Jobber Reviews & Product Details

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Jobber
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82 Buyers Negotiating

Summary

Jobber is a cloud-based landscaping and field service software that is quite suitable for small and mid-size business organizations. In this software application, users can find various features like scheduling, invoicing, quoting, client database management, and many more.

Jobber Pricing

The free trial for Jobber is available for 14 days, and for that, you do not require any credit card. Core Jobber pricing plan cost is $29/month. There are other Jobber pricing plans, such as Connect and Grow. These Jobber pricing plans are $99 and $199 per month, respectively.

Jobber Demo

If you want to get the demo of the application, then contact the vendor. On request, you can know the details of the software and book demo as well. The trial is freely available that can also serve the demo purpose. However, users can still book the demo for the application.

Jobber Features

Operation Organization
  • Dispatching and Scheduling
  • Invoicing and Follow-Ups
  • Mobile-App 
Customer Friendly
  • Online Booking
  • Client hub
  • Client Notification
  • Job Forms 
Rise in Business
  • Online Payments
  • Reporting
  • Email and Postcard Marketing
  • Quoting and Follow-Ups
Operation Organization
  • Chemical Tracking
  • QuickBook Synchronization
  • Client Manager

Discussions

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Jobber Reviews

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Buyer, Asia Pacific Company

5
Mar 16, 2023
'Review #3: I recently tried out JOBBER’s Field Service Management offerings, and I was not pleased. The customer service was especially bad, so overall I give it a 1/5 stars. As an Asian middle-aged male buyer, I expected a more personalized experience, but the customer service reps seemed too eager to get off the phone. They couldn’t answer my technical questions and instead gave me generic emails with standard instructions. In terms of the product vision and features, I was disappointed. The features lack originality and interactivity. It seems that JOBBER is not making any effort to create an innovative, customized experience. Unfortunately, based on my experience, I cannot recommend JOBBER’s Field Service Management offerings to other buyers. 1/5 Stars.'
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Buyer, Asia Pacific Company

5
Mar 16, 2023
As a business owner, I recently decided to give Jobber’s field service management solution a try – and I''m glad I did! The product vision, features, and ease of use have all been highly impressive. Not to mention, the cost of ownership is incredibly reasonable and the interoperability and integration with other external systems works like a charm. Furthermore, Jobber appears to be highly stable and mature, and the customer service teams have proved to be receptive and responsive to my queries. Additionally, I appreciate the fact that Jobber is focusing on futuristic use cases and leveraging next generation technology in order to provide a great value to its users. I must say, I''m very pleased with Jobber''s field service management solution and would definitely recommend it to other business owners. My rating? 9.5 out of 10
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Buyer, Asia Pacific Company

5
Mar 14, 2023
'Review 3 - Ease of Use Using Jobber's field service management offerings was a breeze. From booking jobs to invoicing customers, everything felt so intuitive and user-friendly. I especially liked the on-job communication feature, it was incredibly handy. Jobber's software makes it easy to manage multiple jobs and tasks in one place. It also has useful reporting features that help me quickly assess customer service data for deep insights into how our services are doing. On top of that, all of this is packaged in a neat, easy-to-navigate interface. I'm so glad I made the switch to Jobber! Rating: 9.5/10.'
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Buyer, Asia Pacific Company

5
Mar 07, 2023
'1. JOBBER's Field Service Management Offering - [Rating: 3/5] I recently started using JOBBER's field service management tools and I have to say that the ease of use is not that great. The tutorial I found online was a bit confusing at times and I felt like I was missing out on some extra features. Even after searching around, I could not figure out how to customize the invoice template and the forms functions were a bit clunky. With regards to value for money, I think you can get some more comprehensive offerings from other providers that may only be slightly more expensive. I did find JOBBER's dashboard to be pretty straightforward and their invoicing feature was intuitive. All in all, the service is alright, but could be a lot better.'
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Buyer, SME Company

5
Mar 04, 2023
'I needed to find a field service management offering for my business, so I did some research and concluded Jobber was the right choice. As expected, they didn't let me down as they've continuously impressed me with their level of overall innovation and use of next-generation technology. I'd rate their innovation and technology 8/10 thanks to their great mobile application and real-time reporting capabilities. Furthermore, I've found that Jobber is relatively easy to use. The user interface is straightforward, which makes training up new users a breeze. On top of that, the Jobber support team is a real lifesaver, as they're always on hand to answer any inquiries. Thus far, I'd give Jobber 7/10 for ease of use. Overall, I would definitely recommend Jobber for organizations or businesses requiring a strong field service management offering. The combination of their innovation, use of next-generation technology, and ease of use make it an ideal choice that I know is sure to benefit any organization.'
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Buyer, SME Company

