Updated on: June 14, 2023

Commusoft

What is Commusoft?

Commusoft is a cloud-based field service management (FSM) system designed to help businesses manage their entire customer lifecycle. It includes powerful features such as job scheduling, customer tracking, invoicing, and inventory control. The system has been designed to cover all aspects of the customer journey including quoting, planning, scheduling, job management, invoicing and reporting. It integrates with popular accounting systems such as Xero and QuickBooks Online and provides customers with real-time visibility into their operations. Customers can access all their data through mobile and desktop versions, both of which can be tailored to specific needs. Among its features are SMS reminders, customer surveys, automated invoice reminders and integrations with popular job pricing and ordering systems. Commusoft also includes powerful analytics that enable businesses to monitor performance in terms of job volume, customer retention and more.

Commusoft Features

  • Calendar
  • Dispatch
  • Roles
  • Booking
  • Location
  • Employee Communication
  • Behavior Monitoring
  • Client Notifications
  • Field Sales
  • Reports
  • Analytics
  • Invoicing
  • CRM Integrations

Commusoft Pricing

ALL-IN-ONE PLAN
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  • Effortlessly schedule and manage technicians’ jobs from the office or road
  • Streamline communications using customer alerts and online portals
  • Track parts and vehicles in real time to better plan and schedule work
  • Create estimates, quotes, and more on site with our powerful mobile app
  • Design and build custom forms for any purpose
  • Manage invoices, payments, and integrate accounting software
CUSTOMER JOURNEY PLAN
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  • Every feature included in our All-in-One plan
  • Enable customers to easily book their services online
  • Empower your scheduling team to book more jobs with route optimization
  • Track the flow of inventory with a multi-location system
  • Handle contract work with advanced tools and SLA monitoring
  • Configure asset structures to suit your needs
Automation Plan
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  • All features from our Customer Journey plan
  • Automate everyday processes to further streamline operations
  • Book hundreds of jobs at once with mass scheduling
  • Utilize our workflow engine to build custom automations
  • Safeguard data with customizable security systems
  • Keep your team accountable with full system audits