MWM Pricing & Demo
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Summary
Mobile workforce management or MWM field service management software helps businesses in managing several day-to-day operations and other workforce-related tasks quickly and efficiently. They can easily automate several manual tasks. Nearly half of the global workforce will be mobile by 2022. Now the businesses can manage their workforce through mobile-only.
MWM Pricing
Detailed MWM pricing has not been disclosed, but it is in line with leading competitors in the Field service management software market. Most software companies and vendors require users to contact them with details so they can offer competitive personalized pricing based on exact business needs. For more details on the best MWM pricing plans and offers contact the vendor directly.
MWM Demo
The demo can be seen by booking for the same. It will help you to know all the features of the MWM software. However, on its website, the link is present for the same. Just contact the vendor to schedule the demo before you discuss MWM pricing. They will provide you with a detailed explanation of the features of MWM.
Features
Timestamps and location accessGPS Enabled
No Resource Wastage
In-app communication
Flexible scheduling
Scheduling Feature
Approval through Click
Ability to handle sales personnel dynamic scheduling requirement
Real-time alerts
Real-time Notification and Alerts
Auto-Update Enabling Facility
Focus on Enterprise
Easy to Navigate
User-friendly Desktop
Beneficial Features
Discussions
No Strengths to show
No Cautions to show
MWM Reviews
Buyer, Asia Pacific Company
May 14, 2023
Review 1: MWM Field Service Management offering I recently tested MWMs Field Service Management offering and was pleasantly surprised. It delivered an intuitive, futuristic user experience that felt almost like an extension of my day-to-day operations. For starters, the automated scheduling and dispatch system reduced the amount of resource I needed in order to smoothly manage multiple tasks. The capability to view real-time schedules and Intelligent Routing, made exceptions easier and more accurate. I also got a quick ROI in terms of cost saving due to improved efficiency and customer satisfaction. The product vision is also well thought out. It caters to smaller field service companies looking to use intricate customer data and advanced automation to take their business to the next level. I particularly liked that it is configurable, making it very customisable to individual needs. In terms of product features, I found the asset and parts tracking capability very helpful. The real-time, customer interactive dashboards simplifying reporting and customer satisfaction gave me peace of mind. My Rating 4/5 Overall, I feel MWM Field Service Management offering is great for field service companies looking to adopt a futuristic approach to technology.
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Buyer, North America Mid Market Company
May 10, 2023
MWMs Field Service Management offering Review 5 I recently bought MWMs Field Service Management and Im sorry to say that I am extremely unhappy with the product. At the outset, the customer service team painted a rosy picture and made me optimistic about the softwares ability to fully integrate with our existing infrastructure and offer futuristic use cases. Unfortunately, upon using the software, I realize none of this is true and was nothing more than marketing tactics. The interoperability and integration capabilities of the product are so poor that it can hardly talk to itself, let alone our existing infrastructure. For these reasons, Id give MWMs Field Service Management offering a 1 out of 10 for its lack of futuristic use cases and poor interoperability and integration capabilities.
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Buyer, UK Company
May 09, 2023
MWMs Field Service Management offering Review 4 My experience with MWMs Field Service Management offering was extremely disappointing. Upon purchasing this product, I was expecting the highest level of interoperability and integration capabilities but I got nothing even close to what I was hoping for. Not only that, their customer service team didnt offer any viable use cases that were supposed to be ‘futuristic. In my honest opinion, I dont see any real value in investing in MWMs Field Service Management offering and would have to give it a 2 out of 10 when it comes to interoperability and integration capabilities and futuristic use cases.
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Buyer, SME Company
May 05, 2023
Field Service Management "Field service management systems have been around for a good few decades, and the concept of MWMs offering has been around for much longer. As a senior engineer with experience in the field of managing field service operations, I can honestly say that the things MWM are doing are setting the bar higher. Ive been using the MWM system for more than a year now and the cost of ownership has been surprisingly low. Not only was transitioning from our old system a breeze, but MWM also came in and trained all staff on the features and capabilities of the new system, making our job easier. A great feature of the MWM system is the GPS tracking of assets and workforce deployed. The tracking works great for security scanning and inventory control, saving us precious time and resources. The Support Desk at MWM is full of knowledgeable staff, who always take the time to explain the features. They have often answered our questions within just 24 hours, making sure that our operations run in the most economical way possible. Finally, the system is ready to keep up with current and future trends and technologies. This provides peace of mind if we ever need to upgrade or change direction. Overall, I give MWMs Field Service Management a 9/10. Their cost of ownership, support, and futuristic use cases all come together to make one great system with fewer headaches.