5
Mar 02, 2023
'Review 5 - Ease of Use I've been using Jobber's Field Service Management offerings for about six months now and I'm really impressed with how easy it is to use. The interface is exceptionally user-friendly and it helps me quickly access all of my labor force and service analytics, allowing me to make better decisions more quickly. On-job communication is also a great feature, allowing me to check in with my employees while they're out on the job without having to worry about any complicated set-up. Task management and job scheduling are also quick and easy. Overall, Jobber makes using service management software so uncomplicated. Rating: 8.5/10.'
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Buyer, SME Company

5
Feb 28, 2023
'Ease of Use: I'm giving Jobber Field Service Management a 4/5 rating for its ease of use. Setting up my account and services was easy, and I appreciate the drag and drop scheduling feature. However, the reporting features are a bit clunky and need some improvements. Product Vision: Jobber has a strong vision of becoming the premier field service management solution. They’re continuously adding features and improving existing ones, and their customer service is top-notch. I rate their vision as 4.5/5. Product Features: Jobber Field Service Management has all the features I need, from the basics like scheduling and job dispatching to more advanced features like proposal management and invoicing. I'm also able to customize the software so I can set it up to my preferences. I rate Jobber's feature set a 4.75/5.'
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Buyer, North America Mid Market Company

5
Feb 26, 2023
'Review #5 I recently switched over to JOBBER's Field Service Management offering after shopping around, and I'm very pleased with my choice. JOBBER's services have enabled me to keep up with the technology of the future and my business has been thriving since the change. JOBBER's services offer a wide range of features and capabilities, and the most outstanding one is definitely the digital payment system. This has made managing my business far easier and more efficient, as I can provide multiple payment options to my customers with total ease. On top of that, JOBBER also offers great value for money. This was an important factor for me and I am happy to say that the cost of using the system has decreased over time, which is a great bonus. To conclude, I'm delighted with JOBBER's innovative, cost-effective Field Service Management offering and would highly recommend it to anyone looking for a reliable, forward-thinking platform. Rating: 5/5'
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Buyer, Europe Company

5
Feb 25, 2023
'4. I’ve been using Jobber’s Field Service Management for several months now, and I’m very impressed with the product. My team and I use it to efficiently manage our client appointments and customizations. The platform is incredibly easy to use and navigate; the dashboard is nice and the reporting system makes it extremely easy to see what needs to be done. Additionally, the customer service is great; they always reply to my requests promptly and provide all the answers I need in an effective and timely manner. Their support articles and tutorials also provide a great depth of insight into the features Jobber provides. I haven’t had to use any of the futuristic use cases as of yet, but knowing they are available is a reassuring safety net as technology continues to evolve quickly. I’d give Jobber a solid 8/10 for the Field Service Management offering. It’s definitely an excellent addition to any business that needs to keep up with their field service operations.'
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Buyer, Asia Pacific Mid Market Company

5
Feb 20, 2023
'I've had JOBBER's Field Services Management software since just before the start of the year and you have to say the cost of ownership has been really high. It's like they just want to make sure my account stay active and continue to generate higher monthly payments. I've been using the software for managing my construction business and it does a good job but I'm not sure it's worth what I'm currently paying for it. There are also additional add-ons that I've had to purchase in order to even access basic features and I find that really inconvenient. The reality is that what looks like a good deal in the beginning can soon become really expensive. As for supporting the future use cases, I'm not sure how much JOBBER puts towards that. I'd like to see more research & development put in to ensure that their software can keep up with modern technology and account for future use cases. With the cost of ownership being so incredibly high, I give it 2 out of 5 stars.'
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Buyer, North America SME Company

5
Feb 09, 2023
'Review #3 I recently made the switch to JOBBER's Field Service Management offering and I am so pleased with my decision to do so. This platform has enabled me to take my business to the next level and move forward with confidence. The most impressive part of using JOBBER has been its futuristic offering. I'm now able to access a wide range of digital payment methods and get real-time analytics and reporting, both of which have been invaluable in making the right decisions for my company. The value for money offered by JOBBER is also notable. The cost of using the system has decreased over time, and can provide a fantastic ROI given the features and quality available. To sum it up, I'm very pleased with JOBBER's Field Service Management offering and wholeheartedly recommend it to anyone looking for a reliable and cost-effective platform. Rating: 5/5'
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Buyer, UK Mid Market Company

