there to provide advice and guidance. All things considered, Im impressed with Apptivos Field Service Management offering. It provides a comprehensive platform with modern features and a user-friendly experience. If youre in the market for a field service platform, I recommend giving Apptivo a try. (Rating: 4.5/5)
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Buyer, UK Company
Dec 20, 2022
I had the wonderful opportunity to use Apptivos Field Service Management to develop a futuristic use case for a customer. The customer needed to scale their business rapidly and had a need to provide their customers with a real-time field service experience. Apptivos Field Service Management offered the features to easily track and trace the field service requests, provide notifications at the right time and ensure customer engagement. A mobile app was also offered which could be used to access the customers services more conveniently. All these measures helped provide a fast and effective field service for the customer. I would rate Apptivos Field Service Management 8 out of 10 in terms of supporting futuristic use cases as there was a bit of refactoring required for the mobile app that needed to be done.
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Buyer, Asia Pacific Company
Dec 20, 2022
Product Vision: 8/10 Product Features: 7/10 Customer Service: 9/10
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Buyer, UK Mid Market Company
Dec 20, 2022
Review 5: I tested Apptivos Field Service Management solutions, and while they provided me with a satisfactory experience, there are certain areas that could be improved upon. The interface is a bit convoluted, and it is not always intuitive to operate. Additionally, there are certain features that are restricted and cannot be tweaked, which can be quite limiting in certain cases. Nevertheless, Apptivo has all the necessary elements to build, manage, and scale your customer service operations, and overall I believe the platform provides a comprehensive package to businesses in the customer service field. I would rate the Ease of Use Factor for Apptivos Field Service Management Solutions 3.5 out of 5 stars.
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Buyer, SME Company
Dec 20, 2022
I recently decided to look into Apptivos Field Service Management offerings for my business, and so far I am fairly pleased with the product. I think their customer service experience was top-notch, which alone would warrant a ten-out-of-ten rating from me. From the initial consultation with customer support, to the actual onboarding process, their assistance throughout has been invaluable to me and my business. Their product vision is also quite good. They have a goal of transforming customer service in the field service industry, which I think theyre doing a good job of achieving. They have an impressive suite of features, including on-the-spot scheduling and mobilization, advanced resource management, and prompt customer tickets. Their system also leverages AI and Machine Learning to optimize customer engagement and make more proactive decisions. The product features are good, but in my opinion, could be better. One thing that I noticed was that their analytics could use some work. The dashboards and reports seem a bit basic, especially in comparison to some of their main competitors. I was also a bit disappointed with their mobile app functionality. There are a few features that seem unfinished, such as the lack of integrated maps and distance tracking. Overall, I would rate Apptivos field service management offering as fairly positive. Their customer service experience was amazing, their product vision is ambitious, but their product features could use a bit of polishing.
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Buyer, North America Mid Market Company
Dec 18, 2022
Review 2: Apptivo Field Service Management solutions provide a potential pathway to future success. The platform offers users a wealth of high level reporting tools, which can be used to analyze customer service data, determine areas of improvement and opportunities for growth, and build customer loyalty programs that can help boost customer loyalty. Additionally, Apptivo can be integrated with a number of customer service systems, like Salesforce, allowing users to take advantage of customer service features from those systems. This helps ensure that businesses keep up with advances customer service strategies, especially when external solutions might be changing faster than internal customer service systems. As such, I would rate the Supporting Futuristic usage of Apptivos Field Service Management solutions 4.5 out of 5 stars.
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Buyer, UK Mid Market Company
Dec 04, 2022
Review 3 Help Desk Ive been more than pleased with Apptivos help desk services. Whenever Ive encountered any questions or issues, the help desk reps have been quick to respond and have always been able to resolve my issues in a timely manner. Theyve been incredibly patient and helpful, and no matter how technical of a question Ive posed, theyve been able to explain it to me in a way that I can understand. Because of this, Apptivo has earned a solid 5 out of 5 stars from me when it comes to the help desk.
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Buyer, North America Mid Market Company
Dec 03, 2022
I recently used Apptivos Field Service Management to help a customer with their cross-functionality needs. The solution offered various features to help the customer manage their growing workload and also facilitated integration between multiple applications and databases. The flexibility offered by Apptivo enabled me to easily connect to COTS (Commercial off the Shelf) applications, which was critical for the customers interoperability requirements. This resulted in minimal effort being required for setting up the integration, which could have resulted in a massive time savings. Apptivo also offered a wide range of real-time reports and analytics to better analyse and measure the performance of the field service operations - an area I found especially beneficial for the customer. I would rate Apptivos Field Service Management 9 out of 10 in terms of interoperability and integration.
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Buyer, North America SME Company
Dec 02, 2022
I recently adopted Apptivos Field Service Management and I am pleased with the product. What has really caught my attention is the customer service they provide. They accompany you throughout the onboarding process and always there to help any time you need. In addition, they include a guide with tips and tricks to unlock the full potential of the product. The product vision is admirable. They have a goal of transforming customer service in the field service industry and they are doing a good job achieving it. Their advanced insights and Proactive Collaboration capabilities are making a difference in my business already. The features are mostly satisfactory, but there are a few areas in which they lack behind. The analytics platform is basic and the mobile app lacks some features like maps and distance tracking. Taking all of this into consideration, I would rate Apptivos Field Service Management offering as seven out of ten. The customer service is excellent and the product vision is great, but the features could be improved.