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Buyer, Asia Pacific Mid Market Company
May 03, 2023
I have been a customer of MWM Softwares Field Service Management Solution for the last 4 years and I have to say that I am quite impressed by their offering. We use this software for controlling customer tickets, fleet management, logistics tracking, and automated dispatching. The cost of ownership for this software is quite reasonable. While there are some premium features that you have to pay for, overall it is quite competitive compared to the benefits. Plus, it offers a wide range of payment options such as automated invoices and third-party integrations. Moreover, I really appreciate the fact that MWM is always looking towards innovating their offering. Any software updates they release include features such as machine learning, predictive analysis, and real-time tracking. This has made it much easier to provide our customers with a better service experience. I have also been quite pleased with their customer support team. They are always available to answer my queries and provide solutions whenever I face hardware or software issues. In conclusion, I would highly recommend MWM Softwares Field Service Management Solution for anyone looking for a service management solution. The cost of ownership is very reasonable and the use cases are clearly futuristic. Rating: 5/5.
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Buyer, UK Company
Apr 22, 2023
Field Service Management When it comes to field service management, MWM stands out among the competition. I have had the privilege of using this system for over two years now, and I can proudly say it has been an exceptional experience. The cost of ownership of MWM is almost nothing compared to the alternatives. Not only that, but the company sent out a team to help us make the transition, as well as train all our staff to use the new system. Im also pleased with the GPS tracking feature that is included in the MWM system. The security and inventory functions this provides to our workforce has been worth its weight in gold. The Support Desk at MWM is quick to respond and always willing to answer any queries we have. This sort of service makes sure that we are making the most out of our money. Finally, the system is futuristic at its core. This reassures us that we will stay ahead of the competition and not become obsolete anytime soon. All in all Id rate MWMs Field Service Management 8/10. It is a great system that comes with great price and support.
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Buyer, UK Company
Apr 21, 2023
Review 2: Rating: 5/5 I recently implemented the Field Service Management (FSM) offerings by MWM and Im extremely satisfied. Ive been positively surprised at the range of features and cost-effectiveness the platform provides. We have noticed a definite improvement in customer service, thanks to its efficiency and user-friendliness. The mobile app synced with the platform has made it incredibly easy to manage our field team. The dispatched and scheduling tools enabled by MWM has further improved our internal processes that help customer satisfaction. The features of their platform is definitely something to be admired. The customer service provided by MWM deserves special mention. The team is always available to resolve any issues or queries we might have. Even beyond that, they also ensure that a customer is never unhappy. Their proactive support system helps identify potential customer issues and support them before they have a chance to become problems. Moreover, despite the range of features they offer and the highly competent customer support, MWM is probably well known for its cost-effectiveness. We used to pay more for less features, but MWMs flexible plans and custom services tailored to our exact needs allow us to pay only for what we use - thats huge! Id highly recommend MWMs Field Service Management offerings for anyone looking for an optimal and cost-effective solution for their business.
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Buyer, North America SME Company
Apr 21, 2023
MWMs Field Service Management offering Review 2 I recently checked out MWMs Field Service Management product and I am extremely disappointed in their offering. After having numerous conversations with their team, I asked them to recommend the best product that could integrate into our existing infrastructure and they recommended MWMs software. Unfortunately, when I purchased it, I realized their integration capabilities were not as seamless as they had made out they would be. Whats more, they could not offer any viable use cases that were ‘futuristic in any way. All in all, Id rate the MWMs Field Service Management offering a 1 out of 10 for its interoperability and integration capabilities and inability to support futuristic use cases.
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Buyer, Asia Pacific Mid Market Company
Apr 20, 2023
Review 5: I was looking for a comprehensive solution to streamline our field service operations and picked MWM Field Service Management. The system was easy to understand and use, and I found the response times incredibly fast. The workflows were incredibly efficient, resulting in quick dispatches and resolutions to service requests. The customer service was also a great help throughout the process. The support staff were friendly and knowledgeable and answered all of my questions quickly and thoroughly. They didnt try and push any extra services or products which I greatly appreciated. The cost of ownership was not the cheapest out there, however I believe it was worth it because of the time it saved and the reliability of the services. All things taken into consideration, Im very pleased with MWM Field Service Management. I would definitely recommend it to any business looking for a reliable and efficient field service solution.Rating: 5/5
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Buyer, Asia Pacific Mid Market Company
Apr 18, 2023
I have been using MWM Softwares Field Service Management Solution for the past 4 years and I can confidently say that it is an excellent solution for managing customer service tasks and keeping track of our fleet. The cost of ownership for this software is quite good. It does have some premium features that you have to pay for, but the overall cost is reasonable for the value you are getting from this software. It also offers us multiple payment options such as automated invoices and third-party integrations. Apart from this, I must commend MWM for their futuristic use cases. The updates to their software have included machine learning, predictive analytics, and real-time tracking. This has allowed us to provide a better service experience to our customers. Additionally, their customer support team is always ready to help. They are quick to respond to all of my queries and provide immediate solutions if I face any hardware or software issues. All in all, I can say without a doubt that MWM Softwares Field Service Management Solution is an excellent product. I would strongly recommend it to anyone looking for solutions to manage customer service tasks. Their cost of ownership is quite reasonable, and their suite of futuristic features is second to none. Rating: 5/5.
