FIELD NATION Pricing & Demo

Are you from this Company?
FIELD NATION
Likes
5 Buyers Negotiating

Summary

Field Nation Overview
Field Nation is a field service management tool designed to streamline the way businesses manage field teams. It makes it easy for companies to hire, manage, and pay technicians, wherever and whenever they are needed.

Field Nation Features
• Job market platform: Field Nation offers an online marketplace where businesses can post open jobs and technicians can bid on them.

• Mobile app: Technicians can connect with businesses, access job assigned to them, submit timesheets, and interact with customers and other technicians directly from the Field Nation mobile app.

• Reporting & analytics: Easily generate reports, uncover insights, and understand performance. Businesses can track their team’s progress and make better decisions.

• Automation: Automate mundane tasks like invoicing and payments to save time.

• Customization: Fully customize your job postings, screens, workflows, and notifications to create the perfect fit for your business.

Technical Details
• Cloud-based platform: Field Nation runs in the cloud, so you can access it from anywhere with an internet connection.

• Support: Technical support is always available for questions, troubleshooting, and guidance.

• Security: Field Nation meets the most demanding security requirements to keep your data safe and secure.

Field Nation Pricing
Field Nation offers three different plans, ranging from $39/month to $189/month, depending on the size and scope of your project.

Industries Served
Field Nation is used by businesses of all sizes across many industries, including consumer electronics, automotive, energy, healthcare, hospitality, retail, and more.

Customers
Field Nation is perfect for businesses that need to streamline and manage field teams. It is ideal for companies with technicians or service reps that need to be dispatched or managed remotely. It is also useful for companies that want to outsource field services or access qualified technicians for specific projects.