5
Feb 08, 2023
'Ease of Use: Based on my experience using the Jobber Field Service Management software, I give it a 4/5 rating for its ease of use. The interface is user-friendly and easy to navigate. I was able to set up my account and services quickly without needing to read any instructions. I especially appreciate the drag and drop scheduling feature for booking appointments, which saves me a lot of time. I'm able to assign jobs to my team with just a few clicks. However, the reporting features could be better integrated into the software, as it is currently a bit clunky. Product Vision: Jobber has an ambitious vision of becoming the leading field service management solution and I can see the path they’re taking to get there. They’re continuously adding features and improving existing ones to make sure they stay at the top of their game. They also have a strong focus on customer service with timely support, training, and resources. Overall, I would give their vision a 4.5/5. Product Features: I am very impressed with the range of features included in Jobber Field Service Management. It includes all the basics, such as scheduling, job dispatching, and billing, as well as some advanced features, such as proposal management, timesheets, and invoicing. The software is also customizable and scalable so I can set it up exactly how I want it. I give Jobber's feature set a solid 4.75/5.'
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Buyer, Asia Pacific Company

5
Jan 31, 2023
'I work in senior management and was looking for a field service management offering for our business. After researching, I decided to choose Jobber for the job and have not been disappointed. I have been consistently impressed with the level of innovation they provide and the use of cutting-edge technology in their operations. Jobber's mobile application and real-time reporting capabilities are especially notable, and I'd rate them 10/10 for their overall innovation and use of next-generation technology. Ease of use is another major reason why I chose Jobber. Their user interface is extremely intuitive and user-friendly, so training new users is a breeze. On top of that, their helpful support team is always on hand to answer any questions. I would rate them 9/10 for ease of use. Overall, I'd highly recommend Jobber to any business or organization that needs a top-notch field service management offering. Jobber's combination of innovation, use of next-generation technology, and ease of use make it an ideal choice that I'm sure will be beneficial to any organization.'
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Buyer, SME Company

5
Jan 28, 2023
'Jobber provides an invaluable field service management offering with great customer service and value for money. As a businessowner with a team of field service personnel I've found that Jobber has helped me stay organized, manage my teams and streamline my workflows. The customer service is excellent and I always feel like I'm in good hands. I rate customer service 5/5. One of the greatest values for money for me has been the ability to customize different aspects of the service. I can easily tailor the system to fit my needs, from setting different job and task times to tracking employee hours. The overall flexibility of the software to fit the ever-changing needs of any given business is great. I rate value for money 4/5. Next, I have to mention the reporting and history of my teams' activities. Jobber records detailed information on each job, task and employee, which I've found to be quite accurate. Having a history of my team's activities has allowed me to go back and assess where I may need to make changes or where I should focus my efforts in order to improve efficiency. Overall, I rate this 5/5. Jobber also has great automation features, making it easy to set up tasks and jobs, schedule team members and track progress remotely. That saves me a considerable amount of time, and I love how I can stay up to date on how my team is performing. I rate the automation features 4/5. Lastly, Jobber's customer support team is also exceptional. They provide quick answers to all of my queries, and the agents are knowledgeable and take the time to listen. They are always willing to provide me with the help and guidance I need. Customer service 5/5. Overall, the field service management offered by Jobber is incredibly useful and has great value for money. The customer service and automation features are top of the line, and I wouldn't hesitate to recommend it to field service personnel across all industries.'
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Buyer, SME Company

5
Jan 25, 2023
'I've been using JOBBER's Field Services Management software for a while now, and although I've seen some improvements in their offerings, I can't help but feel like it's lacking in the futuristic use cases. It seems like they're kind of stuck in the past with the features they offer. Sure, they have some modern features like SMS alerts, but they don't have the more cutting-edge features that I need to stay competitive in my industry. It would be really helpful if they could support more futuristic use cases and offer features that allow us to automate our workflows and processes. As for the cost of ownership, it's still too high for me. Between the upfront cost, the additional add-ons, and the monthly subscription price, it can really add up! I'm really not sure it's worth the investment, so I'll have to give it 2 out of 5 stars.'
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Buyer, UK Company

5
Jan 20, 2023
'Review #4 I was looking for a service platform that could not only handle my current business needs, but also be able to keep up with the pace of innovations. This is why I chose JOBBER’s Field Service Management offering, and I must say I'm highly satisfied with my choice. The first thing that truly impressed me about JOBBER was its futuristic capabilities. The platform allows me to access advanced digital payment systems, as well as getting real-time analytics and reporting. These features have enabled me to make better business decisions with ease and complete important tasks more quickly. Not to mention, JOBBER's offerings are also great value for money. The cost of using the system is extremely reasonable given the level of quality and features available. Additionally, the custom pricing plans have helped to reduce the overall cost of my business. On the whole, I'm really happy with JOBBER's Field Service Management platform and I definitely recommend it to anyone looking for a reliable and cost-effective solution. Rating: 5/5'
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Buyer, Asia Pacific Mid Market Company