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Buyer, North America SME Company
Apr 18, 2023
Interoperability and integration with other products 5/10 I found the interoperability and integration with other products to be average at best. I was able to connect with other systems, but the integration was far from seamless. For example, when I went to integrate with a different system, certain data fields were incompatible and had to be manually transferred. I also found that the connection was slow, and it took a considerable amount of time for the integration to be completed. The end results were subpar, and for that I would rate the overall interoperability and integration with other products a 5 out of 10.
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Buyer, North America SME Company
Apr 16, 2023
I have been an old European male customer of MWM Softwares Field Service Management Solution for 4 years now and I can say it has helped my business scale up its customer service goals with ease. We primarily use this softwares for tasks related to controlling customer tickets, account management, fleet management, logistics tracking and automated dispatching. From a cost of ownership point of view, I have been quite satisfied with the value I am getting from this software. While there are certain features we have to pay a premium fee for, overall the cost of ownership is reasonable compared to the benefits of service we get in return. The software also offers a wide range of payment options such as automated invoices, payment plans and third-party integrations. Moreover, MWM has always been at the forefront of a customer-focused offering. This is quite evident in their regular updates to the software which include futuristic features such as machine learning, predictive analysis, and real-time tracking. This allows us to provide a superior customer service experience to our customers. I have not faced any hardware or software related problems since I began using MWM Softwares. The customer support team at MWM is always ready to help and provide the necessary assistance anytime I need. In short, I can wholeheartedly recommend MWM Softwares to any business looking for service managements solutions. Their cost of ownership and future-proofing use cases make them a perfect fit for our business. Rating: 5/5.
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Buyer, UK Mid Market Company
Apr 15, 2023
Field Service Management After using MWMs field service management system for over four years, Im here to report that it has been great. Ive been consistently blown away by the cost of ownership. The team at MWM came and quickly set us up, and their in-depth training on the system and how it works was invaluable. The GPS tracking capabilities of MWM are incredibly useful and they come part and parcel of the system. Weve experienced lightning fast scans and inventory control and asset tracking that have saved us a great deal of time and money. The Support Desk at MWM has been spot on. The knowledgeable staff answer most queries within a day or two, and this makes us feel secure in our decision. Finally, the system is built to keep up with current and future technologies and trends. This provides us with peace of mind knowing that we have a future-proof system. Overall, I give MWMs Field Service Management an 8.5/10. Its cost, support, and futuristic capabilities are worth the money.
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Buyer, UK Company
Apr 15, 2023
# Review 4: I recently tested out MWMs Field Service Management offerings and Im not exactly happy with it. My main issue is that it does not fulfill the needs of my business. While it may offer comprehensive solutions to field service management, it lacks key features that I need for my operations. The product vision is also very simplistic and does not address some of the more in-depth aspects of my field service management needs. Additionally, the software has some bugs which can cause the system to crash. For what it offers, the price is quite high and I would not say it offers good value for money. I will rate it 4/10.
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Buyer, North America Mid Market Company
Apr 14, 2023
Review 1: I recently purchased MWMs Field Service Management offerings, and Im not happy with what I received. The product promises a comprehensive solution to all my field service management needs. However, its vision is severely lacking and there are a number of features that have been cut in order to reduce the cost and increase the bottom line. There are also plenty of bugs, which means that it is not reliable and could lead to issues down the line. As for the value for money, I cannot justify paying for something that does not offer the features I need. I dont recommend this offering and give it a rating of 3/10.
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Buyer, SME Company
Apr 14, 2023
Interoperability and integration with other products 5/10 I found that the interoperability and integration with other products offered by MWMs Field Service Management offering was average at best. Although I was able to connect with other systems, the process was painful and the integration was not seamless. For example, when I went to integrate with a different system, certain data fields were not compatible and I had to manually transfer information back and forth. The end results were not up to my expectations and the process was tedious and slow. I would rate the interoperability and integration of MWMs Field Service Management offering a 5 out of 10.
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Buyer, Europe Company
Apr 13, 2023
capabilities MWMs Field Service Management offering Review 1 I recently bought MWMs Field Service Management offering for my business and I have to say I am disappointed. For one thing, the software does not seem to support my futuristic use cases at all. This has been a major letdown as I really believe in investing in innovative products that can help propel my business forward. Not only that, but their interoperability and integration capabilities are practically non-existent certain features dont even seem to talk to each other which creates a huge amount of stress for my team. All in all, Id give the MWMs Field Service Management offering a 2 out of 10 when it comes to supporting futuristic use cases and interoperability and integration capabilities.