Discussions

nostrength
No Strengths to show
nostrength
No Cautions to show

FIELD NATION Reviews

user-icon

Buyer, North America Mid Market Company

5
May 18, 2023
Field Nation Field Service Management Reporting Review The reporting options included in the Field Nations Field Service Management software are average. We have access to data and metrics, which have been very helpful for us in understanding the customer experience and improving customer satisfaction levels. However, the reporting dashboard does not offer many filters, which makes it difficult for us to derive insights out of customer reports. Also, there isnt enough support from the company in terms of technical advice. If this was offered periodically, it would help us a great deal. 3/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
May 18, 2023
Review 4 (Cost of ownership): Since implementing Field Nations field service management system, weve been able to reduce our costs significantly. The cost of ownership is very reasonable, particularly when you consider the value the system provides. Weve been able to take advantage of their nationwide network of registered vendors, allowing us to expand our reach and source the best technicians for the job. Weve also been able to take advantage of their discounts and promotions, helping us to save even more money. The system also comes with built-in safety measures. Were able to monitor and track our vendors in real-time, ensuring that only qualified technicians are servicing our customers. This gives us an extra layer of peace of mind. Field Nations field service management system has significantly reduced our costs while maintaining the same level of quality. The cost of ownership is very reasonable and the safety measures are extremely reassuring.Rating 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
May 18, 2023
I have had the opportunity to use the customer support services of Field Nation and I must say that their service engineers are very knowledgeable and helpful. Whenever I had a question or issue, I was able to get a response back quickly. In addition, Field Nation also provides learning materials and videos that are helpful in understanding the application. I would rate their customer support as 8 out of 10. Implementation
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
May 17, 2023
# Field Nations Field Service Management offering is pretty decent. As an IT Infrastructure manager, I appreciate the automated job assignment feature, the ability to track progress and generate reports for my teams tasks. Its been a great time saver and its been pretty easy to manage. However, my only issue is that setting up the platform isnt particularly straightforward. Additionally, I would highly recommend checking to ensure that all hardware and software is properly configured to work with the platform. But if youre willing to do that, then I definitely recommend checking out Field Nations Field Service Management. I would rate it a 7 out of 10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
May 17, 2023
Payment Processing: One of the best features of Field Nation is the payment processing. It supports direct payments in various methods such as ACH, card payments, PayPal, and more. It also provides automatic invoicing, configurable disputes and the ability to track pre- and post-payments. Rating: 8/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
May 16, 2023
Review #2: FieldNations Field Service Management offering My organization has been relying on FieldNations Field Service Management offering for some key functions, and overall, we have been pleased with the product. The cost of ownership is affordable, and the product features have been great. However, when it comes to the product vision, we have not been quite as satisfied. Regarding the cost of ownership, the price for this product is very reasonable when compared to other options. This has been critical for our operations and has enabled us to keep our expenses under control. The product features offered by FieldNations Field Service Management are highly impressive. The work order coordination and resource management tools make it easy to keep us all up to date, and the onboarding tools were particularly well designed. We were also pleased with the customer service team, who were always very responsive and helped us with any issues quickly and efficiently. However, the product vision provided by FieldNations Field Service Management seems to lack focus. The development process has been somewhat slow, and there has been limited communication with customers about updates and improvement. As such, I would rate the cost of ownership of this product an 8 out of 10 and the product vision a 6 out of 10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
May 16, 2023
My experience using Field Nations Field Service Management offering was mixed. On the one hand, the platform provides competitive and customizable features at a reasonable rate. Account management options, open marketplace, and portable portals all make for a great experience. For this, I would rate the value for money at 8 out of 10. On the other hand, the interoperability and integration with third-party software was not as good as I had hoped. The documentation was difficult to follow and the bugs can be slow to fix. As such, I would rate their interoperability and integration at 6 out of 10. Overall, Field Nation provides a solid platform, but it could benefit from improvements in interoperability and integration. For businesses with simple needs and a tight budget, the platform is ideal. However, those with complex needs will likely want to look elsewhere.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
May 14, 2023
Invoicing: Rating: 3.5/5 Using Field Nations service has helped us to efficiently process invoices and make payments both electronically and directly. This has enabled us to save considerable time and money as well as improve transparency even for occasional as well as volume-driven projects. They also allow us to securely store our invoices and payments. Their technology is state of the art and their payment system is integrated with MasterCard and Visa for us to process payments in the most secure and cost effective manner. Their approval workflow feature allows us to effortlessly manage multiple service requests and the approval process becomes simpler and faster. Even though the system helps us to complete the invoice process quickly, the limited reporting options hinder our workflow management goals. The reports are restricted to basic information and lack in-depth analysis. They could potentially include options to cut data in customized formats as per our specific requirements.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
May 14, 2023
Review 2: I recently had the opportunity to try out Field Nation as a Field Service Management and was pleasantly surprised by how easy and straightforward the setup was. Field Nation offers a few core features that make managing a team of field technicians a breeze. Not only do their Reporting and Tracking feature make it effortless to stay on top of job status and completion, but their user interface is also incredibly user-friendly and makes the management of large jobs a breeze. The task management software was a game-changer for our team and enabled my team to ethically keep track of job resources and statuses. With the help of Field Nation, custom jobs are now a breeze as well - from managing personnel to considering the costs of a job, the features they offer make task management simple. I was also very satisfied with the customer service that Field Nation provided. I have worked in the Field Service Management industry for many years and have experienced many customer service reps, but the team at Field Nation was pleasant, helpful, and took the time to explain everything to me. Overall, Field Nation is an incredible software and is highly recommended for anyone in the Field Service Management industry. Five stars!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
May 13, 2023
Review 1: I am the head of one of the largest conglomerate businesses in the world and I would like to start off by saying that I am a huge fan of Field Nations Field Service Management offerings. We are always looking for ways to optimize our operational efficiency and maximize workflow. Field Nation has provided us with a great platform that really simplifies the process for us. The cost of ownership for Field Nation is quite reasonable and the value for money is really great. We would be able to easily manage our field operations using the comprehensive suite of tools and features such as asset tracking, scheduling, invoice management, and more. Whats more, their customer service is also top-notch. Not only do they provide 24/7 support but they have also been incredibly responsive to our queries. In terms of flexibility and automation, Field Nation more than excels providing users with a range of powerful tools and features to ensure seamless integration and communication. For example, their inventory tracking system allows us to keep track of our field assets with ease and the customizable scheduling system is especially useful for our jobs with variable work hours. I would definitely recommend Field Nations Field Service Management offerings as they are cost-effective, packed with features, and backed by great customer service. Rating: 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
May 12, 2023
Mobile Accessibility: Rating: 3/5 Field Nation provides a mobile app to assist us in our field operations. However, there is still some room for improvement as the features are still a bit limited. The mobile apps functionality could be enhanced to enable users to assign and manage field service tasks with ease directly from their phones. Additionally, they could incorporate features like a GPS-based job locator to track service providers and capture how they are handling operations in the field. Presently, the mobile platform has the ability to open and monitor service requests, which provides us with remote access, but only to a certain level. Also, integrating their mobile platform with other third-party solutions would allow us to connect to and control other aspects of field service tasks as well.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
May 12, 2023
Review 1 - Ease of Use Im writing this as the Director of a large multinational company who has used Field Nations Field Service Management offerings over the past year, and I can confidently say that it is an easy-to-use and intuitive solution. Its drag-and-drop features streamline the task and resource management process. Furthermore, the service is backed by complex algorithms that offer the best fit for assignment and structuring. Theres even a recommendation engine that suggests the best suited pricing structure for service needs. The user interface is also quite user friendly which increases the speed of tasks handling, making it easier for us to manage and administer our service technicians. In all, Field Nations Field Service Management offerings gets a 9/10 in terms of ease of use.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
May 11, 2023
My company recently chose Field Nation, as our Field Service Management provider, as part of our ongoing efforts to modernize our technology, optimize our service and reduce costs. We have been very impressed by their offerings, innovation, and use of cutting edge technology. Field Nation provides a comprehensive suite of features that help us manage, monitor and dispatch our field services with ease. The Field Nation platform is extremely user-friendly with a modern interface and straightforward navigation. This allowed us to easily manage our ever-growing number of services and quickly make changes when necessary. It also gives us powerful tools to monitor our performance including real-time data analytics, performance metrics and reports. This allows us to continually evaluate our performance and find ways to improve our service quality and delivery. Field Nations use of the latest technology has been impressive. It provides instant updates of job statuses and a powerful search tool to find the most qualified contractors for our jobs. They also offer machine learning based on our data and analytics which helps to optimize our workflows, reduce wastage and ensure jobs are completed on time. Weve also been very impressed with the value for money Field Nation provides. Their comprehensive suite of features and use of cutting edge technology are highly accessible even for companies of our size. This allows us to stay modern and competitive in the field service industry. Overall Im thoroughly impressed with Field Nations offerings, innovation and use of next generation technology. I highly appreciate their value for money and recommend them to companies looking to provide better field service management solutions. I rate their service 9/10 overall due to their exceptional performance.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
May 10, 2023
Recently, I had the pleasure of trying out the Field Nation Field Service Management. As the director of a multinational company, I must say that I was pretty satisfied with the overall performance of the software. The cost of ownership was a bit steep, but I do feel that it provided us with exceptional value for the money. The deployment process was quite smooth, and our field staff had no trouble getting accustomed to the user interface. It also comes with many advanced features, such as automated invoices, real-time analytics, and customer feedback surveys. These have been particularly useful for gaining insights into our field staff performance. In conclusion, Im quite happy with the Field Nation Field Service Management. Its definitely a reliable, efficient, and cost-effective solution for managing field staff, and I would highly recommend it to others. Rating - 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
May 10, 2023
Review 5: Overall Experience
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
May 10, 2023
I am a Procurement Manager based in South Africa and after much research and comparative analysis, I chose Field Nations Field Service Management offerings for our growing service business. As a multinational organization, flexibility and cost-effectiveness are of utmost importance to us. Therefore, I was thrilled to discover Field Nations enterprise-level platform and innovative technology that allowed us to easily expand our business to serve more customers. The Field Nation platform is a great combination of efficiency and convenience. Its intuitive and user-friendly interface allows us to optimize our scheduling and deployment all from one centralized system. Weve also been impressed with the real-time tracking and automated task assignment, which has enabled us to easily stay on top of our field workers. In terms of cost, Im happy to report that Field Nation is perfect for start-ups or organizations looking for increased scalability. With its low total cost of ownership, its a no-brainer to use Field Nation instead of other expensive alternatives. My overall experience with Field Nation has been positive. The easy integration, holistic view of operations and global presence are invaluable. I rate Field Nation an 8 out of 10 for innovation and use of next-generation technology, and 6 out of 10 for cost of ownership. Review 2
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
May 10, 2023
Overall, Im very happy with everything that Field Nation has to offer. Their customer service and cost of ownership are great deals and their tracking system is very helpful. I highly recommend them for any of your business needs. (4.5/5)
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
May 10, 2023
Field Nation- Review 1 Im an Engineering Manager and I have been using Field Nation for a few months now as a Field Service Management. Whenever I face any complexity related to the management of field services and availability of workers I have always found answers in this software. I must admit that the pricing of this software is on the higher side as compared to its competitors, but it surely offers more features and smoother user experience. Its drag and drop feature for creating Field Job Orders coupled with flexible scheduling options offers enough control to adjust any job quickly and efficiently. The communication interface between field workers and the dispatch is also very friendly and offers sufficient authority to change and adjust the job requests. So far, the product vision of this software has been quite accurate, addressing almost all the major concerns related to field services. It has never disappointed me in terms of feature-set and has always come up with cutting-edge solutions. In my experience, Field Nation is one of the best products available in the market in terms of field service management. It offers a good value for money and I rate it 4/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
May 09, 2023
Review 3: Having tested a number of options for our field service needs, I can confidently say that Field Nations offerings stand out from the crowd. I appreciate the cost-efficiency and value for money that Field Nation provides, especially in comparison with the other solutions on the market. What I find particularly helpful about Field Nation is that their Field Service Management tools are packed with features that enable us to have full control over our field operations. We are able to track our field assets, conveniently schedule jobs, and manage invoices with ease. Moreover, their customer service is excellent, as they have always been responsive to whatever queries we have. I also find that Field Nations Field Service Management solutions are highly customizable and automated, helping us to optimize our workflow. In particular, the inventory tracking system has enabled us to stay on top of our field assets, while their scheduling system is great for managing jobs with variable work hours. All in all, I am definitely pleased with the performance of Field Nations Field Service Management suite and would recommend it unreservedly. Rating: 4.7/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
May 08, 2023
Field Nations Field Service Management Offering Review #1 We have had the pleasure of using Field Nations Field Service Management for our service business for over 5 years. We have found it to be a great way to easily scale up our workforce and manage our costs. The platform has allowed us to quickly find and assign qualified technicians in our areas. It also serves to automate many of the backend processes to ensure field operations run smoothly. For a multinational company with remote service locations, this was a great benefit. From the very start, its been easy to setup and use. The setup wizard was simple to follow, completing a few basic details, and we were up and running quickly. Their customer support staff is knowledgeable and friendly, so any questions we had were answered quickly. The cost of ownership has been very manageable. We have been able to easily adjust rates for our services for different regions, or provide discounts for long-term contracts. We have seen a good return on investment from using Field Nations Field Service Management. Overall, I would highly recommend Field Nations Field Service Management to any business that wants to quickly scale up their service workforce. Its effortless to use, cost effective and reliable. My team and I are very satisfied with the experience so far and I give it a 9/10 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
May 06, 2023
Review 5: We recently started using Field Nation as our Field Service Management and I have been quite impressed with the results. They offer a cloud-based platform that allows us to easily transfer tasks and projects between departments while ensuring that our customer data remains secure. Furthermore, I found their “Whats Nextâ€ project management system to be quite helpful, as it uses artificial intelligence to suggest possible next-step actions. The cost of ownership is quite reasonable as well. For a medium-sized business, we do not have an outrageous IT budget, and so finding a product that fit our budget was important to us. Luckily, Field Nation was able to accommodate our needs. In summary, I give Field Nation a rating of 8 out of 10 for innovation and use of next generation technology, and 9 out of 10 for cost of ownership.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
May 06, 2023
Field Nations Field Service Management offering provides a great experience with some minor drawbacks. In terms of value for money, the platform offers competitive prices, intuitive portals with customizable options, and a job marketplace. I also noticed a fair amount of flexibility when it comes to integrating with third-party software. For this, I would rate their value for money and interoperability and integration at 8 out of 10. That said, I did encounter some minor issues. The documentation was lacking in some areas and I experienced some slow response times. As such, I would rate the overall offering at 7 out of 10. All in all, Field Nations Field Service Management offering is an ideal choice for companies that need an effective and customizable system at an affordable price. It offers good value for money, but users should be aware of some of the minor flaws that come with the platform.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
May 05, 2023
Review 5: As an Engineering Manager, I take customer service very seriously. When I saw Field Nations Field Service Management offering, I knew I had to give it a try. After using this product for some time, I have to stay that I am more than crossed with it. Its product vision and features are helping us manage customer service operations seamlessly. The product also enables us to customise customer experiences with ease, giving us an edge in terms of customer service. Im also very happy with the interoperability of the product. It integrates well with our existing customer service solutions and allows us to troubleshoot customer problems quickly. I give this product an 8/10, as it has been able to provide us with a great customer service tool.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
May 04, 2023
Field Nation Field Service Management Product Features Review The product features that this service offers is absolutely stellar! It has made my teams job easier by helping to optimize services, manage contracts, and increase visibility of service-level agreements. Its integration options with ERP and CRM systems has also enabled us to easily access customer information. The improved metrics and dashboards have given us an added edge in promoting better customer service. All said, we have definitely had better control over our service delivery. 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
May 03, 2023
Overall, Im pleased with Field Nations Field Service Management offering. It has increased our efficiency by providing us with features like real-time tracking and seamless connection to millions of talented technicians. Meanwhile, the customer service team is always on hand to address any concerns I have. That said, I do wish Field Nation could provide us with the ability to customize our reporting, as well as a more extensive inventory management system. The system does have its limitations, however. Despite this, Im glad to be able to benefit from the vast technology offering that Field Nation provides. Rating: 4/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
May 03, 2023
Review 3 Field Nation offers an impressive range of solutions for managing field service professionals and projects. Their platform is intuitive and user-friendly, and they even provide us with access to skilled professionals through their global network. Because of this, my team has been able to complete tasks faster and without any delays or hiccups. The cost of ownership is affordable considering the value we get for the money we are spending. Field Nations dashboard allows us to better track progress and compare results for our multiple projects in real time, which has been an enormous help for us. Moreover, the automated workflow process means that tasks can be assigned quickly and accurately, and problems can be resolved as soon as possible. Overall, Im very satisfied with the quality Field Nation delivers and the value for money that the service provides. 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
May 02, 2023
5. As a R&D head, Ive been very impressed with Field Nation as a Field Service Management. Its technology is user friendly, secure and allows us to track response time and quickly identify problem areas. The cost of ownership is extremely desirable. The pricing structure is competitive and requires a minimal upfront cost. Weve also experienced almost no infrastructure or maintenance costs after we purchased the product and it has significantly boosted our ROI. This product has really been a great asset for our company. It has allowed us to quickly and efficiently resolve project issues and keep customer expectations in check. Field Nation also makes it easy to stay organized, even with the most demanding projects. In summary, I would highly recommend Field Nation to any organization looking to streamline operations and increase efficiency. The product is user friendly, affordable, and greatly improves teams ability to meet customer expectations. Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
May 02, 2023
2. Working with Field Nation has been a pleasure. Their Field Service Management offering is incredibly flexible and easy to use. Setup and training took no time at all and they were very helpful and available if we had any questions. Additionally, the cost of ownership is very reasonable. For a growing business like ours, its important to have a reliable service thats also cost-effective. In terms of innovation, Field Nation is always staying ahead of the curve. For example, their technician tracking solutions are incredibly advanced. Plus, they integrate with different kinds of back-end software to give us a real-time visibility into our mobile workforce. All in all, Field Nation has been a great resource for our business and Id highly recommend it. Rating : 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
May 02, 2023
Field Nations Field Service Management has been an invaluable addition to our IT Infrastructure. It is highly reliable and robust, allowing our service technicians to quickly access and update tickets from any device. The product also has plenty of performance analytics and reporting tools at our disposal which gives us an overview of how our field services are progressing. The areas on which we can improve the product is relatively minor but nevertheless we are hoping to see some updates in the near future. I would rate the product 8/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
May 01, 2023
1. Field Nation is one of the most popular Field Service Management providers in the market today. While I had high hopes for the software in organizing and managing tasks, I found that the cost of ownership was too high and it had relatively little next-generation innovation built into it. The UX of the platform was decent at best, but I did not find it user friendly and intuitive to use. Rating: 5/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
May 01, 2023
As the procurement manager for a large organization, I was looking for an advanced yet cost-effective field service management system. After examining different options, I settled on Field Nations Field Service Management offering for its enterprise-level capabilities. I have been very impressed with the performance of Field Nation. I find the user interface to be very user-friendly and intuitive, which makes it easy to manage our scheduling and deployment from one centralized system. Automated task assignment, real-time tracking and the low total cost of ownership are also major advantages. Overall, Field Nation has been highly beneficial to our organization. Its easy integration, global presence and comprehensive view of operations have been extremely useful. I rate Field Nation a 10 out of 10 for innovation and use of next generation technology, and 8 out of 10 for cost of ownership. Review 5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
May 01, 2023
Field Nation review : Supporting futuristic use cases I find that Field Nation is always ahead of the game when it comes to supporting the latest technology and innovation. They frequently update their software to support new processes and use cases that may not have been possible before. This includes providing integrations for AI, machine learning, and predictive analytics which help us reduce manual effort and save time. Weve been able to use these capabilities to better manage our field service and operations teams. Furthermore, the data collected via these technologies also allows us to see how our business is trending, so we can make better decisions in the future. Rating: 9/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Apr 30, 2023
Field Nation Field Service Management Platform Review #1 Im a small business owner who recently switched to Field Nation and Im absolutely overwhelmed with the way it has improved our operations. The platform is incredibly user friendly and intuitive, making it a breeze for our employees to learn and get on board with. The interoperability weve been able to enjoy has been great. Were able to integrate the platform with all the software and hardware we already use in our business, which has been an immense time saver. The values and integration standards that Field Nation holds to are next to none. The cost of ownership and subscription of the service are also quite affordable. This is a big deal when youre a small business like ourselves as every penny matters. The quality of service and features we are getting with these great pricing is remarkable and its worth every penny, 10/10! Overall, I cannot thank the amazing team at Field Nation enough for the great service and experience they have provided us. They really managed to exceed all my expectations, and the platform itself is head and shoulders above any of the other products we have used previously. I would highly recommend this service for any small business. Rating: 10/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 29, 2023
3. Although Field Nations Field Service Management provides a complete suite of features, I have found that the cost of implementing their software is quite high. Moreover, their technology and services do not easily foster innovative futuristic use cases that are really applicable to the long term goals of my business. Therefore, while this might be useful to some, it is not the best fit for any business looking for an advanced or cutting edge solution. Rating: 6/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 29, 2023
Review 5 – Security When it comes to security, Field Nation offers the highest level of standard in the industry. It features robust encryptions that safeguard our data and files against potential breaches. Furthermore, its sophisticated infrastructure sets up necessary protocols to ensure that we do not face any cyber-attacks. Even better, its two-factor authentication allows us to identify any suspicious logins and further prevents our data from unwanted access. Overall, its another perfect 10/10 rating here.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 27, 2023
Review 1: After Sales Support: Ive been very impressed with the after sales support from Field Nations Field Service Management offering. On multiple occasions, the team has been able to quickly and effectively address any of the issues that weve had. We recently needed help setting up some new monitors and their team was very quick to respond and provide the necessary guidance. In addition, the customer service weve received has been great and everyone weve interacted with have been friendly and helpful. I would rate the after sales support from Field Nations Field Service Management offering a 5 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 27, 2023
Field Nations Field Service Management Offering Review #4 We have been using Field Nations Field Service Management for quite a while for our multinational business. The setup process was simple and straightforward and the customer service team was always there to answer our questions. The cost of ownership has been extremely low and the platform allows us to manage the costs more effectively. We have found the platform to be well-suited for our business. With its help, we have been able to quickly find and assign qualified technicians in different regions. The efficient automated processes reduce the need for additional manpower. Overall, we are happy with the Field Nations Field Service Management. It has been easy to integrate with our existing systems and the cost of ownership is extremely low. I highly recommend it to any business looking to save costs while still delivering a superior service experience. I give it a 9/10 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 27, 2023
Review 3: After Sales Support I recently had the pleasure of trying out Field Nations field service management offering, and I must say that the customer service I have received has been exemplary. The customer service team is incredibly knowledgeable, patient, and always ready to help. Even when I had difficult questions, they were patient and able to give me the right information and guidance. My particular query was answered in a quick and efficient manner, which meant that I managed to resolve my issue with minimal effort on my end. For this, I rate their after sales support a perfect 5 out of 5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Apr 26, 2023
Project Management: Rating: 4/5 We have been using Field Nations project management offering to monitor and track the progress of our projects. Their features give us an intuitive view of the project progress and enables us to manage the entire work order process more efficiently. The integrated engineering calendar helps us to plan out complex operations and schedule tasks seamlessly. We have been able to use their drag and drop feature to schedule immediate and recurring tasks with great simplicity and have seen an instant boost in our efficiency. Field Nations project management solutions have allowed us to see the big picture by having all the details regarding project cost, status, visibility and other critical data in a single place. The workflow automation feature is also helpful in managing all the service requests smoothly. We dont have to manually monitor if any step of the process has been missed and everything is done with utmost accuracy and speed.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Apr 26, 2023
Field Nation Field Service Management Platform Review #5 As a small business owner, I recently switched to Field Nation after hearing good things from other users and Im immensely satisfied with the positive results so far. The platform is super user friendly and our staff had no problem catching up with it. The interoperability has been great too. Weve been able to integrate the platform with our existing software and hardware with utmost ease and its been truly amazing! The values and integration standards that Field Nation adheres to are quite impressive. The cost of ownership is significantly more affordable than other service management platforms out there. Being that were a small business, every penny matters and is necessary. The quality of service and features provided are very impressive given the pricing, 10/10! I highly recommend Field Nation to any small business looking to improve their service management systems. We have been incredibly pleased with the experience and the team at Field Nation are fantastic. Rating: 10/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 25, 2023
4. I have tested Field Nations Field Service Management, and it delivers a good combination of features and flexibility. However, they can be improved in terms of cost of ownership and its ability to support the new use cases that the current era of creativity and technology brings. At this moment, the company is not offering any solutions for its clients that are looking for more sophisticated solutions. Rating: 5/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Apr 25, 2023
Review 4: Product USP: Field Nations Field Service Management offering has some stellar features that make it a great choice for managing our IT infrastructure. In particular, it allows us to make and manage service requests with its easy-to-use dashboard, saving us from having to do a lot of tedious paperwork. In addition, it lets us easily track and monitor our technicians, plus delivers helpful analytics so we can make better informed decisions about our infrastructure. The product also has a simplistic and straightforward design thats intuitive to use. I would rate the product USP from Field Nations Field Service Management offering a 4.7 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Apr 24, 2023
Field Nation Field Service Management Review 5 I am the Senior Manager of a small business and I was looking for a good Field Service Management that could help me keep my technicians up to date on their tasks and progress. After doing plenty of research, I decided on Field Nation. Here are my thoughts: Ease of Use: To be honest, I was a bit apprehensive of the ease of use of this software, as I have never used a Field Service Management like this before. However, I was quickly proven wrong as the installation process was quick and easy and the interface was intuitive and easy to understand. Even my own technicians had no problem understanding and using the app. Rating: 9/10 Customer Service: The customer service of Field Nation has been great. I had to contact them once to ask a question and they responded quickly and were able to answer all of my questions correctly. I have heard good things from others who have had the opportunity to use their customer service. Rating: 9/10 Overall, I would highly recommend Field Nation Field Service Management to anyone looking for a reliable and efficient program. The ease of use and great customer service made this a no-brainer. Rating: 9/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 23, 2023
I recently used Field Nation to provide Field Service Management to one of our customers. To be honest, I was a bit skeptical of using it I wasnt sure if it would be user friendly or not. But after using it for a few weeks, I can confidently say that Field Nation is a great tool for managing field service. The platform is very easy to use and allows you to quickly assign jobs and tasks to your field service engineers. And it handles things like dispatching and routing very efficiently. The dashboard is clean and well-designed, allowing you to easily access all the relevant info and make adjustments on the fly. And what really impressed me was the way Field Nation is able to support futuristic use cases. It has a lot of features and tools that would help a company manage its field service operations even years down the line. The platform is equipped to handle everything from automated control systems to mobility logs and services. Id give Field Nation 4.5 stars. The only thing that would make the platform even better is if it was easier to customize. All-in-all, though, I couldnt be more pleased with it. Its been a great experience and Ill be recommending it to other suppliers.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 23, 2023
1. Field Nation provides phenomenal field service management capabilities at a great price! Weve been working with them for a few months now, and our team has seen immense improvements in our workflow and efficiency. The cost of ownership is an absolute no-brainer, offering competitive pricing and a great selection of features for the cost. The interface is incredibly intuitive and user-friendly, allowing us to quickly and easily deploy jobs out to technicians. The ability to optimize technician utilization, find and assign the best technicians, and track job progress in real-time are all invaluable tools that Field Nation has to offer, and it certainly is beneficial to our company and our customers. Overall, Im satisfied with Field Nations offering—its cost-efficient, user-friendly, and offers a robust selection of field service management capabilities. I would definitely recommend it! Rating: 8/10 Results
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Apr 21, 2023
Ive been a big fan of Field Nation for a long time now, and its interesting to see how theyve continued to mature with the times. One of their main focuses appears to be on their ability to support futuristic use cases. Ive found their approach to be very straightforward. Theyre adeptly able to keep up with the demand by continuously developing innovative solutions and making it available at an unbelievable pace. This also carries over to their customer service. Every time Ive interacted with them on a project, Ive been thrilled by their knowledge of the industry and their readiness to provide support by keeping us one step ahead of the curve. Supporting the latest trends and use cases is the name of the game, and Field Nation is a clear contender in this space. Id give their capacity to stay ahead of the curve a 9/10 in terms of futuristic use cases.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 21, 2023
3. Field Nation has been a great partner. Their Field Service Management offering has made it easy for us to manage our mobile workforce and adapt quickly to changing customer needs. Setting up their system is easy and the cost of ownership is reasonable. Overall, its a great value for our business. In terms of innovation, Field Nation has been pushing the envelope with their solutions. From their robust technician tracking to the advanced analytics they offer, theyre leading the industry in terms of technology and innovation. All in all, Id highly recommend Field Nation to anyone looking for a reliable and cost-effective solution. Rating : 4.8/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Apr 20, 2023
The product vision of Field Nation isnt all that impressive. They dont have much of a roadmap, and it hasnt been updated in a while. There arent many exciting features in the pipeline and a lot of the existing features are quite basic. I dont really feel like I have a good handle on which direction the product is going. It all feels a bit stagnant and Im not convinced that Field Nation understands the needs of their customers. Id rate their product vision a meager 1 star.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Apr 20, 2023
Having recently used Field Nations Field Service Management offering, I have mostly positive things to report. In terms of interoperability and integration, the platform offers a wide range of third-party software integration options and its flexibility make it easy to customize. Their online documentation and tutorials are also very user-friendly and helpful. Therefore, I would rate their interoperability and integration at an 8 out of 10. On the value for money side, Field Nation advertises some of the best rates in the industry and their portals, account management system, and job marketplace are convenient and easy to use. However, I did run into some minor bugs and slow response times which detracted from the overall experience. For this, I would rate their value for money at 7 out of 10. For companies in need of a reliable, yet customizable field service management system, Field Nation looks to be a solid choice. While there are some minor issues that need to be addressed, the platform provides good value for money, decent third-party integrations, and easy-to-use portals.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Apr 19, 2023
(Rating: 1/5) I would advise against using Field Nation for customer success women leaders. This system really didnt meet my expectations in terms of customer service. The customer service staff was woefully unresponsive, necessitating multiple pleas for assistance before I got a response - even then it was a few days later. Operating in the field of customer success, I need rapid turnaround times and solutions to technical issues, neither of which Field Nation provides. As such, I cannot recommend Field Nation.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Apr 17, 2023
Field Nations Field Service Management offering Review 1 - Deployment Support I rate Field Nations Deployment Support an 8 out of 10. I recently used their field service management offering to deploy a banking data system upgrade across multiple branches. I found the support team to be quite helpful, though more experienced than the support I would have expected. They were able to quickly diagnose the problem and suggest a solution, though it required constantly monitoring to ensure a successful deployment. In our experience, most of the questions were answered within an hour or two. However, additional complexity related to the deployment led to longer wait times before the technician came to our assistance. I was also surprised to find out that their support team was located outside of the country, making communication sometimes difficult. Despite some delays, the support team helped us complete the deployment successfully. As the manager of our information technology department, Im grateful for their assistance and would recommend their services with some reservations.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Apr 17, 2023
Interoperability & Integration FIELD NATIONs cloud-based integration has been smooth and seamless. We have been able to integrate our existing systems with no issues, and the interoperability is first-rate. The system setup is intuitive and simple, but yet highly flexible to meet our needs. Weve been impressed with how quickly and seamlessly the platform has integrated into our workflow. I would rate this category 4.5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Apr 17, 2023
Review 2 I have to admit I was a bit apprehensive about using Field Nation for a recent project, however, Im glad I took the plunge. With their high-level services, I was able to get the job done quickly and with great success. The onboarding and setup process was really straightforward, which helped us hit the ground running with no additional delays. Also, the rates they offered were very competitive, making them an even better value for money. The support team was responsive and helpful in using the system, and we had great success in finding and assigning the right personnel for the job. Id rate them 8/10 for value for money and 10/10 for ease of use.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Apr 15, 2023
Review 2 Field Nation is an invaluable asset for our engineering team. After switching over to their field service management software, we have become much more organized and efficient in our operations. We are able to track deadlines and projects better, plan ahead and ensure that our engineers are informed of the tasks that need to be completed. The software itself is user friendly and so easy to use. We are able to register and manage all of our tasks quickly and efficiently, which leads to greater efficiency. What really sets Field Nation apart from their competitors, however, is their customer service. Whenever an issue or query arises, the team is quick to respond and are very knowledgeable. They are willing to help us troubleshoot any issues that we have, and they always make sure to find a solution that best meets our needs. For their great software and excellent customer service, they offer great value for money and are definitely worth any engineering teams investment. Rating: 4.8/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 14, 2023
Field Nation is an all-in-one Field Service Management aiming to provide better visibility, agility and efficiency to the entire field service workflow from dispatch to billing. As an industry veteran, Ive had the chance to try out Field Nation for months. There are some aspects that deserve a praise and others that still need a little bit of improvement. Customer Service: The customer service provided by Field Nation is exemplary. Though the process of onboarding is mostly self-service, a full support team is available via email or phone to answer any questions. They dont just provide you with answers, since their response time is impeccable. Moreover, if you happen to need to talk through an issue, they will take their time to fully explain the matter and ensure the resolution. Rating: 8/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 14, 2023
Review #4 on the Deployment Support for Field Nation Rating: 4.5/5 Deployment support from Field Nation has been second to none. They were quick to respond and provide assistance with setting up the platform, and their team was always available and ready to answer any questions I had. The onboarding process was also impressive, as they provided a comprehensive walk-through of the system and how it worked. They also made sure to explain any features and processes we needed to be aware of, and answered any queries we had about the systems capabilities. It was great to have the support there throughout the deployment process. Field Nation was on hand the entire time to provide me with the advice, support and guidance I needed to get the platform up and running. Rating: 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Apr 13, 2023
Review 2: Product USP: Field Nations Field Service Management offering has some really great features that make it an excellent choice for streamlining our IT Infrastructure. For example, it allows us to create and manage service requests with an easy to use dashboard, which eliminates a lot of the manual processes we used to go through. It also gives us visibility into our technicians on-site, and provides us with analytics so we can make informed decisions about our infrastructure. The product also has a user-friendly design that makes it simple to use. I would rate the product USP from Field Nations Field Service Management offering a 4.5 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Apr 13, 2023
Recently I decided to give Field Nation a shot, and Im glad I did. Its a great tool for managing field service operations, which has made my job much easier. The platform is intuitive and easy to use. You can quickly assign jobs and tasks to your field service engineers, and the dispatch and routing tools are really efficient. Plus, the customer service team is helpful and always available to assist. But what really impresses me is the way Field Nation supports futuristic use cases. You can be sure that your field service operations will be managed effectively, regardless of context. It has a lot of features and tools that would help a company manage its field service operations years down the line. Overall, Id highly recommend Field Nation. Id give it 4.7 stars the only thing that would make it better is an easier way to customize the platform. But, all-in-all, I couldnt be happier.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 12, 2023
Field Nation review : Interoperability and integration I have used Field Nation for over 4 years and I can vouch for their great interoperability and integration. It is seamless to set up, and the service partners understand quickly how to use the software. Field Nation allows you to easily connect with other software to manage your contracts, keep track of labor costs, and provide service requests and invoices. The best part is that the software is cloud-based, so it can be accessed anywhere with an internet connection. Furthermore, the software is highly customizable and flexible, allowing us to customize the way we want to receive information and manage the entire process. I think this is one of the reasons why Field Nation is so popular in the business world. Rating: 8.5/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 12, 2023
Review 3: Field Nations Field Service Management is quite impressive. As someone in charge of overseeing our companys research and development, I see potential in their cloud-based software. The system enables us to move projects and tasks between departments seamlessly, and their “Whats Nextâ€ project management platform uses artificial intelligence to recommend possible further steps. Additionally, I found the cost of ownership to be quite reasonable, especially for the level of innovation it provides. All things considered, I give Field Nation a rating of 8 out of 10 for innovation and next generation technology, and a 9 out of 10 for cost of ownership. Its a great product that should save us time and money over the long run.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 12, 2023
Efficient Processing: Im pleased to say that Field Nation cuts out the redundant aspects of our process like never before. With their efficient processing system, were able to achieve our goals in a faster and more streamlined manner, offering improved customer service and fostering our relationship with our providers. My company is now able to reach our goals with a shorter timespan, meaning that both customers and providers benefit from improved service levels. Thus far, Id rate Field Nation 4.5 stars in terms of their efficient processing.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Apr 11, 2023
Review 5 (Product Vision): We recently switched to Field Nations field service management system, and Im very impressed with the product vision. They understand the unique challenges of engineering managers, and are committed to helping us automate and streamline our processes. The platform is designed to be user-friendly, allowing us to respond to service requests and track vendor performance quickly and efficiently. The dashboard is intuitive, providing us with real-time visibility into our systems performance. I also appreciate the robust customer resources Field Nation provides. They have a comprehensive online library to help us get the most out of their system, and their customer service team is always willing to answer our questions. Lastly, they are continually innovating and providing new features in response to customer feedback. Field Nation has been a great addition to our team. Their product vision is a clear, and customer support is reliable.Rating 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 11, 2023