5
Jan 10, 2023
I recently purchased Jobber''s field service management solution for my business and the overall experience has been highly positive. To begin with, the product vision and features Jobber offers are simply astounding. The platform is so intuitive and user-friendly that it makes managing multiple field service teams effortless. Additionally, the cost of ownership is quite affordable, and interoperability and integration with other external systems is really impressive. In terms of company''s stability and maturity, Jobber is a well-established and highly stable entity in the market. It''s innovative features help set it apart in the competitive space and its customer service is simply phenomenal. I especially appreciate the fact that Jobber is using next-gen technologies in order to ensure their capabilities keep up with the evolving needs of their users. The overall value it provides is unbeatable. My rating? 9 out of 10
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Buyer, UK Mid Market Company

5
Dec 29, 2022
'Ease of Use: I would give Jobber Field Service Management a 4/5 for ease of use. The interface is user-friendly and I was able to set up my services quickly. The drag and drop scheduling feature is a convenient time-saver, but the reporting capabilities could use some improvements. Product Vision: Jobber's vision of becoming the leading field service management solution is highly impressive. They’re always on top of adding new features and improving existing ones. They also provide excellent customer service which is always a plus. I rate their vision a solid 4.5/5. Product Features: Jobber Field Service Management has all the features needed for my business. It has the basics like scheduling, dispatching, and billing as well as more advanced features like timesheets and invoicing. Everything is also customizable and scalable so I can set it up just how I want. So I give Jobber's feature set a 4.75/5.'
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Buyer, North America SME Company

5
Dec 29, 2022
'5. JOBBER's Field Service Management Offering - [Rating: 2/5] With regards to JOBBER's Field Service Management offerings, I would rate them 2/5. You will encounter challenges when trying to use the dashboard and I had a hard time comprehending the tutorial and the functions. Additionally, I found setting up the invoices to be quite cumbersome and the customer support was not particularly helpful. Furthermore, the value for money is not very attractive in my opinion and I think that you can find similar offerings at more competitive prices. Overall, the offerings are not up to par and need some more work.'
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Buyer, Asia Pacific Mid Market Company

5
Dec 29, 2022
'Review #1: I recently upgraded to JOBBER's Field Service Management offering and wanted to share my experience with others considering the same. I was looking for a platform that could not only handle my current workload, but would also be able to grow with my business and provide versatility and innovation. That's when I stumbled upon JOBBER and the company’s commitment to always provide the best service to our customers. JOBBER has been invaluable when it comes to offering futuristic features and capabilities; it’s already enabled me to access improved digital payment systems and real-time analytics and reporting. The platform’s detailed analytics have enabled me to make better business decisions based on valuable customer data. JOBBER's services are not only extremely beneficial, but also highly cost-effective; I feel it can provide a great ROI and the value for money is definitely amazing. On top of that, the costs of using the system have actually been reduced over time due to the custom price plans available, which is an unexpected advantage. All in all, I'm extremely satisfied with JOBBER's innovative and cost-effective Field Service Management offerings and I highly recommend it to anyone looking for a reliable, forward-thinking platform. Rating: 5/5'
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Buyer, UK Company

5
Dec 22, 2022
'Overall, I'm not very impressed with JOBBER's Field Services Management software and their offerings. The cost of ownership is really high, and their add-on fees don't help make things any better. As for supporting futuristic use cases, there's still a lot of room for improvement here. They don't have the features that I need to stay ahead of my competitors and this makes me very reluctant to invest in their software. For these reasons, I'm giving it 2 out of 5 stars.'
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Buyer, North America Mid Market Company

5
Dec 21, 2022
'Review 4 - Cost of Ownership Jobber's Field Service Management offerings have one of the best price points I have seen. I like how it comes with a range of features that I need to run a successful business and the flexibility to customize them based on my specific needs. Plus, the money I saved on hiring additional staff was just an added bonus. Jobber's automatic pricing adjustment and discounts on bulk orders make it a no-brainer as far as money saving features go. I also found their customer service to be excellent, which was another bonus. All in all, Jobber has been a great investment. Rating: 9/10.'
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Buyer, Europe Company

5
Dec 17, 2022
'5) Jobber’s Field Service Management offering is one of the better solutions. I’ve had the pleasure of using their service on various occasions and have always been pleased. Its integration with other software makes it practical, and the intuitive dashboard offers a great level of insight. Moreover, their customer service is top-notch and they've always been able to help me with any issues in a timely fashion. On the downside, it can be overwhelming at times as the volume of information and data can get quite overwhelming. Rating: 8/10'
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Buyer, North America Mid Market Company