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Buyer, Europe Company
Apr 07, 2023
Review 5 Cost of Ownership I am quite impressed with Modernizing Medicines Field Service Management solutions in terms of their cost of ownership. The company offers customers a range of packages to fit their budget, with the ability to increase spend as the business grows. Additionally, they offer training and technical assistance, while providing discounts on hardware and software upgrades. Furthermore, they offer free online support as well as third-party vendor assistance, which is always a great plus. Overall, I would rate the cost of ownership an 8.5/10.
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Buyer, UK Mid Market Company
Mar 23, 2023
Product vision review 4/5 MWMs Field Service Management offering has the potential to create a seamless experience for its customers. Their vision of moving to a digital platform rather than a traditional manual one is certainly commendable. The flexibility of having the option to make a custom mobile app tailored to an organizations specific needs is also noteworthy. It means that customers will have access to the latest technology and features to support their operations. This can be extremely beneficial for larger enterprises since they have to constantly monitor numerous aspects at any given time. The ability to quickly make changes or add new features to adapt to changing demands is certainly a plus.
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Buyer, SME Company
Mar 17, 2023
User Support review 4/5 The customer service at MWM is quite positive. The team is helpful and quick to respond to inquiries. They are also knowledgeable about the product and can provide valuable insights. They also offer comprehensive technical documentation for customers who need additional assistance. Additionally, the help center is also quite comprehensive and contains answers to the most common questions related to the offering. All these features make the customer support team at MWM a valuable asset for any customer.
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Buyer, UK Company
Mar 11, 2023
Review 4: MWM Field Service Management Offering I recently tested the MWM Field Service Management offering and here are my thoughts. The intuitive user-interface and automated scheduling and dispatch system saved valuable time and resources. The product vision was catering to small field service businesses like mine, with configurable and customisable solutions tailored to individual needs. The product features are also quite powerful. The dashboard provides a comprehensive view of business activities and customer feedback. I was also pleased with the asset and parts tracking capability and real-time customer data. My Rating 3/5 All in all, I would recommend the MWM Field Service Management offering to those who are looking for a modern and efficient approach to their field service operations.
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Buyer, North America Mid Market Company
Mar 09, 2023
Product features review 4/5 MWMs Field Service Management offering has several features that are well-suited for both large and small businesses. One of the features that stands out is the integration with existing CRMs and ERPs. This makes it easier for businesses to synchronize their data and ensure that information is shared seamlessly between departments. The scheduling capabilities are also impressive, as customers can easily assign tasks to workers and track their progress along the way. Additionally, customers can also customize their mobile apps to match the requirements of their customers. As such, they can leverage the power of smart technology to meet their customers expectations.
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Buyer, SME Company
Mar 02, 2023
Overall Innovation and use of next generation technology 3/10 When I looked into MWMs Field Service Management offering, I was disappointed to see that they were lagging behind in terms of their use of next generation technology. Some areas were completely lacking in innovation and automation that I had become accustomed to using in other products. For example, creating reports had to be done manually and there was no feature to automatically format data. Additionally, the customer interface seemed outdated and clunky, and certain tasks I wanted to be able to complete were restricted. Overall, I felt that the innovation and use of next generation technology by MWMs Field Service Management offering was limited and only deserved a 3 out of 10 rating.
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Buyer, North America Mid Market Company
Mar 01, 2023
# Review 5: I purchased one of MWMs Field Service Management offerings recently and was not overly satisfied. Despite the product offering a comprehensive solution, it felt like its features had been cut down to bring the cost down. Also, the product vision was not detailed or elaborate enough to encompass the complexities of my business operations. In addition to this, there were some bugs which made the software unreliable. I could not justify the price for what it offers, making it not a great value for money. I would rate this offering 5/10.
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Buyer, North America Mid Market Company
Feb 28, 2023
Review 3: MWM Field Service Management Offering My experience with the MWM Field Service Management offering has been a mostly positive one. The user interface was intuitive and the AI capabilities improved efficiency in managing tasks with fast turnaround time. The product vision was particularly appealing as I was able to optimise for cost and customer satisfaction by leveraging customer data. The features are also quite impressive. I was impressed with the automated work-order system and mobile app which made it easier to monitor customer service performance. I am also particularly pleased with the asset and parts tracking capability which gives me an accurate view of my startup inventory. My Rating 3.5/5 Overall, I would recommend the MWM Field Service Management offering for small businesses looking for an automated, customer centric approach to their operations.
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Buyer, UK Company
Feb 19, 2023
Field Service Management I recently had the opportunity to review MWMs field service management system. To my surprise, the cost of ownership was much more bearable than I expected. The support team were invaluable in making the transition, setting us up and training us on how to use the system. The built in GPS tracking is a tremendous asset, allowing us to have added security, inventory control and asset tracking. The Support Desk team have been quick to answer our queries, providing us with the assurance of making the smart choice. Finally, the system is future-proof, already outfitted to handle current and upcoming trends. This gives us much greater flexibility, allowing us to update and keep up in the future. On the whole, Id rate MWMs Field Service Management an 8/10. The cost, support and future-ready capabilities are a winning combination.