##Review 1 Im an AVP of an enterprise that recently implemented Field Nations Field Service Management offering for use in our remote service operations. Field Nation truly delivered an excellent solution that provides a comprehensive solution for all our service delivery needs. It was easy to deploy and comes with excellent customer support which is available 7 days a week. We could start using the platform almost instantly and it helped us automate all our tasks related to field service management. As we have over 1,000 technicians dispatched every day, this platform helps us manage the entire process while eliminating manual errors. With real-time data updating and detailed insights into our service operations, this solution has made all the difference. The user-friendly interface and intuitive workflow helps our team manage service operations quickly and efficiently. In a nutshell, our experience with the Field Service Management offering has been outstanding. I highly recommend Field Nation for anyone looking for a robust, reliable, and cost-effective remote service solution. Rating 4/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 11, 2023
Customization and Adaptability: Rating: 4.5/5 Field Nations platform has a considerable degree of customization, allowing us to adapt it to our specific requirements and preferences. Any feature can be changed and tweaked through simple drag and drop methodology. Moreover, they give us the option to review and compare service requests before approving them and we can always modify the timeline to fit any immediate needs. The team at Field Nation understands that our business requirements evolve over time and they ensure that their technology is always up to date to sync with the latest market trends. This has been extremely beneficial for us as we dont have to spend time researching and mapping new solutions as Field Nations platform adjusts itself to our changing requirements. We are deeply satisfied with Field Nation and their methods of customization and adaptation.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Apr 10, 2023
Community: Rating: 4/5 Field Nation has helped us to bring efficiency to our field service operations, improved coordination and maximum customer satisfaction. Their community is actively and rapidly growing allowing us to have easy access to capable and reliable field service providers. Additionally, we are able to efficiently evaluate and track the performance of the providers. We have even had recurring tasks for delivery which have been achieved with effectiveness and reliability. Field Nations feature to invite potential candidates with the push of a button makes it easier to access viable service providers from the community. We put it to the test and were surprised by the result: candidates matched our criteria and sent out quotations within minutes. The results of this feature remains just as effective and efficient even on the busiest of days. However, Field Nation could do better when it comes to future-proofing their product vision. Their mobile app could benefit from more features and functionality to enable easier field assignment process and provide enhanced visibility of service provider performance. It would be helpful to incorporate features like machine-learning algorithms to help identify talented service providers, which would give us an even wider variety of candidates to choose from.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Apr 09, 2023
Field Nation Field Service Management offering Review - Head Of Information Technology Product Quality: I have been using Field Nation for a few years now, and I can confidently give it a 5/5 rating for product quality. The web-based platform is incredibly intuitive for both technicians and customers alike. It allows us to enjoy rapid onboarding of service technicians, and with the robust profile system, we can easily gauge their skill level and rating to ensure we get the best available personnel for our needs. Furthermore, there are powerful automation tools available that allow us to set up a range of automated workflows so customer requests can be handled quickly and with precision. At the same time, the reporting and analytics features let us gain invaluable insights into customer behaviour and satisfaction, so we can further tailor our services to them.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Apr 09, 2023
Review 4 As a business head, finding the right Field Service Management is essential, and Im happy to say that Field Nation delivers. We needed a platform that could easily integrate our multiple business units - and thats exactly what we got with this product. It offers a powerful virtual workforce management dashboard and has allowed us to decide quickly and easily who is responsible for job requests. The product vision across Field Nation was also a huge benefit. Our customers appreciate that we can provide up-to-date information on our operations across the world, and this has helped to improve our global reach. We have also been impressed with the customizable product features, which have enabled us to custom fit the platform to meet our own specific needs. In summary, Im more than impressed with the offerings of Field Nation. The platform has managed to exceed our expectations, and is a must-have for any business looking to improve its field service operations. Rating: 4.8/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 08, 2023
Product Quality review: Field Nations Field Service Management solution offers robust product quality. The Vendor tools feature allowed us to communicate easily with and manage our vendors, increasing efficiency and reducing time spent on tedious manual tasks. The intuitive and customized dashboard features provided valuable insights into our productivity and customer satisfaction. We appreciate the helpful support of the Field Nation team, who have demonstrated a commitment to providing us with the best experience possible. Rating: 5/5 stars
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 08, 2023
: 1. Ive been using Field Nations Field Service Management for over eight months now and I can honestly say that Im quite impressed. The app is incredibly user friendly and offers an array of features. I can easily assign and manage technicians, review their work performance, generate and review reports and more. I can also easily approve invoices, so theres no extra paperwork. Ive found the customer service to be superb. Whenever I experience an issue, I get a prompt response from the support team and my matters are quickly resolved. Ive found the tool to be incredibly reliable and trust it to get the job done. Ive found that customers love the fact that Field Nation ensures projects are finished on time, and with quality results, which ultimately reflects well on my company. All in all, I would rate Field Nations Field Service Management 9/10 as I have had nothing but positive experiences.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 08, 2023
Review 2: Ive been evaluating Field Nations Field Service Management for the past few months, and so far Im quite pleased with the results. Their innovative cloud-based platform has enabled us quickly and seamlessly move projects and tasks between departments, saving us time and money. I especially like their “Whats Nextâ€ project management system, which uses artificial intelligence to suggest possible next-step actions. This makes it simple to keep our project on track without losing control of our customer data. In addition to being innovative, the cost of ownership with Field Nation is quite reasonable. We dont have an endless IT budget, and so finding a solution that fit within our budget was important to us. Luckily, Field Nation was able to provide us with the features we need while still remaining cost-effective. For these reasons, I give Field Nation a 10 out of 10 for overall innovation, use of next generation technology, and cost of ownership.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Apr 08, 2023
Review #5 Combined Product Innovation and Deployment Support Rating: 4.8/5 Ive been using Field Nation for some time now, and it definitely stands out against other field service management software companies. From product innovation to deployment support, theyre at the forefront of the industry. First off, the platform offers a number of innovative features that make project management easier and more efficient. For instance, the job-estimating tool gives me a breakdown of costs and turnaround times, and the comprehensive reporting feature lets me track key performance indicators. All of this has enabled me to streamline operations and keep projects on track. On the deployment side of things, Field Nation has been outstanding. Their support team was quick to respond and provided valuable guidance throughout the process. The onboarding process was also extremely thorough and resourceful, and their support staff was always on hand to provide assistance when I needed it. Overall, Im very pleased with what Field Nation has to offer and will confidently be recommending them to other project managers. Rating: 4.8/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 07, 2023
I recently had the pleasure of using the Field Nation Field Service Management as the director of a multinational company. Overall, I must say that I was pleasantly surprised. The cost of ownership was quite reasonable, and I found the value for money to be quite good. The deployment process was very straightforward, and our field staff had no trouble getting used to the user interface. It has a lot of advanced features that you would not normally find in service management systems, such as automated invoices, real-time analytics, and customer feedback surveys. I was especially impressed with the customer feedback surveys, as they have allowed us to gain valuable insights into what our field staff is doing and how they are performing. All in all, Im quite satisfied with the Field Nation Field Service Management. I definitely recommend it to any businesses looking for a reliable, efficient, and cost-effective solution for managing their field staff. Rating - 8/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Apr 07, 2023
As a Sales Development Representative for the Enterprise at Field Nation, I can easily say that their offering for Field Service Management is comprehensive and comprehensive. Field Nation offers a unified platform that allows our technicians to provide service faster, cheaper, and with higher customer satisfaction. The product quality of their offerings is exceptional. Field Nation has made their products easier to set up, so our technicians have an easier time understanding and using the product. The wide variety of integrations they offer makes customizing the product to our companys service needs and preferences straightforward. Additionally, their software is incredibly reliable, which reduces downtime and increases technician efficiency. Overall, the product quality is reliable and easy to use. I would definitely give it a 5/5 rating. When it comes to after sales support, Field Nation does not disappoint. They have a dedicated support team of professionals who are always ready to help if we ever have any issues or questions. Additionally, Field Nation also offers personalized training services so our technicians can understand the product better and have a seamless embarking and implementation experience. They have also recently started using Artificial Intelligence to reduce resolution time, making their after sales support extremely efficient. In my opinion, Field Nations after sales support is excellent and goes above and beyond what other providers offer. I would rate this service 5/5 as well. In conclusion, Field Nations Field Service Management offering is one of the best I have experienced. Their product quality is reliable and easy to set up, and the after sales support they offer is top-notch. If you are looking for an efficient and cost-effective service, I highly recommend giving them a try.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 06, 2023
Field Nation Field Service Management Data Aggregation and Sync Review The data aggregation and synchronization of the Field Nations Field Service Management really stands out for us! Weve had no trouble syncing our customer and services data with the tool. The uptime has been great and our team can get constant access to customer and service records across the globe. This has in turn enabled us to make faster decisions on the customer side. 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 06, 2023
Field Nations field service management offering is designed to be user friendly and I have found it to be so. Field Nations interface is very intuitive and I have found that navigating the application is relatively straightforward. The application is also loaded with powerful analytics and reporting tools that provide real-time visibility into service operations. I would rate their ease of use as 9 out of 10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Apr 06, 2023
Overall, Im quite content with what Field Nation has to offer. Its a great software solution for my field service needs and Ive seen marked improvements since using it. Furthermore, the prices are very reasonable and the customer service responds promptly. The only downside is that I occasionally have to ask for help with some of the more complex features, so Im not sure if the whole experience is as intuitive as it could be. Despite this, Im still giving Field Nation four out of five stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 05, 2023
Review 1 Field Nation is a leader in the field service management space and I have had the opportunity to use their service on multiple occasions. Their platform is user friendly and intuitive and allows us to create and manage projects efficiently. Additionally, they provide us with access to skilled professionals through their global network, enabling us to access talent wherever necessary. The cost of ownership is reasonable when you consider the value you get for the money you are spending. We were able to save quite a bit of time and effort by having the ability to create and manage projects from one central place. The dashboard also makes it easier for us to measure results and compare performance of our projects. I also like that we can access the necessary reports anytime, anywhere and be always sure of the factors that are affecting our projects. Overall, Im satisfied with Field Nation, and I would highly recommend them for all field service management needs. The cost of ownership is definitely worth it when you consider the time and money that can be saved. 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 04, 2023
3 When it comes to Field Nations Field Service Management platform, I am truly impressed. From its customizability options to its reasonable pricing plans, Field Nation has proven to be a great asset to my analytics-driven service business. As a business owner, I highly rely on the metrics and analytics of our services and Field Nations suite of solutions offers just that. Not only can I track my technicians productivity, but we can also assign jobs and communicate with each other through the platform. This has resulted in dramatically reducing the time and effort needed to communicate with my team and entry a lot of data-driven insights into our services. Furthermore, the pricing options are incredibly reasonable. With the level of service I get from the platform, the cost of use is really a bargain. I was able to save a lot of money on administrative tasks, filing, scheduling management and so much more - all without sacrificing the quality of my services. Overall, Field Nation definitely delivers great value for money. Its Field Service Management system is user-friendly and effective, making it the perfect choice for small to medium-sized businesses. Rating - 10/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 04, 2023
Field Nations Field Service Management Offering Review #2 As the director of a multinational company, we looked to Field Nation to provide solutions that would help manage costs while still delivering an excellent service. We have been using Field Nations Field Service Management for several years now and have found it to be a great fit for our business. The setup was simple and straightforward. The customer support staff was on hand to answer our questions or address any issues we had. Knowing that this service is monitored and managed by a reliable team was a comfort to us. The cost of ownership is extremely affordable. The automated processes have enabled us to manage the costs a lot easier. We have been able to simply adjust the rate of our services for different regions or provide discounts for long-term contracts. Overall, we have been really happy with the Field Nation platform. It has been easy for our team to setup and use, and the cost of ownership is extremely low. The savings weve made since using Field Nations Field Service Management have been noticeable and I highly recommend this platform to any business that wants to streamline their service costs. I give the platform a 9/10 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 04, 2023
Review 5: After Sales Support I am pleasantly surprised at how good Field Nations customer service seems to be. I recently had to contact the customer service team with an inquiry, and they were very helpful, polite and answered all my queries with ease. It took a very short time to get resolved, and their follow-up on the issue was prompt and satisfying. I really appreciate the effort they put in to resolve my issue, and that is why I am giving their after sales support a 5 out of 5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 04, 2023
5. Field Nation delivers exceptional field service management capabilities that have helped our business run like a well-oiled machine. The cost of ownership is superb—it offers competitive pricing and a great selection of features that provide immense value. We can quickly and easily deploy jobs out to technicians, helping us optimize utilization and find the best technicians. Its real-time tracking capabilities and intuitive interface are also quite impressive. That said, there could be some speed-bumps and hiccups along the way when trying to get the hang of the software. I would have preferred a bit more detail in their tutorial and guide materials. However, all in all Field Nation technology is great for any business model. Rating: 8/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 03, 2023
Review 4 Field Nation has been an efficient, reliable Field Service Management system for our business. It has allowed us to better manage our Field Service tasks, making it possible for us to delegate assignments and track efficiency. The customer service has been satisfactory and the price point provides great value for money. The software itself is intuitive and user friendly, and weve had no issue with setting up the system and making changes as needed. We are able to track the progress of our service personnel and make sure that jobs are completed in a timely, efficient manner. If youre a Supplier Partner looking for a reliable Field Service Management system, I would definitely recommend this one. Rating: 4/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 02, 2023
Review 5: I have been utilizing Field Nations Field Service Management offerings as part of my professional career in the industry for four years. During this time, their customer service has been nothing short of exceptional. Whenever I have encountered an issue or needed support, their representatives have always been there to assist me. Additionally, I found the territory management feature to be very effective. I was able to conveniently adjust the customer boundaries and workloads according to my needs. The customer operator collaboration is also great, as I have been able to communicate with ease across multiple channels. Finally, the real time status updates have made scheduling much easier and convenient. I am very pleased with the level of service and would rate their customer service 8/10 and their ease of use 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 02, 2023
Im the Engineering Manager of a very large company, and let me tell you, Ive used a lot of field service managements solutions over the years. Up until recently, I had approached each of these solutions with at least some degree of skepticism because weve had some real doozies. That was until we discovered Field Nation. From the moment I heard about their offerings, I knew things were going to be different. The interoperability and integration that Field Nations platform allowed for was just absolutely cutting-edge, and for the first time, I felt I was able to finally get the results I needed. The integration and interoperability have been flawless, quickly becoming the industry standard. Field Nation has melded support for mobile devices, sensor technologies, and machine learning AI all with ease. This has given us the capability to quickly prototype solutions that I could build, scale, and deploy at massive scale all with the same degree of flexibility, scalability, and agility I was looking for. Overall, Id rate the interoperability and integration capabilities this platform provides a 9/10, leaving very little to be desired.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 01, 2023
##Review 2 I am pleased to say that I have had a great experience working with Field Nation and their Field Service Management offering. The onboarding process was painless and easy to complete, and the customer service team was always there to answer any questions. We have been using this solution in our enterprise for a few months now and it really has made a huge difference in the way we manage our field service operations. Automating the entire process with Field Nations offering has made it easier to monitor our technicians and manage our services for customers. The platform also provides detailed analytics about our service operations which help us identify any issues and take corrective actions. In addition to the superior features, we were impressed by the cost-effectiveness of the solution. All in all, we couldnt be more satisfied with Field Nations Field Service Management offering and would highly recommend it to other enterprises. Rating 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Apr 01, 2023
Review #2 I have been using Field Nations field service management platform for several months now, and I can say that it does not live up to the expectations. The platform is extremely counterintuitive and time-consuming, which makes it difficult for us to use the system efficiently. Additionally, its customer service team is not very helpful and often unresponsive. Furthermore, its online tutorials are not helpful; the information contained within them is too condensed and fails to provide a thorough understanding of the platform. Overall, I would rate this platform a 2 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 31, 2023
Review 4- I recently had the opportunity to check out Field Nations field service management platform, and I have to say, it was quite impressive. I was pleasantly surprised at the ease of use offered by the platform. I was easily able to setup jobs, select a service provider, and even manage the contracts. I also particularly liked that I was able to track location, schedule dates and times, and even add invoices without ever having to leave the platform, which showed great responsiveness on the user interface. Further, the versatility of the platform was definitely something I really liked. I was able to customize my workflows, and even add custom features to make sure that I had exactly the solution that I needed. That was really great, and I was more than pleased with the flexible options I was offered. Overall, I give Field Nation a solid 9 out of 10 for both ease of use and futuristic use cases. It really is an amazing option if youre looking for FSM software, and I wouldnt hesitate to recommend it to other organizations in need of field service management.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Mar 31, 2023
Field Nation review : User interface The user interface of the software is great and easy to use. Ive noticed that the developers are constantly listening to user feedback, so the UI continues to improve all the time. The dashboard is very intuitive and provides a simple way to manage contracts, view pending and completed service requests, and get notifications about field workers. We also have access to real-time tracking of our workforce, so we can manage staff more efficiently. Additionally, customizing the UI is simple and straightforward, and I dont have to be a tech expert to do it. Rating: 8/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Mar 31, 2023
When I partnered with Field Nation, I felt assured in their great customer service and cost of ownership. What really stands out for me is how much time and effort I can now save in the areas of staffing, scheduling, compliance and tracking. I highly recommend Field Nation for all your business needs. (5/5)
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 31, 2023
I recently started using Field Nations Field Service Management and I must say that I am quite impressed with the platform. The entire system is designed to be user friendly and integrates perfectly with existing ERP and accounting systems. With Field Nation, we are able to track and monitor service performance and send out notifications and communications to customers with ease. Furthermore, the customer service is outstanding and the team response time is always very quick. This helps us keep our service process running as smoothly and cost effectively as possible. When it comes to the product vision, however, Im having a bit of trouble seeing where Field Nation is going. Dont get me wrong, the platform does what it does very well, but its lacking some of the more advanced features, such as predictive analytics and robust reporting. Additionally, its not keeping up with other platforms in the market, which could put us at a disadvantage. All in all, I would rate Field Nations Field Service Management an 8 out of 10. The user interface and customer service are great, but Im hoping that the product vision will become more focused as the platform evolves and takes advantage of newer technologies.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 30, 2023
Review 5: In my years of experience in the Field Service Management industry, I have seen many different software packages come and go. When I heard about Field Nation however, I was immediately intrigued. The features they offer have made the experience of managing a team of field technicians flawless and stress-free. Their Tracking and Reporting features provide an easy-to-use interface that helps make sense of the hundreds of tasks that need to be managed daily. On top of that, the customer service was fantastic. The team at Field Nation addressed all of my questions and concerns with ease. The ability to tailor the software to my particular needs was a huge plus that our team was able to take full advantage of. Overall, I am incredibly happy that I decided to try Field Nation and would highly recommend it to anyone in the Field Service Management industry. Five stars!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 30, 2023
Review 4: After Sales Support The after sales support provided by Field Nation is really great. Our team has had many queries over the three years of our Enterprises usage of the solution, and each of those issues have been addressed promptly and professionally. The support team has been very helpful in guiding us through documents and knowledge base articles. They have never failed in responding to us quickly, and the level of service provided is something I personally admire and appreciate. I would rate their after sales support as an exemplary 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 30, 2023
Review 2 Having recently switched from a different Field Service Management to Field Nation, I can say that I am extremely happy with the change. The onboarding process was smooth and the transition was seamless. The software itself is intuitive and easy to use, making the management of tasks simple. I especially appreciate the customer service that comes with the product; they are always willing to answer any questions that I have, and they have been incredibly helpful in the transition to the new system. Additionally, I find Field Nation to be a great value for what it offers. It provides a comprehensive toolset that helps to streamline the management of my Field Service tasks. Highly recommend it for any Supplier Partners in need of a reliable Field Service Management system. Rating: 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Mar 30, 2023
. 1) I would like to firstly express my gratitude in the form of this review for Field Nations field service management offerings. We have been using their services for more than a year now, and we can confidently vouch for the fact that they have made our day-to-day operations smoother and more efficient than ever before. The tech platform has allowed us to access field service management at a global level and we are able to effectively manage, mobilise and track our resources in our global expansion ventures without any hiccups. In terms of value for money, Field Nation recognize that every business is unique and hence offer a highly customisable pricing framework depending on your needs and requirements. That, along with their Track and Trace function, allowed us to rapidly deploy the service and manage our resources easily everywhere. In terms of the ease of use, Field Nation offers an intuitive and user-friendly interface, which means anyone can pick up and use the platform without any hassle. Its integration with major CRM and finance software such as Salesforce, Quickbooks and Xero makes it even easier to gain insight in to our field services. Overall, I would give Field Nations field service management offerings 4.5/5 as they have literally simplified our day-to-day operations and allowed us to expand our businesses globally.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Mar 30, 2023
Review 4: Customer Service
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Mar 28, 2023
Review #2 on Deployment Support for Field Nation Rating: 5/5 Field Nation makes it incredibly easy to deploy its field service management software. Their support team is excellent and always available to help me with any questions I have throughout the setup process. As a project manager, its important that the workflow is easy to manage and deploy, so Im always appreciative of the support that Field Nation provides. The deployment team was especially helpful when I was setting up multiple user accounts for my team. Not only did they help me set up the accounts in minutes, but they also made sure each person had appropriate access, so I could manage everything from one centralized location. I was able to oversee all of the components of the process with ease. Deployment and implementation were also a breeze. Field Nation provides a comprehensive onboarding process that allows for a simple and quick transition into the system. They made sure to explain the features in detail, what processes needed to be completed in order to get the system up and running and also provided advice where my team had any questions. Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Mar 28, 2023
Review #4 I have been using Field Nations field service management platform for a few months now, and overall I am disappointed. The platform does not have a user-friendly interface, and its tutorials are inadequate for guiding us through its features. Additionally, the system is too slow to update customer information, and the customer service department is not particularly helpful. Therefore, I cannot provide a positive review of the platform. I would rate this platform a 2 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Mar 27, 2023
Field Nation – Advanced Remote Solutions Review Rating: 8/10 As a Sales Development Representative for a large enterprise, I have been recommending Field Nations Field Service Management offering as a solution for remote services. Not only does their platform have the capabilities to manage most any job, but its advanced remote solutions have made it even more attractive to large-scale clients. The customer service team is always very helpful in responding to inquiries, and they have a solid understanding of the product. I recently contacted the team about a complicated issue I was having configuring a remote feature, and they provided an efficient and insightful response. The product features are quite impressive and include a range of capabilities, such as integrations with third-party systems, advanced scheduling tools, and performance tracking. I also like the fact that the software is customizable and can be tailored to meet the exact needs of each individual client. Overall, I highly recommend Field Nation for companies that need advanced remote solutions. The customer service is excellent and the product features are comprehensive and customizable. Field Nation makes managing and tracking remote services a breeze. Rating: 8/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Mar 27, 2023
Review 4 We have been using Field Nations field service management software for the past few months and it has proven to be an invaluable addition to our engineering team. We are able to effectively manage tasks and projects with ease, reducing paperwork and increasing efficiency. The software itself is user friendly and straightforward, which is so helpful for our team. The customer service from Field Nation has been outstanding. They are always available to help us with any issues that come up, and they are always eager to find a solution that best meets our needs. We appreciate the quick response times and the fact that they take the time to really understand the problem and figure out the best way to solve it. All in all, their service is great value for money and I definitely recommend them to any engineering team looking to improve their operations. Rating: 4.9/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Mar 26, 2023
Review 3: As a veteran in the Field Service Management industry, I have seen many software packages come and go. However, I was amazed with the features that Field Nation offers and the ease of use that it provides. Im happy to report that I havent had any issues with the software, and the transition to Field Nation was a smooth one. From the basic tracking and reporting to the detailed videos provided for custom jobs, the capabilities offered by Field Nation are second to none. The intuitive dashboard layout ensures that my team can process and keep track of multiple jobs simultaneously, and it has also helped us identify trends quickly. The customer service provided by Field Nation has been remarkable not only were they prompt in responding to our inquiries, but they also tailored it to meet our needs, allowing us to get the most out of the software. Field Nation is truly a great asset to have when managing a team of field technicians and I would highly recommend it to anyone in the field service management industry. Five stars!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 25, 2023
Review 4 Im a senior manager, and Ive been using Field Nations Field Service Management offerings for several years now. Im really pleased with their service and quality of features, and Ive been taking full advantage of the cost-efficiencies that Field Nation offer. The customer service that Field Nation provide is second-to-none. Whenever Ive needed help or support, the teams have always been professional, patient, and extremely helpful. This makes it easy to get up and running with the platform, and ensure that Im making the most of all its features. In terms of value for money, Field Nation have been amazing. Their feature sets are well priced and I get regular emails about new features and upgrades. I also have access to analytics which I can use to keep track of our usage and cost-benefit analysis. Id rate Field Nation 5 stars and highly recommend their Field Service Management offerings to anyone looking for an efficient and cost-effective way to manage their field technicians and assignments.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 25, 2023
Ease of Use: Field Nation user interface is clear and intuitive with the main features arranged in an organized way in the home page. Once you are past the registration and onboarding, you can swiftly find your way through the available features. That being said, it can be a bit confusing at first and the Help Center should be improved. Rating: 6/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Mar 24, 2023
Review 2- I recently had the pleasure of trying out Field Nations field service management platform and I must admit, I was fairly impressed. The easy to use interface at first glance was well done and I found that it had a great range of features. I was able to utilize the platform to setup jobs, select a service provider and manage the contract, which was a huge plus. Plus, I was able to use the platform to track location, schedule date and times, add invoices and pay the service provider, all without ever having to leave the platform. Additionally, I absolutely loved the flexibility that Field Nation offers. Not many FSM software are as configurable, which makes finding the right solution difficult. However, Field Nation allowed me to customize my workflows and even add custom features, making the platform incredibly versatile and accommodating. Overall, Id rate Field Nation 9/10 for ease of use and support for futuristic use cases. It is definitely one of the best FSM software I have come across, and I have to say, Id recommend it to anyone in need of field service management.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 24, 2023
1. Product Quality Rating: 3/10 I have been using the Field Nation Field Service Management solution for a few months now and while some aspects of the product have been useful, overall I wouldnt rate the quality of the product as exceptional. On the positive side, the user interface is quite intuitive, making it simple to get the hang of the software and its features. However, some key features have appeared to be missing, or to have been poorly implemented. I have noticed a few glitches and bugs while using it, which can be quite frustrating. Additionally, there have been some network and compatibility issues, potentially associated with its cloud-based setup. In summary, the product quality is only average and not up to my expectations.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 24, 2023
Review 1: Value for money
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Mar 24, 2023
Review 3: Product Features
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 23, 2023
Field Nation - Value for Money (Rating - 4/5) I am the Procurement Manager at a large MNC and we have been using Field Nation for some time now. The benefits it has given us has been tremendous, allowing us to quickly find services, manage our vendors, and monitor and report on the progress. In addition, Field Nation has also enabled us to save on costs, through competitive pricing and flexibility. Their pricing model is competitive, charging only what is required, such as a one-time registration and usage fees when needed. With their wide range of services, we are able to choose from the best-adjusted and suitable pricing options. Therefore, we have been able to realize impressive savings and maximize our value for money.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Mar 23, 2023
Review 5: The Field Service Management solutions provided by Field Nation have been of great use to us. I am particularly impressed by the cost-efficiency and value for money that it provides. The feature set provided by Field Nation is comprehensive and intuitive, allowing us to easily monitor our field operations. In particular, the asset tracking and scheduling tools have allowed us to maximize our efficiency and productivity by keeping on top of our jobs and field assets. Moreover, the customer support provided by Field Nation is always excellent, giving timely and knowledgeable answers to our questions. Another feature that I find highly impressive is the flexibility and automation of the platform. For example, the customizable scheduling system makes it easy to handle different job schedules, while the automated inventory tracker helps us to save time when tracking our on field assets. The bottom line is that Field Nation provides great Field Service Management tools that help us to simplify the process and maximize our efficiency. Rating: 4.9/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 23, 2023
Customer Service FIELD NATIONs Field Service Management has been a game-changer for us. Within days of signing up, we had a fully functional system and an incredibly helpful customer service team to boot. Every phone call and email was met with prompt feedback and patience. The team was knowledgeable and helpful, taking us through every step of the way. Weve had a great experience and our workforce is now able to be managed with greater efficiencies. Highly recommended, I would rate their customer service 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Mar 23, 2023
Field Nation has been absolutely fantastic for my field service management. They provide the ideal balance between quality and affordability, so I get the best value for my money. The customer service team is also incredible and they always go above and beyond to ensure my satisfaction. For example, when I had a problem with a certain feature they quickly resolved it and sent me a detailed explanation. If youre looking for a great software solution to improve your field service operations, Field Nation is definitely the way to go. I would rate them four out of five stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 20, 2023
As the director of a multinational company, I recently had the chance to test out the Field Nation Field Service Management. Overall, I must say I was rather satisfied with it. The cost of ownership was very reasonable, and I feel that we got quite a lot of value for the money we paid. The deployment process was straightforward, and our field staff had no trouble at all with learning to use the user interface. It comes with plenty of advanced features, such as automated invoices, real-time analytics, and customer feedback surveys, which have been incredibly useful. Im quite happy with the Field Nation Field Service Management, and I would certainly recommend it to others. Its a reliable, efficient, and cost-effective solution for managing field staff. Rating - 8/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Mar 20, 2023
Field Nation review 3 Field Nation has been an excellent choice for us as our Field Service Management. We have been able to boost our service operations efficiency with their comprehensive feature list and cost of ownership. Plus, the user interface is easy to understand and navigate. Integration with other systems is easily done, and the APIs ensure data is always current and up to date between all platforms. In addition, customer support has been top-notch in my experience, as they always respond quickly and help to resolve any issues I have. I would highly recommend Field Nation to any organization looking for an end-to-end service management platform. Rating: 4.9/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Mar 19, 2023
I must say that Field Nation offers a fantastic Field Service Management solution. Their setup process is extremely intuitive, making onboarding easier for our technicians. The wide variety of integrations they offer also enables us to customize their product according to our service needs. On top of that, the reliability of the product is great, as it reduces downtime and improves technician efficiency. In terms of product quality, I would happily rate them 5/5. As for after-sales support, their team of professionals are always on standby in case we need help. Not only that, they also provide personalized training services to ensure our technicians have an easy time using their product. Furthermore, they now use Artificial Intelligence to reduce resolution time, making the after sales support process extremely efficient. I would definitely rate them 5/5 in this regard. In sum, Field Nations Field Service Management offering is something I would highly recommend. Their product quality is amazing, and their after-sales support is some of the best in the industry. If you are on the lookout for a comprehensive and cost-efficient solution, Field Nation should be at the top of your list.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 19, 2023
I would highly recommend Field Nation for a field service management system, as it has been instrumental in increasing the efficiency and speed of our service delivery. With its ability to easily and quickly find qualified technicians and its real-time tracking feature, we are able to monitor our technicians more closely and understand how they are performing. The customer service team has also been great. They are always available and eager to help with any problems I may have. Furthermore, they constantly update me with new features, allowing me to make the most of the platform. Rating: 4.75/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Mar 19, 2023
# I recently switched to Field Nation for my Field Service Management needs, and I havent looked back. As an IT Infrastructure manager, I like that I can easily assign tasks, track progress, and generate detailed reports. This has been a huge time saver for my team, and it allows me to focus on other tasks. However, a few issues I have with the platform is that its not particularly user friendly, and setting it up can be a bit difficult. I would definitely recommend doing the extra research to make sure your equipment can properly handle the platform. Other than that, Field Nations Field Service Management platform is pretty good and great for managing team workloads. I would rate it a 7 out of 10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 19, 2023
Review 2: Product Vision
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Mar 18, 2023
Field Nations field service management offering comes with a powerful set of features that enable users to manage their workflows more efficiently. One of the most notable features is the integration with third party ticket systems that enable users to access ticket information more quickly and effectively. In addition, Field Nation has also implemented techniques for tracking technician performance by automating scheduling and invoicing as well as providing advanced analytics and reporting. These techniques are very innovative and have enabled me to gain additional insights into field service operations. With these features, Field Nation is surely pushing the boundaries of what is possible with field service management and I would rate their product innovation as 8 out of 10. Customer Support
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 18, 2023
Field Nation - Customer Service (Rating - 5/5) I am extremely satisfied with the customer service provided by Field Nation. The customer service team is excellent, always quick to respond and resolve any queries we may have had. They are well-versed in understanding our needs and responding to it in a timely manner. For example, after we encountered a hardware issue, the customer service team gave us a clear insight into the situation and assisted us step-by-step in fixing it. We were given prompt attention and all our problems were resolved within an hour, which is remarkable. Furthermore, any issue that was not resolved by the customer service team, they further escalated it to the relevant teams, to ensure our query was solved. Therefore, I highly rate their customer service.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Mar 17, 2023
Deployment Support review: Our organization was pleased with the deployment support we received from Field Nation during our transition to the Field Service Management offering. The guidance provided was clear and concise, and their onboarding portal was easy to use and understand. Any queries or issues we raised were quickly answered and resolved. The Field Nation deployment support team facilitated our successful transition and we would highly recommend their services. Rating: 4.5/5 stars
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 17, 2023
Field Nation Review #5 As a field service supplier, I am extremely pleased with the service Im getting from Field Nation. They have an excellent puzzle piece creation tool and intuitive interface which has greatly sped up my workflow. Every time I submit a request for service, Field Nation simplifies the entire process which is immensely helpful. The cost of ownership is great. Field Nation only charges for the services I actually use, and there are no surprise invoices. Before I used their software, the pricing of their competitors was too high and I kept looking elsewhere. But with Field Nation, Im very happy with the cost and the quality of service. Field Nations product vision is also admirable. Their visual workflow diagrams make it simple to quickly identify any potential problems. Plus, theres an interactive customer callback survey that helps measure customer satisfaction ratings. The product features have also been extremely helpful. Field Nation has integrated a ticketing system, scheduling and dispatch capabilities, tracking and tracing of resources, record storage and retrieval, fleet management, automated invoicing, and more. With these features, Im much more organized and efficient in my work. To sum up, Im incredibly pleased with Field Nation and would highly recommend it to any field service technician. The cost of ownership is reasonable, the product vision is innovative, and the features are top notch. I give Field Nation a 5/5 rating!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Mar 16, 2023
Review 5 I have had the pleasure of using Field Nations service for our field service management needs and I must say, their solutions are quite impressive. Their platform is user-friendly and easy to use, enabling us to track progress for our projects in real time. Additionally, their global network gives us access to the necessary skillsets, allowing us to have the right people for the job. When it comes to cost of ownership, I believe the value for money is well worth it. We have saved a lot of time and effort from having access to all their tools and features. Automation tools such as custom workflow tasks, as well as reporting and tracking functions, give us better visibility over project performance. In conclusion, I highly recommend Field Nation for any field service needs. Their cost of ownership is very reasonable when you consider the value you get for the money you are spending. 4.5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 16, 2023
Review 4: Im an Engineering Manager and as such, I always look for ways to improve my departments customer service capabilities. I recently made the decision to use Field Nations Field Service Manager, and I cant believe the difference this product has made. The product vision is perfect for my department, as I am able to customize customer experiences according to their specific needs. The product features are also great, allowing us to manage customer queries quickly and efficiently. I am particularly impressed with the interoperability of the product, which allows us to manage our operations without any delays or hiccups. All in all, I would rate this product 7.5/10, as it has enabled us to enhance our customer service efforts.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Mar 16, 2023
Field Nations Field Service Management offering Review 2 - Product Quality I rate Field Nations product quality a 7 out of 10. Overall, the field service management offering we used was quite reliable. We had no notable issues with the software, and the offered capability met our requirements. The dashboard navigation was intuitive and allowed us to track the deployment process in real-time. The only downside in our experience were some features which were not available at the time of our deployment. This somewhat limited our ability to monitor and address potential issues quickly. However, I expect the product team to add further optimizations in the near future. On balance, our experience with Field Nations field service management offering was mostly positive. I was pleasantly surprised by the performance of the software and overall quality of the offering.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Mar 14, 2023
Review 1: I recently signed up as a supplier partner with Field Nation to do various field service management jobs. After joining, I have been nothing but impressed. They are extremely supportive and their customer service is unrivaled. The staff is remarkably friendly and knowledgeable. Field Nation also has a wide range of features that make field service management excellent and comfortable. For example, managing job orders, asset and inventory tracking, networking capabilities, and field service mobility are some of the features that I have found to be very helpful in my many field service management jobs. Furthermore, they have multiple tools that make the job easy, such as real-time tracking, remote assistance, and on-site support. These tools make sure that I am able to quickly and efficiently do my job to the highest standards. Not only this, but their support for futuristic use cases makes sure that I am always in the know. I am able to stay up-to-date with the latest trends and technologies and use these to my advantage when carrying out a variety of tasks. I give Field Nations Field Service Management a 5 star rating due to their great customer service, excellent feature set and support for futuristic use cases. I highly recommend them!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Mar 14, 2023