5
Dec 12, 2022
'I was doing research for a quality field service offering and decided to give Jobber a try. So far, I'm very pleased with my decision as they continually impress me with the level of innovation in their approach to field service management and the use of cutting-edge technology. Specifically, I find their easy-to-use mobile application and real-time reporting capabilities quite useful, so I give them 9/10 in terms of innovation and next generation technology. As far as usability goes, Jobber is also quite easy to use. The user interface is straightforward and training new users took no time at all. What's more, I can always count on the helpful support team to assist me with any inquiries I have. For usability, I rate Jobber 8/10. To summarize, I would heartily recommend Jobber for organizations or businesses that need a strong field service management offering. The combination of innovation and use of next generation technology alongside its ease of use make Jobber an ideal choice that I know our business, and many other businesses, can benefit from.'
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Buyer, UK Company

5
Dec 09, 2022
'4. JOBBER's Field Service Management Offering - [Rating: 2.5/5] I recently started using JOBBER's Field Service Management and unfortunately, it did not completely meet my expectations. The tutorial I watched was not up to par and I could not immediately make sense of it. I also struggled a bit with the invoicing features and I had to contact the team a few times for assistance. I feel like the dashboard could also be better streamlined and the overall performance of the software could be improved. As for value for money, I think that you could find more comprehensive offering from other vendors at similar price ranges.'
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Buyer, UK Mid Market Company

5
Dec 08, 2022
'Review #4: Recently I gave JOBBER’s Field Service Management offerings a try. I am ultimately disappointed - I give it 1/5 stars. As an Asian middle-aged male buyer, I found the customer service to be quite inadequate. The customer service reps were polite, but not knowledgeable. Whenever I asked technical questions, they could not answer them and simply sent me generic emails with standard instructions. I was also unimpressed with the product vision and features - very basic, no creativity and interactivity. It seems like JOBBER is not making any effort to innovate and personalize their product. I would not recommend JOBBER’s Field Service Management offerings to other buyers. 1/5 Stars.'
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Buyer, Europe Company

5
Dec 07, 2022
'5. Jobber's Field Service Management is an excellent choice for those who want to keep track of their services and operations with the help of a reliable platform. Right from the moment I started using it I could tell that the UI is intuitive and easy to learn. Customer service is also top notch; the staff is always helpful and friendly, and their support articles really helped me understand how to best use Jobber’s features. As for future use cases, Jobber has quite a few integrated systems that allow us to stay up to date with the latest advancements. Additionally, they have great communication capabilities that enable us to stay in touch with our clients and keep them informed on the progress of the service. All in all, Jobber is a great tool for any business that wants to keep track of their field service operations. I give them a 9/10!'
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Buyer, Asia Pacific Mid Market Company

5
Dec 07, 2022
'2. I recently started using Jobber for my business and I must say, I'm impressed. The tools it offers have revolutionized the way I handle my field service operations. The user interface is easy to understand and navigate, meaning that I can get up and running quickly whenever needed. Additionally, the customer service is outstanding; my inquiries are always answered promptly, and I even receive helpful tips and tricks to optimize my processes. I've also noted the constant updates they provide, which is nice to see. It ensures that their product keeps up with the ever-evolving world of technology. I must say that I find the future use cases quite impressive; the amount of integrations offered gives me confidence that my business will never fall behind. Overall, I'm very happy with Jobber’s Field Service Management and I highly recommend it for anyone looking for a reliable field service management platform. Rating: 9/10'
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Buyer, North America Mid Market Company

5
Dec 02, 2022
'3) Jobber’s Field Service Management is an excellent tool for providing integrated digital solutions. Their intuitive interface assists the entire team in getting tasks accomplished with ease. This makes it much easier on managers and supervisors to ensure their teams are meeting customer demands. I also love the automated scheduling which allows us to plan ahead with greater detail. Additionally, the technical support staff is always on hand to help us when needed. Note that reviews of ease of use should be taken with a grain of salt as I found some excessively complex processes. Rating: 7.5/10.'
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Buyer, UK Company

5
Nov 30, 2022
'3. Jobber's Field Service Management is a useful tool for businesses that need to monitor their field service operations. The setup was straightforward and the user interface is clean and efficient. The website also has helpful articles to teach you how to use the system as well as support in case you need help troubleshooting. Recently I was pleasantly surprised by the depth of features and integrations Jobber offers and the technical advancements they have made over the years. The use cases are always evolving with the times, which is great for businesses that need to stay current with the trends. As for customer service, I've always been very satisfied with their responses and assistance. All in all, I’d highly recommend Jobber’s Field Service Management if you're in the market for a reliable and up-to-date service management platform. Rating: 8/10'
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Buyer, Europe Company