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Buyer, UK Mid Market Company
Feb 15, 2023
Review 3 Cost of Ownership Modernizing Medicines Field Service Management solutions offer users a competitive cost of ownership. The company provides customers with an abundant package of services and features at an affordable price. Moreover, its licensing fees are flexible and adjustable, depending on the budget of the customer. As such, customers get the best of both worlds when it comes to cost and customization. I would rate the cost of ownership a 7/10.
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Buyer, UK Company
Feb 12, 2023
Review 3: Rating: 5/5 I recently decided to invest in MWMs Field Service Management (FSM) offerings and Im more than happy with my decision. Their platform is feature dense and their service has improved our customer service and cost of ownership substantially. MWMs feature-rich platform has enabled us to better manage our field team thanks to the myriad of productivity and time tracking tools at our disposal - the synced mobile app, the streamlined dispatch and scheduling and much more. I have been thoroughly impressed with the customer service provided by MWM. We have had several issues with the platform, but they have resolved them quickly and efficiently. Moreover, they provide us with helpful tips and advice that have helped us build better processes. Last but certainly not least, I am truly impressed with the cost of ownership. We used to pay more for less features and functionality, but in MWMs case their flexible plans and custom services have enabled us to pay only for what we need. I would highly recommend MWMs Field Service Management offerings - the product is great and their customer service exemplary.
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Buyer, North America SME Company
Feb 09, 2023
Review 4: Im happy with the MWM Field Service Management solution; it has been a very effective tool for managing our field services. It was a bit pricey but well worth the cost, given the time savings and efficiency offered by the system. The customer service I received was absolutely exceptional. Every time I called in with a question the staff was helpful, patient, and knowledgeable. They always provided clear and concise answers so I could make the most informed decision for my business. Overall, if you need a reliable, efficient solution for field services, I highly recommend MWM Field Service Management. It was a great choice for us and has proven to be an invaluable tool in managing our field operations.Rating: 4.5/5
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Buyer, Europe Company
Feb 07, 2023
Review 2 Product Features Modernizing Medicines Field Service Management solutions also stand out in terms of the companys product features. The solutions provide an array of built-in capabilities that enable users to better manage their operations, as well as customize their own environment. For example, customers are able to integrate their current software technology with the platform and create their own field technician-related workflows. Additionally, users can easily reschedule tasks and manage customer data, such as real-time customer feedback, within the platform. I think the companys product features are noteworthy and would rate them an 8/10.
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Buyer, Asia Pacific Mid Market Company
Feb 07, 2023
Overall Innovation and use of next generation technology 3/10 I found MWMs Field Service Management offering lacking in overall innovation and next generation technology. The platform seemed outdated and some features had to be accomplished manually instead of through automation. For example, when trying to collect customer feedback, I had to spend a lot of time manually creating and sending surveys. I also felt that the features for customer support were limited compared to other systems, and I was unable to access the kind of detailed analytics I would have liked to have. All in all, I would rate the innovation and use of next generation technologies by MWMs Field Service Management offering as a 3 out of 10.
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Buyer, North America Mid Market Company
Feb 06, 2023
with other products Overall Innovation and use of next generation technology 3/10 I found MWMs Field Service Management offering lacking in overall innovation and next generation technology. The platform looked outdated and I didnt see the utilization of modern technologies like AI and automation to help streamline processes. For example, the customer interface was not intuitive and the data didnt appear to be organized in a way that made it easy for me to access the information I was looking for. In addition, the system didnt seem to be set up to group data in a way that would allow for quick insights to improve operations.Overall, I would rate MWMs Field Service Management offering low for their lack of innovation and use of next generation technologies.
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Buyer, Asia Pacific Mid Market Company
Feb 02, 2023
# Review 3: I bought one of MWMs Field Service Management offerings, and unfortunately I was not pleased with the results. Despite the product offering an all-in-one solution to my operations, it seemed like they had taken some features out to make the price more attractive. Also, the product vision was not overly elaborate, meaning that it did not address some of the more complex aspects of field service management. Finally, the software had some bugs that caused it to crash and experience random errors. All things considered, I do not think this product was worth the money, and I can only give it a rating of 2/10.
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Buyer, North America Mid Market Company
Jan 30, 2023
MWMs Field Service Management offering Review 3 I recently had the unfortunate experience of purchasing MWMs Field Service Management product for my business and I was extremely disappointed with their offering. This particular software was pushed on me as their ‘flagship offering that was supposed to provide us with cutting-edge, futuristic use cases. Nevertheless, all this turned out to be a huge marketing gimmick and the doesnt support futuristic use cases at all. Whats worse, the integration and interoperability capabilities are so outdated that our existing infrastructure doesnt seem to work with it. For these reasons, Id rate MWMs Field Service Management offering a 1 out 10 for its lack of support for futuristic use cases and poor interoperability and integration capabilities.