4) Review of Field Nations Field Service Management As an AVP of our enterprise, I am delighted to have found Field Nations Field Service Management as our partner. This platform truly provides an automated end-to-end solution for our field service operations. We are able to easily create and manage service contracts. Also, it enables us to schedule our users according to their skillsets, availability and areas. We were able to customize the platform according to our needs with the help of their support team. I must say the setup process was impressive and it took only a few minutes. What I highly value is the dependability of the platform. We can be sure that it will run without any issues when left to its own devices. In addition, we have also benefited from the backend analytics, insights and reports that have helped us improve our field operations significantly. I give Field Nations Field Service Management 4.7/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Mar 13, 2023
Review 4: Product USP I recently used Field Nations field service management offering and must say that the product is top of the line and incredibly useful for businesses. It offers a range of features, such as the ability to assign and manage complex tasks. This allows businesses to break down bigger projects into smaller tasks, ensuring that all the tasks are completed on time, and thus allowing for smoother project management. This, along with its easy to use, user-friendly interface is why I rate it a 4.5 out of 5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Mar 13, 2023
Field Nation Field Service Management Review 5: I have been using FIELD NATIONs Field Service Management services for the past several years and I must admit, I am more than satisfied with their offerings. Their product vision is comprehensive and the product features are designed for any sort of needs, from scheduling and assigning jobs to tracking and managing workers in the field. On top of that, their interoperability and integration features are fantastic. We had no issues integrating our businesss operations with their product, simply because their team is always available to help and answer our questions. And their customer service is unparalleled. Overall, I must say that I am very satisfied with FIELD NATIONS offerings. Their product vision and product features have allowed us to streamline our operations and offer better service to our customers. I highly rate them 5/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 12, 2023
5 One of the best tools I have found for my service business is Field Nations Field Service Management platform. It is easy to use, cost-effective, and reliable. As soon as I signed up for the service, I was able to quickly get to grips with the platform and all of its features. The customization options, particularly when it comes to job assignment, were incredibly intuitive. This made it so much easier to assign tasks and communicate with my team, all within the same platform. Furthermore, Field Nation is incredibly affordable. The cost of using the platform is really budget-friendly and offers exceptional value for money. Not only have I been able to save a lot of money on administrative tasks, but I have also been able to access robust analytics and performance metrics which have allowed me to maximize my businesss potential. Overall, I am completely satisfied with Field Nations Field Service Management offering. It has saved me a lot of money and has allowed me to reach a new level of service excellence. Rating - 10/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Mar 11, 2023
Review #3 on Field Nations Product Innovation Rating: 5/5 I must say that I am really impressed the level of product innovation at Field Nation. From the initial setup process until now, they have continuously released new features that make their platform even more essential for project managers. One of my favorite features is the job-estimating tool. This helps me get an exact breakdown of costs and turnaround times for every job I assign, which is immensely helpful for budget planning. The feature also allows for quick communication between the service provider and assignee, which makes the workflow process much more efficient. Another innovative aspect of the platform is the robust reporting function. Here, I can customize my reports and track key performance indicators to get an accurate indication of progress and workload. All of this undoubtedly helps to streamline operations and keep projects on track. Id recommend Field Nation to any project managers who are looking for an easy-to-use, innovative platform to manage their workflow. Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 10, 2023
As a procurement manager within a large global organization, I recently decided to purchase Field Nations Field Service Management offering. As it satisfied all our requirements and was also reasonably priced, I decided to do business with them. We have found Field Nation to be a reliable and efficient solution for managing our field service staff. Scheduling and deployment are easily managed from a single centralized dashboard, and with real-time tracking, automated task assignment and a low cost of ownership, we have been able to increase our overall efficiency. Overall, Im pleased with the performance of Field Nation. It has certainly met our expectations in terms of innovation, use of next-generation technology, global presence and comprehensive view of operations. I would rate Field Nation 9 out of 10 on innovation and use of next generation technology and 7 out of 10 on cost of ownership.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Mar 10, 2023
5. Product Quality Rating: 4/10 While the Field Nation Field Service Management solution is relatively easy to use, it hasnt been able to provide the highest quality experience. On the plus side, the user interface is intuitive and allows us to use the software with ease. However, I have encountered various bugs and glitches during use, which can be quite irritating. Additionally, the fact that the solution is cloud-based can lead to network problems, further reducing the quality of the product. Thus, Im giving it a 4/10 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Mar 10, 2023
I recently started using Field Nations Field Service Management offering for our service needs, and Ive found that their solutions are impressively comprehensive and organized. They take great care in providing our technicians with all the tools and information they need, from streamlined set up to intuitive integrations. Its also nice to have the added assurance of knowing that their software is reliable, reducing downtime and improving technician efficiency. In terms of product quality, I would definitely give them a 5/5 rating. Field Nations after sales support is also worth mentioning. They have a knowledgeable and experienced support team that is always ready to help us with any issues we may have. They also offer personalized training services, so our technicians can understand the product better and have a smoother implementation experience. To top it off, they have recently added AI technology to the mix to reduce resolution time. I would happily rate their after sales support a 5/5. In summary, Field Nation has surpassed my expectations with their Field Service Management offering. Their product quality is top-notch and the after sales support they provide is unparalleled. If you are looking for a comprehensive and cost-efficient solution, you should definitely consider giving Field Nation a try.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Mar 10, 2023
As a long-time user of Field Nations Field Service Management, I must say that it remains a great platform. We are able to easily track and manage service performance with the accompanying mobile app and web portal, while the customer service is swift and helpful. However, Im fast becoming disappointed with the platforms product vision. It lacks features that some of the other platforms have, such as predictive analytics and more robust reporting. Its also not keeping up with the latest trends in field service, which could hurt our business in the long run. I would rate Field Nations Field Service Management a 6 out of 10. The user interface and customer service are good enough to get us by in the short-term, but there needs to be a greater focus on product vision if it is going to keep pace with the competition.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 09, 2023
Review 4: I have evaluated the quality of service of Field Nations Field Service Management offerings as part of my three year career as an industry veteran. The customer service I have received was top-notch, and their representatives were very responsive to my queries. Additionally, their territory management feature allowed me to manage customer workloads with ease. As for the service itself, I was very appreciative of their customer operator collaboration capabilities. I was able to easily communicate across multiple channels and the real time status updates made scheduling a breeze. I would rate their customer service 8/10 and their ease of use 9/10. I personally believe their offerings have only improved the efficiency of my field services workflow.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 09, 2023
Review #1 on Product Innovation for Field Nation Rating: 4.5/5 Ive been working with Field Nation for a few months now, and Im continuously impressed with the level of innovation they bring to their field service management software. From the initial setup process, to the user-friendly platform, to their comprehensive feature set, FieldNation has everything I need to facilitate my project management workflow. One of the big reasons why I enjoy using Field Nation is their focus on innovation. They are constantly releasing new features that make the platform even more useful. For instance, they recently released a feature that easily allows me to view job estimates in real-time and allows service providers to communicate directly with their assignees. This has saved me a considerable amount of time compared to manual entry. Im also impressed with the simplicity of their user interface. Its straightforward and intuitively designed, making it easy for me to accomplish my goals quickly and efficiently. The system is also extremely responsive and doesnt take long to load. All in all, Im really pleased with FieldNations product innovation and wouldnt hesitate to recommend them to other project managers. Rating: 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Mar 09, 2023
Field Nation Review 5: Interoperability and Integration Rating 7/10 Field Nation has done a good job making its system interoperable and integrated with third-party systems. Its web navigation is smooth and has been designed to house a disparate range of user needs and expectations. You can easily search, find and modify information, making it a go-to choice for those that need to manage their field service and deliver a seamless service to their customers. Its robust API also makes it easy to create integrations with internal and external systems, giving you more control and flexibility when it comes to managing field service tasks. Additionally, Field Nation emphasizes the importance of customer data privacy by providing encryption and authentication to their API transmissions, making the system more secure. Overall, Field Nations interoperability and integration capabilities makes it an ideal choice for those who are looking to improve their field service management processes.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Mar 08, 2023
My experience with Field Nation has been an overall positive one. The interface is clear and easy to use, and Field Nation allows us to seamlessly operate our tech teams which has improved our efficiency tremendously. With their real-time tracking feature, I can accurately monitor the jobs our technicians are working on, keeping a close eye to make sure theyre meeting our deadlines. Moreover, I found their customer service to be outstanding. Their team is always available and willing to address any of my queries. Furthermore, they constantly update us with the latest features to the system and keep us informed of the newest tools and technologies theyve added to the platform. Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Mar 08, 2023
Field Nation – Project Management Tool Rating: 7/10 As a Sales Development Representative for a large enterprise, I have been recommending Field Nations Field Service Management as a resource for automating job processes. The platform has been particularly useful for our larger clients that need a comprehensive project management tool. The customer service team has always been helpful and prompt when handling my inquiries. Recently, I requested a customized feature that was outside of the typical parameters of the software, and they were able to quickly come up with a great solution. The platforms features are quite extensive and cover everything from task assignments and scheduling to reporting and performance analysis. And with their multiple third-party integrations, it makes it easy to customize the software to fit each clients exact requirements. In summary, I would recommend Field Nation as a project management tool for larger clients. The customer service team is always helpful and responsive. The platform is easy to use and there are plenty of customizable features to meet most any need. Rating: 7/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Mar 07, 2023
As a supplier partner, I recently decided to give Field Nation a try. All I can say is that Im impressed! Its a fantastic tool for managing field service operations and has made my job much easier. The user interface is intuitive and very easy to navigate. It makes assigning jobs to engineers a breeze. I also appreciate that the platform allows you to flexibly adjust your jobs in real time, which can be extremely helpful in certain situations. But what really impresses me is the way Field Nation supports futuristic use cases. The platform is equipped to handle a wide range of scenarios, from automated control systems to mobility logs. Whatever the context, you can be sure that your field service operations will be managed effectively. All-in-all, Id definitely recommend Field Nation for field service management. Id give it 4.8 stars out of 5 the only thing that would make it better is an easier way to customize the platform. But, overall, I couldnt be happier with my experience.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Mar 07, 2023
Field Nation review 5 I recently began using Field Nation as a Field Service Management platform, and Im already quite impressed with the features they offer. A large list of features come standard with the platform, and it has been easy to learn how to use. Interoperability and integration with other systems was surprisingly quick and simple due to the easy to use APIs. And the cost of ownership is definitely more than fair considering the breadth of features that come with it. As an example, we have connected our inventory management, customer management, and active directory systems to FieldNation very quickly with no issues. I would highly recommend Field Nation to any organization looking for an end-to-end Field Service Management with a moderate cost of ownership. Rating: 5/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Mar 07, 2023
Field Nation - Security (Rating - 5/5) The security provided by Field Nation has been impressive. From firewalls and encryption, to authentication and authorization, they have left no stone unturned in putting in place a secure environment. Not only are they compliant with international standards and regulations, they also provide multiple layers of security to ensure our projects data remains confidential and secure. Furthermore, their teams constantly communicate and keep us updated on the security features and procedures, so that we can adopt best practices. Therefore, their security measures are top-notch.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 07, 2023
5. Field Nations Field Service Management offering is a great choice for any business owner looking for an efficient and reliable system. Its easy to set up and use and the cost of ownership is reasonable. Additionally, Field Nations innovation and use of next-generation technologies make it stand out in the crowd. From their mobile app to the robust analytics they offer, their solutions are cutting-edge and make managing our mobile workforce a breeze. All in all, Id highly recommend Field Nation for anyone looking for a reliable and cost-effective solution. Rating : 4.6/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Mar 07, 2023
Field Nation – Small to mid-sized Businesses Field Service Management Review Rating: 8/10 As a Sales Development Representative for a large enterprise, I work with many small to mid-sized businesses to help them manage their field service operations. Field Nations Field Service Management offering is a fantastic solution that I have recommended several times. It has proven to be an excellent resource for creating workflows, automating processes, and overall improving the customer experience. The customer service team at Field Nation is always very friendly and helpful. And they provide prompt and efficient after-sales support. I recently had a client that needed some assistance setting up their remote service management portal, and the support team was quick to address the issue. They were also able to provide me with some helpful tips on how to optimize the usage of the software which was much appreciated. The product features range from simple ticketing and scheduling to complex project management and performance analysis. Overall, their platform is extremely user-friendly and makes managing most any job easy. I also like the fact that I can customize the software in order to meet the needs of my clients, allowing me to provide the best possible service. Overall, I highly recommend Field Nation for small to medium-sized businesses looking to manage their field service operations. The customer service team is very knowledgeable and helpful. The product features are comprehensive and user-friendly, and there are plenty of customizable options to meet any need. Rating: 8/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Mar 06, 2023
Field Nation – Automated Field Service Solutions Review Rating: 7/10 As a Sales Development Representative for a large enterprise, I have been recommending Field Nations Field Service Management offering to help clients automate their field service operations. The platform makes it easy to set up complex workflows and automate processes that would otherwise take a long time to complete manually. The customer service is top notch, but somewhat slow at times. I recently contacted the team regarding an issue with integrating the software with external applications, and even though it took them a few days to provide me with a solution, they were very helpful in the process and took the time to explain the process in great detail. The product features are comprehensive and varied, ranging from task management and scheduling to performance analysis. The interface is intuitive and user-friendly, making experience a breeze. And with the added bonus of multiple integrations with third-party systems, it allows clients to customize the software to their specific needs. All in all, I would recommend Field Nation to companies that need reliable automated field service solutions. The customer service is always friendly, but the response times could be improved. The product features are comprehensive and customizable, making it a great tool for managing any sort of job. Rating: 7/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Mar 06, 2023
Review 3- Recently, I have had the chance to try out Field Nations field service management platform, and I must say, it was quite an experience. The user interface was quite intuitive and I found myself able to use the platform to setup jobs, select a service provider and manage contracts in a snap. Moreover, I liked that the platform was so quick and responsive, and that I didnt have to leave it to access things like scheduling, location tracking, invoicing and even payments. Moreover, I was really excited to see that Field Nation offered the ability to customize workflows and even include custom features. This was really helpful, as I was able to create unique and specialized workflows for each job. This was really great, as I wasnt stuck with a one-size-fits-all solution. Overall, Field Nation gets an 8 out of 10 from me for both ease of use and support for futuristic use cases. It is a great FSM software, and Id recommend it to any company in need of field service management.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Mar 05, 2023
5. Review of Field Nations Field Service Management offerings: Ive been using Field Nations Field Service Management offerings for a few years and I must say that Ive been very satisfied with the results. From the comprehensive range of features, such as the drag and drop scheduling tool, to the detailed reporting capabilities, this has been an invaluable asset to my business. Its also user friendly and has a highly intuitive user interface. I found it easy and quick to get up to speed with the platform, allowing me to make the most of my time. The dedicated customer service team is also helpful and was invaluable when it came to answering my questions. The cost of the platform is also far more reasonable than similar offerings on the market, allowing almost any budget to take advantage of its features. Overall, Im thoroughly pleased with Field Nations Field Service Management offerings. They provide an immense range of features at an affordable price, ensuring that every aspect of my service offering is optimized. 4.5 out of 5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 05, 2023
Review 3 – Usability and Design Field Nations Field Service Management offerings also shine when it comes down to user experience and design. It is built with modern and intuitive design to enable users to easily navigate the various menus and options. The structure of the product is well-designed and streamlined for maximum efficiency. Theres no volatility in its performance, and it runs smoothly without any hiccups. On the whole, content is placed in an organized and a logical manner, which helps users perform their tasks efficiently. Even better, their advanced AI infrastructure helps us keep track of our technicians and ensure their safety. Its robust performance and strong design earns it a perfect 10/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 05, 2023
Customer 2 Review (4/5 Stars) Ive been using Field Nation for a few months now, and Im quite pleased with the overall experience. As a research and development head for a tech company, Im always looking for a field service software that can meet the demands of our ever growing operations. The software is easy to use, which translates to less time spent on training our new employees. This helps to streamline the job completion process, allowing us to become more efficient. Furthermore, the platform provides an upfront cost estimation, which enables us to identify potential cost saving measures. This helps us to reduce our operational costs and get the most out of our money. The software also allows us to stay ahead of the competition by providing us with predictive analytics that can be used to elevate our service and remain competitive. The only downside to this software is that it is slightly limited when it comes to scalability. As our operations grow, we may have to look for an alternative. Overall, Field Nations Field Service Management is a great choice for any business looking for a reliable and cost effective solution. It offers great value for money, and by addressing the scalability issue, it could be the ideal choice for businesses looking for a more futuristic use case.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 04, 2023
I have been using Field Nation for my field service operations and Im mostly satisfied with the results. It does the job of keeping my operations visible and efficient. The customer service is good, but not great; Id say that its about average. Additionally, I wouldnt say that the software is particularly value for money. I paid a decent amount for it, but the features are quite limited and it doesnt have a lot of bells and whistles. All in all, Id rate Field Nation three out of five stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 04, 2023
The other day I used Field Nation for my field service management needs, and I have to admit that Im impressed. The platform is well designed and makes managing field service a breeze. For starters, the user interface is clean and user-friendly. You can quickly assign jobs and tasks to your field service engineers, and the dispatch and routing tools are really efficient. And if you run into any issues, the customer support team is always available to help. But what really stands out to me is the way Field Nation supports futuristic use cases. Its equipped to handle pretty much any kind of scenario, from the mundane to the more complex scenarios, like automated control systems and mobility logs. All in all, Id highly recommend Field Nation for anyone looking for a good field service management solution. Id give it 4.7 out of 5 stars and the only thing that would make it better is an easier way to customize the platform.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Mar 04, 2023
Interoperability & integration FIELD NATIONs modern cloud-based technology has allowed us to easily integrate our preexisting systems with the platform. The interoperability is excellent, and weve been able to maximize the efficiency of our operations across the entire organization. The architecture is impressive and seems to be able to handle anything we throw at it. The setup is intuitive and quite easy to use. The support team has been incredibly helpful in guiding us through the process. All in all, I would rate this category 4/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 03, 2023
4)This review is an expression of our gratitude towards the services provided by Field Nation. We have been using their services for more than a year now, and they have contributed significantly in our global expansion. The Track and Trace function as well as their customisable pricing structure allowed us to efficiently mobilise our resources without breaking our budget. Ease of use has also been one of the advantages of using Field Nation. The intuitive and user-friendly interface allows anyone to pick up and use the platform in no time. Moreover, their integration with major CRM and finance software such as Salesforce, Quickbooks and Xero provides us with valuable insight in to our field services. Overall, I would rate Field Nations field service management offering 4.6/5 as they have simplified our day-to-day operations and enabled us to manage and track our resources at a global level.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Mar 03, 2023
Review 5 Field Nation has been a great asset to our business and Id highly recommend it to other Supplier Partners. The system is user friendly and relatively easy to set up and operationalize. The customer service has also been satisfactory and theyve helped us set up specific tasks and delegations with ease. The value for money that Field Nation provides is also quite good. The comprehensive system of task management along with the ability to track progress, invoices, and more have enabled us to streamline our services and services like never before. I would recommend Field Nation to any Supplier Partners looking to maximize their Field Service efficiency. Rating: 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 03, 2023
Ease of Use: Field Nations solutions have made field service management significantly easier for my company. Their technology is simple to use, as evidenced by both my employees quickly adapting with relative ease and my customers providing positive feedback. Thanks to Field Nations service, were able to more efficiently and quickly find the right experts for the right jobs. Furthermore, their solutions allow us to keep tabs on the whole process, offering peace of mind and convenience, as every stage is monitored closely. Overall, the solutions they offer made life much easier for both my staff and customers - I would happily rate this offering with 5 stars!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Mar 03, 2023
##Review 5 As an AVP of an enterprise, Ive had the opportunity to use Field Nations Field Service Management offering. So far our experience has been positive and we believe that the solution has been instrumental in streamlining our remote service operations. The onboarding process was smooth and the customer service team was very helpful in getting us up and running. The workflow is easy to comprehend and the interface is very user-friendly. The analytics feature provides us with real-time data that helps us identify any issues that need to be addressed, and the insights help us make informed decisions about our services. I would have liked to see more features to further customize the solution, but overall Im satisfied with the results. Rating 4/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 02, 2023
1. Field Nation as a Field Service Management is simply unparalleled! It helps streamline operational processes, automates communication and ensures compliance -all with ease and at surprisingly affordable cost. On top of this, the technology behind Field Nations platform is so user friendly, Im able to clearly track response time, identify problem areas, and promptly deploy my project teams to customer locations. All this is efficiently managed under one central platform. With Field Nation, Im able to mitigate risk by quickly resolving project issues and meeting customer expectations. My teams and I are able to stay organized even with the most demanding projects. Im able to stay ahead of the competition with my solutions. Ive been incredibly impressed with the cost of ownership of Field Nation. They offer very competitive pricing options that are easy to understand and requires minimal upfront investment. This investment has greatly improved our ROI and boosted our capabilities. I would highly recommend Field Nation as an efficient field service management tool. It has added tremendous value to our company and truly delivers on its promise to make operations more efficient, organized, and cost-effective. Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Mar 02, 2023
##Review 4 Ive had the pleasure to work with Field Nations Field Service Management offering and assess the effectiveness of the solution for our enterprise. The onboarding process was simple and quick with excellent guidance from the customer service team. The solution itself is very user-friendly with an intuitive workflow and easy-to-use interface. As we have over 100 technicians distributed in multiple locations, the platform has made it easier to manage the entire service delivery operations. The real-time analytics and detailed insights provide us with invaluable information to evaluate our service performance. Overall, the solution seems to be working well but I would have liked additional features such as technician appointment reminders and inventory tracking. Rating 4/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Mar 01, 2023
1. Field Nations Field Service Management offerings is an applicable and cost effective solution for regaining control of varied workflows. The software has a comprehensive set of features that cover a range of tasks, including scheduling, dispatching, invoicing, and analytics. There are also real time updates, so you always know what is happening with your field service operations. However, I have found the cost of ownership to be quite high when compared to similar solutions on the market. It also does not offer very robust solutions for supporting future use cases. Rating: 6/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Mar 01, 2023
The Field Service Management from Field Nation can handle staffing, scheduling, compliance and tracking needs with ease. I love that I can keep everything organized and seamlessly track my contracts and tasks. Additionally, they offer great customer service with 24/7 support, making my life easier. They ensure that Im completely clear on all the features and services. (5/5)
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 01, 2023
Having used Field Nations Field Service Management for close to a decade, I have to say that it has come quite a long way. It integrates perfectly with existing ERP and accounting systems, allowing for seamless tracking and analytics across multiple locations. The mobile app and responsive web portal are also great for customers, who can now manage and report on projects easily. However, Im disappointed in its product vision. Its lacking a few features that some of the other platforms have, such as predictive analytics, and its not as robust as wed like it to be. This could put us at a disadvantage if the competition is utilizing more forward-thinking technology. Overall, I give Field Nations Field Service Management a 7 out of 10 rating. The user interface, customer service, and analytics are great, but the product vision needs to catch up with the industry if it is going to remain a valuable asset for our business.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 01, 2023
Field Nation review 4
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 28, 2023
The features and functionality of Field Nation are top-notch, which is why we chose to utilize it in the first place. Even though some of our team members had to learn how to use the platform (a process which was surprisingly easy and intuitive), once they got the hang of it, they just couldnt get enough. The product has numerous features which make it a breeze for our team to manage service tickets and track their progress. As someone who actively works with the system, I find that it is easy to customize, configure and adjust the settings according to our exact needs and preferences. This product is well suited to our business and I would rate it 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Feb 28, 2023
Review #5 Im the VP of a midmarket company and recently decided to try out Field Nations Field Service Management offering. Im glad we did as we had a great experience. The features of the product allowed us to assign tasks quickly and with accuracy, which was a major plus. The reporting capabilities were robust, allowing us to track jobs accurately. And the inventory management capabilities allowed us to manage inventory accurately and easily. The product quality was also excellent. The software was intuitive and user friendly and the customer service team was really friendly and helpful. Overall, Im pleased with our experience using Field Nations Field Service Management offering and would recommend it to other midmarket companies. Rating: 10/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Feb 28, 2023
Field Nations Field Service Management offering Review 5 - Pricing I rate Field Nations pricing an 8 out of 10. Despite being slightly on the higher end of the spectrum, I found the cost of the product to be quite reasonable. The features they offer compensate for the cost, especially since they are consistently innovating and adding more features. The pricing structure is also quite flexible. It is based on the number of tasks and users, so small teams can pay based on their usage and large teams can benefit from discounts. The billing process was also straightforward and understandable. Overall, we found the pricing to be quite reasonable for the product offering. As long as you can take advantage of the features offered, then it is a cost effective solution.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 28, 2023
We recently partnered with Field Nation for our Field Service Management offering, and weve been very pleased with their product and use of next-generation technology. The Field Nation platform is very user-friendly with a modern interface and straightforward menus. It has enabled us to easily manage the ever-growing number of services and adjust as needed. Additionally, their real-time data analytics, performance metrics and detailed reports have given us powerful tools to monitor our performance. Their use of advanced technology is also very impressive. The machine learning algorithm helps to optimize our workflows, reduce wastage and ensure that our jobs are completed on time. The powerful search tool also allows us to quickly find the best contractors for our tasks. Were always looking for ways to stay ahead of the competition and modernize our service, and Field Nation offers an excellent value for money. The comprehensive suite of features they provide are highly accessible to companies of our size, enabling us to stay modern and competitive in the industry. Overall, were very pleased with Field Nations Field Service Management offering. Their product, innovation and use of next generation technology is exceptional. We highly recommend them to other companies looking for a reliable Field Service Management provider. I give them 9/10 overall due to their excellent performance.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Feb 28, 2023
##Review 3 We recently implemented Field Nations Field Service Management offering in our enterprise and so far we have had a positive experience. The onboarding process was straightforward and the customer service team was on hand to guide us through the entire process. The platform has a user-friendly interface and intuitive workflow which allows our technicians to manage their tasks quickly and efficiently. The analytics feature helps us track our service operations in real time, and the insights help us identify potential problems and take corrective actions. The cost-effectiveness of the solution was a huge attraction for us and has helped us maximize our profits. However, I would have liked to see some more advanced features that would have helped us further streamline our operations. Rating 4/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 27, 2023
3. I have had the pleasure of utilizing Field Nation as a Field Service Management and have had a great experience. The technology behind Field Nations platform is easy-to-use, efficient, and secure. Im able to track the response time of our teams and quickly identify areas that need improvement. Ive seen a significant reduction in operational costs since implementing Field Nation. Its pricing structure is very competitive and makes for a minimal upfront cost. Weve experienced almost no infrastructure or maintenance costs and it has greatly improved our ROI and overall productivity. As a R&D head, Ive been able to quickly deploy my teams to the customer locations, once Ive identified the problem area. This has enabled us to stay organized even with the most demanding projects and meet customer expectations in a timely manner. Overall, Im incredibly satisfied with employing Field Nation as a Field Service Management. For its cost and efficiency, I highly recommend this to other businesses, as a great way to increase efficiency and reduce costs. Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 27, 2023
Field Nation- Review 4 Im an Engineering Manager and I have used this software a few times to manage my field services. I must say that it is one of the best tools currently available in the market for managing field operations. From the feature point of view, it provides an enabling environment for an engineer to control every bit of their operations. It offers drag & drop feature for creating job orders, along with a flexible scheduling option so that its easy to adjust any job anytime. Additionally, the alert module is quite helpful in sending updates to the field techs immediately reducing the response time. In terms of pricing, it is guided by the product vision it holds for providing robust solutions for any engineering problems. It does cost slightly higher than its competitors but is worth the money as it offers smooth user experience. Overall, Field Nation is a great choice for an Engineering Managers need. It provides value for money and I rate it 4.3/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 26, 2023
Review 4: Ive been in the Field Service Management Industry for many years and have experienced various software packages. Field Nation stood out to me with its comprehensive features and user-friendly interface. Immediately with the launch of the software I saw positive changes within my team. My team and I have benefited greatly from the Tracking and Reporting capabilities that the software offers. With its dashboard layout, we are able to identify and act quickly upon any issues. Additionally, the resource management feature allows us to accurately evaluate the costs of a job and match our technicians skill set to the jobs requirements. On top of that, the customer service is incredibly helpful. Their response time is incredibly fast and the willingness to customize products to meet my needs is something that has kept me coming back. For anyone in the Field Service Management industry I highly recommend Field Nation as a reliable software. Five stars!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 26, 2023
. Review 1 (Cost of ownership): Ive recently started utilizing Field Nations Field Service Management offerings, and its been a great joining to our team. The cost of ownership has been very reasonable and Im impressed with the value it provides. The system allows us to access a national network of qualified professionals and vendors, keeping everything in one easy-to-use platform. This has made the process of scheduling and managing our service visits a breeze. Were able to budget for our projects more accurately and track the cost of each job. Were able to see where our employees time (and money) is being spent. Im particularly impressed with Field Nations safety measures all vendors must register and pass background checks before being accepted into the network. This gives us as well as our customers peace of mind that only qualified technicians are being assigned to our scheduled visits. Overall, Im extremely satisfied with Field Nations field service management offerings. The cost of ownership is competitive, the vendor network is reliable, and the extra layer of safety is reassuring. I recommend it to any engineering manager looking to bring their field service management system up to date. Rating 8/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Feb 26, 2023
Field Nations Field Service Management Solutions have been designed to integrate seamless with our existing systems. We are able to easily create and manage new jobs, track progress, view invoices, and communicate with field service technicians. This has proven to be a great asset in improving efficiency, streamlining operations, and providing cost savings. Field Nations solutions are also very scalable and easy to tailor to changing needs. Im certainly pleased with this feature, so Im giving Field Nations solutions a rating of 4 out of 5 stars. 3. Ease of Use
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 25, 2023
Field Service Management – Field Nation is a field service management platform that helps enterprises achieve customer service excellence. It provides powerful tools to help streamline customer service processes and increase operational efficiency. Review #1 Ive been using Field Nations field service management platform for the past few months and overall I am not impressed with the platforms features and quality. The interface is clunky and slow to use and customer service is often unresponsive. Additionally, there have been several issues with the system that have affected our ability to use the platform effectively. For example, the system is often slow to update customer information, which can cause delays and frustration for our customers. Because of these issues, I cannot recommend this platform. Id rate this platform a 3 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 25, 2023
Review #5: FieldNations Field Service Management offering My organization uses FieldNations Field Service Management offering, and we found it to be highly effective overall. The cost of ownership is affordable, the product features are great, and in my experience, the product vision is strong. The cost of ownership of FieldNations Field Service Management offering is one of its biggest advantages. When compared to other systems we have used, this product is one of the most cost-effective. This makes it perfect for our budget-conscious organization. The product features are also excellent. They are easy to use and offer a variety of tools that make managing resources and coordinating work orders much simpler. The onboarding system was also great, making it simple for us to add new resources to the system quickly and efficiently. Finally, the product vision for FieldNations Field Service Management is highly impressive. The customer-centric approach to development ensures that we are well informed about advancements and improvements, and the customer support team have always been very responsive. Therefore, I would rate the cost of ownership and product vision of FieldNations Field Service Management offering an 9 out of 10, and the product features a 10 out of 10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 25, 2023
Review 2: As the VP of Operations of a fast-growing company, one of my biggest concerns is providing the highest quality of customer service. After researching several different options, I decided to choose Field Nation for its Field Service Management offering. I have been extremely impressed with their deployment support and product innovation over the past two years. Field Nation has provided us with a top-tier solution that allows us to quickly and efficiently deploy our products and services to customers. The product information they provide is incredibly precise and accurate, which enables our team to fix any problem quickly and accurately. Furthermore, they stand out with their unparalleled technical support and customer follow-up services. Moreover, we have found that the Field Nation team is always willing to stay ahead of the curve when it comes to product innovation. The app they created for us has been a great asset, as it allows us to easily monitor, manage, and track our repair and maintenance processes. Overall, I feel more than confident in my choice of Field Nation for our field service management needs. They have exceeded my expectations and I hope to continue our partnership for many more years. Rating: 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 25, 2023
Review #4: FieldNations Field Service Management offering I have recently been researching FieldNations Field Service Management offering, and I am overall quite impressed. The cost of ownership is very reasonable, the product features are excellent, but the product vision is a bit lacking. First, the cost of ownership is a major advantage of this product. When compared to other services, it is clear that this is one of the best-value options available. This has enabled us to meet our budget requirements while still being able to enjoy a good quality product. The product features of FieldNations Field Service Management are also impressive. The system is simple to use and makes it easier for us to coordinate work orders and manage our resources. We have also found the onboarding to be very helpful, making the process of welcoming new resources less time consuming than it could have been. The product vision, however, is not as strong. The development process has been slow, and FieldNation have not kept us updated on any changes or improvements. I would rate the cost of ownership and product features a 8 out of 10, however the product vision is a 5 out of 10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Feb 25, 2023
3) Review of Field Nations Field Service Management I consider myself quite lucky to have been able to utilize Field Nations Field Service Management platform for our business needs. Having installed it for the past one year, the benefits reaped from its automated end-to-end solution, such as cost reduction, maximum utilization of resources, better management of service areas and jobs, have been immense. The USP for me lies in its incredibly user-friendly interface. We have been able to easily configure our settings as well as customize the features, thereby meeting our specific requirements. Moreover, with the help of the support team, setting up the system was pretty quick. Furthermore, we have been highly impressed with the backend analytics, insights and reports it provides. This has enabled us to get a valuable perspective into our field operations. The chat support has been quite dependable on those occasions when we have encountered any difficulties. I would rate Field Nations Field Service Management 4.75/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 25, 2023
My experience with Field Nations interoperability and integration capabilities has been very positive. Right away, I was impressed with their ability to keep pace with the ever-changing technology landscape. They combine their deep understanding of the industry terrain with an innovators intuition to create powerful, remarkable, and unified solutions. A lot of the challenges we faced previously were completely removed after incorporating their solutions, and that is highly admirable. Weve also been able to customize their applications to fulfill various needs, including those for specialized integrations. I found the revamp to be a huge help when it comes to taking advantage of interoperability, and Im confident that it will continue to help us in the future. Ill be giving the interoperability and integration capabilities of Field Nation a 9/10. They have simply knocked it out of the park with this service.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 24, 2023
. Review 1: I have been in the Field Service Management industry for close to twenty years and have seen various software packages come and go. Since I began using Field Nation, I am happy to report that the transition was almost seamless and my team quite enjoyed the innovation that Field Nation brings to the table. Field Nations vision and features allow us to handle jobs with ease. The intuitive dashboard makes reporting a breeze and allows our team to quickly and easily identify repeatable tasks. Coupling that with a detailed reporting feature, our field techs can quickly look up how many jobs they completed for the day as well as what their problem resolution rate is over a particular period of time. Aside from the elegant user interface, I appreciate the Customer service that Field Nation offers. It is intuitive, helpful, and takes into account the varying needs of our personnel. Field Nation has a well-rounded support team that provides timely answers to our questions and the ability to access whatever resources are needed. I would highly recommend Field Nation to any Field Service Management company. The product vision, features, and customer service have been a pleasure to work with and have enabled us to get the most out of our software. Five stars all around!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 24, 2023
2. While I had the privilege of allocating Field Nation as a Field Service Management provider, I had several issues with the actual cost of ownership of the software. Not only was it relatively expensive for the amount of features that were offered, but it was also lacking when it came to modernizing capabilities and technology utilization. Furthermore, the onboarding process was tedious and there were errors in the system that were not resolved in a timely manner. Rating: 3/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 24, 2023
Field Nation Field Service Management Review 2: I have had the pleasure of using FIELD NATIONs Field Service Management services for the past two years and I must say, I could not be happier. Their product vision is expansive, allowing for customization based on the current needs of the industry. I appreciate how their product features are designed to work alongside existing processes, allowing for seamless integration of our operations. In regards to interoperability and integration, FIELD NATION has far exceeded my expectations. They provide the option for multiple third-party applications to integrate with their products, eliminating any problems or headaches found with other service providers. Not to mention, the onboarding process with their team is extremely streamlined, making it easier for us to understand their product features. I must say that I am highly satisfied with FIELD NATIONs Field Service Management offerings. They have allowed us to better serve our customers and create a unified system that makes our operations run smoother. I would highly recommend FIELD NATION to any business looking for a reliable and comprehensive Field Service Management solution. I rate them 5/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 23, 2023
Team Support: As a company, Field Nations internal support services are second to none. When dealing with complicated processes, our team has always been able to rely on their guidance. Their support team is dedicated and helpful - regardless of the complexity of the problem, theyre always eager to help. When Ive needed assistance, theyve been able to provide it with a pleasant attitude. Im more than pleased to give their support team a rating of 5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Feb 23, 2023