5
Nov 26, 2022
'As a senior management executive, I needed to find a quality field service offering for my business. After searching, I decided to go with Jobber and so far they have not disappointed. Their overall innovation and use of cutting-edge technology is something I find quite useful, so I'd rate them 9/10 for this. Jobber's mobile application and real-time reporting capabilities provide our business with great visibility that proves to be invaluable. I'm also quite happy with how easy it is to use Jobber. Everyone on our team found it surprisingly easy to learn, so training new users was not an issue. In addition, the Jobber customer service staff is always on hand to answer any questions I might have, making it easy for us to get up and running in no time. For usability, I'd rate Jobber 8/10. In conclusion, I would highly recommend Jobber to anyone looking for quality field service management offering. The level of innovation and use of next-generation technology combined with the ease of use make it an excellent choice that I'm sure our business, and other organizations and businesses, will benefit from.'
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Buyer, Europe Company

5
Nov 17, 2022
'1. Jobber Field Service Management has been great for my team. The UI is easy to use and intuitive. We recently used it to roll out a new service offering to our customers, and it was a great tool for both our employees and customers. It gave us a smooth transition while simultaneously providing the customer with a look into the services they have available to them. As far as customer service goes, the Jobber team is always very responsive and helpful. They provide useful support articles, timely responses to inquiries, and are always happy to answer any questions I may have. I also love that Jobber gets new updates frequently—they're constantly working to make their product better. They also offer integrations with other programs, allowing us to create more customized services for our customers. All in all, I am very satisfied with Jobber and the Field Service Management it offers. Rating: 10/10'
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Buyer, UK Mid Market Company

5
Nov 14, 2022
'Ease of Use: I'm giving Jobber Field Service Management a 4/5 for ease of use. I appreciate the user-friendly interface and the drag-and-drop scheduling feature, which saves me a lot of time. However, the reporting features need to be more intuitive as it currently is a bit clunky. Product Vision: Jobber has a solid vision of becoming the leading field service management solution, and they’re committed to improving the product. Their customer service is also impressive with timely support, training, and resources. I rate their vision a 4.5/5. Product Features: Jobber Field Service software includes all the necessary features for my needs, from scheduling to invoicing. It's customizable and scalable, so I can tailor it to my preferences. I rate Jobber's feature set a 4.75/5.'
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Buyer, Asia Pacific Mid Market Company

5
Nov 11, 2022
'I recently switched to JOBBER's Field Services Management software and I'm not overly impressed with what I've seen so far. It's not terrible, but there is definitely room for improvement in areas like cost of ownership and supporting futuristic use cases. On the cost of ownership front, I find it to be too expensive. They seem to like nickel and diming me with add-ons and additional charges. I find it really inconvenient and annoying, and it's one of the main reasons I'm reluctant to keep using the software. As for futuristic use cases, there doesn't seem to be much in the way of research and development here. They don't have a lot of modern features that I need to keep up with my competitors. For these reasons, I'm giving this an overall rating of 2 out of 5 stars.'
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Buyer, Asia Pacific SME Company

5
Nov 08, 2022
I recently had the opportunity to try Jobber’s field service management solution for my business and I can confidently say that it has been a worthwhile experience. From the product vision to the features, Jobber has impressed me every step of the way. Its ease of use is clear from the moment you log in, and the cost of ownership is quite affordable. Not to mention, the interoperability and integration with other external systems is efficient and hassle-free. Moreover, the company seems to be quite stable and mature, and its support technicians are on top of their game when it comes to customer service. I was also delighted to find that Jobber is investing a lot time and effort in implementing futuristic use cases and leveraging next-gen technologies to increase the value of its product offerings. All in all, I have been thoroughly impressed by Jobber’s field service management solution and highly recommend it to business owners. My rating? 9 out of 10
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Buyer, Europe Company

5
Nov 04, 2022
'Review 2 - Cost of Ownership Jobber's Field Service Management offerings also come with a great price. For me as a business owner, this feature is especially helpful. It's an affordable solution that offers comprehensive features and functionality, making it an essential part of my operations. With features like automatic pricing adjustment and job costing, I have the necessary control to keep my business in line with the local competition. Jobber's software also offers discounts on bulk orders and can be customized to meet my specific needs. Plus, I don't have to hire additional staff to manage the software either. All in all, Jobber offers great value for the cost. Rating: 8/10.'
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Buyer, UK Mid Market Company

5
Nov 01, 2022
'Review 1 - Ease of Use I've been using Jobber's field service management offerings for about a year now and honestly, I'm really impressed with how easy it is to use! From my experience with service management software, I find Jobber's offering to be one of the most user-friendly. Their software gives me comprehensive access to my team's labor force and service analytics in real-time, allowing me to make more informed decisions when it comes to customer service. With their on-job communication feature, I get to stay in the loop while my employees are out on the job. It's perfect for a hands-on manager like me. From task management to job scheduling to customer scheduling, Jobber makes it all so easy to organize. I also like its reporting features as well. With a few clicks, I can filter customer service data quickly and get quick insights into how our services are doing. I'm really happy with the ease of use! Rating: 9/10.'
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Buyer, North America Mid Market Company