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Buyer, Asia Pacific Company
Jan 24, 2023
Interoperability and integration with other products 5/10 I found that the interoperability and integration with other products offered by MWMs Field Service Management offering was average at best. I was able to connect with other systems, but the process was often clunky and data fields were often incompatible. For example, when I went to integrate with a different system, I found that certain data had to be manually transferred and it took a lot of time for the process to complete. In the end, I felt that the overall interoperability and integration with other products was subpar and only deserved a 5 out of 10 rating.
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Buyer, UK Mid Market Company
Jan 19, 2023
Field Service Management I have had the pleasure of using MWMs field service management system for over three years now and I must say that I am impressed. The cost of ownership of this system is far more economical than the alternatives. Moreover, the staff at MWM really made the transition process easy, setting us up and training everyone on the system. GPS tracking of assets and workforce have been a tremendous help, saving us time and money. Scans and inventory control was possible in no time. The Support Desk at MWM is staffed with real professionals, who make sure that any query we have is answered within just 24 hours. This helps to ensure that the money we put into the system is well spent. The system is even equipped to keep up with current and future trends. This gives us confidence that we wont lose out over the long run. On the whole, Id rate MWMs Field Service Management a 7/10. The cost of ownership, support desk and futuristic use cases are all attractive points, making it a great choice.
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Buyer, SME Company
Jan 19, 2023
Review 5: Rating: 5/5 Since implementing the Field Service Management (FSM) offerings by MWM, I have been more than impressed. Weve seen an immense improvement in customer service and cost of ownership and this is all thanks to their easy-to-use and feature-rich platform. When researching for a suitable FSM solution, the customer reviews were incredibly positive that set our standards high. After signing up with MWM, Im not surprised that their ratings are so high - they offer an array of time tracking and productivity tools that makes it pretty easy to manage our field teams and track their time on the clock. The customer service provided by MWM is amazing. After having several issues with the platform, they have been available to resolve them quickly and effectively. Plus, they also provide us with helpful tips and advice to help enhance our efficiencies. What I truly like about MWM is the cost of their service. We used to pay more for less features and functionality, but with MWM, the flexible plans and custom services tailored to our exact needs allows us to pay only for what we need and use. If anyone is in the market for an optimal FSM solution, Id highly recommend MWMs offerings. Their customer service has also been outstanding.
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Buyer, Asia Pacific Mid Market Company
Jan 18, 2023
Review 1: Rating: 5/5 I recently implemented the Field Service Management (FSM) offerings by MWM, and I couldnt be more pleased with the results so far. Were already noticing measurable improvements in customer service and cost of ownership, thanks to their easy-to-use and feature-rich platform. When searching for a suitable FSM solution, the customer reviews written about MWM were incredibly positive. After signing up with them, I now understand why so many people rate them highly. For example, they offer an array of productivity and time tracking tools, like a synced mobile app and streamlined dispatch and scheduling, that made it easy to manage our field teams and track the time theyre on the clock. When it comes to customer service, Im impressed. Weve had several issues with the platform, but MWMs team has always been available to resolve them quickly and efficiently. They also regularly provide us with helpful tips and advice to help enhance our efficiency. Last but certainly not least, MWMs FSM offerings are incredibly well-priced. We used to pay more for less features and functionality, but with MWM, their flexible plans and custom services tailored to our exact needs allow us to pay only for what we use. Overall, Im incredibly pleased with the service and value were getting from MWMs Field Service Management offerings, and Id highly recommend them to anyone looking for an optimal FSM solution.
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Buyer, UK Mid Market Company
Jan 16, 2023
# Review 2: I recently tried MWMs Field Service Management offerings, and I was not impressed. The product did not meet my expectations and it lacked the key features that I require for my business operations. I found that the product vision was also too simplistic, as there are a number of aspects about field service management that have not been addressed. Furthermore, there are a lot of bugs in the system, making it unreliable and prone to errors. The price was also a bit on the high side, making it not the great value for money that I was expecting. I would rate this offering 4/10.
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Buyer, North America SME Company
Jan 12, 2023
Review 1 Product Vision I recently assessed Modernizing Medicines Field Service Management solutions and I was extremely impressed with the companys product vision. It is clear that they have a comprehensive strategy of aligning the needs of their customers with best-in-class solutions. For example, their solutions are designed to enhance customer service strategies by automating tasks and improving technician efficiency. Furthermore, the solutions are able to connect technicians in the field with a centralized unit, so management can rapidly react to changes in service requests as well as maintain a detailed overview of their business operations. Additionally, the software is quite user-friendly and provides customers with access to modern features such as predictive analytics and tailored dashboards. I would rate the product vision a 9/10.