Field Nation Field Service Management Review 3 As a Senior Manager, I had the task of finding an efficient, reliable and user friendly Field Service Management program that could help me manage the work done by my team. After a few months of research, I decided on Field Nation, and I am pleased to say that I made the right decision. Ease of Use: Field Nation is incredibly user friendly, with an easy to use interface that allows me to keep track of all the tasks and progress made with ease. All tasks can be set up quickly and the technicians have no problem using the app. I have never had any problems whatsoever with using this software. Rating: 8/10 Customer Service: I have only ever had to use customer service once, and it was for a minor issue that was quickly resolved. The rep I talked to was helpful and knowledgeable. Rating: 8/10 Overall, Field Nation Field Service Management has been a great choice. While I experienced some minor issues, the customer service was great and solved the problem right away. I would definitely recommend this program to my colleagues. Rating: 8/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 23, 2023
As a procurement manager for a multinational organization, I have been searching for a field service management solution that provides exceptional flexibility and scalability. After much research, I decided to purchase Field Nations Field Service Management offering. Field Nations platform has many useful features and capabilities that have improved the efficiency and productivity of our field service staff. The intuitive user interface allows us to quickly deploy and manage schedulings, while the automated task assignment and real-time tracking makes monitoring our staff much easier. We are also extremely pleased with the low total cost of ownership, which makes Field Nation an affordable option for us. Overall, I am very impressed with the performance of Field Nation. Its easy integration feature, global presence and comprehensive view of operations are major advantages. Regarding innovation and use of next generation technology, Id rate Field Nation 9 out of 10 and for cost of ownership Id rate it 7 out of 10. Review 4
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 22, 2023
Review 3 I have been working with Field Nations Field Service Management offerings for several years now, and I can safely say that they are one of the most reliable and cost-efficient companies in their field. The customer service Ive received from their team has been incredibly helpful and responsive. Whenever Ive had questions about the features or needed assistance getting up to speed with the platform, their staff have been very accommodating and helpful. In terms of value for money, Field Nation have been excellent. They offer great features at an affordable price and I get regular notifications and emails to keep me informed of any new features or deals that they have running. I also have access to detailed analytics, which allow me to keep an eye on the effectiveness and cost-efficiency of the services that Im using. Id rate Field Nation 5 stars and would happily recommend their Field Service Management offer to anyone looking for an efficient and cost-effective alternatives.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Feb 21, 2023
Review 4: Having had the pleasure of working with Field Nation for the past two years, I am extremely satisfied with their Field Service Management offering. They have consistently provided our team with accurate and reliable product information to ensure that our customers always receive the best possible service. Moreover, Field Nation excels in deployment support and technical support. Our repair and maintenance process is as efficient as ever, as they always provide quick and accurate answers to any questions or concerns we have. In addition, Field Nation stands out for their product innovation. The app they have created for us has been a great asset and has allowed us to better monitor, manage, and track our repair and maintenance processes. Furthermore, their customer follow-up services have consistently been of a high standard, providing our customers with peace of mind. Overall, choosing Field Nation for our field service management needs has been a great decision. I am very pleased with the level of service, innovation, and responsiveness provided by their team, and I look forward to continuing our partnership for many more years to come. Rating: 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 21, 2023
Review #2 As the VP of a midmarket company I recently had the opportunity to use Field Nations Field Service Management offering and I must say I was pleasantly surprised. The software is intuitive and user friendly, making it easy to get started quickly. The features I found most useful were the ability to quickly contact the right field personnel and assign tasks, the robust reporting capabilities and the detailed inventory management. These features helped us get our jobs done faster and more efficiently. The reports allowed us to track our jobs accurately, which helped us make better-informed decisions. The product quality was also excellent. We were able to hire skilled field technicians and the customer service team was very friendly and helpful. Overall, Im glad we decided to give Field Nations Field Service Management offering a try and we will definitely continue to use it. Rating: 8/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 20, 2023
Review II (2 star): Field Nations Field Service Management offerings Working with Field Nations Field Service Management offerings was an exercise in frustration. The system can at best be described as being unreliable, with frequent glitches and instances where something just plain didnt work when we needed it to. We also encountered several problems related to the user interface, making us feel like we were playing a guessing game when using the system. The issue was exacerbated by the fact that getting customer service help wasnt any easy task. The cost was high in comparison to what we got, and I wouldnt personally recommend that someone consider this option for their Business.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 18, 2023
I recently had the opportunity to test out the Field Nation Field Service Management as the director of a multinational company. While I must say that I was pretty pleased with the overall performance of the software, I do have to note that the cost of ownership was rather high. However, I do feel that we received quite a lot of value for the money we paid. The deployment process was fairly straightforward, and our field staff had no trouble at all getting used to the user interface. It comes with several advanced features, such as automated invoices, real-time analytics, and customer feedback surveys, which have been incredibly useful. In summary, Im quite satisfied with the Field Nation Field Service Management. It is a reliable, efficient, and cost-effective solution for managing field staff, and I would definitely recommend it to others. Rating - 8/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 18, 2023
Review 2: I have been using Field Nation for all my field service management needs for the past few months and Im incredibly impressed. From the moment I joined, their customer service has been phenomenal - the staff is helpful and friendly, and they are always willing to help me out with any questions or concerns I have. Their feature set is extensive and highly useful, with tasks such as job orders, asset and inventory tracking, networking capabilities and field service mobility being just some of the features. These make managing my field service jobs far easier and stress free. Moreover, their tools - real-time tracking, remote assistance and on-site support – are one-of-a-kind and help me to complete tasks quickly and accurately. On top of this, they also have intuitive tools that help me to keep up with the latest trends and technologies in the field service industry, so Im never taken by surprise. Overall, I am more than happy with my experiences with Field Nations Field Service Management and without a doubt give it a 5 star rating. Their excellent customer service, comprehensive feature set and support for futuristic use cases make my life as a field service manager far more convenient. I highly recommend them!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Feb 18, 2023
Field Nations Field Service Management (FSM) offering has been a great asset for our organization. The product vision centers around creating an efficient and streamlined workflow, and the product features make it easy for us to assign tasks and monitor performance. The product vision is highly focused on innovation. It features the most cutting edge technologies to make life easier for our field teams, including intelligence-driven scheduling, automated routing, and intelligent incident management. That said, there are still areas where the product vision can be improved. Some of the navigation is a bit clunky, and it could be improved. The interoperability and integration with other services is great too. Weve been able to link our legacy systems and other external services to the FSM offering, and the process has been pretty seamless. Overall, I would rate Field Nations FSM a good 4 out of 5 stars. The platform has provided us with reliable and user-friendly solutions for managing our field teams, and Im highly satisfied overall.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 18, 2023
1 Field Nations Field Service Management offerings are truly impressive. As a small business owner in the service industry, I needed something reliable and efficient to manage my business without costing and arm and a leg. Since adapting Field Nation to our service plan, I have gained so much for such a small monthly cost. It has really allowed me to take my business to the next level, and I cant express enough how happy I am with the service Field Nation provides. The customizable interface makes it so easy to use. Scheduling is such a breeze, and job assignment and communication is incredibly easy and straightforward. Also, once a job is completed, it is easy to track the jobs progress so that I can keep a constant eye on the work quality and provide feedback if necessary. Having all administrative work thrown into one spot has proved to be very beneficial and simple. This takes away all the manual work that comes with paperwork, emails, and all the back-end information of individual services. I can also keep track of my technicians progress and availability which helps me to better plan ahead for all of our projects. Overall, I highly recommend Field Nations Field Service Management offering. It is the perfect, cost-friendly tool for any small business in the service industry, and the value for money is top-notch. Rating - 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 17, 2023
Review 3: Product Reliability I have no doubt in my mind that the reliability of Field Nations product is unparalleled. The Field Service Management solution is highly reliable with quick response time and no downtime. Our Enterprise has had zero issues with the solution in these 3 years, and it has rarely crashed or lagged. The server uptime is also very impressive, and the scalability offered by the product is great. The extensibility of the product is also something I personally appreciate and vouch for. All in all, the product offers great reliability, and I would rate it as 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Feb 17, 2023
Review 2: Product USP When it comes to their field service management offering, Field Nation really stands out. Their product has several features and functions that make it more efficient and streamlined than other offerings on the market. For example, their user-friendly interface allows teams to easily drag and drop elements into their tasks, meaning that they can complete more tasks quickly and efficiently. In addition to this, they also allow teams to track their progress through real-time updates, giving the business an accurate overview of where the project is. Overall, Id rate Field Nations field service management offering a 4.5 out of 5 stars, with the extra 0.5 being due to its amazing features and functions.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 17, 2023
Review 2 As a business head, having the correct Field Service Management is essential. Recently, we have been using Field Nation and have thus far found their platform to be an invaluable asset. We quickly found that the platform offered us easy connectivity across our businesses, making it simple for us to decide who was responsible for job requests and to ensure quick turnaround times. We were also incredibly pleased with the product vision of the software. Being able to offer up-to-date information across our global operations was a huge help to both us and our customers. Additionally, the product features were incredibly customizable, allowing us to tweak the platform according to our specific requirements. In conclusion, Field Nation is an excellent platform for any business wishing to improve and modernize their field service operations. We are already reaping the benefits of the software, and are extremely pleased with our decision to choose Field Nation as our platform of choice. Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 17, 2023
Field Nation Review #3 As a field service technician, I am super impressed by Field Nation. They have a puzzle piece creation tool with an intuitive interface that make it easier to submit requests for service. This has sped up my entire workflow immensely and allows me to get more work done faster. From a supplier partner perspective, Field Nations cost of ownership is excellent. They only charge for the services I actually use, and there are no surprise invoices for services I havent requested. Before I used Field Nation, the pricing seemed too high and I kept looking around. But now Im very happy with the cost and the quality of service Im getting from Field Nation. The product vision of the company is also admirable. They have created visual workflow diagrams that have been very helpful in quickly identifying and addressing potential problems. In addition, they have an-interactive customer callback survey to measure customer satisfaction ratings. The product features are excellent. Field Nation has integrated a ticketing system, scheduling and dispatch capabilities, tracking and tracing of resources, record storage and retrieval, fleet management, automated invoicing, and much more. All of these features allow me to be more organized and efficient in my work. All in all, Im very impressed with Field Nation and would highly recommend it to other field service technicians and suppliers. The cost of ownership is reasonable and the features are top-notch and allow me to be more organized and efficient. I give Field Nation a 5/5 rating!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 16, 2023
2)As a Director of a multinational company, I believe it is my duty to express our gratitude towards the services offered by Field Nation in the form of this review. We have been using their services for more than a year now, and we are very pleased with their performance so far. Their tech platform has been a major factor in our global expansion and managing field service operations across the globe. By using Field Nations powerful Track and Trace function, we were able to access field service management at a global level with simple and user-friendly navigation. Moreover, their customisable pricing structure allowed us to maintain our budget levels easily. Ease of use has been another major plus point for Field Nation. Their user-friendly interface allows the users to pick up the platform without any prior technical know-how. And their integration with major CRM and finance software such as Salesforce, Quickbooks and Xero provides us with useful insight in to our field services. Overall rating is 4.7/5 as Field Nation have facilitated us to expand, manage and mobilise our services globally with their powerful yet user-friendly platform.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 15, 2023
Review 1: Field Nations Field Service Manager offering is definitely a great tool for managing all of the needs of a complex customer service network. As an engineering manager, Ive found that this product has helped me streamline customer experience, allowing us to improve our customer satisfaction scores. Specifically, I like the product vision, in that it allows us to customize our customer service to each step of the process. The product features are robust, enabling us to incorporate all of our customer service touchpoints, while still allowing us to operate efficiently. Im also impressed with the interoperability of the product with other customer service solutions. This flexibility has led to improved customer satisfaction scores for us, as customers are able to receive help and support seamlessly and quickly. Overall, I give this offering a strong 8/10, as it has helped us focus on customer needs and streamline our operations.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 15, 2023
Review 3: After Sales Support: Ive been especially pleased with the after sales support that comes with Field Nations Field Service Management offering. On several occasions, the team has been able to rapidly and effectively address any issues that weve had. For instance, they recently assisted us with some server setup and the process went very smoothly thanks to their guidance. In addition, their customer service has been superb and every person weve had the pleasure to work with has been polite and helpful. I would rate the after sales support from Field Nations Field Service Management offering a 4.8 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 15, 2023
Review 2 We were in need of finding a comprehensive field service management solution, and we were referred to Field Nation by a number of our colleagues and associates. After evaluating their system, we decided to move forward with their offering due to its great futuristic use cases and cost of ownership. The mobility aspect of Field Nation is great as it allows us to manage technicians from any location or device. With the GPS tracking and automated KPI functionality, technicians are easy to manage and measure. The automated workflow and digital forms capabilities also enable us to speed up field service management. Field Nations rates are reasonable, offering us competitive fees that fit our budget and the technicians demands. The system is relatively easy to use and offers a great overview of all assignments and projects. The payment processing is also fast, making it easier for us to get paid quickly. However, I must admit that Field Nations system is not perfect. When it comes to reporting, it is rather limited. Furthermore, the system is quite basic and has limited features that might be needed as we grow our business. Also, the mobile support is unsatisfactory, which hinders us from getting access anytime and anywhere. All in all, Field Nations field service management offering earns 3 out of 5 stars in my book. With the addition of more features and improved mobile support, Field Nation can be a much better service provider in the future.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Feb 15, 2023
Review 1 I have been working with Field Nations Field Service Management offering for a year now and Im glad to say that the experience has been positive so far. Field Nations intuitive platform streamlines the daily workflow of our tech team and Route Optimization Module ensures that our technicians visit job sites in the most efficient manner. Its comprehensive capabilities, such as Reservation Management, Scheduling, Assignment, and Report Management are a huge help in getting the right techs to the right places at the right time. Moreover, the interface is user-friendly and navigation through the dashboard is fast and straightforward. In addition, Field Nations customer service reps are always friendly, helpful, and responsive which makes life much easier. All in all, I would definitely rate Field Nation a strong 4 out of 5 for value for money.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Feb 14, 2023
Review 1- I had the opportunity to utilize Field Nations field service management platform and I was really impressed with its ease of use. I was able to find a job, select the service provider and setup the contract with only a few steps. I found the user interface to be straightforward and intuitive. Tests I conducted showed that I was able to find and book services in under 2 minutes. Further, I was pleased to see that things like scheduling, location tracking, invoicing and automatic payments are all supported in its platform. Field Nation also appealed to be due to its flexibility. Unlike some other FSM software, Field Nation allows you to customize your workflows and even add custom features. I had always been concerned that I wouldnt be able to access the tools I need, but the advanced customization capabilities in Field Nation allowed me to create unique workflows for each job. Overall, Im giving Field Nation an 8 on 10 for ease of use and support for futuristic use cases. It truly is top-notch FSM software that Id recommend to any organization in need of field service management.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Feb 14, 2023
Field Nation review 2 Field Nation has been an excellent choice for us as our Field Service Management. We have experienced great Customer Support and a very affordable cost of ownership. The user interface is easy to use, and setting up interoperability with our other systems was surprisingly quick and simple. Our integration with customer management, inventory management systems and active directory was done in no time, and the APIs ensure our data remains up to date in all systems. Field Nation helps us streamline our service operations in a way that adds great value and we would highly recommend it for any organization looking for an end-to-end Field Service Management. Rating: 5/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 13, 2023
Ive been using Field Nations Field Service Management for the past 8 years and its hard for me not to be a bit biased, but there really is nothing else like it on the market. Field Nation offers a user friendly interface, with all the features needed to manage a field service organization without the need for any additional software. It easily integrates with existing ERP and accounting systems, allowing for seamless tracking and analytics across multiple locations. Overall, Field Nation allows us to better track, manage, and report on service performance, as well as create efficiencies in our field operations. The mobile app and responsive web portal are great for customers, who can use them to work and report on projects. The platform also provides an efficient way to send communications and notifications to customers, whether they are in the field or connected to the office. The customer service is also top-notch, though working remotely can make a difference at times. The team response time is often within a few minutes, which keeps the entire service process running efficiently and cost effectively. When it comes to the product vision, however, I have to say Im a little disappointed. The product is there, but I feel like Field Nation is having a hard time keeping up with the latest trends in field service. It still lacks certain features, such as predictive analytics, which would make our workflow even more efficient. Furthermore, its not as robust as some of the other platforms out there, which could put us at a disadvantage compared to the competition. Overall, with its great user interface, integrated system, and excellent customer service, Field Nations Field Service Management earns a solid 7 out of 10 in my book. It gets the job done in the short-term, but lack of forward-thinking features could make it an obstacle to our current and future success.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 12, 2023
Field Nation Field Service Management Review 4: I recently switched to FIELD NATIONs Field Service Management services and I can say that I am more than pleased with their product vision and features. They have allowed us to track and manage our workers more effectively, allowing for a faster response time to our customers. Furthermore, their interoperability and integration features are superb. We were able to quickly set up custom permissions and assign tasks in one place. Not to mention, their team is always available to answer our questions and provide tips - making their customer service top-notch. Overall, I highly recommend FIELD NATIONs Field Service Management services. Their product vision and features are tailored to fit any businesss needs, while the interoperability and integration features have saved us a lot of time. I rate them 5/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 12, 2023
4. There were a few features of Field Nation that somewhat impressed me. The platform was highly actionable and I liked the fact that it had efficient data-driven reports and analytics capabilities. However, it was not enough to make me overlook the fact that it had a limited set of features and a high cost of ownership. Rating: 6/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 12, 2023
Review 4 Field Nations Field Service Management offering caught our attention when we were in search for a reliable field service management system for our business. We chose them because of the promising futuristic use cases and cost of ownership that appealed to us. So far, our experience has been positive. Field Nation underpromised, but overdelivered. The interface is user-friendly and everything seems to be in order. Assigning tasks and tracking time is done quickly and efficiently. Their customer service was also quite helpful in helping us set everything up. The fees are also highly competitive compared to other service providers. The rates are adjustable according to our needs, meaning we can easily accommodate both customers and technicians. The payment processing is also fast and reliable, allowing us to receive payments quickly. However, I must say that Field Nation does have some drawbacks. The reporting feature is rather weak and the mobile application is not up-to-date. Plus, the administrative functions seem to be hidden, making it harder for us to take full advantage of the system. All things considered, I give Field Nation a rating of 3 out of 5 based on their futuristic use cases and cost of ownership. With more features and improvements in their app, they can become a stronger service provider in the future.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Feb 11, 2023
Review 3 Recently, I tried out Field Nations Field Service Management and was quite impressed with the performance. Although the service was a bit pricy, I feel like the price was highly justified in the end as the end result was successful. The user interface was quite intuitive and, I feel, improved the overall efficiency of the entire process. The support personnel were also very helpful and provided prompt and timely assistance whenever required. All in all, Field Nation is a great choice for high-level field service management and Id rate them 8/10 for value for money and 9/10 for ease of use.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 11, 2023
, Deployment Support review: Im impressed with Field Nations deployment support! The team is knowledgeable, responsive, and accessible during my organizations deployment process of their Field Service Management solution. Their willingness to provide guidance throughout the process, along with the helpful onboarding portal, made the process far easier than some of the other solutions we had considered. Their attention to detail made sure the necessary requirements were met and outlined in understandable language. Wed recommend their deployment support to any mid-market company without hesitation. Rating: 5/5 stars
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Feb 11, 2023
3. Review of Field Nations Field Service Management offerings: Field Nations Field Service Management offerings have lived up to the hype and more for my company. It provides the data we need in order to provide top-notch service, as well as extensive tracking reporting capabilities. The user interface is easy to use, and I love the drag and drop scheduler and the interactive job maps feature. As someone who spends most of their time dealing with scheduling, these tools have saved me a lot of time. I also appreciate the ability to easily export any reports I need in the format I select. This has been incredibly helpful in tracking progress and making sure different teams are on the same page. Another added benefit is that Im able to make the most of our budget. Were able to access an immense range of useful features at a price that makes sense. Ive been thoroughly impressed with Field Nations Field Service Management offerings and would highly recommend it without hesitation. 4.5 out of 5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 11, 2023
Review 5 Ive been using Field Nations Field Service Management offerings for a few years now and Im really happy with the performance and cost efficiency they offer. One of the things Ive really enjoyed about Field Nation is their customer service. Whenever Ive needed assistance or had questions about the features, their teams have been extremely helpful and accommodating. This makes it easy to get up to speed and take full advantage of the platform. In terms of value for money, Field Nation have been great. They have a wide range of features at competitive prices and they always keep me up to date with emails and notifications of new services and upgrades. I also have access to usage analytics which allows me to track the performance of our services and the cost-effectiveness associated with them. Id give Field Nation a 5-star rating and highly recommend their Field Service Management offerings to anyone looking for a cost-efficient way to manage their field technicians and assignments.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 11, 2023
1. Field Nations Field Service Management offering is amazing. They not only provide a ton of options from the get-go but their customer service is top notch and their platform is straightforward and easy to use. Implementing their system was a breeze; I was quickly able to create a project, add contractors and get my team “rollingâ€ in no time. When it comes to the cost of ownership, Field Nations pricing is a great value. Their pricing structure makes it easy to find a plan that suits your needs. Ive been consistently impressed with their overall innovation and use of next-generation technologies in their system. For example, Field Nation allows customers to pay contractors from the app, which is a huge time-saver. Id highly recommend Field Nations Field Service Management offering for any company looking for a reliable and easy-to-use solution. Rating : 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Feb 10, 2023
3)I am writing this review to voice my appreciation for Field Nations field service management offerings. We have been using their services for more than a year now, and they have proven to be an invaluable asset to any multinational company seeking to expand globally. The Track and Trace function is an incredible mechanism for us to access mobile field service management at a global level, and their customisable pricing structure enabled us to implement the service without breaking our budget. Moreover, the powerful tech platform is user-friendly and offers a dead-simple navigation in addition to its seamless integration with major CRM and finance software. Hence, it is very easy to pick up the platform without any prior technical know-how and without any hiccups. And this has allowed us to maintain our resources easily everywhere. Overall, I give Field Nations field service management offerings 4.3/5 as their flexible solutions and user-friendly interface has enabled us to expand our business across the globe with ease.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 10, 2023
My organization recently adopted Field Nations Field Service Management offering and were very pleased with what weve seen. They offer a comprehensive suite of features which has enabled us to manage, monitor, and dispatch our field services quickly and easily. What really stands out when using Field Nations platform is their use of the latest technology. Its modern interface and straightforward menu options make it highly user-friendly for our large team and allow us to stay up to date with the changes in our business. The real-time data analytics and reporting performance metrics have enabled us to quickly identify any inefficiencies and take the necessary corrective actions. The machine learning feature within the platform is also very useful and helps us to optimize our workflow, reduce wastage and ensure that our jobs are completed on time. Additionally, their search tool is fantastic for finding the most qualified contractors for our tasks. Overall, weve been very impressed with the value for money that Field Nation provides. Were also confident that their innovative, cutting-edge technology will help to keep us competitive in the market. We rate their Field Service Management offering 9/10 overall, due to the exceptional service weve received throughout our usage.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 09, 2023
My company recently acquired Field Nations Field Service Management offering to further optimize our workflow and reduce costs. Weve been very pleased with the service, their innovation and use of cutting-edge technology. The Field Nation platform is highly user-friendly and provides us with a modern interface and straightforward navigation options. This has made it easier for our large team to manage the ever-growing number of services, and to quickly make changes when necessary. This also allows us to monitor our performance in real-time via the data analytics, performance metrics, and reports. The machine learning feature has also proven to be incredibly useful as it helps us to optimize our workflow, reduce wastage and meet our deadlines. Additionally, their powerful search tool allows us to easily find the most qualified contractors for our tasks. We believe Field Nations offerings provide excellent value for money. They provide us with a comprehensive suite of features and cutting-edge technology which is highly accessible even for organizations of our size. This allows us to stay ahead of the competition and modernize our service. Overall, we are extremely satisfied with the service and innovation Field Nation provides. We highly recommend them to any company looking to upgrade their field service management system. I give their service 9/10 overall due to their excellent performance.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 09, 2023
Review 5: I recently joined Field Nation and couldnt be happier with the decision. From day one, their customer service has been incredible – theyre super friendly and always willing to answer any questions I have. Furthermore, their feature set is extensive and offers tools such as job orders, asset and inventory tracking, networking capabilities, and field service mobility – these have been fundamental in making my life easier. In addition, theyve got fantastic tools (such as real-time tracking, remote assistance, and on-site support) that make sure the job gets done accurately and swiftly. And the support for futuristic use cases helps me stay up-to-date on the latest trends, technologies and methods in my field. I cant recommend Field Nations Field Service Management more highly and I gladly give it a 5 star rating. Their customer service is world class, their feature set is excellent, and their support for futuristic use cases is simply unmatched. If youre in the market for a reliable field service management provider, then look no further!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 08, 2023
Field Nations Field Service Management Offering Review #3 At our company, we needed to find an affordable solution to seamlessly manage all our service locations without additional overhead costs. After researching several service management platforms, we settled on Field Nations. The platform eased the ability to quickly find and assign qualified technicians at our remote service locations. The setup process was a breeze. We followed the setup wizard and had everything up and running in no time. The customer support team was very helpful and always there to answer our questions. The cost of ownership has been very good as well. Field Nation made it easy to manage our rates for services in different regions or provide discounts for long-term contracts. The overall return on investment has been great and we can now manage our services costs more efficiently. I highly recommend Field Nations Field Service Management to any business looking to save costs while still delivering the same great service they are known for. The setup and use of the platform has been effortless and the cost of ownership is very low. I give the platform a 9/10 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 08, 2023
Deployment Support: I am also extremely satisfied with the deployment support we receive from Field Nation. A dedicated client rep was assigned to us right away and was there to answer any and all of our questions during the deployment process, which is always a reassuring experience. We also love the helpful onboarding materials and user guides that are available to us as soon as we start. The ability to quickly access tutorials and other materials to help us better understand the functionality of the platform and system integrations prove highly useful – and I know that I and my team can always easily turn to Field Nations support helpdesk if we need any additional help. The customer service was quick and seamless and Id give Field Nation a 5/5 rating for their deployment support.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 08, 2023
Deployment Support review: Field Nations deployment support was an integral part of our experience in rolling out the Field Service Management offering. They provided guided assistance, quick answers to questions, and proactive assistance should any issues arise. The onboarding process was made as straightforward as possible and the assistance provided was invaluable in helping our team understand the product capabilities and how to get the most out of the offering. Wed recommend Field Nations deployment support to any mid-market company. Rating: 4/5 stars
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 07, 2023
Review 1: Overall I am impressed with Field Nations innovative Field Service Management. As the research and development head of a medium-sized company, I believe we can get a significant amount of value from using Field Nations products. Its cloud-based solution allows us to quickly move projects and tasks between different departments without losing control of our customer data. Additionally, its “Whats Nextâ€ project management platform uses artificial intelligence to make recommendations as to what actions need to be taken next in any project. This ensures that our projects remain organized and on track. Moreover, I found the cost of ownership to be quite reasonable. For a medium-sized business, the cost of managing our customer data and projects using Field Nation was far cheaper than many other solutions wed come across. In summary, I am giving Field Nation a rating of 8 out of 10 for its overall innovation and use of next generation technology, and 9 out of 10 for cost of ownership.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 07, 2023
Review#5 The UI of Field Nations Field Service Management is probably my favorite aspect of this offering. Its incredibly user-friendly and designed to reduce the amount of time required to process tasks. Even someone with minimal experience is able to get up to speed in no time at all. Also, the team provides great support for issues you may run into and will help you troubleshoot in a jiffy. Overall, I would rate this offering 5/5 for its great performance and highly recommended it.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 07, 2023
4 As a business owner in the service industry, I have really come to rely on Field Nations Field Service Management offering. They have done such an incredible job of providing a comprehensive platform that offers a ton of features at such a low cost. To begin with, the dashboard is incredibly user-friendly. Within minutes, I was able to familiarize myself with the platform. From there, I was able to assign tasks, monitor progress, and provide feedback to my team, all through the same dashboard. This way, I no longer have to manually take care of such tasks, eliminating the need for paperwork and emails. Furthermore, Field Nation has helped reduce our overhead costs dramatically. For example, the platform allows me to work out contract agreements with technicians so that I can focus on the actual work. This way, my team no longer has to deal with one-off or ill-prepared arrangements. Overall, I would highly recommend Field Nations Field Service Management offering to any small business in the services industry. The value for money and ease of use far exceed any similar products, with great customizability options. Rating - 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 07, 2023
Field Nation Field Service Management Review 2 Working in a large enterprise organization, I have tried different Field Service Management programs, but never found one that could provide the ease of use and customer service that I required. Then I chose to give Field Nation a try and was incredibly pleased with the results. Ease of Use: Installation was incredibly easy and I was able to get up and running within a couple of days. I am able to send out requests for help directly through Field Nation and the technicians receive notifications right away. This has been incredibly helpful in getting onsite work done quickly and efficiently. Rating: 10/10 Customer Service: Ive had the pleasure of talking with the customer service reps at Field Nation and they have been great! They respond quickly and have been able to answer all of my questions without fail. Rating: 10/10 All in all, Field Nation Field Service Management has been a lifesaver for me and my organization. I would highly recommend it for anyone looking for the best in field service management. Rating: 10/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 06, 2023
Review 2 (Product Vision): Ive been very impressed with the product vision of Field Nations Field Service Management offerings. Its clear they understand the challenges of engineering managers and are positioning their product as a valuable solution. Their cloud-based platform streamlines the process of scheduling visits, maintaining records, and tracking costs. The user-friendly platform is designed with accessibility and convenience in mind, allowing us to track and manage our field service tasks in real-time. It even allows us to quickly identify the savings our new system can create. What I appreciate most about Field Nation is their commitment to customer success. Their online resources make it easy to find training and support, and their customer service team is extremely responsive. Theyre continually updating the system to keep up with new technologies and industry trends. Field Nations field service management system is a great solution for engineering managers looking to streamline and optimize their processes. Its product vision is forward-thinking, and the customer service is top-notch.Rating 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Feb 06, 2023
4. Review of Field Nations Field Service Management offerings: Ive had the pleasure of using Field Nations Field Service Management offerings for some time now and I have to admit that Im more than satisfied with the results. From the comprehensive range of features to the intuitive user interface, it offers all that any business could need in order to provide top-tier customer service. The easy scheduler and interactive job maps have been especially useful. Its so much quicker to draw insights and assign tasks with the drag-and-drop feature. Furthermore, the reporting capabilities are comprehensive, so its easy to track progress and follow up on any issues. But, the primary benefit of using Field Nation is the cost-effective pricing, which allows businesses of any size to get the full scope of features without having to worry too much about their budget. The efficiency and cost-effectiveness of Field Nations Field Service Management offerings cant be understated. Businesses would be foolish not to take advantage of the incredible value it provides. 4 out of 5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 05, 2023
Customer 1 Review (3/5 Stars) Ive had the privilege of being one of the first to test out Field Nations Field Service Management, and while I do think it has some potential in managing our service requests, it unfortunately fails to live up to expectations of supporting futuristic use cases and value for money. The interface is uncluttered and easy to navigate which helps to streamline the jobs for our field technicians. At the same time, however, it provides limited insights when it comes to using analytics to help us stay ahead of our competitors. Weve found ourselves in the dark on trends and have been missing out on actionable data. The platform also lacks in scalability and fails to provide personalized solutions for our customers - something that they are more likely to be accustomed to with the more sophisticated tools that our competitors have. The pricing is fair but with the lack of advanced features and not being able to scale up as our operations grown, it is hard to say that this software offers great value for money. Overall, Field Nation could have a potential in being a useful tool for basic service request tasks, but I would not recommend it for more advanced use cases nor for companies that are looking for bang for their buck.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Feb 04, 2023
Field Nation - Resources (Rating - 4/5) Field Nation offers a wide selection of resources for us to leverage for our projects. Whether it be task management, project tracking, payment portals, or communication features, they offer it all. With their wide range of resources, from basic to advanced, we have been able to put in certain criteria that they must meet, such as structure, tools, and processes. Therefore, Im happy to say that we have been able to get the best out of this platform.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 04, 2023
Review 5 After evaluating some potential field service management systems, we decided to go with Field Nation. We chose their offering mainly because of the futuristic use cases and cost of ownership they promised. I must admit that Field Nation delivered what they promised. Their interface is intuitive to use and they have a wide range of features and functionalities. Assigning tasks and tracking time has been made easy and efficient. Plus, their customer service is also very helpful and attentive. The cost of ownership is also quite reasonable. Fees are lower compared to other system, and the payment processing is faster. We have also been able to accommodate both customers and technicians in terms of payment rates. However, there are some areas where Field Nations service falls short. The reporting feature is not quite up to date and the mobile app is outdated and unreliable. Furthermore, the administrative features are quite limited, making it hard to access some of the functions. In conclusion, Field Nation earns a rating of 3/5 for futuristic use cases and cost of ownership. With more improvements in their app and admin capabilities, they could easily become the top field service management provider.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Feb 04, 2023
Review 5: Product Reliability Field Nations Field Service Management offering is highly reliable and I have no doubt about that. We have been using it for over three years, and we have had not a single bad experience in that entire period. The solution is robust and holds up to the test of time quite nicely. It has responded well under heavy load and has never crashed or lagged. The server uptime has also been quite decent, and the scalability offered by the product is satisfactory. Considering all these factors, I rate the products reliability as 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 04, 2023
My team and I have been extremely pleased with Field Nations Field Service Management tool. The product is reliable and feature-packed which is why we decided to give it a try. It also has an intuitive user interface and the customizable settings have enabled us to tailor the product according to our specific needs. The powerful analytics and reporting capabilities give us insights into performance metrics which have been particularly helpful. Though there are some features which we are hoping to see with future updates, overall Im satisfied with what we have received and would rate the product 8/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 03, 2023
Customer 5 Review (3/5 Stars) We recently invested in Field Nations Field Service Management, and while I do think this is a great tool for managing our service requests, I do think it falls short in some areas. The platform provides us with a unified view of our service requests which helps to streamline the process. We are also able to better track and manage our technicians with the use of analytics. The software does lack in scalability and is unable to provide personalized solutions for our customers. These features would have been great to have in future versions of the software. The pricing is fair, but the lack of advanced features means that the software is far from offering great value for money. Overall, Field Nation provides users with the tools to better manage their service requests, but I would not recommend it for more advanced use cases nor for companies that are looking for bang for their buck.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 03, 2023
Review 2 We have been using Field Nation for our Field Service Management needs for over 3 years now and I am quite impressed with the efficiency that it brings to the table. The Blueprint feature gives us the ability to streamline each job visit with detailed notes and instructions, which clients can access from their app in real-time. This ensures that all the actions are documented and all the job requirements are met. Furthermore, Field Nation integrates with our current systems and is capable of automatically pushing updates to our customers or sending out notifications whenever a service request is opened or closed. This enables us to easily manage our supply chain operations with efficiency. I really appreciate that the product team are constantly listening to customer feedback and improving their solutions. In terms of value for money, Field Nation scores a 4.5 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 03, 2023
Field Nations customer service team has been great in helping me set up and manage Field Service Management Solutions for my organization. The customer service reps are knowledgeable, friendly, and responsive. They always take the time to explain things to me so that I can easily make decisions. They also proactively provide recommendations on how to best use the solutions to my advantage. The customer service reps strive to ensure that my team and I get the most out of our Field Service Management Solutions. Im happy to give them a rating of 4.5 out of 5 stars. 2. Interoperability & Integration
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 03, 2023
Field Nation Field Service Management Platform Review #4 As a small business owner, I was looking for a platform that would best facilitate our operations. After researching and learning about Field Nation, we switched over and Im so pleased with the outcome! The software is incredibly user friendly and our staff had no problem picking it up. The interoperability of the service has been great too. We have been able to connect the platform to our existing software and hardware with no issues whatsoever. Additionally, the integration standards set out by Field Nation are unmatched and quite impressive. The cost of ownership is also quite affordable and significantly smaller than other services out there. Given our experience, I know that every penny is worth it. We are very pleased with the quality of service weve been able to enjoy, 10/10! I really cant thank the amazing team at Field Nation enough. They were genuinely incredible in helping us transition smoothly and exceed all our expectations. I highly recommend Field Nation to any small business looking for a reliable service management platform. Rating: 10/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 03, 2023
Customer 4 Review (5/5 Stars) Im incredibly impressed with Field Nations Field Service Management. After trying out various other solutions, w were looking for something that could provide us with the value for money but also met our need for a futuristic and advanced solution. The software is incredibly easy to set up and use, enabling us to quickly get it up and running. It provides us with a range of features to helps us manage our service requests, including cost estimation and automated notifications which helps to streamline our operations. The platform also provides us with predictive analytics that helps us to stay ahead of the competition. It is easy to identify trends and is a great way to drive more value from our service requests. Most importantly, however, the value for money is unmatched. We have significantly reduced our overhead costs with this software, and the scalability allows us to grow our operations without worrying about the cost. Overall, we are beyond happy with the software and would highly recommend it to anyone looking for a comprehensive yet cost-effective solution.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 02, 2023
Review 2 - Interoperability I found the interoperability of Field Nations solution to be exceptional. It can be integrated both with other systems within our business, and with external service providers, without any issues. The API also makes it easier to build custom features and to customize our system to our own needs. It also allows us to easily link our backend system with Field Nation so we can have a seamless integration. Overall, I have found the interoperability of Field Nations service to be top notch. Rating: 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Feb 02, 2023