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Buyer, Asia Pacific Mid Market Company
Nov 29, 2022
Apptivos Field Service Management Offerings: 5/5 I recently switched to Apptivos Field Service Management offerings for my business and I have to say that I am impressed. The power and convenience of this software has proved to be huge. Working with Apptivo has allowed me to have complete control over my field service management tasks, allowing me to seamlessly and effectively manage deliveries and inquiries. The features offered by Apptivo are next generation and extremely innovative. Apptivo offers instant notifications and reminders to keep everyone on track, provides a complete overview of the task assigned, assign them to individuals, and also to teams. Even looking at the analytical side of things, Apptivo offers a complete view of the performance of individual tasks and also provides detailed insights, delivering valuable information to help improve the business. Apptivo has also made life easier from the usability aspect. Setting up an account and using the software was an easy process. The user interface was intuitive and the navigation was extremely straightforward. This enabled me and my team members to adapt and use the software without any difficulty, allowing us to benefit from the features. Overall, Apptivos field service management offerings provide a lot of innovation, and make life easier with its user friendly nature. At a reasonable cost, I would definitely recommend Apptivo to anyone looking for a comprehensive field service management solution. 5/5 stars.
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Buyer, UK Company
Nov 29, 2022
Recently I tried Apptivos Field Service Management to provide interoperability between two customers platforms. The solution had several features that enabled a secure connection between the clients systems, which helped ensure that there was no data leakage. This was especially important as the customer had sensitive data that was mission-critical. I also found Apptivos user interface to be quite intuitive, which allowed for faster development. Overall, the integration process was smooth, reliable and efficient. The experience with Apptivos Field Service Management was highly satisfactory and I would rate it 9 out of 10 for its interoperability and integration capabilities.
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Buyer, Europe Company
Nov 28, 2022
Apptivos field service management solution has been very beneficial for me and my business. I think the customer service they provide is outstanding. They have conducted the onboarding process very well and their support staff have been very helpful. The product vision they have is great. They are taking their field service offerings to the next level by leveraging AI and Machine Learning. The advanced insights and Proactive Collaboration capabilities are very impressive and are already making a difference in my business. The features of the product are good but could use some work. The dashboard and reports seem basic and the mobile app lacks certain features like maps and distance tracking. This can be a bit inconvenient and limits the full potential of the product. Overall, I would give Apptivos Field Service Management a rating of eight out of ten. Their customer service and product vision are excellent, but they could improve their product features.
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Buyer, UK Company
Nov 26, 2022
Review 1: Apptivos Field Service Management solutions offer a comprehensive and highly customizable suite of features and tools to help manage the complexities of any customer service related operations. It is a complete package that comes with comprehensive dispatch, customer service, and communication capabilities. The platform is highly user friendly, with intuitive and simple user interfaces, and training resources that can be easily accessed and implemented immediately, which provides a great starting point for businesses just beginning their customer service journey. Additionally, the platform supports a variety of integrations, and helps ensure proper communication flows across different regions and departments, helping businesses keep their customer service processes running smoothly and efficiently. Crucially, Apptivo also offers a great amount of customizability, enabling users to tailor the platform to their particular business needs and industry requirements. Overall, I would rate Apptivos Field Service Management solutions Ease of Use Factor 4 out of 5 stars.
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Buyer, UK Company
Nov 20, 2022
Apptivos Field Service Management offering proves to be an excellent investment for any business. We have been using their service for a few months now, and we are truly impressed with the features, ease of use, and next-generation technology that Apptivo provides. The product is well-suited for both small and large companies, and we have found that the cost of ownership is surprisingly affordable. Moreover, Apptivo offers amazing interoperability options with which we could easily connect to various subsidiaries. We are also confident in their stability and maturity as a reliable vendor in the space. Additionally, their innovative approach helps us to use the system for various futuristic use cases. We have been highly satisfied with the customer service we have received from Apptivo and their quick response to any queries we raised. All in all, Apptivos Field Service Management offering proves to be an excellent value for money.
Rating: 5/5
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Buyer, Construction, Enterprise
May 07, 2020
“Easy Access”
We found the Apptivo interface quite user-friendly. It is very effective. We can use it easily. The software pricings are also very competitive.
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Buyer, Software, SME
May 07, 2020
“Budget-Friendly CRM”
We have been using Apptivo for a very long time. Here we get many features in this app and also the cost is not that much high.
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Buyer, Healthcare, SME
May 07, 2020
“Why I Chose Apptivo?”
I have been using CRMs for a very long time. But, I found Apptivo as one of the best applications for contact management systems and to create a solid sales pipeline. We can easily integrate the Gmail app with it. It’s simply wow!
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Buyer, Director, Analytics
May 07, 2020
“Excellent Management”
Apptivo has many small apps that help us in managing business operations conveniently.
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