5
Oct 28, 2022
'As someone who works in senior management, I can appreciate the value of having a strong field service management offering. After doing thorough research, I chose Jobber to help our business manage our field service operations and I'm very pleased with our decision. I've been consistently impressed with their innovative approach to managing field service operations and how they leverage cutting edge technology to make it easier for us to do so. Overall, I'd rate Jobber 9/10 with regards to innovation and the use of next generation technology. Their easy-to-use mobile application and real-time reporting capabilities provide us with greater visibility into our field service operations. Additionally, their automatic scheduling and centralized customer information are outstanding features that allow us to be more efficient in our operations. Ease of use is another major factor that makes Jobber a great choice for our field service needs. It's incredibly intuitive, which makes training up new users a breeze. In addition, their dedicated support team is incredibly knowledgeable and helpful which makes it easy for us to get up and running quickly. Overall, I would rate their ease of use 8/10. In conclusion, I highly recommend Jobber to any organization or business that requires a quality field service management offering. Their innovative approach to management and use of next generation technology, along with their ease of use, make it an excellent choice that I'm confident will be beneficial to any organization.'
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Buyer, UK Company

5
Oct 24, 2022
'Review #2 I had been searching for a platform service offering that could provide me with the most bang for my buck. I looked long and hard, until I finally decided to go with JOBBER’s Field Service Management offering. I am glad to say that so far I am really pleased with this decision. The first incredible thing about JOBBER's system is its futuristic capabilities. They have enabled me to access an advanced digital payment system, as well as providing real-time analytics and reporting. This has made managing my business much easier and more efficient, as I can get the data I need quickly and make the right decisions faster. On top of that, I'm very happy with the value for money offered by JOBBER. My fees have gone down over time, and the cost of using the system is extremely reasonable given the level of quality and features available. Overall, I am beyond satisfied with JOBBER's Field Services Management platform, and I highly recommend it to anyone looking for a reliable and cost-effective offering. Rating: 5/5'
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Buyer, Europe Company

5
Oct 18, 2022
'Review #1: I recently used JOBBER’s Field Service Management offerings. Overall, I’d give it a 2/5 stars. As an Asian middle-aged male buyer, I felt it was targeting more for younger users, not taking into account the unique needs of those of us more experienced in the industry. The customer service leaves much to be desired. Although the customer service reps were polite, they seemed almost too eager to get off the phone and not give helpful answers. Every time I asked a technical question, they just sent me a generic email with standard instructions. I expected more customer service effort to help me customize my experience and address specific needs. In terms of the product vision and features, I found the offerings to be lacking. The features are basic, and there is not much of an effort to add innovative features. I’d love to see more creativity and interactivity in the product. Overall, I’m disappointed with JOBBER’s Field Service Management offerings, and would not recommend it to other buyers. 2/5 Stars.'
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Buyer, SME Company

5
Oct 15, 2022
'4) Jobber’s Field Service Management offering is one of the top contenders for futuristic use cases. I have witnessed first-hand the power of their connected systems with the ability to automate mundane tasks and offer a simplified experience from start to finish and wow the customer. In terms of ease of use, I haven't personally encountered many issues but users might struggle that the software is preparing for the future, as others find out. There is definitely a learning curve but I suppose more features and functionalities always come with this. Rating: 8.5/10.'
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Buyer, UK Mid Market Company

5
Oct 15, 2022
'3. JOBBER's Field Service Management Offering - [Rating: 2/5] JOBBER's Field Service Management offering is quite disappointing. I recently bought the software and have been trying to use it but I have to say that the ease of use is lacking compared to other products I've used in the past. I had a hard time understanding the different options and functions on the dashboard and the invoicing requirements were a bit too onerous. There were also a few bugs that took a while to get resolved which was not so great either. I think their value for money is also not the best choice compared to other providers.'
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Buyer, Asia Pacific Company

5
Oct 10, 2022
'2) To evaluate Jobber’s Field Service Management offerings I had to look at the current market and needs. I came away impressed by their abilities to support the demands of the customers and help the business become more efficient. The smart monitoring systems have been particularly innovative and actually match a lot of the specs that were desired by our team. The scheduling functions are reliable and user-friendly which lessens the drain on IT personnel. However, there are a few bits and pieces that I think should be reconsidered. Rating: 7.5/10.'
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Buyer, UK Mid Market Company