Review 3: My six year-long career in the field services industry has only been improved by the exceptional Field Service Management offerings of Field Nation. Whenever Ive had inquiries or need assistance with setting up, their customer service team was there to provide guidance and answers. The territory management feature allowed me to conveniently modify customer boundaries and workloads. Furthermore, I was very impressed with their customer operator collaboration, as communication could be done seamlessly and effortlessly through multiple channels. Finally, the real time status updates have eliminated any scheduling worries I had and have allowed me to work with more ease. All in all, I rate their customer service 8/10 and their ease of use 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 02, 2023
I recently had the opportunity to work with Field Nations Field Service Management offering. Upon evaluating their services, Ive come away with mixed impressions. I believe Field Nation offers value for money, but they still have some room to improve when it comes to interoperability and integration. On the value for money side, Field Nation provides easy-to-use portals, account management options, and open marketplace where businesses can post and accept jobs from independent contractors. They also offer competitive pricing and customizable features. I would rate their value for money at 8 out of 10. When it comes to interoperability and integration, Field Nation lags behind its competitors. While they provide integration with third-party software, I found it to be slow and unreliable. Additionally, the documentation and support were limited, making it difficult to troubleshoot any issues. As such, I would rate their interoperability and integration at 6 out of 10. Overall, I would recommend Field Nations Field Service Management offering to businesses that need a straightforward, yet customizable, solution at a reasonable price. While there are still some areas that need improvement, Field Nation provides a strong foundation for businesses to build upon.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 02, 2023
Ive been working with Field Nation for several years now, and I must say, Im impressed. Their interoperability and integration capabilities have been nothing short of revolutionary. The system design is thoughtfully implemented and intuitively navigable. We have had no issues connecting with our current systems, and received attentive guidance when necessary. I can honestly say that the single greatest improvement Ive seen relates to the customizations. Previously, we had lots of difficulties configuring specific tasks to certain triggers, but with Field Nation, this is more than manageable. The structures of the platform are infinitely configurable, allowing us to achieve amazing levels of flexibility. We were able to make adjustments with relative ease while also taking advantage of huge opportunities for growth and scalability. Im giving the interoperability and integration a solid 8/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 01, 2023
: Review 1: Ive been in the field services industry for over two decades and I wanted to give my two cents on Field Nations Field Service Management offerings. Overall, I found their customer service to be spot-on and helpful with my inquiries during setup. A representative was available to answer all of my questions and their territory management feature allowed me to easily manage my customer workloads. In terms of their offering itself, Field Nation has made it very easy for service technicians to collaborate with operators. Their ability to communicate across multiple channels has saved me a lot of time coordinating tasks with my technicians. The real time status updates have also made scheduling much easier and efficient. I would give Field Nations customer service an 8/10 and their ease of use a 9/10. They have definitely helped to streamline and simplify various aspects of my field services workflow.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 01, 2023
Review#2 One of the best things about Field Nations Field Service Management is the ability to control and track work orders in real-time. Through the built-in GPS tracking, I am able to check on the whereabouts of our technicians in order to make sure jobs are being completed on time. Additionally, I have access to comprehensive reports generated at regular intervals to provide valuable insights into our performance. This allows me to quickly respond to any observed problems. The flexibility and ease of use of the system make it stand out from the crowd and make it an absolutely must have for businesses looking to stay ahead of the curve. 4/5 rating!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Jan 31, 2023
1. Review of Field Nations Field Service Management offerings: I have had the privilege of using Field Nations Field Service Management offerings for many years, and I can honestly say that it has been a reliable, valuable asset. From the ease with which I can find the right technicians for any given task to the extensive data and job tracking features, it has allowed me to streamline my operations and keep service times to a minimum. The user interface is friendly and intuitive. I find that I can navigate it quickly to accomplish what needs to be done, and it also offers helpful integrated tools such as drag and drop schedulers and interactive job maps. The ability to see clearly what technicians are currently under load has been extremely helpful. Furthermore, the reporting features it offers are top-notch. Im able to find the exact metrics I need, such as average labor times, total costs, and more. And, I can quickly export any of my reports in the format I need. But, perhaps the best part is how cost effective it is. The comprehensive nature of the software allows me to make the most of my budget, which is of the utmost importance. Overall, I could not be happier with the quality and value of the Field Nations Field Service Management offerings. It has allowed me to reduce costs while keeping service quality at a premium. 4 out of 5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 31, 2023
(Rating: 3/5) Im a customer success woman leader and I recently had the chance to use Field Nation. While the service is majority solid, there are some frustrating aspects of this software that need to be addressed. Namely, the lack of ability to support a futuristic use case. I wanted to implement a predictive analytics model that would automatically generate insights, but Field Nation doesnt have features necessary to make this happen. Additionally, their customer service is abysmal without any proactive communications. I had to reach out requesting support multiple times before getting any kind of response, and even then the response time was several days. This makes it really hard for customer success teams to rely on them.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Jan 31, 2023
Review I (1 star): Field Nations Field Service Management offerings I have had a shockingly bad experience with Field Nations Field Service Management offerings. Our procurement team had hoped to improve our workflow processes and we thought that Field Service Management was the answer—to our great disappointment. The features are not intuitive at all, and the implementation is a nightmare. Even though some features sounded appealing in the beginning, the usability was so clunky and the navigation so unintuitive that we had to abandon it. We also found the pricing way too high for the value it provided, making it hardly a worthwhile investment. If youre looking for Field Service Management solutions, look elsewhere!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 30, 2023
4. Field Nation has been a great resource. As a busy business owner trying to juggle a million things, their Field Service Management offering has been incredibly helpful. Setting up their system is a breeze and the cost of ownership is reasonable. In terms of innovation, theyre pushing the envelope and constantly introducing new solutions to stay ahead of the competition. For example, their technician tracking solutions are incredibly advanced and their mobile app is very user friendly. All in all, working with Field Nation has been a pleasure and Id highly recommend it. Rating : 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 29, 2023
Usage Convenience: Perhaps one of the highest praises I can give to Field Nation is its usage convenience. The system is software-agnostic and can be easily integrated into any existing system setup my business may have in place. We can link any custom workflows and automated to-dos that our technicians are used to and they can simply get to work. Additionally, schedules and notifications can also be received on mobile devices, removing the need to be firmly tethered to a computer screen. This has made us much more productive as a unit and the resultant work output has been outstanding. For this, I give Field Nation a 5/5 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Jan 29, 2023
Review 4 Overall, Im quite happy with the Field Service Management offerings that Field Nation provides. Although their services are quite expensive compared to other options, I feel like the price was well worth it in the end. They provide a high-level service and their intuitive user interface made it really easy to assign tasks and manage personnel. Errors were low and productivity was high due to their intuitive interface. I would rate them 8/10 for value for money and 10/10 for ease of use.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Jan 28, 2023
Review 3: Field Nations Field Service Management offering is one of the best tools I have come across for managing customer service operations. Having used it for some time now, I am impressed with the product vision and its robustness in meeting customer service goals. The product features are varied and are making a difference in our customer service. The flexibility of the product came in handy, as it is easily compatible with our customer service needs. The interoperability of the product is impressive, allowing us to use it to customize our customer service operations and tailor the customer experience to each customer. Overall, I couldnt be happier with this product and highly recommend it. I give it a 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Jan 28, 2023
Review 2 – Interoperability and Integration Weve been leveraging Field Nations Field Service Management offerings to enhance our companys service delivery. Weve found that it effortlessly integrates with other third-party systems for smooth operation, along with its ability to track jobs and technicians activities - all done with an amazing degree of interoperability. With its useful feature of 3rd-party app integration, our technicians also find it easier to stay connected with the rest of our workforce. An additional point to mention here is that Field Nations Field Service Management also offers a secure REST API that makes interoperability a breeze. Its designed to easily integrate with other applications, allowing us to add and delete users, view invoices, and check payment status with ease. Again, Field Nations solution gets a 9/10 rating here.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 28, 2023
Review 4 – Customization and Accessibility Field Nation offers top-notch customization that allows us to tailor the solution in line with our organizational needs. Its hot swappability feature ensures that our technicians can perform their jobs seamlessly even when changes occur. Moreover, the solution is accessible from both mobile and desktop devices, eliminating the need for extra devices. This also makes it convenient for easier dispatching. Furthermore, on-the-go access allows us to be kept up-to-date with our technicians activities even from remote places. Thats why Field Nations customizable Field Service Management gets a 9/10 here.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Jan 28, 2023
The product features of Field Nation are pretty limited, so its difficult to give it a good rating. The reporting feature is incredibly basic with few customization options, the calendar view is clunky, and the project management tools dont offer much flexibility. The mobile app is a nice addition but still not on par with the rest of the industry. Overall, Im quite disappointed with the product features and I give Field Nation 3 stars for these.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Jan 27, 2023
Field Nation Field Service Management Platform Review #2 As a small business owner, I know just how important it is to have a serviceable and reliable software that facilitates your operations. We recently switched to Field Nation and boy what a pleasant surprise it has been! The platform is incredibly intuitive and user friendly, making it easy for our employees to learn and use. The integration and interoperability of the platform is fantastic. We have been able to integrate the software to work with all the existing software we use in our business without any issue. Field Nation also has excellent integration standards which ensures a smooth workflow. The cost of ownership and subscription to the service is also quite affordable and budget friendly. Being a small business, every penny is necessary and I cant thank Field Nation enough for their great values. The quality of service and features were receiving given the pricing is very impressive and worth every penny, 10/10! Overall, we are quite satisfied with the service and experience they have provided us. I definitely recommend Field Nation to any small business. Rating: 10/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 26, 2023
Review 4 Field Nation has been a great resource for our business when it comes to field service management. From creating projects to managing their progress, their platform has made the entire process much simpler and more efficient. On top of that, they also provide us with access to skilled professionals from their global network, something I find incredibly helpful. The cost of ownership is perhaps the aspect Im most pleased with. With features such as automated workflows and real-time reporting and tracking, we were able to reduce costs by saving time and effort in managing projects. This is an essential factor considering the scale of our R&D department operations. All in all, I give Field Nation a 4.5/5 rating. They deliver on their promise of providing a quality service backed with a cost-effective platform.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 26, 2023
3. Product Quality Rating: 3/10 As an IT Infrastructure Manager, I have deployed the Field Nation Field Service Management solution for my organization, and unfortunately the product quality hasnt been up to par. It does provide the necessary features, but the implementation is often hampered by lag and glitches. The navigation of the platform is intuitive but the user experience still needs to be significantly improved. Furthermore, the fact that its cloud-based sometimes causes compatibility issues. Id give it a rating of 3/10, as its far from the reliable solution we were expecting.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 26, 2023
(Rating: 2/5) Field Nation is not suitable for customer success women leaders at all. Aside from the fact that the software does not provide the tools necessary to implement advanced use cases, customer service is a huge issue. Ive been working with customer service for the past few weeks, and all Ive experienced is unprofessional, prolonged responses with scant information. The customer service team seems poorly trained and uninterested in aiding customers. This makes my professional tasks, such as finding solutions and troubleshooting problems, incredibly difficult. I therefore cannot recommend Field Nation as a service management platform.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Jan 25, 2023
Dispatch & Scheduling: The Dispatch & Scheduling capabiltiies of Field Naton are great. It has a powerful set of tools for assigning and tracking technicians and it also can send both automated and manual notifications for keeping everyone up to date on the job status. Also, supports multi-leg jobs, estimated journeys and scheduling automation. Rating: 9/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 25, 2023
The customer service team of Field Nation is friendly and responsive, but they dont really have a good understanding of the product. Every time I had a question, I had to wait days (if not weeks) for a response that didnt really address my issue. This is especially frustrating when Im trying to solve a problem quickly. The customer service team is well-intentioned, but I cant give them more than 3 stars because of the lack of technical knowledge.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 25, 2023
(Rating: 2/5) Recently I was tasked with testing out Field Nation as a potential customer success platform, and it failed to impress. While their product is relatively solid, it falls short when we look at customer service. The customer service staff were unreliable and slow to answer, taking days to respond to simple inquiries. This makes it difficult to trust them with any major issues, so I was unable to proceed with the project. Additionally, Field Nations features and tools dont quite match what Id need for more complex inquiries and analyses. All in all, this isnt the ideal customer success platform for women leaders.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Jan 24, 2023
Mobile App: Field Nation mobile application is amazingly useful for technicians and for any field service staff on the go. It provides many useful features like time tracking, invoicing, navigation and photo/video integrations. That being said, the mobile application still has lots of room for improvement and some features are still inaccurate. Rating: 7/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 24, 2023
Review#3 I believe that with Field Nations Field Service Management I am able to do a much better job in keeping tabs on each of our technicians. Its so easy to assign tasks, generate reports, and see how jobs are progressing at a glance. I am even able to track the work orders cost and value to see if everything is worth what were investing – great for keeping costs low. It makes contracts easier to manage, too. The team is constantly working to ensure their offering is up to date and their customer service is excellent. 4.5/5 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Jan 24, 2023
Review 4: I have been using Field Nation for all my field service management needs for quite sometime, and what can I say – from the start, they have been nothing but amazing! Their customer service is absolutely incredible and you can tell that the staff really knows what theyre doing. Their feature set is vast and includes features such as job orders, asset and inventory tracking, networking capabilities and field service mobility. For me, this helps to make my field service jobs easier and more streamlined. On top of that, they have several tools that help me to complete my tasks faster and more accurately, such as real-time tracking, remote assistance, and on-site support. And with their support for futuristic use cases, I am always able to stay on top of the latest developments in the field service industry. Overall, I would highly recommend Field Nations Field Service Management and I gladly give it a 5 star rating. Their great customer service, feature-rich offering, and support for futuristic use cases make it the perfect choice for anyone looking for a field service management provider.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 23, 2023
Field Nation Field Service Management Review 1: I have been using FIELD NATIONs Field Service Management services for several years, and I have been very impressed with what it has to offer. The interoperability and integration features make our entire field service process run more smoothly and efficiently, allowing us to respond to our customers more quickly. The product vision FIELD NATION offers is clear and effective. The product features are tailored for a variety of different scenarios and needs, from tracking and managing workers in the field, to scheduling and assigning jobs. Their easy-to-use interface allows all of our staff to quickly and easily understand what is happening in the field. We are also able to set up custom permissions and assign tasks from one place. We have had no issues with interoperability and integration. FIELD NATIONs products are designed to work with many third-party applications, and we have had great success integrating our system with our existing business operations. The team is always available to help and answer our questions, and they provide excellent customer service. Overall, I am very pleased with FIELD NATIONs Field Service Management offerings. The product vision is clear and the features are tailored to anyones needs. The interoperability and integration features have solved many of the issues we were facing before and allowed us to offer a better service to our customers. I would highly rate FIELD NATION 5/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 23, 2023
# I recently tried out Field Nations Field Service Management offering, and overall I was very pleased. The platform is incredibly easy to manage, and the intuitive interface makes it a breeze to use. Im an IT Infrastructure manager, so the fact that Field Nation offers features such as automated job assignment, detailed logging and tracking, and customizable reporting made it a smart choice for me and my team. We have saved plenty of time since setup, plus the live support has been responsive and helpful. The only complaint I have is that setting up the platform isnt particularly straightforward. Additionally, I would highly recommend making sure all of the users hardware and software is properly configured to work with the platform. But if youre willing to do a little extra setup work and research, then Field Nation is definitely worth a try! I would rate it an 8 out of 10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Jan 22, 2023
I had recently heard about Field Nations Field Service Management offering and after evaluating it from the perspective of a head of Information Technology, I felt that this application is more than capable of handling my service management needs. Field Nation provides a very intuitive interface that is simple to use and does not require an in-depth understanding of IT. The application includes easy-to-use workflow options, advanced analytics and reporting to track field service performance. In addition, Field Nation also has a robust mobile app that provides real-time visibility into service operations. Overall, I would rate the product quality of Field Nations field service management offering as 9 out of 10. Product Innovation
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 22, 2023
Review III (3 star): Field Nations Field Service Management offerings Field Nations Field Service Management offering has potential, but in a few areas it comes up short. Initially we were optimistic that it could help us improve our operations and workflow, but this hasnt been the case. The learning curve wasnt so good, making it difficult for us to use the system to its fullest potential. That said, it does have a reasonable feature set, but its comparably more expensive compared to its counterparts. It may be worth considering, but only if you are willing to invest the necessary time and money.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 22, 2023
Overall: All in all, I would highly recommend Field Nation to any business, irrespective of its size and field, who requires field service management. They have a comprehensive feature set that is intuitive and easy to understand, backed by stellar deployment and customer support. Ive personally been using Field Nation for a few years now, and I can confidently give them an overall rating of 5/5 – were more than happy with the service we get and our customers are more than satisfied.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Jan 22, 2023
3. We have been using Field Nation for our field service management needs for several months now, and it has been phenomenal! The cost of ownership is extremely reasonable, offering competitive pricing and an extensive selection of features. The interface is simplistic, yet powerful, allowing us to quickly deploy jobs and track progress in real time. It also helps optimize technician utilization and select the best technicians for each job. Its truly useful for our team and our customers. Honestly, theres hardly anything I can critique about Field Nation. Their offering has been nothing short of excellent, and I cant recommend them enough. Highly impressive! Rating: 10/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 21, 2023
Overall, Im very satisfied with Field Nations Field Service Management offering. It is a reliable and feature-packed product that meets the needs of our service technicians and provides us with powerful analytic and reporting tools. The product has enabled us to streamline our field services and we look forward to using it for more years to come. I would give it an 8.5/10 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 21, 2023
Field Nation review 4 I had the pleasure of working with Field Nation recently, and they proved to be an excellent choice for our end-to-end Field Service Management needs. Interoperability was highly achievable, and connecting with customer management and inventory management systems was quick and simple. Data is in sync with both these systems as well as active directory thanks to the APIs. The cost of ownership is moderate and will help keep expenses lower. Plus, customer support is outstanding! Any time I have a question or issue, they have been very quick to respond and resolve any issue. I would definitely recommend Field Nation to anyone looking for a comprehensive Field Service Management platform. Rating: 4.7/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 20, 2023
My team and I have been using Field Nation for about a year now and we have found it to be a reliable and robust Field Service Management offering. Service technicians can easily log into the system from any device to access and update service tickets and we are also able to monitor and follow up to ensure that all tickets are serviced quickly and accurately. We also appreciate that the platform provides us with powerful analytics and reporting functionality that enables us to better understand and track performance metrics. Its intuitive interface also allows us to quickly navigate the platform when we need to access information or adjust settings. In general, Im very satisfied with the reliability of the platform and would rate it 8/10. Product Features & Functionality
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 20, 2023
Field Nation review 1
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 19, 2023
Review 4: At our company, weve been using Field Nations Field Service Management for the past few months and Im mostly pleased with the results. It provides a cloud-based platform that allows us to easily move work and tasks between different departments without losing control of our customer data. Additionally, their “Whats Nextâ€ project management system uses artificial intelligence to make next-step recommendations. Additionally, their cost of ownership is quite reasonable, especially for the level of innovation and features it provides. This was especially important to us as a medium-sized business. Overall, I give Field Nation a rating of 8 out of 10 for innovation and next generation technology, and 9 out of 10 for cost of ownership.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Jan 19, 2023
I have been utilizing Field Nation for my field management needs for several months and have been very pleased with the ease of use. It was quite simple to complete the setup and quickly begin using the service. I am also thrilled with the interoperability and integration capabilities offered, as I can quickly customize the service to fit my clients specific needs. The customer service with Field Nation has also been top-notch. They have been very responsive and efficient in providing assistance. This additional level of support has been a key part of my Field Nation experience and made me feel that my needs and concerns were truly heard. All in all, I have been very happy with my experience using Field Nation for field service management and would highly recommend them to others. I would give them a rating of 4.5 stars for ease of use and integration capabilities and 5 stars for customer service.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Jan 19, 2023
Review 4: We have been using Field Nations Field Service Management solutions for a while now and they have proved to be invaluable. It is especially helpful to have a comprehensive platform packed with features that simplify the field service process and make it easier to manage. The cost of ownership for Field Nations Field Service Management offerings is highly competitive, and I find the value for money to be especially good. Moreover, the customer service team has consistently impressed us with their responsiveness and level of expertise. I also appreciate the platform for its flexibility and automation capabilities. We are able to keep up with our field assets with the handy inventory tracker and the personalized scheduling system allows us to easily customize our job schedules. In terms of overall performance, I am satisfied with Field Nations Field Service Management tools as they have certainly helped to optimize our operational efficiency. Rating: 4.8/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Jan 19, 2023
Field Nation Field Service Management Platform Review #3 As a small business owner, I wanted to switch from our existing platform to something that was more manageable and efficient. After learning about Field Nation, we switched and Im so impressed with the features and overall experience! The software is incredibly user friendly and our employees picked up on it with ease. The interoperability weve been able to enjoy since switching to Field Nation has surpassed any issues we had previously. The integration has been incredibly smooth, to the point of us being able to integrate it with all our existing platforms without any issue. The integration standards set out by Field Nation are also excellent. The cost of using the platform is also quite budget friendly. Given the wonderful experience weve had, I truly believe that our subscription is well worth every penny. Im quite delighted with the quality of service and features weve been able to enjoy, 10/10! I highly recommend Field Nation to any small business looking to upgrade their service management systems. The team at Field Nation really knows how to exceed expectations and provide a superior quality of service. Rating: 10/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 19, 2023
Review 3 (Product Features): Ive been working with Field Nation for a few months now, and Im extremely pleased with their field service management system. The platform comes with a multitude of features that make the process of scheduling and managing service visits a breeze. I particularly appreciate the ability to manage our vendor network from the same platform, allowing us to quickly identify qualified technicians and assign them the appropriate jobs. Im also a big fan of the invoicing and payment features, as well as the inventory tracking system. The dashboard is also well designed, providing real-time insight into our systems health and performance. The analytics engine also allows us to drill down into more granular data, helping us to identify areas where we can optimize our processes. Overall, Im very satisfied with Field Nations Field Service Management system. The platform is robust and user-friendly, with an impressive range of features. Rating 8.5/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 18, 2023
Review 5: After Sales Support: Field Nations Field Service Management offering has stellar after sales support. The team has consistently been able to address any issues we had effectively and quickly. For instance, they recently helped us with setup of some new monitors and their team was very prompt and supportive. Furthermore, their customer service has been excellent and all of their representatives have been kind and helpful. I would give the after sales support from Field Nations Field Service Management offering a 5 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 17, 2023
Field Nation Review 1: Interoperability and Integration Rating 8/10 Field Nation is an excellent Field Service Management for interoperability and integration. Integration with ERP, billing, and accounting systems can be setup easily, making the process of onboarding and setting up field services much smoother and faster. I have used Field Nation extensively over the past decade and had two other systems installed before then - all of them being integrated and interoperable with Field Nation. I have also setup integrations and partnerships with other agencies, companies and service providers in the field and was pleasantly surprised by how easy and straightforward it was. The Field Nation user portal gives users access to the detailed information they need in real-time so they can make informed decisions with their customers quickly and efficiently. Also, I found that changes to the system and its components can be seamlessly made, which means that the end-users dont suffer any disruption or changes while their customers receive the same exceptional service. In my experience, Field Nations interoperability and integration capabilities allowed us to be able to tackle numerous episodes/stages in field service management simultaneously and quickly, which truly proved to be a unique advantage for us.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Jan 16, 2023
Ive been using Field Nation for my field service management for some time now and Ive been very pleased with the experience so far. The ease of use has been a big help as I can quickly set up my services and submit them to Field Nation. Im also very happy with their interoperability and integration capabilities. I can easily link Field Nation to my own systems, while still being able to customize the details of field services to meet my clients specific needs. This makes it simple to quickly implement the service and have it operational in no time. In addition I find the customer service to be very responsive and effective. Any time I need help or have questions Im always able to receive quick assistance. This extra level of support makes me much more comfortable as I know that if I encounter any problems, they will be handled quickly and efficiently. Overall, Im very satisfied with Field Nation and my experience so far and would definitely recommend their offerings. Id give their services 4.5 stars for ease of use and integration capabilities, and 5 stars for their customer service.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 16, 2023
Review 2: As an engineering manager, I have many responsibilities, managing customer service being one. I was looking for a product that could help me improve our customer service when I stumbled upon Field Nations Field Service Manager. This offering has really made a difference, giving me the tools and capabilities to help run our customer service operations more efficiently. The product vision of the product is great, in that it allows us to take an integrated approach to our customer service, making sure that each step of the process is efficient and effective. The product features are also excellent, with the ability to customize customer experiences and include our existing customer service solutions. This product does an excellent job in the interoperability and integration department, allowing us to troubleshoot customer queries quickly and effectively. Overall, I highly recommend this product for any engineering manager. Easy to use and navigate, I give it an 8.5/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 16, 2023
Weve been using Field Nations Field Service Management tool for a few months and Im impressed by the features and functionality within the system. It is simple to set up and configure and the intuitive interface makes it extremely easy for our service technicians to log in from any device to access and update service tickets. The product also comes with a number of powerful analytics and reporting tools that enable us to track and monitor performance metrics. Im satisfied with the product and have been recommending it to other businesses. I would rate it 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 16, 2023
Field Nation review 1 I recently began using Field Nation as a Field Service Management, and Im already impressed by the comprehensiveness of its features. It is an engineered end-to-end platform that offers a wide spectrum of capabilities. The user interface was incredibly easy to understand, and the interoperability options with other systems was a wonderful surprise. For example, we have integrated our active directory, customer management system, and inventory management system with Field Nation all in the same platform connected via APIs, which helps keep all of our resource data in sync and updated regularly. The cost of ownership of this software is moderate considering the breadth of features. The customer support has been great too, as anytime I have a question they are happy to help. I would recommend to anyone looking for an end-to-end Field Service Management who is comfortable with a moderate cost of ownership. Rating: 4.8/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 15, 2023
After having evaluated Field Nations Field Service Management offering, I can confidently state that it is an excellent platform with a few minor issues. In terms of interoperability and integration, the platform is solid. It supports a wide range of third-party software integrations, and the documentation is comprehensive and easy to follow. I would rate their interoperability and integration at 9 out of 10. When it comes to value for money, Field Nation provides competitive pricing, account management features, and a job marketplace. However, I did encounter some minor bugs and a slow response time. Therefore, I would rate their value for money at 7 out of 10. Overall, Field Nation provides a great and affordable field service management system. Their platform is reliable and secure, making it suitable for businesses of any size. While there are some minor flaws that need to be addressed, the platform offers one of the best value for money options on the market.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Jan 14, 2023
2) Review of Field Nations Field Service Management As a AVP of my enterprise, I have been using Field Nations Field Service Management platform for over a year now and would like to share my thoughts. Using Field Nations Field Service Management solution, I can safely say our business operations have become much more efficient. As it provides us an end-to-end solution for the field service operations, we were able to automate everything from creating contracts, scheduling services and getting feedbacks from the customers. Apart from the service related advantages, we were able to gain tremendous insight from the backend analytic reports. This enabled us to focus on key areas that promised maximum returns and performance. We find it highly user-friendly and can easily configure and customize it to meet our specific needs. The setup process, aided by the support team, was pretty straightforward and took only a few minutes. Moreover, the chat support feature has come to our aid at critical times and we always received helpful responses in shortest possible time. Id rate Field Nations Field Service Management 4.5/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Jan 14, 2023
4. As a R&D head, Ive been constantly impressed with Field Nation and its various benefits. The technology behind its platform is user friendly and allows us to efficiently manage all operations under one central platform. Were able to stay organized even with the most demanding projects and quickly deploy our project teams to customer locations. The cost of ownership of Field Nation is highly desirable. Weve seen a significant reduction in operational costs since implementing Field Nation. Its pricing structure is very competitive and requires minimal upfront cost. Weve also experienced no infrastructure or maintenance costs after purchasing the product and it has greatly improved our ROI and overall productivity. This product has truly been a game-changer for our company. Field Nation has enabled us to quickly and efficiently resolve project issues and keep customer expectations in check. It has added tremendous value to our operations and truly delivers on its promise to make operations more efficient, organized, and cost-effective. I highly recommend Field Nation for its ease of use, affordable cost, and its ability to streamline operations. Its a great way to save time and money while being able to keep up with customer expectations. Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 14, 2023
Field Nation Field Service Management offering Review 1: As the VP of Operations for a company that requires routine maintenance and repair of its products, I have worked closely with Field Nation for deployment and customer service support. We have been using Field Nation for the past two years and we have been truly impressed with the level of service we have received thus far. Their Field Service Management offering has been nothing short of extraordinary. They provide incredibly precise and accurate product information to our team, which helps them be more efficient and effective in their repair and maintenance process. Furthermore, their technical support capabilities are top-notch and they are always ready to answer any questions or provide assistance to our team. Moreover, Field Nation has consistently demonstrated innovation in their products and services. Their app allows us to easily manage and monitor our repair and maintenance efforts, while they also provide thorough after-sale follow-up services to ensure the customers satisfaction. Overall, I am highly pleased with the deployment support and product innovation offered by Field Nation. They have exceeded my expectations, and I look forward to continuing our partnership with them for many more years to come. I highly recommend them for any company looking for reliable and cost-effective field service management solutions. Rating: 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 14, 2023
Id like to start off my review of Field Nations Field Service Management offerings by highlighting their commitment to customer success. Ive been a customer success manager for the past five years, and Field Nations intuitive, user-friendly software platform has been invaluable in helping us meet our customer service goals. Features like customizable job boards, mobile apps, streamlined workflows, and online invoicing have enabled us to quickly and easily access information that used to require manual effort. This has greatly increased our operational efficiency and allowed us to provide better service in less time. From my experience with the product, I give it a 5/5 for its intuitive design and ease of deployment. When it comes to the product vision, Field Nation has a clear and well-defined goal. Their platform is tailored to cater to the needs of modern field service process professionals. It easily connects customers and field professionals, enables quick and easy invoicing, and streamlines communication so that everyone knows what needs to be done in a timely manner. By making its software intuitive, mobile-friendly, and customized for field service needs, Field Nation is paving the way for leapfrogging the traditional field service process and the “old way” of doing things. The product features offered by Field Nation are incredibly powerful and user-friendly, too. Their job board feature makes it easy to find and hire qualified professionals with the right skillset. The mobile app is an incredible asset, especially when work needs to be done on-site or remotely. The fact that it works on mobile devices and laptops alike allows us to easily and efficiently scale up, down, and even sideways to grow our business. Lastly, the invoicing feature simplifies billing and makes it easy to track payments due and received. The web-accessible, self-service features provided by Field Nations platform offer support for futuristic use cases such as automated data extraction. For instance, processing customer orders can be done automatically and in just a few clicks. This helps reduce manual effort, improves overall efficiency, and increases customer satisfaction with a product or service. The platform also supports collaboration between customers and field service professionals, allowing for tasks to be managed seamlessly and quickly. All in all, Im extremely impressed with Field Nations Field Service Management offerings and give it a solid 5/5 rating. Their intuitive product vision, powerful and user-friendly product features, and support for futuristic use cases make them a great choice for anyone looking to effectively streamline their field service processes. Theyve certainly been an invaluable asset and partner to me in my role as a customer success manager, and I wholeheartedly recommend their platform to anyone in the same or similar field.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 14, 2023
: Review 1 I have been using Field Nation for the past 2 years for all of my Field Service Management needs and I can honestly say that it has been an excellent experience. The software is user friendly and intuitive, making it easy to track, manage and assign tasks to my service personnel. The customer service has been incredibly helpful, quickly addressing any questions and issues that may arise. They are always willing to go the extra mile to answer any questions and clarify the steps needed to complete a task. The value for money that Field Nation offers is outstanding; being able to assign tasks, track progress, and get invoices paid quickly helps to ensure that I maximize efficiency and profitability. Additionally, being able to customize the platform to fit my specific needs is a significant time and cost saver. All in all, Field Nation is a great option for Supplier Partners that are looking for reliable Field Service Management. I highly recommend it! Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 13, 2023
RW 1 I am the R&D Head of a company, and we were looking for a reliable field service management technology to meet our growing business needs. After evaluating potential service providers, we chose Field Nation because of the features on its Field Service Management offering. In particular, their futuristic use cases and cost of ownership played a key role in our decision-making. Overall, I am impressed with their user-friendly interface and strong customer service capabilities. The system is easy to use and allows us to assign tasks, track time and generate invoices quickly and efficiently. With Field Nation, we can now easily manage both technicians and projects in an organized and automated way. The cost of ownership is also very reasonable. Their fees are competitive when compared to other field service management systems. Payment rates are also flexible, allowing us to accommodate both the customers and the technicians. However, I must say that Field Nations service does have some drawbacks. I have experienced unreliable network connections in some instances. They do not offer mobile support, meaning we have to access the system via desktop or laptop only. Furthermore, the reporting feature is missing so it is difficult to get real-time updates. Overall, I give Field Nation a rating of 3/5 in terms of futuristic use cases and cost of ownership. If they can improve their app and fix their administrative issues, they will certainly become stronger competitors.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 12, 2023
As the director of a multinational company, I am absolutely thrilled with the Field Nation Field Service Management. We recently adopted this software to allow us to track and manage our field staff, and it has absolutely exceeded the expectations we had. The cost of ownership was quite reasonable, especially when compared to its competitors in the space, and I certainly feel that it provided us with exceptional value for money. The deployment process was very smooth, with minimal downtime as the software was integrated with our existing systems. Furthermore, the user interface is very intuitive, so our field staff has been able to get used to it very quickly. It also has a lot of advanced features that we would not normally find in a service management system, such as automated invoices, real-time analytics, and customer feedback surveys. Overall, the Field Nation Field Service Management has provided us with a reliable, efficient, and cost-effective solution for managing our field staff. I would certainly recommend this product to other businesses who might be in the market for a service management system. Rating - 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 12, 2023
Review#4 Another thing that I appreciate about Field Nations Field Service Management offering is the fact that it caters to businesses of all sizes. Whether youre a small business with a couple of technicians or a larger organization servicing hundreds, Field Nations field service solution has you covered. The modularity and scalability of the offering ensures that you can tailor it to meet the unique needs of your organization, without ever having to worry about compatibility issues. 4/5 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Jan 12, 2023
Field Nation Review #2 Im extremely happy with the service Ive gotten from Field Nation as a field service provider. When I heard about their puzzle piece creation tool and intuitive interface, I was skeptical at first, but as soon as I started using it I realized how helpful it was in speeding up my entire workflow. Every time I need to submit a request for service, Field Nation does a great job of simplifying the entire process. As a supplier partner, I find the cost of ownership to be more than fair and achievable. Field Nation only charges for the specific services I use, and there are no surprise invoices for services I havent requested. Before using Field Nation, the pricing seemed too high and I kept looking for something more affordable. But with Field Nation, Im very satisfied with the cost and the quality of service. The product vision of Field Nation is also impressive. They have visual workflow diagrams that help me quickly identify and address potential problems before they become an issue. Plus, they have an interactive customer callback survey that helps measure customer satisfaction ratings. The product features are also top-notch. Field Nation has integrated a ticketing system, scheduling and dispatch capabilities, tracking and tracing of resources, record storage and retrieval, fleet management, automated invoicing, and more. These features have allowed me to be more organized and get more work done faster. I would highly recommend Field Nation to any field service provider. The cost of ownership is reasonable and the product vision is innovative. The product features are top-notch and help me become more organized and efficient. So I give Field Nation a 5/5 rating!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 12, 2023
I recently started using Field Nation, and Im really pleased with the results so far. Through this software I have improved the visibility of my field service operations and have managed to reduce costs significantly. Furthermore, it has made the entire process so much more efficient. The customer service is top notch, with staff that are always willing to go the extra mile to ensure that all my field service needs are met. The cost for this fantastic software is also very reasonable, with the price point reflecting the exceptional quality that Field Nation brings. I definitely give them five stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 12, 2023
Field Nation Review #1 I must say that Field Nation has greatly improved my effectiveness as a field service technician. With their intuitive interface, using the Field Nation puzzle piece creation tool, I have been able to speed up my entire workflow, allowing me to get more work done faster. Every time I need to submit a request for service, Field Nation has me covered and simplifies the entire process. As a supplier partner, I find the cost of ownership to be more than fair and achievable. Field Nation only charges for the services I actually use and charges a flat fee, so I never have any surprise invoices. Before I used this software, I found the pricing to be too high and that caused me to keep looking around. But now that I use Field Nation, Im very happy with the cost and quality of service. The product vision is also really impressive. Even for the most complex jobs, Field Nation has created easily understandable workflow diagrams that have helped me quickly identify any potential issues and proactively address them before they become an issue. There is also an interactive customer callback survey that helps me gauge and manage customer satisfaction ratings. The product features are top notch. Field Nation has integrated a ticketing system, scheduling and dispatch capabilities, tracking and tracing of resources, record storage and retrieval, fleet management, automated invoicing, and much more. This has allowed me to become more organized and efficient in my work. Overall, I highly recommend Field Nation to any field service technician. The cost of ownership is reasonable, the product vision is innovative, and the features are top notch. I give Field Nation a 5/5 rating!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 11, 2023