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Buyer, Europe Company
Jan 11, 2023
Review 4 Product Vision & Product Features Modernizing Medicines Field Service Management solutions offer a well-rounded and powerful set of product vision and product features. The companys solutions contain cutting-edge features such as visual diagrams, which allow customers to customize their workflow and quickly react to various customer requests. They also provide a cloud-based platform, which allows technicians and managers in the field to remain connected to the rest of the organization. Likewise, the automating capabilities make it easy for customers to manage their customer data and utilize predictive analytics to analyze customer behavior. Overall, I would rate the product vision and product features an 8/10.
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Buyer, North America Mid Market Company
Jan 04, 2023
Value for money review 4/5 The pricing of MWMs Field Service Management offering is quite affordable. For what customers get in terms of features, the cost is more than reasonable. The subscription plans are also flexible, so customers can opt for a plan that best suits their needs. Additionally, the company offers discounts for certain packages and even offers a free trial period. This makes it easier for customers to test out the offering before fully committing to it. The cost-effectiveness of the product makes it an attractive choice for businesses looking for a comprehensive solution to their field service needs.
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Buyer, UK Company
Jan 02, 2023
Review 2: MWM Field Service Management is an efficient and modern solution that is perfect for managing business operations. The response times were incredibly fast and the services were highly reliable. Despite the somewhat high cost of ownership, I would still say that the complex process of field services was made simpler than ever with MWM. The customer service was also an excellent help throughout the process. It didnt take long to come to speak with customer support and they were incredibly knowledgeable and friendly. Anytime I had a question they answered it clearly and in a timely manner which I greatly appreciated. Overall, MWM Field Service Management was a great choice for managing my businesss field services. It is a solution that I would highly recommend to any business looking for an efficient, reliable solution.Rating: 4.5/5
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Buyer, UK Company
Dec 29, 2022
Review 1: I wanted an end-to-end solution to manage my businesss field service operations, and I was referred to MWM Field Service Management. Many of my customers were extremely impressed at how quickly and efficiently service requests were dispatched and resolved. I was also pleased that field workers were fast and effective in any situation, including emergency call outs. The customer service that I received from MWM was outstanding. Every time I had a question, the support staff answered it quickly and thoroughly. They had a pleasant, patient demeanor and ensured that I fully understood the answer before ending the call. The cost of ownership in comparison to competing solutions was decent. Not the most budget-friendly solution but more than compensated for itself in the time saved through the efficient, seamless workflows. Overall, Im very happy with MWM Field Service Management. I would definitely recommend it to any business looking for an efficient, reliable solution for field services.Rating: 5/5
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Buyer, SME Company
Dec 28, 2022
Product Usability review 4/5 The Field Service Management offering from MWM is surprisingly easy to use. Despite its numerous features, setting up and using the product is quite intuitive. The user interface is also quite impressive and clearly designed with the user in mind. Additionally, the product also offers comprehensive technical documentation and customer support if needed. This makes it easier for customers to quickly learn and understand the offering. This can be incredibly beneficial for businesses with limited IT staff as they dont have to spend much time learning the product.
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Buyer, North America Mid Market Company
Dec 24, 2022
Review 4: Rating: 5/5 After investing in MWMs Field Service Management (FSM) offerings, Im left nothing short of impressed. Their user-friendly and feature-rich platform has taken our customer service and cost of ownership through the roof - the improvement is undeniable. The range of productivity and time tracking tools offered by MWM such as their synced mobile app and streamlined dispatch and scheduling has certainly contributed significantly to the performance of our field team. The features at our disposal is incredible. The customer service provided by MWM is also up to the mark. Whenever weve had an issue, they have been available to resolve it quickly and efficiently. Moreover, they are constantly providing us with helpful tips and advice to enhance our efficiencies. Apart from the customer service, I have been extremely pleased with their cost of ownership. We used to pay extra for fewer features, but in the case of MWM, Im able to pay only for what we use due their flexible plans and custom services tailored to our specific needs. For anyone looking for an optimal FSM solution, Id highly recommend MWMs offerings. An added bonus is the outstanding customer service.
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Buyer, UK Mid Market Company
Dec 22, 2022
I am a customer of MWM Softwares Field Service Management Solution for the past five years and I can say that it is one of the best service management solutions available today. We use this software for tasks related to customer tickets, task scheduling, fleet management, logistics tracking, and automated dispatching. The cost of ownership for this software is quite competitive compared to other solutions in the market. It does have certain premium features that you have to pay for, but overall the cost is quite reasonable. It also offers a wide range of payment options such as automated invoices, payment plans, and third-party integrations. Apart from this, I have to say that MWM is ahead of the curve when it comes to providing a customer-focused product. Any updates they release to the software are always based on futuristic features such as machine learning, predictive analysis, and real-time tracking. This has allowed us to provide a superior customer service experience to our customers. I have not experienced any hardware or software issues with MWM Softwares. The customer support has always been excellent and helpful in answering my queries and providing solutions whenever I need them. I am very satisfied with the performance of MWMs Field Service Management Solution. Their cost of ownership and futuristic use cases make them a great choice for our business. Rating: 5/5.