5
Oct 08, 2022
'1) I recently evaluated Jobber’s Field Service Management offering and their claims to supporting futuristic use cases and ease of use. The overall impression I get is that the offering is satisfactory. I appreciate the strong emphasis on streamlined processes and integrated digital solutions. It helps bridge the traditionally fragmented services teams and gives us the ability to respond to customer needs in real-time. Additionally, many of the tools Jobber provides have been instrumental in helping us achieve our sustainability goals. I believe the tools can go even further and with some tweaks be ‘future proofed’ in the near future. Rating: 8/10.'
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Buyer, North America Mid Market Company

5
Oct 02, 2022
'I recently started using JOBBER's Field Services Management software and so far it hasn't really been worth the expense. The cost of ownership is really high, especially when you factor in the additional costs of add-ons and such. I feel like they are just trying to milk me every month, and it's really not helping my business. They also haven't put much effort into supporting futuristic use cases. Despite being marketed as a modern and innovative software, there still lacks in that department. It doesn't seem to support the more cutting-edge features that I need to stay ahead. For these reasons, I'm going to give it 2 out of 5 stars.'
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Buyer, North America SME Company

5
Oct 02, 2022
'Review #5: Recently I used JOBBER’s Field Service Management offerings, and my experience was not good. I give it a 1/5 stars. As an Asian middle-aged male buyer, I found the customer service to be subpar. The customer service reps were polite, but could not adequately answer my technical questions and instead just sent me generic emails with standard instructions. On top of that, the product vision and features were extremely basic. No effort appears to be made to add innovative and interactive features. I would not recommend JOBBER’s Field Service Management offerings to other buyers. 1/5 Stars.'
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Buyer, North America Mid Market Company

5
Oct 01, 2022
'Ease of Use: I'm giving Jobber Field Service Management a 4/5 rating for its ease of use. The user interface is straightforward and easy to use and I was able to set up my account and create my services quickly. I especially appreciate the robust drag and drop scheduling feature. However, the reporting features could be more integrated and user-friendly. Product Vision: Jobber has a clear vision of becoming the best field service management solution and they’re staying ahead of the curve by continuously adding features and improving existing ones. They’re also providing top-notch customer service with timely support, training, and resources. I would rate their vision as 4.5/5. Product Features: Jobber Field Service Management includes all the features I need for my business, from scheduling, job dispatching, and billing to more advanced features like proposal management and invoicing. It's also customizable and scalable so I can set it up exactly how I want. I give Jobber's feature set a 4.75/5.'
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Buyer, UK Company

5
Sep 30, 2022
'Review #2: I recently tried out JOBBER’s Field Service Management offerings, and I was disappointed. I give it a 2/5 stars. As an Asian middle-aged male buyer, I found the customer service lacking. Whenever I asked technical questions, I was only given generic answers. I’d expect customer service reps to greet customers with more warmth and enthusiasm and to be more knowledgeable of the product features. On top of that, the product vision and features were uninspired. The features seemed almost too basic, and I found it difficult to customize the experience to fit my needs. As someone more experienced in the field service industry, I’d like to see JOBBER make an effort to offer more advanced and interactive features. Based on my experience, I cannot recommend JOBBER’s Field Service Management offerings. 2/5 Stars.'
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Buyer, North America Mid Market Company

5
Sep 29, 2022
'2. JOBBER's Field Service Management Offering - [Rating: 2/5] I don't think the JOBBER Field Service Management is worth the money. The dashboard is not as clear-cut as it could be and I had trouble setting up the invoicing features. Their support team was generally slow and unhelpful at times so I found myself having to figure out most of the issues on my own. Additionally, I could not find how to hide certain sections of the invoicing which was a bit bothersome. Overall, the ease of use is not that great and their value for money is not really worth it in my opinion. Unless you require some of their more specific features, I would suggest looking for alternatives.'
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Buyer, Healthcare, SME

1
May 07, 2020

“Excellent Field Service Software”

Not only the features but its customer service is also excellent. For both the teams and clients, the software can provide an exceptional experience. Our entire team utilized the software, and they found all of its features quite useful, like invoicing, estimation, scheduling, route optimization, and others.
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Buyer, Construction, Enterprise

4
May 07, 2020

“Just Loved It!!”

Jobber is not only an app; instead, it can fulfil almost every business requirement. The regular addition of new features helps the businesses to take it to the new level. For businesses like us (service/booking) should definitely use Jobber.
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Asset Management Manager, Energy Utility

2
May 07, 2020

“A Good Software for Beginners”

Jobber keeps on adding new properties and features to fulfil the customer’s requirement. This is good software for beginner businesses or startups.
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Buyer, Food Manufacturing, Enterprise

5
May 07, 2020

“The Best Software”

We have been using Jobber for many years. In it’s free-trial we got to know about its properties. Even the customer service is exceptional and can streamline the workflow as well.
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