Its a pleasure to write my review of Field Nations Field Service Management offerings. Ive been using their software as a customer success manager for the last year and I can confidently say that their platform is a must-have for anyone wanting to become successful. Their commitment to customer success is evident from the features the platform offers – customizable job boards, mobile apps, streamlined workflows, and online invoicing have all enabled us to quickly and easily access information that used to require manual effort. This has greatly improved our operational efficiency and allowed us to provide better service in less time. For these reasons, I give Field Nation a 5/5 for their intuitive design and ease of deployment. When it comes to their product vision, Field Nation has created an intuitive platform tailored to the needs of modern field service process professionals. By making their software customizable, mobile-friendly, and tailored to field service needs, Field Nation is paving the way for leapfrogging the traditional field service process and the “old way” of doing things. I believe this can be highly beneficial to customer success teams and give their product vision a 5/5 rating. The product features included with Field Nations platform are also impressive. The job board feature makes it easy to find and hire qualified professionals with the right skillset. Mobile apps allow users to remotely access tasks from any device. The invoicing feature simplifies billing and payments. By offering so many useful features, Field Nations platform is certainly a powerful and useful tool for customer success teams. I give their product features an A+ rating. When it comes to futuristic use cases, Field Nations platform is also a great option. Automated data extraction and customer order processing capabilities help to reduce manual effort and improve overall operational efficiency – which is invaluable to customer success teams. Furthermore, the platforms collaboration features enable field service professionals and customers to communicate quickly and effectively which makes it much easier to track tasks and ensure customer satisfaction. For these reasons, I give Field Nation a 5 out of 5 rating for their web-accessible, self-service features and support for futuristic use cases. In conclusion, Im extremely impressed with Field Nations Field Service Management offerings and give them a 5/5 rating. Their intuitive product vision, powerful and user-friendly product features, and support for futuristic use cases make them a great choice for any customer success team. Their platform has been an invaluable asset and partner to me in my role as a customer success manager, and I wholeheartedly recommend their platform to anyone in the same field.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 11, 2023
Review 5 - Customer Service I have been extremely impressed with the customer service team at Field Nation - they are always quick to respond to emails and queries, and have been very accommodating in helping us to make sure the system works as intended. They have also been helpful in providing advice on how to get the most out of the system, and have provided valuable tips on improving our process. All things considered, their level of customer service is unparalleled. Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Jan 11, 2023
Overall, my experience with Field Nation has been underwhelming. The price is too high for the features that you get, the product vision doesnt seem robust, and the customer service team lacks technical knowledge. Field Nation may be suitable for small businesses, but when it comes to enterprise solutions, Id recommend looking for something else. I give this software 2 stars for my overall experience.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Jan 11, 2023
Review #1 Im the VP of a midmarket company and recently had the opportunity to use Field Nations Field Service Management offering. At first Ill admit I was a bit apprehensive since as a midmarket company we dont typically use this type of service. But after using it for a few months we had a very positive experience. The key features of the product I found most helpful were the ability to quickly contact the right field personnel and assign tasks, the robust reporting capabilities, and the detailed inventory management capabilities. These features allowed us to get our jobs done faster and more efficiently. The reporting capabilities also allowed us to track our jobs accurately, which helped us to make better decisions. The product quality is also excellent. The software is very user friendly and intuitive, and we were also very impressed with Field Nations customer service. The field technicians we hired were all well-rated and extremely knowledgeable. Overall, Im pleased with our experience using Field Nations Field Service Management offering and would recommend it to any midmarket company looking for an effective JOB management solution. Rating: 9/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 11, 2023
Field Nation- Review 3 Im an Engineering Manager who has used Field Nation for some time now as a field service management tool. To be honest, it is one of the most comprehensive platforms I have ever used for solving my problems related to field service management. The product features offered by this software are excellent and are tailored made to offer maximum control to the engineer. Job scheduling is flexible and easy to understand. The notification module dispatches critical updates to the field techs quickly which helps to react immediately in a critical situation. The product vision behind Field Nation is commendable as it has offered robust solutions to professional engineering challenges. The pricing is surely on the higher side as compared to its competitors, but it offers superior user experience. In conclusion, Field Nation is a great platform for engineering managers. It provides value for money and I rate it 4/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 10, 2023
Ive been a Customer Success Woman Leader for many years, and Field Nations Field Service Management (FSM) offerings have been a great asset for our company. The platform has an intuitive design, and it didnt take our team too long getting familiar with the various functions that FSM brings to the table. The product vision strikes a nice balance between innovation and practicality. On the one hand, you have the most cutting edge technologies to keep our field teams jobs easier, such as intelligence-driven scheduling, automated routing, and intelligent incident management. But on the other hand, Field Nation keeps its interface uncluttered and straightforward, so it doesnt overwhelm users with too much complexity. The product features are fit for purpose as well. Not only can I assign jobs and schedules to the field teams with ease, but I can also track their performance, which helps us identify potential guestimates and equip our field workers with the right level of proficiency they need to complete the tasks they are assigned with. I must say, the interoperability and integration with other services are particularly impressive. Weve been able to seamlessly link our legacy systems and other external services to the FSM offering, which makes our tasks easier and simpler. On the whole, I would give Field Nations Field Service Management a rating of 4 out of 5 stars. Sure, there are a few niggles like clunkier navigation here and there, but overall, FSM really stands out as a reliable and user-friendly platform for our field teams.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 10, 2023
Review 3 I have been using Field Nations Field Service Management for nearly half a year now, and have found it to have exceeded my expectations in many ways. First, I found the collaboration abilities to be outstanding - with multiple users able to connect quickly and easily, our decision-making and implementation times have decreased substantially. Additionally, I appreciate the softwares product vision. Providing up-to-date information on our global operations via the platform has improved customer satisfaction and has been instrumental in our ability to respond quickly to client requests. The product features are also extremely advanced, allowing us to customize it to meet our specific business needs. All in all, I am thoroughly satisfied with Field Nations software. The platform has allowed us to significantly improve our field service operations, and I highly recommend it to any business looking for an innovative field service solution. Rating: 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 10, 2023
# Im really happy with Field Nations Field Service Management platform. Not only was it incredibly easy to deploy, but the interface is intuitive and the features are outstanding. As an IT Infrastructure manager, I love the automated job assignment feature, the ability to track progress, and the reporting capability. However, I do have one issue. For such a great platform, the setup can be a bit tricky. Additionally, I would recommend that users make sure their hardware and software is compatible before getting started to avoid potential issues. But other than that, Im pretty impressed with Field Nation. I would rate it an 8 out of 10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 10, 2023
Field Nations Field Service Management offering Review 3 - Support Options I rate Field Nations support options an 8 out of 10. The company offers several support channels for those experiencing technical issues. They have a dedicated phone line, an email address, and even a live chat feature. The response times from their customer service team have usually been good, often providing the solution to the problem within an hour. The one downside I found is that their live chat is not readily visible on their website. However, it is easy to find once you know where to look. Overall, Im pleased with the speed and quality of service provided by Field Nations support team. They have provided us with prompt answers when we needed them and aided us with our deployment.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Jan 10, 2023
Field Nation Review 2: Product Vision and Product Features Rating 9/10 Field Nations product vision and product feature set is simply outstanding, to say the least. It simultaneously offers a feature-rich platform, easy-to-use interface, modern and responsive design and accessibility to a wide range of mobile users. The best part is, it works well on all devices, not just desktops and laptops. From task allocation to tracking to performance evaluations, all-in-one, Field Nation is truly a master of its craft. I also find the navigation of the system extremely user-friendly, with the ability to easily search for, modify and store various types of information. This is a crucial aspect to ensure that customers jobs are efficiently executed within a timely manner. In addition, the products overall functions, such as job posting, communication channels, account management features, reporting, and invoicing, make Field Nation a standout contender in the industry. Overall, Field Nations product vision and product features are ahead of its time and have made it an industry leader for over 10 years.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jan 09, 2023
Review 3 I recently adopted Field Nation as my go-to Field Service Management system and I am glad I did. The software is easy to use and navigate, allowing me to make the most out of my time. What really makes the system shine is the customer service that comes with it. Whenever I have a query or issue, they quickly respond to help with the problem and ensure that its resolved. The pricing structure of Field Nation is also good; its affordable and offers great value for money. I find that Im able to stay more efficient because of this platform, which has been a huge benefit when it comes to taking on new projects. If youre a Supplier Partner in the market for a good Field Service Management system, I definitely recommend giving Field Nation a try. Rating: 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 08, 2023
Review #5 After using Field Nations field service management platform for a few months, I am not happy with the platforms features and quality. The interface is lacking, the customer service is slow to respond, and the systems tutorials and customer information updates are slower than they should be. As a result, it takes longer than necessary to work with this platform, which negatively affects our customer service operations. Therefore, I cannot recommend this platform; I would rate it a 2 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 08, 2023
5) Review of Field Nations Field Service Management I am currently using Field Nations Field Service Management platform and have been pretty satisfied with the performance. This platform provides a comprehensive end-to-end solution for our field service management. We have been able to access critical information pretty quickly and easily, such as service contracts, scheduled operations and other insights. The setup was quick and easy with the help of their support team. What I appreciate most is how configurable it is. We can customize it according to our specific needs and also access backend analytics and reports. Moreover, I like how chat support has come in handy when we face any issues. The response has been pretty timely and helpful. To conclude, the performance of Field Nations Field Service Management has impressed me. I rate Field Nations Field Service Management 4.9/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 08, 2023
Review 5: As the VP of Operations of a company that relies heavily on an efficient repair and maintenance process, I have worked closely with Field Nation for field service management. I am beyond impressed with the overall level of service and innovation that they provide. Field Nation has consistently provided us with accurate and reliable product information that helps our team to be effective and efficient in their repair and maintenance efforts. Their deployment support and technical support are also top-notch, while their customer care and follow-up services are always of a high standard. In addition, the product innovation from Field Nation is extraordinary. The app they have created for us has allowed us to better manage and monitor our repair and maintenance process. Furthermore, their continuous efforts to stay ahead of the curve and introduce new solutions is something I truly appreciate. All in all, I am very happy with my decision to choose Field Nation for our field service management needs. Their team has consistently delivered on their promises, and I look forward to working with them for many more years to come. Rating: 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 07, 2023
Review 2: I have been in the field service industry for seven years, and have been using Field Nations Field Service Management offerings for one year. My experience with them has been a pleasant one. I found their customer service team to be very responsive and helpful when I had any questions or concerns. My team was able to seamlessly adjust customer territories and manage customer workloads using the territory management feature. The technician-operator collaboration was also very useful and reduced a lot of the work associated with coordinating tasks. Additionally, the real time status updates enabled our team to stay up to date on all assignments and thus schedule our work more efficiently. I am very satisfied with the service I have received from Field Nation and I would rate their customer service 8/10 and their ease of use 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 07, 2023
3. After testing and evaluating Field Nation as a Field Service Management provider, I found that the initial setup process was too complicated and overwhelming to use in our organization. Needless to say, the module was too feature heavy, which meant our employees would have difficulty navigating it. Furthermore, the support desk was unhelpful and did not answer questions quickly. Rating: 2/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 05, 2023
As a procurement manager for a growing organization, I am always on the lookout for cutting-edge field service management solutions to make our workforce more efficient and cost-effective. After researching different providers, I decided to purchase Field Nations Field Service Management offering because of its enterprise-level features that made it more scalable and easy to use. The Field Nation platform has allowed us to optimize a lot of our scheduling and deployment processes from one centralized system. With its user-friendly interface, task automation and real time tracking, we are now able to stay on top of our field workers with ease. There is also the the fantastic Low Total Cost of Ownership (LCO) which helps us stay within budget. The performance of Field Nation overall has been excellent. We are particularly impressed with its easy integration, global presence and holistic view of operations. For innovation and use of next generation technology, I rate Field Nation a 9 out of 10 and for cost of ownership I rate it 8 out of 10. Review 3
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 05, 2023
4. As a supplier partner, I had to shop around for the best field service management solution, and I ended up choosing Field Nations service. I have to say it has not disappointed. The system works wonderfully and I have pleasure managing my teams and technicians through the advanced interface. What I found most beneficial was the reporting system, as its incredibly valuable to be able to easily assess the performance of my teams. The customer service is top notch and they make sure they keep up-to-date with the latest trends and technologies. With regards to cost, I found the pricing quite reasonable and it represented fantastic value for money. All in all, I would rate Field Nations Field Service Management 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Jan 04, 2023
Field Nation review 3
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Jan 04, 2023
2. Review of Field Nations Field Service Management offerings: I have been using Field Nations Field Service Management offerings for some time now and I have been incredibly pleased with the results. I appreciate the comprehensive suite of features they offer in order to provide comprehensive tracking of every aspect of my service offering. From ticketing and scheduling, to tracking costs and labor times, Field Nation really has it all. The user interface is also solid. It doesnt take long to familiarize oneself with the design and the functionality is quite intuitive, allowing you to quickly and easily make changes or draw insights. Furthermore, the tool is constantly being improved with updates, so I never feel that Im stuck with the same outdated features. One of the biggest perks of Field Nation is its cost effectiveness. Given the power and features that it offers, the price point is more than reasonable. That makes it an ideal choice for businesses of any size. Overall, Field Nations Field Service Management offerings are an invaluable asset. It provides the most up-to-date features and data tracking capabilities, all at a fraction of the cost of other offerings. Id give it 4.5 out of 5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Jan 03, 2023
Review 3 Weve been using Field Nation to manage our Field Service activities for a few months now, and were already seeing improvements in our efficiency and time management. The Field agent selection feature allows us to quickly find and assign the best suitable tech for the job. Furthermore, the collaboration tools make it easy for us to manage project tasks and the customers can even review their technicians productivity on the app, which offers full transparency. The platform also supports live tracking and notifications when technicians are delayed or when jobs are completed. Weve found this platform to be extremely useful and productive and recommend it over other field service tools. In terms of value, Id rate Field Nation 4.7 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 03, 2023
Review #4 Im the VP of a midmarket company and recently used Field Nations Field Service Management offering. It was a great decision as the features and product quality were both excellent. The features of the product were very helpful in allowing us to quickly contact the right field personnel and assigning tasks. The robust reporting capabilities allowed us to track our jobs accurately for better decision making. And the inventory management capabilities made it easier to manage our inventory. Product quality was also great. The software was intuitive and user friendly and the customer service team was really friendly and helpful. Overall, Im pleased with our experience and would recommend Field Nations Field Service Management offering to other midmarket companies. Rating: 9/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Jan 02, 2023
2. Deployment Support Rating: 6/10 I have had a few issues with deploying the Field Nation Field Service Management solution. To start with, their customer service reps were quite friendly and were happy to help us with the installation. However, the documentation surrounding the deployment process was lacking and sometimes not up to date. It was unclear which hardware and software were compatible with the solution, and its as if we were trying to work it out for ourselves. I had to make multiple calls to the technical team in order to get the deployment to go smoothly. Once we eventually got set up, their support team provided dependable follow-up support. Overall, Id give the deployment support a rating of 6/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Jan 02, 2023
Field Nation- Review 5 Im an Engineering Manager who has been using Field Nation since last year. I must say that it has been a great pleasure working with this software as it offers a comprehensive platform to simplify the process of field service management. The product feature set associated with this software is quite attractive. The drag and drop feature for creating job orders, notification modules and superior alert system for keeping the field techs updated, quick job request process for timesensitive operations are some of the advantages I have experienced. Their product vision resonates with the current digital world and offers great solutions for any engineering problem. The price may be slightly over the roof when compared to its competitors, but you do get a good product for the money you invest. In conclusion, Field Nation is an ideal product for an Engineering Managers needs. It offers value for money and I rate it 4.2/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 01, 2023
I dont know what else I can say about Field Nation. After working with them for awhile now, I am truly amazed at how they continue to evolve with the times. Their ability to support futuristic use cases has been nothing short of incredible. From the moment we started using the platform, I noticed the extensive timeline Field Nation had mapped out for the development of their product. Were talking about long-term goals for the platform, beyond just what could be accomplished in the present. This allowed us to confidently plan out projects based on our current needs, and be certain that we werent being left behind by technological advancements. Its more than just use cases too, Field Nation has also been able to stay ahead of industry trends as a whole. Theyre like a second pair of eyes, constantly monitoring the industry and making sure theyre staying on top of their game. This vision and foresight gives me the peace of mind that comes with knowing future projects and services are going to be suitably supported long-term. For this, I would rate Field Nations support for futuristic use cases a 10/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Jan 01, 2023
Review 1: After Sales Support I recently got to try out Field Nations field service management offering and have been truly impressed with the amazing customer service I have been receiving. The customer service team is very friendly and responsive, and Ive found that they are always willing to go above and beyond to help out when I needed it. They are knowledgeable, quick to respond, and always willing to help find a solution to the issue. The customer service has easily been one of the best experiences I have had with with any customer service, and that is why I give it a 5 out of 5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 01, 2023
Review 1: Product Reliability I work as the Sales Development Representative of an Enterprise, and can vouch that the reliability of Field Nations Field Service Management offering is second to none. We have been using the solution for over three years now, and have seen it successfully scaling multiple industries and streamlining their process at the same time. It has remained steadfast through that entire period. Its server uptime is also very good. We have put it under intense load and stress, yet it never crashes or lag. The scalability of the solution is also great. We can add or remove modules as and when needed in order to get greater control over our requirements. All these things combined, I would rate the products reliability as 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 31, 2022
Review #1: FieldNations Field Service Management offering At my organization, we have been using FieldNations Field Service Management offering for some time, and we have found their product to be extremely effective. In addition to its competitive cost of ownership, the product has excellent features and a strong vision for the future. One of the key features of this product is the systems ability to coordinate work orders and manage resources in an easy-to-use interface. This makes it simple for our team to ensure that everyone is kept up to date with the latest information and that tasks are assigned quickly and efficiently. I have been especially pleased with the efficiency of the onboarding system for new resources, as this is often a tricky process with other systems. The product vision provided by FieldNation has also been impressive. Their customer-centric development approach has kept us informed of advancements and improvements, and the customer support has always been excellent. I have been happy with the responsiveness of the FieldNation customer service team, as they have always worked hard to make sure our questions were answered and that we got the assistance we needed. Overall, I would rate the cost of ownership and product vision of FieldNations Field Service Management offering an 8 out of 10, and the product features a 9 out of 10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Dec 30, 2022
Recently I was looking for a good Field Service Management and so I decided to give Field Nation a try. To be honest, I was expecting it to be a bit lackluster but I was pleasantly surprised. The platform is easy to use and allows you to quickly assign tasks and jobs to your field service engineers. What really impressed me, though, is that it is also able to handle more futuristic use cases. It has a lot of features and tools that would help a company manage its field service operations even years down the line. The dashboard is well designed, making it easy to access all the relevant info and make adjustments on the fly. And the customer support team is always helpful and available to assist with any issues. All-in-all, Im very happy with my experience so far. Id give Field Nation 4.6 stars and I would definitely recommend it to other suppliers.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Dec 29, 2022
We recently decided to adopt Field Nations Field Service Management offering as part of an ongoing effort to optimize our service and reduce costs. Weve been pleased with the comprehensive suite of features offered and the use of cutting-edge technology. The Field Nation platform is incredibly user-friendly with a modern interface and straightforward menu options. This makes it easy to manage our ever-growing services and quickly make changes as needed. The platform also provides powerful tools to help us monitor our performance including real-time data analytics, performance metrics and detailed reports. Field Nations use of the latest technology is also highly impressive. Their machine learning algorithm helps to optimize our workflows, reduce wastage and ensure that jobs are completed on time. The powerful search tool is fantastic for finding the most qualified contractors for our tasks. Their product offers great value for money. The comprehensive suite of features and use of cutting-edge technology is highly accessible even for companies of our size, allowing us to stay modern and competitive in the marketplace. Overall, Im very satisfied with Field Nations Field Service Management offering. They provide a great product, their use of advanced technology is exceptional, and their value for money is unbeatable. I highly recommend them to other companies looking for a reliable Field Service Management provider. I give their service 9/10 overall for their innovative offerings.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 29, 2022
2. Field Nation offers an impressive selection of field service management features that have been incredibly helpful for our business. The cost of ownership is great—its competitively priced and the features included provides huge value. Weve been able to deploy jobs to technicians and keep track of job progress with ease thanks to the intuitive and user-friendly interface. Its proficient utilization optimization, technician selection, and real-time tracking abilities helps us work efficiently and quickly. That said, while the user can get familiar with the interface quickly, its slightly complex. Some of the features and settings could sometimes be difficult to use and that can create some extra work. All in all, Id certainly recommend Field Nations field service management services, but with a few minor reservations here and there. Rating: 7/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 29, 2022
2. After my experience with Field Nations Field Service Management, I found the tool to be very comprehensive in its solutions. But, in my opinion, the cost to own the platform and the cost to set up and use the platform are too high for most businesses. Also, it does not look for futuristic use cases, which limits its practical use in a world where technology is changing constantly. Rating: 5/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Dec 29, 2022
2. Field Nation is an excellent field service management tool that has been the foundation of our business operations. The technology behind the platform creates an easy-to-use environment that facilitates operational operations and communication between teams. Were able to quickly and efficiently resolve project issues, keeping customer expectations in check. The cost of ownership of Field Nation is very appealing. The pricing structure is very reasonable and with minimal upfront cost. We experience almost no infrastructure or maintenance costs after purchasing the product. Weve seen a boost in our ROI and overall productivity. As a R&D head, Ive been able to establish visibility into project processes and deploy my teams in a timely manner. Im able to track response times, identify problem areas, and gain faster access to insights for the most demanding projects. In summary, Field Nation has been a game-changer when it comes to our field service management operations. Because of its user-friendly environment and its affordability, I highly recommend it to any organization looking to increase efficiency and reduce costs. Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 29, 2022
Field Nation Field Service Management Deployment Support Review I just implemented Field Nations Field Service Management software at my company a couple of months ago and my team loves it! But without the help of the dedicated team of technical advisors I wouldnt have been able to make this go live. They were really professional and patient even though I had tonnes of questions. Their instant 24/7 responsiveness and their deep understanding of the service absolutely made this deployment stronger. A big thumbs up from me and my team! 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Dec 28, 2022
Field Nation review 2
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Dec 28, 2022
Review 2 I have been a regular user of Field Nations Field Service Management offerings, and Im quite pleased with the performance. They make it easy for us to connect with field service professionals, manage tasks and track progress within a single, central platform. This is a huge bonus, especially considering the various tasks that our R&D department has to manage. The cost of ownership is also worth the investment. With their wide array of features, such as custom workflow automation and reporting tools, our team has been able to accomplish projects faster and have fewer delays. Field Nation also provides an accurate assessment of the activities and performance of the different field service professionals, which helps us understand the progress thats being made in each task. Overall, Im very pleased with Field Nation and their offering, and I would highly recommend them for anyone looking for a field service management solution. 4.5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Dec 28, 2022
Field Nations solutions are reasonably priced. They are within our budget and deliver great value for money. The solutions are also highly scalable, so we can expand our use as our needs change. We have seen a good return on our investment, so Im giving a rating of 4.5 out of 5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 27, 2022
Review 5 Field Nation has been a great addition to our engineering team. Their field service management software has allowed us to stay on top of our projects and reduce paperwork, leading to improved efficiency. The software itself is simple to use and straightforward, with an easy-to-navigate interface. We are able to register and manage tasks quickly, allowing us to be more productive. The customer service has been superb. Every time we have an issue or query, the Field Nation team is quick to respond and is always willing to help. They take the time to really understand the problem, and are knowledgeable in finding a solution that best fits our needs. The fact that they offer great value for money is an added bonus. With Field Nation, our engineering team has been able to streamline our operations, making them an invaluable asset for our team. Rating: 4.6/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Dec 27, 2022
Review 4 Having worked with Field Nation for more than two years now, Im quite pleased with its overall performance and the services it provides. Its powerful system gives us the ability to assign jobs to technicians quickly and effectively with the help of job scheduling. The Predictive Schedule and Reservation APIs are incredibly useful and make our workflow smoother than ever. Field Nation also keeps track of technicians whereabouts and assigns notifications when a job is completed or when a technician is delayed. Besides, the compatibility with programming languages such as Ruby on Rails, Java, Node JS, and .NET has enabled us to integrate the technology into our own innovative products. When it comes to value for money, Field Nation is worth a 4.5 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 26, 2022
Field Nation- Review 2 As an Engineering Manager, I find Field Nation to be a must have software. It delivers the features I need to manage my field services such as scheduling powerful dispatch with priority-based matching and advanced job tracking. The product vision of Field Nation resonates with the fast-paced digital world. It offers an excellent product feature set with an intuitive interface and accessible mobile experience. Above all, it focuses on simplifying communication interface for easy interaction between field technicians and dispatch. The pricing of this software is slightly high as compared to its competitors but definitely provides good value for money. When it comes to managing field operations and scheduling of personnel, it stands out from most of the other Field Service Management. In my view, Field Nation is a reliable piece of software worth investing. I rate it 4.5/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 26, 2022
Field Nations Field Service Management (FSM) offering has been great for our organization. Its product vision is forward-thinking and its product features make it easy for us to assign tasks and track employees performance. Plus, the interoperability and integration with other services are very impressive. The product vision centers around creating an efficient and streamlined workflow. The user interface is straightforward, and it doesnt overwhelm users with too much complexity. But there are still a few areas where the design can be improved, such as clunkier navigation. The product features are great. I can quickly assign jobs, track performance, and access analytics, all within the platform. And when it comes to integration with other services, everything has been smooth sailing. Overall, I would rate Field Nations FSM offerings 4.25 out of 5 stars. The platform has been a great tool for us, and its product vision and features have been a great aid.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 23, 2022
Product Quality review: We were pleased with Field Nations product quality during our roll out of their Field Service Management offering. Their robust vendor tools enabled us to successfully manage and communicate with our vendors, resulting in improved efficiency and higher customer satisfaction. The intuitive and tailored dashboard features provided valuable insights into our organizations performance. The customer support team was friendly, knowledgeable and available to help with any queries we had. Rating: 4.5/5 stars
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Dec 23, 2022
5. My overall experience using Field Nation as a Field Service Management provider was not the best. The cost of ownership was too high compared to the other options in the market and the lack of next-generation technology was a great let-down. The support staffs response was slow and there were a few system errors that were not resolved in a timely manner. Rating: 4/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Dec 22, 2022
Field Nation Field Service Management Real-time Visibility Review The real-time visibility offered by Field Nations Field Service Management tool has been phenomenal so far! Weve been able to quickly access technician profiles and statuses on-the-go. We can also pull up customer info in no time. This has ultimately helped us to meet multiple deadlines in a single week. The customer experience has become much better, with our services becoming more organised, in turn benefitting us in other areas like customer loyalty. 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Dec 22, 2022
Security: Security is of paramount importance in my company and Field Nation certainly delivers in this regard. They provide robust supplementary features such as the proprietary TrustPSA underlining the payments process to ensure safe and secure payments for both us and providers. Additionally, their Field Nation Work Market Analyzer tech allows us even more insight into optimizing our process, minimizing risk at all points. With their stringent protocols and measures, were able to keep our operations running smoothly with cyber security being a secondary concern. Id give this a 4.5 star rating out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Dec 22, 2022
Review 2 Ive been using Field Nations Field Service Management offering for several years now and have found that it offers an excellent balance of features, performance, and cost-efficiency. Im impressed by the customer service that Field Nation provides. Their teams are always quick to respond and willing to assist in making sure I have the support I need to ensure that Im getting the most out of the platform. Their support staff have always been highly knowledgeable and professional, which I appreciate. When it comes to value for money, Field Nation offers a great deal. They regularly send emails and notifications about features, updates and enhancements, and I can track our usage via analytics very easily. In addition, I can always access cost-benefit comparison of various service offerings, ensuring that I get maximum benefit from the solutions we use. Id give Field Nation a 5-star rating and highly recommend their Field Service Management offerings to anyone who needs an efficient and cost-effective way to manage their field technicians and assignments.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 21, 2022
Im a big fan of Field Nation for Field Service Management. This software is great for improving the efficiency and visibility of your field service operations. As a customer success leader, Im very pleased with the value for money that Field Nation provides. It offers the very best in field service software solutions at an incredibly reasonable price. Furthermore, the customer service has been outstanding. Im always amazed at how quickly they answer my queries and handle any issues I may have. They always go out of their way to ensure Im completely satisfied. Overall, I rate Field Nation five out of five stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Dec 21, 2022
Field Nation review : Security Field Nation is highly secure and is compliant with the latest security protocols. We have never experienced any problems with data breaches or unauthorized access. Furthermore, the data encryption is extremely tight and all sensitive information is stored off-site in a secure data center. This gives us peace of mind when using the software, knowing that our data is in safe hands. Rating: 9/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Dec 21, 2022
Writing this review of Field Nations Field Service Management offerings has been a great pleasure. As a customer success manager, Ive been using their platform for the past four years and it has been a force multiplier, helping to improve our customer service goals quickly. The intuitive and user-friendly software platform has enabled us to access information that used to require manual effort by utilizing features like customizable job boards, mobile apps, streamlined workflows, and online invoicing. Therefore, I give Field Nation a 5/5 for their intuitive design and ease of deployment. When it comes to their product vision, Field Nations focus is clear – to create an all-in-one software solution for field service needs. By seamlessly connecting customers and field professionals, enabling quick and easy invoicing, and streamlining communication, Field Nation is helping customer success teams become more efficient and provide better service to customers. Their platform is mobile-friendly and customizable, making them the visionary leader in modern field service processes. I give their product vision a 5/5 score. The product features offered by Field Nation are incredibly helpful and easy to use. Their job board feature makes it easy to find and hire suitable field professionals with the right skillset. The mobile app allows us to remotely manage tasks or work on-site with ease. The invoicing feature simplifies billing and makes it easy to track payments due and received. Ive been really pleased with the features and give Field Nations product a solid A+ rating. The web-accessible, self-service features and support for futuristic use cases are also the big draws for Field Nations platform. Automated data extraction and customer order processing capabilities make customer success teams even more efficient, allowing them to save time and costs in manual effort and paper-based operations. The platform also facilitates collaboration between customers and field service professionals, enabling them to communicate quickly and effectively. I give Field Nations platform a 5/5 rating for their support for futuristic use cases. To summarise, I am extremely pleased with Field Nations Field Service Management offerings and give it a perfect 5/5 rating. Their intuitive product vision, powerful and user-friendly product features, and support for futuristic use cases make them an invaluable tool for any customer success team. Field Nations platform has been an immense asset and partner to me in my role as a customer success manager, and I highly recommend their platform to anyone in the same or similar field.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 21, 2022
Field Nation Field Service Management Review 4 Being a senior manager in a huge organization, its important for me to find the best Field Service Management program that money can buy. After doing some research, I decided to go with Field Nation and I am not disappointed. Ease of Use: Field Nation has been a breeze to use. Set up was easy and the interface is intuitive and easy to understand. I have found that the technicians enjoy using the app and have been able to finish their jobs quickly and efficiently due to the ease of use. Rating: 9/10 Customer Service: I have not had the chance to use the customer service of Field Nation, but from what I heard from other managers that are using the same program, the customer service is quick, effective and helpful. Rating: 8/10 Overall, Field Nation has been a great choice for me. The ease of use makes the job of managing and completing tasks much easier and I havent had to use their customer service yet, which is a good sign. Will rate this software 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 20, 2022
Ive been using Field Nation for a few months as our Field Service Management and Im not entirely impressed. The price is too high compared to the similar solutions Ive looked at, and it hasnt really provided a lot of value for money. Its pretty limited in terms of features and it certainly isnt the most user-friendly or intuitive software. I ended up having to spend a decent amount of time training my team how to use it. So far, Ive been dissatisfied with the cost-benefit ratio of this software. I give it 2 out of 5 stars in terms of value for money.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Dec 20, 2022
After trying out Field Nations Field Service Management solution, I would like to take a moment to report how impressed I am with their features and services. Right from the start, I found their setup process to be quite intuitive, making the shift from our previous provider a breeze. Similarly, the small but important integrations they offer makes customizing the product to our companys specific service needs easier. I find that the product quality of their offering is extraordinary with rates 5/5. As for after sales support, Field Nation offers nothing short of the best. The knowledgeable and experienced support team they have makes resolving issues a breeze. Additionally, they have recently started using AI technology to reduce resolution time and I believe it is a great step forward. Their personalized training services are a great touch too, making our technicians understand the product better. Overall, there is nothing to complain about as far as their after sales support is consider and I would happily rate them 5/5 in this regard. In conclusion, Field Nations Field Service Management offering is one of the best I have experienced. They have an exceptional product quality, and their – sales support goes above and beyond what other providers offer. I would highly recommend giving them a try, especially if efficient and cost-effective solutions is something you are looking for.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 19, 2022
Review 3 - Integration The integration offered by Field Nation is superb. The API allows us to easily integrate our systems with Field Nation while still keeping everything connected and working as a single seamless system. The integration also offers us a lot of flexibility so we can customize and extend the features as we need. It is also reasonably easy for us to add new external providers and manage their tasks within our system without any issues. Rating: 4.75/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Dec 19, 2022
Review 1 As the head of a large conglomerate located in multiple countries, I wanted to find a Field Service Management that could easily integrate across all of our business units. We looked at numerous solutions, but what we found was that Field Nation delivers everything we need, and more! This product offers a powerful virtual workforce management dashboard, with multiple users able to connect from various sites for an unbeatable turnaround time. This improved collaboration was critical for our global operations, and gave us the ability to respond quickly to our customers. The product vision across Field Nation is also extremely impressive. This software allowed us to do more than just manage resources in our individual countries - we were able to provide up-to-date information on our entire business, adding a futuristic element to our field service operations. Field Nations product features also allowed us to easily customize the platform to fit our unique business needs. Overall, I am extremely impressed with Field Nations offerings. It has allowed us to seamlessly integrate our various business units and modernize our field services, all without additional hassle. I highly recommend this product to any businesses looking for a sophisticated field service management solution. Rating: 4/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Dec 19, 2022
ROI: Im directing a multinational company and I recently started utilizing Field Nations Field Service Management solutions. Thus far, Ive been incredibly pleased with the solutions they provide. Their cost of ownership is low and their ROI is truly remarkable, saving money and energy across the board. Their expansive global provider population allows us to quickly access trusted experts at any given time, from any area ofneed. By forging a network of experts, our customers can rest assured that their needs are met in a timely manner. Were even better equipped to be offered value for money under Field Nations ambitious standards. As a whole, Id rate this service extremely positively.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Dec 19, 2022
2. I have been using Field Nations Field Service Management for the past three years and, thus far, I have had great success with it. The tool is so intuitive that I was able to learn the interface quickly and without hassle. The dashboard provides me with the necessary metrics, so that I can stay on top of my service performance. I can easily plan and assign tasks to technicians and, thanks to the efficient reporting system, I know about the status of projects in no time. Whats more, the hassle free invoice approval process saves me time and money. I am also positively surprised by how it is able to support futuristic use cases. It is continually being upgraded to ensure all the latest functions are included and available, which has proved invaluable to me and my business. Id enthusiastically give Field Nations Field Service Management 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Dec 18, 2022
Review 3 Field Nation has been a great addition to our engineering team. Their field service management system has allowed us to stay organized and on top of our projects. We are able to register and manage tasks quickly and with ease, making our operations a breeze. The software itself is user friendly and relatively intuitive. This ensures that we are able to track deadlines and projects with ease. The best part of our experience with Field Nation is their customer service. Whenever we have an issue or query, they are always willing to help us and are eager to get back to us quickly. Additionally, they are very knowledgeable, taking the time to troubleshoot and find the best solution to any problems that we may have. As far as value for money is concerned, they offer great value and I can honestly say that they have been worth every penny. Rating: 4.7/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 16, 2022
Field Nations offering for Field Service Management (FSM) has been excellent. Everything from the product vision, to the product features, to the interoperability and integration with other services has exceeded my expectations. The product vision is highly focused on creating an efficient and streamlined workflow for teams. The user interface is not cluttered, so its easy to use, plus it has an intelligence-driven scheduling system, automated routing, and incident management. The product features are also very interesting. I can quickly assign tasks to our field team, track their performance and do much more. Plus, I can also access real-time analytics which helps us make data-driven decisions. Lastly, the interoperability and integration with other services is great too. I was able to connect FSM with our legacy systems and other external services without any issues, which makes the user experience even better. Overall, I would rate Field Nations FSM offerings 4.75 out of 5 stars. The platform has proven to be a powerful tool for managing our teams and for ensuring better customer service.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Dec 16, 2022