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Buyer, UK Company
Dec 20, 2022
Review 2: MWM Field Service Management Offering I recently tried out the MWM Field Service Management offering, impressed with its user friendly design, sophisticated artificial intelligence and automation capabilities. One of the key features I found was its robust reporting capabilities, providing a comprehensive view of business activities and customer feedback that can be used to make crucial decisions or fix customer issues quickly. The product vision is ambitious, relying heavily on the use of customer data and predictive analysis to drive efficiency. This was very effective in helping my business to reduce time and cost. I especially liked that I could customise the solution to my specific requirements. Product features wise I was amazed at its intuitive mobile app, allowing me to quickly check tech availability, view customer details on the fly and monitor performance. The automated work-order routing and tracking works seamlessly to reduce manual efforts. My Rating 4.5/5 In conclusion, the MWM Field Service Management offering is perfect for businesses looking to adopt a modern, sophisticated approach to manage field service operations.
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Buyer, Asia Pacific Company
Dec 12, 2022
Review 3: MWM Field Service Management is a great solution for managing business operations. I found the customer service to be extremely helpful. They answered all of my questions quickly and thoroughly and helped me troubleshoot any potential problems. The time saved by using MWM was well worth the cost of ownership. Requests were dispatched and resolved in a fraction of the time it wouldve taken with other solutions. The workflows were incredibly efficient and allowed my business to maximize our fieldwork. Overall, I was very pleased with the service I received from MWM. The customer service was top-notch and the cost of ownership was more than reasonable.Rating: 4/5
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Buyer, Europe Company
Dec 07, 2022
I have been using MWM Softwares Field Service Management Solution for the past 3 years and I am quite pleased with it. It provides us with a comprehensive suite of features that helps us streamline customer service tasks, task scheduling, management of our fleet, and tracking of logistics. What I have noticed is that the cost of ownership for this software is quite reasonable. It does offer some premium features, but the overall cost is competitive against the benefits we are getting with our service. It also offers multiple payment options such as automated invoicing and third-party credit cards. The best part about MWM is that they are always ahead of the technology curve. We have seen regular updates to the software that focus on providing a better customer service experience through features such as predictive analytics, machine learning, and real-time tracking. Moreover, the customer support team is always available to help. They answer my queries as soon as possible and provide solutions quickly if I face any hardware or software issues. In conclusion, I would highly recommend MWM Softwares Field Service Management Solution to anyone looking for solutions to manage their customer service tasks. The cost of ownership is quite reasonable, and their use cases are clearly futuristic. Rating: 5/5.
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Buyer, UK Mid Market Company
Nov 30, 2022
Review 5: MWM Field Service Management Offering I recently used the MWM Field Service Management offering and found it to be quite useful. It has great features like automated work-order management, real-time customer interaction dashboards and tracking for parts and resources. This helped me streamline my work and improve efficiency. The product vision was also user-friendly and tried to leverage customer data to improve customer satisfaction. I liked how the product was flexible and customisable according to individual needs. In terms of product features, the mobile app was very helpful to quickly check tech availability or customer information on the go. I was also pleased with the predictive analytics capabilities and the automated scheduling system. My Rating 4/5 Overall, I would recommend the MWM Field Service Management offering for those with a modern, tech-savvy approach to managing their service operations.
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Buyer, Automotive, Enterprise
May 07, 2020
“Simply the best”
The software has all the essential features and we can give it a five-star. All features are as per our requirement. Customization features make it suitable for our business.
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James Smith
May 07, 2020
“A user-friendly application”
MWM is quite a user-friendly application. Anyone can easily use it and get familiar with the software. We have been using it for a long time and have been familiar with all of its features easily.
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Buyer, Construction, Enterprise
May 07, 2020
“Easy to use”
Easy to understand interface makes it easy-to-use as well. Anyone can use the software and in my business, the software is being used by the employees too without any hurdle.
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Buyer, Software, SME
May 07, 2020
“Best workforce management tool”
Now we can use the software easily since we have started using the applications. The application has made many of our day-to-day tasks easier. I recommend the app to all business owners.
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Frequently Asked Questions
What are major features of MWM Field Service Management?
The major features of this software are Timestamps and location access, Flexible scheduling, Real-time alerts and User-friendly interface.
What are pricing plans for MWM?
These details will be updated soon.
Does the software offer free demo?
Product demo is available on vendor website. Users can signup and aval the demo.
Who usually implement this software?
These details will be updated soon.
What is main USP of the software?
The main USP of software is that it helps businesses in managing several day-to-day operations and other workforce-related tasks quickly and efficiently. They can easily automate several manual tasks.
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