Review #3: FieldNations Field Service Management offering At my organization, we have recently adopted FieldNations Field Service Management offering, and we are overall quite pleased with the product. The cost of ownership is very affordable, the product features are excellent, and the product vision is strong. First and foremost, the cost of ownership for FieldNations Field Service Management product is very reasonable. When compared to other systems, it is clear that this is one of the most cost-effective options available. The product features are also great. The tools for managing resources and coordinating work orders have been invaluable, and the onboarding system has been particularly useful. We were also very pleased with the customer service provided by FieldNation, as all of our questions were answered in a timely manner. The product vision for FieldNations Field Service Management is also very strong. The product is updated regularly and the customer service team always kept us informed of any advancements and improvements. Furthermore, the customer-centric approach to development has ensured that our feedback is taken into account and that the product is tailored to our needs. Therefore, I would rate the cost of ownership and product vision of FieldNations Field Service Management offering a 9 out of 10, and the product features a 10 out of 10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 16, 2022
Review 5 I recently utilized Field Nations Field Service Management platform, and I must say I was quite impressed. Although the services cost a bit more than other third-party providers, the value for money was definitely worth it. Everything was easy to use and intuitive, allowing our engineers to get up to speed quickly. The support personnel were also very helpful and responsive, making the entire project go much smoother. Overall, Id rate Field Nation 9/10 for value for money and 10/10 for ease of use.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 15, 2022
Review 3 After researching for quite some time, we decided to opt for Field Nations Field Service Management. We were really impressed with the futuristic use cases and cost of ownership of their system. At first, the interface looked good and easy to use, plus the service had all the necessary workflows that we expected for a field service management system. We have been using the system for months now, and both technician and customer engagement have increased with the help of Field Nation. In terms of pricing, Field Nation has proven to be cheaper than the other systems we looked at earlier. Their rates are reasonable and help us manage our costs as well. Furthermore, payments are easy to process, which makes business transactions quicker. The only downside is that their reporting is not quite up to date. They also dont offer mobile support, so accessing the system through desktop or laptop is the only option. And the administrative features are limited, making it difficult to access some hidden functions. In conclusion, Field Nations field service management earns a rating of 3/5 due to its futuristic use cases and cost of ownership. However, they need to step their game in terms of app support and administrative features that make the system easier to use and navigate.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 14, 2022
3. I recently began using Field Nations Field Service Management and its already made a positive difference to my business. Setting up the system and getting familiar with the user interface was painless and straightforward. I can keep tabs on my technicians progress and activity, which is a great help. Its also a great help to the technicians as they can quickly and easily view their assignments and update the progress. The customer service is fantastic, taking all the stress and worry out of managing the system. Whats more, the pricing is very competitive and extremely good value for money. Im continuously pleased with the fantastic work Field Nation does and would rate it an 8/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 14, 2022
4. Deployment Support Rating: 5/10 I had to reach out to the Field Nation customer service reps when deploying the Field Service Management solution, and while they were friendly and enthusiastic, the actual documentation and advice that they provided was inadequate. Figuring out the details and requirements of the deployment often felt like a trial-and-error process, which took much longer than expected. The customer service reps also failed to let us know in advance which hardware and software would be compatible with the solution. Overall, Id rate their deployment support 5/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Dec 14, 2022
5. In my opinion, Field Nations Field Service Management solution is a decent option for companies looking for basic solutions. The solution includes scheduling, dispatching, invoicing, and analytics, and updated in real time. But I believe that the cost of ownership is too high when compared to other solutions available on the market. Unfortunately, the company does not offer robust solutions for supporting futuristic use cases, which limits the practicality of its solution. Rating: 6/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Dec 14, 2022
Field Nation review 5
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 13, 2022
Customer Service I recently deployed FIELD NATIONs Field Service Management solution for our multinational company and let me just say: it has been incredible! The ease and speed of getting set up and properly trained were a pleasant surprise. When we ran into issues, the customer service team was amazing. They were extremely patient and knowledgeable, walking us through every step and helping us out all along the way. Weve since been able to easily manage our workforce and gain more transparency with their data-driven reports. On top of that, any calls and emails were promptly answered and addressed in a timely manner. I would rate their customer service as 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 12, 2022
Review 5- I recently had the pleasure of trying out Field Nations field service management platform, and I must say, I was quite pleased with the results. I found the user interface to be clean and easy to use, and I was able to complete tasks like finding a job, selecting a service provider, and even setting up contracts with relative ease. Additionally, I was able to monitor location and schedule dates and times, as well as add invoices and manage payments, all within the same platform, which was really convenient. What really stood out to me was the amount of customization and flexibility offered by Field Nation. I was able to create custom workflows to suit my needs and even add custom features, which was really great. Overall, Field Nation gets a 7 out of 10 from me for ease of use and support for futuristic use cases. The platform is definitely well worth considering if youre in need of FSM-software, and I would happily recommend it to other organizations in need of field service management.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Dec 11, 2022
Customer Service I recently began using FIELD NATIONs Field Service Management, and the customer service team has been unbelievable. From the get-go, they were friendly and helpful, taking us through every step of the process. They provided valuable advice and guidance, and were always quick to answer our emails and phone calls. They took the time to ensure that we fully understood the product, and made sure that we had everything setup properly. I cant praise them enough, and rate their customer service 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 10, 2022
I am delighted to review Field Nations Field Service Management offerings. As a customer success manager, Ive been using their software platform for the last three years and its easy to use, intuitive interface has greatly improved my teams operational efficiency. Features like customizable job boards, mobile apps, streamlined workflows, and online invoicing give us access to information that used to require manual effort and now make a customers journey to success much smoother and quicker. Because of this, I give Field Nations platform a perfect 5/5 score. The product vision of Field Nations platform is forward-thinking and perfectly attuned to the needs of field service process professionals. They have tailored their platform to easily connect customers and field professionals, manage invoicing, and streamline communication, in turn optimizing customer service and increasing customer satisfaction. Moreover, the platform has been designed to be user-friendly and mobile-friendly, making it scalable and ready for the needs of the customer success teams. I give their product vision a 5/5 rating. The features included in Field Nations platform are incredibly helpful to customer success teams. The job board feature helps us quickly find and hire the right professionals for the job. The mobile app enables us to efficiently and remotely manage tasks. The invoicing system simplifies billing and allows us to keep track of payments due and received. I have been very pleased with these features and give the platform an A+ rating. Furthermore, the platform offers support for futuristic use cases such as automated data extraction and customer order processing. Using these features, customer success teams are able to save time and costs in manual effort and paper-based operations, while also ensuring customer satisfaction. The platform also allows field service professionals and customers to collaborate seamlessly, making it much easier to manage tasks and complete them quickly. I am thrilled by this support for futuristic use cases, and give Field Nations platform a 5/5 rating. To sum it up, I am highly impressed with Field Nations Field Service Management offerings and give them a perfect 5/5 score. Their intuitive product vision, powerful and user-friendly product features, and support for futuristic use cases make them a great choice for any customer success team. Their platform has been an incredible asset and partner to me in my role as a customer success manager, and I highly recommend them to anyone in the same field.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Dec 10, 2022
Review 3: As a VP of Operations, I look for partners that are reliable and cost-effective when sourcing field service management solutions. Since first engaging with Field Nation two years ago, I have been very satisfied with the level of service and innovation they have provided. Field Nations Field Service Management offering has been faultless. Their product information is always detailed and accurate, which helps our repair and maintenance team to be effective and efficient in their jobs. In addition, the technical support, follow-up services, and customer care have been outstanding and have never failed to meet our expectations. The product innovation from Field Nation is also commendable. They have created an app for us that has allowed us to better manage and monitor our repair and maintenance processes, which has certainly improved our customer service levels. In conclusion, I highly recommend Field Nation for any company looking for reliable and cost-effective field service management solutions. They have been a great partner and we look forward to continue working with them in the years to come. Rating: 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Dec 10, 2022
Review 5 As the leader of a large conglomerate, I understand the importance of having the right Field Service Management. Recently, our business has shifted towards Field Nation and we have found it to be a great asset to our operations. The collaboration capabilities are speedy and efficient, allowing us to make decisions quickly and get things done. Moreover, we have been pleased with Field Nations product vision. We can provide up-to-date information on our multiple business units simultaneously via the platform, which both us and our customers appreciate. The customizable product features are also extremely helpful, allowing us to quickly adapt to our growing business needs. Ultimately, Field Nation has proven itself to be a valuable asset to our operations. We have been able to improve our field service efficiency and reach a global level of success with the help of this software. We highly recommend it to any business looking for an effective field service solution. Rating: 4.9/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Dec 09, 2022
Review V (5 star): Field Nations Field Service Management offerings Impressed by Field Nations Field Service Management offerings, we decided to give it a whirl and see what it could do for us. We were swayed by the feature-rich nature of the system and its ability to provide us with a comprehensive look at our overall operations. The user interface is relatively friendly and the navigation is smooth and intuitive, both of which are big positives. We also appreciate the cost, which is reasonable compared to what it provides in terms of features and performance. All in all, an excellent product for anyone looking for Field Service Management solutions.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 09, 2022
Review #3 I have been using Field Nations field service platform for a while now and I must say that it leaves something to be desired. The system is slow to update customer information, and its customer service team is almost never available. Furthermore, its tutorials do not offer enough guidance and its interface is confusing. As a result, it takes us much longer than necessary to use the system. Therefore, I cannot recommend this platform; I would rate it a 2 out of 5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 08, 2022
Field Nations Field Service Management Offering Review #5 We have been using Field Nations Field Service Management for almost a year now and have found it to be an ideal solution for our multinational business. Setup was simple and straightforward and customer support was on hand to answer any questions or address any issues we had. We have been able to adjust the rate of our services for different regions and provide discounts for long-term contracts. These automated processes have enabled us to manage the costs more effectively. Overall, we are very pleased with our experience with Field Nations Field Service Management. The platform is simple to use and understand and the cost of ownership is low. I would highly recommend it to any business looking for a cheap way to manage their services and deliveries. I rate the platform at 9/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 08, 2022
As someone who has recently been using Field Nation for their field service management, I must say that the experience has been superb. From the ease of use to the interoperability and integration capabilities, the service has been first class. Setting up the service was very simple and straightforward, and at the same time I was still able to customize the details to meet my clients wants and needs. The customer service team at Field Nation has also been exceptional. They have been very responsive and always willing to help with whatever I have required of them. This gave me an extra level of comfort as I knew that my issues would be addressed promptly and professionally. To sum it up, I have been very pleased with the services provided by Field Nation and would highly recommend them. They get a 4.5-star rating from me for ease of use and interoperability, and a 5-star review for their customer service.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 08, 2022
Review IV (4 star): Field Nations Field Service Management offerings Field Nations Field Service Management has some compelling features that could potentially improve our workflow and processes. We were initially intrigued by the visibility and transparency that it could provide, which we thought would give us more control and better performance tracking. The feature set is relatively good, and may cover the needs of many businesses. The pricing is also acceptable, although there is a learning curve when getting used to the system. In conclusion, this could be a good choice for those looking for a product with an optimal feature-set, but it requires some effort.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 07, 2022
Im thrilled to be writing my review of Field Nations Field Service Management offerings. Ive been using their software platform as a customer success manager for the past two years, and Ive been consistently impressed with their dedication to customer success. Their platform is easy to deploy, feature-rich, and intuitive – I give it an A+ in these categories. When it comes to their product vision, Field Nation has thoughtfully designed an all-in-one platform for field service professionals. Its customizable job boards, mobile apps, streamlined workflows, and online invoicing enable everyone to stay connected and on track, resulting in time and cost savings for customers. This dedication to optimizing every aspect of the field service process makes them an integral part of the customer success equation. I give them 5/5 for their product vision and execution. The product features included with Field Nations platform are incredibly helpful. Their job board feature helps us to quickly and easily find the right field service professional for the job. The mobile app allows us to manage tasks remotely or when on-site. The invoicing system makes it easy to track payments due and received. All of these features combined make Field Nations platform efficient and cost-effective. I give them an A+ in this department. When it comes to futuristic use cases, Field Nations platform has you covered. Automated data extraction and customer order processing, for instance, help to eliminate manual effort and paper-based operations, resulting in time and cost savings for customers. The platform also facilitates collaboration between customers and field service professionals, allowing for tasks to be managed and completed quickly and easily. This is great news for any customer success team and I give Field Nation a 5/5 for its futuristic use cases. To sum-up, I give Field Nations Field Service Management offerings a solid 5/5. Their intuitive product vision and feature-rich platform have been invaluable to our customer success team. They allow us to maximize operational efficiency and customer satisfaction, which is why I would wholeheartedly recommend their platform to anyone in the same or similar field.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Dec 07, 2022
Field Nation Review 4: Product Vision and Product Features Rating 6/10 Field Nations product vision and product features are great, but they are more basic and limited compared to other products in the market. For instance, the reporting feature is pretty basic, which can make analyzing performance and trends difficult. I also find the user interface a bit confusing, which can make it challenging to locate specific tasks or jobs. Also, there are some useful features, such as job scheduling, that are not available or only available through third-party integrations. The mobile experience is also clunky and needs improvement. There are some functionalities that only work when you login on the web, but not on mobile, which can be a bit frustrating at times. Overall, Field Nation could improve on its product vision and product features if it wants to stay competitive with other providers in the field service management market.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 07, 2022
Customer 3 Review (4/5 Stars) Field Nations Field Service Management has proven to be a valuable resource for our service requests. We find ourselves constantly impressed with the ease of use and low cost associated with using the software. The platform is easy to set up and allows us to better manage our service requests. This helps us be more efficient and better track our technicians time on the job. We especially enjoy the cost estimation feature, as it has helped us to better plan our budget in advance. The platform is also very user-friendly, helping us to quickly onboard new employees and streamline our service requests. We do wish that the software provided more advanced analytics to help us identify trends, but overall, this has been a great value for money. We recommend this software to anyone looking for a reliable and cost-effective solution for their service requests.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 07, 2022
Interoperability & Integration We have been highly impressed with FIELD NATIONs cloud-based solution. It has allowed us to easily integrate with preexisting systems, and it works seamlessly with our partners. The interoperability of the platform allows us to get the most out of it and maximize the efficiency of our operations. Im highly impressed with the system architecture, and its obvious that the team put in lots of time and effort to ensure that it works seamlessly across all systems. As for integration, the system is intuitive and easy to use, so it was a breeze to set up. I would rate this category as 4.5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Dec 06, 2022
Conclusion: I have been more than satisfied with the Field Nation Field Service Management offerings. Its a comprehensive platform featuring a range of automated tools and powerful customer insights. Moreover, the customer support team is always available to assist with any self-onboarding or deployment needs, which results in super smooth deployment process. Overall, Im confident in giving Field Nation a 5/5 rating for its service quality and deployment support - an absolute must-have for any business looking for a robust and versatile field service management system.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Dec 05, 2022
Using Field Nations Field Service Management Solutions has been a great experience. The solutions are easy to navigate, enabling me to find what I need with minimal effort. Im able to easily enter data, access reports, and track progress. Additionally, the customer service reps can provide valuable assistance and assistance, if necessary. Based on my experience, Im more than happy to give a rating of 4.5 out of 5 stars. 4. Performance
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Dec 05, 2022
Field Nation Review #4 Having used Field Nation for a few months as a field service supplier, I am pleased with the results. My workflow has been greatly improved thanks to the intuitive puzzle piece creation tool and the streamlined interface. Also, every time I have needed to submit a request for service, Field Nation has made it much simpler. The cost of ownership is remarkably fair. Field Nation only charges for the services I actually use and is transparent about pricing so there are no surprise invoices. Before using this software, I had looked around for a better deal but the pricing seemed of most of the alternatives was too high. Now, Im more than pleased with the cost and quality of service Im getting from Field Nation. The product vision at Field Nation is also impressive. Their workflow diagrams are intuitive and help me identify any potential issues right off the bat. Not to mention the interactive customer callback survey which helps me measure customer satisfaction. The product features are also great. Field Nation has integrated a ticketing system, scheduling and dispatch capabilities, tracking and tracing of resources, record storage and retrieval, fleet management, automated invoicing, and other helpful features. With all of these tools, I am able to get more done in a more efficient manner. In conclusion, I highly recommend Field Nation, especially to suppliers and field service technicians. The cost of ownership is more than fair, the product vision is wonderful, and the features are top notch. I give Field Nation a 5/5 rating!
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Dec 04, 2022
Ive been using Field Nation for my field service management and so far it has been a great experience. Field Nation is incredibly user friendly, so even as someone new to field service management it was easy to set up and quickly start using the system. It was also great to be able to integrate Field Nation with my own systems, as this allowed me to customize the service to meet my needs. Ive also found the customer support to be exceptional. Any time I had a question or needed help, the Field Nation team was always quick to respond and provided me with whatever I needed to make the service a success. This level of support was very reassuring and made me feel like they truly had my best interests in mind. Overall, Ive been excited with the service provided by Field Nation and I would highly recommend their offerings. I would give them 4.5 stars for ease of use and integration abilities and 5 stars for their customer service.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 03, 2022
(Rating: 1/5) Field Nation is not the best choice for customer success woman leaders looking for a service management platform. Firstly, the customer service staff are unavailable most of the time, and slow to respond even when they do. They fail to provide useful solutions in a timely manner, making tasks that may be more advanced extremely difficult. Additionally, the software itself does not have the capability to support more futuristic use cases, such as predictive analysis - something which I specifically needed. All in all, I cannot recommend this service to anyone.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 03, 2022
# Im very impressed with Field Nations Field Service Management. Not only is the UI straightforward and easy to understand, but the features are truly robust. Im an IT Infrastructure manager and the ability to automate job assignment and provide detailed reporting is incredible. As a manager, I always want to make sure that my teams are staying on track and that theres accountability, and Field Nation helps to make that a reality. My one suggestion would be to provide more setup support and guidance. Setting up Field Nations platform can be a bit challenging, so it would be nice to get some more support. Other than that, Im fairly impressed and rate it a 7 out of 10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 03, 2022
Field Nation review : Customer Service The customer service team at Field Nation also deserves a 5-star rating. They are always there to help whenever I have any issues or questions. They are knowledgeable, friendly, and respond quickly to my requests. If I ever have a problem, their technical specialists are more than willing to provide assistance. Overall, their customer service is top-notch and I highly recommend them. Rating: 10/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 03, 2022
Field Nation - Ease of Use (Rating - 5/5) Field Nations platform is extremely user friendly and allows us to quickly setup our project where we arrange the task, set the terms and conditions of the contract, and set the timeline. It integrates with different tools that we use and therefore, our teams have been able to easily adopt the platform. In addition, with its multilingual support, the use of language is never a problem. Therefore, we have been able to save time and resources by quickly setting up the conditions for our project and getting it up and running in no time.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Dec 03, 2022
Im grateful for the helpful service that Field Nation offers. The intuitive and sophisticated platform has been a great help in keeping track of my service team and making sure that operations are running smoothly. The real-time tracking feature is particularly useful, as it allows us to pinpoint any potential delays quickly. Moreover, the customer service team is always helpful and willing to assist with any queries I have. They keep me informed of the new technologies that are available, allowing me to maximise the systems efficiency. Rating: 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 02, 2022
Review 4 - Overall Experience My overall experience with Field Nation has been positive. It provides a good value for money and its integration and interoperability offers excellent flexibility. It also allows us to manage multiple technicians and service providers simultaneously with relative ease. Of course, there are some areas where Field Nation can be improved, but as a whole I have found it to be a great choice for our field service management needs. Rating: 4/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 01, 2022
Implementing Field Nations field service management offering was a painless process since the application is cloud-based, so there is no need to worry about installation or maintenance of any kind. In addition, their team provided help throughout the entire process, which made the transition smooth. I would rate the implementation process as a 9 out of 10. Ease of Use
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 01, 2022
Field Nations Field Service Management Overall, Im very impressed with Field Nations Field Service Management. They offer a comprehensive array of services that takes care of everything from scheduling, tracking, staffing, and compliance. I love the ease with which I can manage my operations on the go and that Field Nations customer service is exceptional. Their customer service team is outstanding and offer 24/7 support. From the moment I signed up, I was impressed with the quick and organized response to my queries. They explained everything in detail and made sure I was clear on all services and features. On top of that, with the Field Nations Field Service Management, I can set up a customized system for tracking deliverables, scheduling and compliance. This great feature cuts down on unnecessary paperwork, making it easier for me to manage and track my contracts. The cost of ownership is definitely worth it too. With great customer service and advanced tracking tools, Field Nations Field Service Management delivers on all fronts. All in all, I am definitely satisfied with my choice. (4/5)
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Dec 01, 2022
Field Nation Review 3: Interoperability and Integration Rating 6/10 Field Nation does struggle a bit when it comes to interoperability and integration. While it does offer an impressive suite of tools, there are limited options for integration and synchronization with other systems outside of your organization. This significantly reduces the potential for collaboration and automation, which can be limiting. For example, I could not integrate with another field service providers system to enable communications between the two field service providers and avoid errors/missed information. It really begs the question: Is Field Nation suitable when you need to integrate with other systems? Additionally, the few integration options are usually manual, which can be cumbersome and time-consuming. It would help if Field Nation offered a direct, robust integration option to external systems, as this would make the entire process more efficient and reliable.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Nov 30, 2022
Review 1 I recently used Field Nations Field Service Management offerings while working on a major project, and I can honestly say Im very pleased with the experience. The full suite of services that Field Nation offers was incredibly helpful in getting the job done, and my team was able to make use of the various aspects of their services effectively. Field Nations price point was very reasonable and provided excellent value for money. We also found their software and console to be incredibly intuitive and user-friendly - this made onboarding and giving instructions to the engineers much easier. Overall, Id rate Field Nation a solid 10/10 for value for money and ease of use.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Nov 30, 2022
My expectations of Field Nations solutions have not just been met, but exceeded. The solutions offer reliable performance and they have certainly helped to improve our overall operations. We are better able to track progress, monitor performance, and manage our team. Im more than pleased with Field Nations performance, so Im giving a rating of 5 out of 5 stars. 5. Cost
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Nov 29, 2022
Field Nation – Corporate-level Service Management Review Rating: 9/10 As a Sales Development Representative for a large enterprise-level company, I find that Field Nations Field Service Management offering provides an excellent solution for more complex service situations. The combination of the platforms powerful features and their exemplary customer service team makes using Field Nation a no-brainer. The customer service team is always on top of their game when it comes to providing after-sales support. Recently, I sent over a large, complex request that involved a number of technical elements. Not only were they quick to understand the request, but they were able to provide me with detailed recommendations and insights on the most effective solution for my specific situation. Field Nation also provides a wide range of product features for corporate-level service management, including sophisticated workflows, performance analysis tools, and a host of others. Built-in reporting tools and analytics make it easy to track the progress of any job, while their multiple integrations with other third-party systems give users the flexibility they need. Overall, I highly recommend Field Nation to companies that need a corporate-level service management solution. The customer service team is second to none and their product features are robust and powerful. Field Nation makes managing even the most intricate of jobs a breeze. Rating: 9/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Nov 29, 2022
Review 2: Field Nations Field Service Management offerings have really impressed me with the ease of use, cost-effectiveness, and the range of features. As a business unit head, it is my job to look for solutions that optimize our operations without compromising on quality. In this regard, Field Nation has definitely been a great partner for us. The pricing of Field Nations Field Service Management solutions is highly competitive and the features are quite impressive. I especially appreciate the intuitive design of the platform as it makes navigation really simple and the set up process is quite straightforward. And if you ever have any queries, their customer care team is always on hand to provide prompt support. In addition, Field Nations Field Service Management offerings provide powerful tools that can automate the management of our field operations. The asset tracking system, in particular, has been a great help and their scheduling system is also very convenient as we can easily customize it to fit our different job schedules. Overall, Field Nations Field Service Management offerings have been a great asset and we are more than pleased with the results. Rating: 4.9/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Nov 29, 2022
Review 3: Working with Field Nation for field service management has been one of the best decisions of my career. From the moment I joined, their customer service has been top-notch and the staff is always more than willing to help. On top of that, they have a robust feature set that makes field service management a breeze; job orders, asset and inventory tracking, networking capabilities, and field service mobility are just some of the features that I have found to be super useful. Moreover, their tools like real-time tracking, remote assistance, and on-site support have made my work easier and far more efficient. Moreover, their support for futuristic use cases is a major plus – I am always up-to-date with the latest advancements and trends in the field service industry. This has enabled me to apply modern tools and methods to my tasks and make them more successful. I highly recommend Field Nations Field Service Management and happily give it a 5 star rating. The excellent customer service, comprehensive feature set, and support for futuristic use cases make it an unbeatable choice for anyone looking for a field service management provider.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Nov 28, 2022
qualities Review 1 - Value for Money I recently stumbled across Field Nation while looking for a field service management solution. My first impression was that Field Nation offered great value for money - it is a relatively affordable solution and you get a lot of features for the cost. It allows us to manage large teams of technicians over wide geographical areas, allows us to assign tasks, track technician activity and manage communication with one easy to use platform. They also provide an API making it easier to integrate with other systems, which is invaluable for our business. Overall, the benefit to cost ratio is great, so Im very satisfied with the value for money that Field Nation offers. Rating: 5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Nov 27, 2022
5. Ive been using Field Nations Field Service Management for about two years now, and Im delighted with the results. The system is incredibly simple and allows me to assign tasks seamlessly. I can also keep track of the jobs and bill for my work accordingly. Whats more, thanks to the excellent customer service, any difficulty I experience is sorted quickly. Its also great that the tool supports futuristic use cases, as it ensures that Im always up-to-date with the latest technology. The pricing structure is also excellent: I dont have to spend a fortune to access the system. I would rate Field Nations Field Service Management 8/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Nov 27, 2022
. Review 1 Im a senior manager and have been using Field Nations Field Service Management offering for over 5 years now. Field Nation offers an excellent combination of features and services that allows us to manage our field technicians and assignments in an easy, cost-efficient way. Their customer service teams have been incredibly supportive and responsive whenever Ive had an issue with the platform or needed assistance getting up to speed with the feature set. This has allowed me to take full advantage of the platform, and benefit from extra cost savings from improved efficiency. In terms of value for money, Field Nation has been outstanding. All the features they offer are extremely competitively priced and I get regular updates via email and notifications of new features whenever they add them. I can also easily access usage analytics so that I know exactly how my team is making use of the platform, as well as the cost-benefit associated with it. Overall, Id give Field Nation a 5-star rating. Their customer service and value for money are both top-notch.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Nov 26, 2022
1) Review of Field Nations Field Service Management I, as Anil, AVP of a large enterprise, would like to review Field Nations Field Service Management. Its a comprehensive field service management software that provides enterprises with a comprehensive end-to-end solution. I have been using Field Nations Field Service Management solution for almost a year now, and can say that it has enabled us to streamline our field operations, reduce liabilities associated with our personnel, and maximize their service performances. For example, we have been able to create and manage multiple service contracts easily. We are also able to schedule our field users based on their skillsets, availability, and geographical proximity to job areas. Other features such as backend analytics, insights, reports, chat support, etc. have also been helpful. The product USP for me is its ease of use. Setting up the system took no longer than a few minutes. We were able to configure and customize the system based on our specific needs easily with the help of Field Nations support team. The overall performance of the application has been no less than satisfactory. We can leave the responsibility of our field service management to the quiet and dependable hands of the platform. I rate Field Nations Field Service Management 4/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Nov 26, 2022
Field Nation Field Service Management Review by an Engineering Manager I recently switched to using Field Nation for our field service management needs, and I am really pleased with their offering. Their state-of-the-art technology makes it easy for me to stay on top of our daily service operations without any hassle. The system is intuitive, maximizing efficiency and accuracy while allowing me to assign tasks quickly and efficiently. The most useful feature of Field Nation is its ability to easily connect us to millions of qualified pre-screened technicians in the U.S. and abroad. This makes it easier to find exactly what talent and technical expertise we are looking for. The Field Nation system also offers us real-time tracking of where our technicians are located, how many jobs theyve completed, and how much time theyve taken to complete each job. This has been a great help in improving our service delivery speed and accuracy. Another great feature about Field Nation is their customer service. Not only are the team available to help with any issues I have with the system, but they also issue timely updates and provide various education materials to ensure I am able to make use of the platform to the fullest. Rating: 4/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Nov 26, 2022
Review 1 Ive been using Field Nations field service management software for a few months now and it has proven to be a great asset for our engineering team. It helps us stay organized and on top of our projects. Weve been able to dramatically reduce paperwork, which leads to greater efficiency. The software is simple and easy to use, allowing us to register and manage our tasks quickly. What I particularly appreciate is the customer service. Whenever I have an issue or query, the Field Nation team have been incredibly helpful and responsive. They take the time to help with any issues, and they always offer a solution that best meets our needs. Overall, they offer great value for money, making them a great choice for any engineering team looking to streamline their operations and improve efficiency. Rating: 4.5/5
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Nov 25, 2022
Beyond the convenience of their service, the cost of ownership is within my budget too. The features they offer are certainly worth the price and Im confident in the value they provide. Another great feature is the automated tracking system that takes the burden off of paperwork making everyday tasks a breeze. (4.5/5)
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Nov 25, 2022
I recently started using Field Nations field service management solutions and have been delighted so far. They are incredibly user friendly, enabling me to quickly set up the service, and I am pleased with their interoperability and integration Capabilities. This makes it simple to customize the services for my clients and link Field Nation to my own systems. Also excellent has been the customer service, which is prompt and effective. Whenever I need help or have questions Im always able to get quick assistance. This level of support is very welcomed and I feel that my problems are handled quickly and efficiently. All in all Im very satisfied with Field Nation and my experiences thus far and would definitely recommend them. They earn 4.5 stars from me for ease of use and compatibility, and 5 stars for their customer service.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Nov 24, 2022
Review #3 As the VP of a midmarket company I recently had the opportunity to test out Field Nations Field Service Management offering and it was a great decision! The features of the products made it easy for us to quickly assign tasks and manage inventory. And the reporting capabilities allowed us to track our jobs accurately. Product quality was also great. The software was easy to use and intuitive, and the customer service team was really friendly and helpful. We were also very impressed with the quality of the technicians we hired. Overall Im glad we invested in Field Nations Field Service Management offering and would definitely recommend it to other midmarket companies. Rating: 9/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Nov 24, 2022
Review 2: After Sales Support I cannot express how gratified I am with the after sales support offered by Field Nation. Our Enterprise has had many queries regarding the Field Service Management solution at many points of time, and each of those has been promptly addressed by the team there. The support team is available anytime, and never fails to provide prompt responses. Similarly, their knowledge base is also very rich and have plenty of helpful guides and documents which have worked out to be enormously beneficial for our team. As far as rating is concerned, I would rate their after sales support as a special 5/5.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Nov 23, 2022
Field Nations Field Service Management (FSM) is a powerful tool for streamlining the day-to-day operations of my team and ensuring better customer service. Weve been using the platform for almost a year now, and the product vision has stood up to its promise and delivered on all fronts. The product features have been very useful in managing our staffing needs throughout the year. We can quickly identify field workers in the area with the right level of expertise and dispatch them to the job site. Plus, with automated routing, jobs are assigned and completed more efficiently. I must also mention the interoperability and integration with other services as a plus. Weve been able to integrate FSM with our existing systems, such as our customer relationship management (CRM) system, so that all data is stored in one place and our reports become more meaningful and insightful. Overall, Im highly content with the FSM offering from Field Nation and would rate it 4.5 out of 5 stars. My team and I have been very impressed with the intuitive interface, product features, and integration abilities of FSM.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Nov 22, 2022
Review 5 Having used Field Nation for our Field Service Management activities for the past year, I am happy to report that Field Nation has exceeded my expectations. The platform offers a number of features such as route optimization, automated notification, and job scheduling that make managing our technicians much easier and more efficient. Furthermore, Field Nations data-driven system provides us with actionable insights on technician performance and service level in near real-time. This allows us to measure and track our performance and take corrective steps if needed. For its excellent performance, I would rate Field Nation 4.8 out of 5 in terms of value for money.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Nov 22, 2022
Field Nations Field Service Management offering: Review#1 I have been using Field Nations Field Service Management offering for over a year now, and I have to say that it is one of the best things that I have ever experienced. I am the Head Of Information Technology for a small but growing business and it has enabled us to increase our productivity by streamlining our processes. With this system, we can easily manage and dispatch technicians to customers quickly and efficiently. The automated notifications make sure everyone has the information they need to stay on track with their duties. Additionally, it eliminates the need for any tedious paperwork, making it very convenient. I would give it a 5/5 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Nov 21, 2022
Field Nation Field Service Management Review 1 Im a Senior Manager, overseeing several different departments and constantly finding new ways to promote efficiency, improve customer service and increase profits. About a year and a half ago, I chose to implement Field Nation and it has been one of the best decisions I have made. Ease of Use: The app, which is available on iOS and Android, makes it incredibly easy to communicate with field service technicians on the go. It allows me to keep my techs informed on the progress of each job, ensuring that the job is completed correctly and quickly. I even found that the technicians often did a much better job due to the ease of use of this app. Rating: 9/10 Customer Service: I have never had to use customer service for Field Nation, but I have heard from other managers that are using this service that the customer service is top notch. They respond quickly and efficiently to any questions or issues that arise. Rating: 9/10 Overall, Im extremely pleased with the results from implementing Field Nation Field Service Management. I would highly recommend it to any organization that could benefit from this technology. Rating: 9.5/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Nov 21, 2022
2 As a small business owner looking for a fantastic Field Service Management platform, Field Nations offering has been an absolute life-saver. First starting out, I was a bit lost on what I should do during the research phase. Fortunately, Field Nation was one of the top choices I discovered and I decided to give it a try. From day one the product has been unbelievably helpful - many of its features have allowed me to make a seamless transition into the service industry. In terms of ease-of-use, Field Nation makes navigating its services incredibly straightforward. Not only can I simply enter a service request, but I also have visibility into my technicians progress via the intuitive dashboard and metrics tracking. So, I can monitor productivity and service quality from the same platform without having to delve into various disparate tools. Lastly, the cost of this service is fantastic. For such a competitively-priced product, Field Nations Field Service Management offering delivers real value for money. It has effectively allowed me to cut the time necessary for administrative tasks and focus more on the actual service end. Rating - 10/10.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Nov 21, 2022
Field Nation Field Service Management Review 3: I recently started using FIELD NATIONs Field Service Management services and I am happy to report that I am very impressed. Their product vision and features are top-notch and tailored to those looking for cutting-edge technology. It has allowed us to manage our workers in a much smoother and efficient manner. In addition, the interoperability and integration features have been a real boon for us. With their comprehensive product features, we have been able to integrate our system with other third-party applications that have allowed us to automate certain processes within our business. I must say, I am extremely satisfied with FIELD NATIONs Field Service Management offerings. Their product vision and features have allowed us to build a unified system that has improved the way our workers operate. I would highly recommend FIELD NATION to those looking for a reliable and comprehensive Field Service Management solution. I rate them 5/5 stars.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Nov 20, 2022
4. Weve been working with Field Nation for the past few months and weve been so far so good. They provide an incredible selection of field service management features in a relatively affordable package. The cost of ownership is great—it offers a lot of value for the cost. The interface is intuitive and easy to navigate, making it simple to assign jobs to technicians. Its powerful utilization optimization and technician selection capabilities help us get jobs out quickly and effectively. Nevertheless, while the interface is user-friendly, their job management system could use more customization options. Not having sufficient control over certain elements can create a bit of extra work and hinder efficiency. But other than that, Field Nation has done an admirable job. Rating: 8/10
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Nov 20, 2022
Having used Field Nations Field Service Management for the past 8 years, I must say that the platform is great for what it does. Its user friendly, integrates easily with existing systems, and has a great customer service team. Where Field Nation has been lacking, however, is in its product vision. Its not keeping up with the latest trends in the field service industry, and lacks features such as predictive analytics and robust reporting. This could be a serious issue for us if the competition is utilizing more advanced technology. I would give Field Nations Field Service Management a 5 out of 10 rating. The user interface and customer service are great, but the product vision needs to better align with the industry if it is going to continue to be a valuable asset for our business.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Nov 20, 2022
Field Nations Field Service Management offering Review 4 - Automation and Integration I rate Field Nations automation and integration capabilities a 9 out of 10. The platform is well equipped to help automate many processes, from task assignment to time tracking. I recently used this feature to help deploy our banking data system upgrade. The setup was straight forward and the designated tasks were automatically populated within the system, which reduced the manual labor of setting up the task lists. The integration capabilities allowed us to integrate with other systems for our records, expediting the process and ensuring accuracy. The automation and integration features of Field Nation are highly satisfactory. We were able to automate several key processes while also ensuring accuracy and keeping to our timeline.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Nov 19, 2022
5) I am writing this review to demonstrate our tremendous satisfaction with the services offered by Field Nation. We have been using their services for more than a year now, and they have provided us with incredible value and have proven to be vital to our global expansion. The powerful tech platform, powered by the Track and Trace function, has allowed us to access field service management at a global level. And the customisable pricing structure means that we are able to maintain our budget levels without any risk of overspending. Moreover, the user-friendly interface allows us to pick up and use the platform without any prior technical know-how. This, in combination with its seamless integration with major CRM and finance software such as Salesforce, Quickbooks and Xero, simplifies the process immensely and provides us with full insight in to our field services. Overall, I would rate Field Nation highly and give them 5/5. They have significantly eased our day-to-day operations and allowed us to expand our business globally with ease.
Read less Read more
Useful (0) Not useful (0)
I agree to 360Quadrants Terms of use and privacy policy
Success
info
Error