OnePlus Service Pricing & Demo
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Summary
OnePlus is a field service management software that allows remote interactions between onsite and offsite employees for quick job execution. The software is highly useful in plumbing, cleaning, heating, ventilation & air conditioning sectors. It provides easy access to customer information, working tools, service history, and other relevant data to improve employee productivity and customer experience.
OnePlus Service Features
Here are some salient features of this unique field service management software
- Integrated Billing & Invoicing
- 100% Paperless invoicing & Service agreement renewal
- Additional features to add discounts and special rates.
- Hassle-free Inventory Management
- Store unlimited purchase orders
- Easily create inventory replenishment and usage reports.
- On-Field Payment Collection
- Easy online payment processing and secured transaction
- Application of onsite scanning and approval of credit cards
- Easy Service History Tracking
- Instantly customer service history tracking
- Allows technicians to view previous troubleshoots logs to plan new actions
- Provide one-touch access to your team about the work checklist, service manuals, and guides
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OnePlus Service Reviews
Buyer, UK Company
May 16, 2023
Review 3: Recently I decided to use OnePlus Services Field Service Management offerings and I must say I have been happy with my choice. The product is easy to use and I felt like I got the hang of it soon after starting to use it. I particularly liked the function menus, which meant that its easy to find what feature Im looking for in the management system. As a middle-aged man, it took me a bit longer to get the hang of the more technical aspects of the product, but Im sure it wont be a problem for someone more tech-savvy than I am. The customer service Ive experienced also deserves a lot of credit. I had a few issues along the way, and they were all dealt with efficiently, and the staff were very knowledgeable and patient. They also responded and resolved my issues promptly. I highly recommend OnePlus Services Field Service Management offerings. I would rate their ease of use 4/5 and Customer Service 5/5.
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Buyer, Europe Company
May 12, 2023
OnePlus Services Field Service Management: Rating 6/10 We have been using OnePlus Services Field Service Management for a while now and were not entirely convinced. The product vision seemed clear enough and its price was reasonable, however we found the product features to be a bit wanting. The UI felt dated and slow and it did not support some of our current systems. Additionally, there are limited customizations and automation options which was disappointing. We contacted their customer service team a few times but they were not able to resolve our queries or provide adequate solutions. OnePlus Services Field Service Management is a capable service management tool but it was a little too basic for our requirements. We expected more from the product features and were not impressed.
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Buyer, North America Mid Market Company
May 04, 2023
: Review 1: I recently purchased the OnePlus Services Field Service Management offerings, and the promises they made certainly sold the products to me. I was aware of how tedious and stressful managing my field walk-ins could potentially be, and their service certainly showed me a better way. The ease of use was certainly a big selling point for me as well as the fact that it looks good on your website. Im a middle-aged man so I wasnt sure if Id be able to understand the technical aspects of the product but after using it for a couple of weeks Ive been pleasantly surprised. The UI is easy to use, the reports are easy to retrieve and its very user friendly. I also love the customer service. I have never had to reach out to them yet since the product was quite straightforward but I just recently heard about the live chat feature for their customers. Its helpful that they offer this to assist customers with any issues as its often difficult trying to explain issues over the phone. I would Rate the ease of use 4/5 and the customer service 5/5.
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Buyer, Europe Company
Apr 25, 2023
I recently had the opportunity to evaluate OnePlus Services Field Service Management offerings. After reviewing the features and benefits of their system, I am impressed with their product vision and features. The system helps with managing orders, scheduling preventive maintenance and tracking jobs, among other useful features. I particularly liked the user interface, which was intuitive and easy to navigate. Having all the relevant information available in one place was also helpful, as it made it easier to work efficiently. I was also able to reach out to customer support quickly when needed, which was great. In terms of cost, the Field Service Management system is quite affordable. And, if you decide to expand the system at a later date, there are various upgrade options available. I would rate the OnePlus Services Field Service Management offerings 7/10 based on its product vision, product features and cost of ownership. Review 3:
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Buyer, North America SME Company
Apr 20, 2023
OnePlus Services Field Service Management - Customer Service: 3/10 I was extremely unhappy with the customer service I received from OnePluss Field Service Management team. It was almost impossible to get an answer from them; I was routed to a technician who didnt have much knowledge about the system, and when I asked for help, the suggestions I received were either irrelevant or unhelpful. I was also not offered a refund or special deal for my troubleshooting - it felt like a money grab. OnePlus Services Field Service Management - Interoperability and Integration: 4/10 The system was not very well integrated and was slow to response. I had to jump between different windows and applications, which made it confusing and slow to load. Also, I found out that their system is not compatible with my antivirus/security software, which wasted a lot of my time and effort.
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Buyer, North America Mid Market Company
Apr 19, 2023
Review 5: I recently tried out OnePlus Services Field Service Management offerings and Im quite happy with the results. I found that the ease of use was very good, and I was able to navigate through the product quite easily, despite having little technical knowledge. The UI was also good, and it was easy to understand. As a middle-aged man, I found it very user-friendly. I was also really impressed with the customer service. I had to reach out to them for a couple of issues and each time their response was prompt and the staff were friendly and professional. They took the time to understand my issues and made sure to provide the best solution. Overall, I would highly recommend OnePlus Services Field Service Management offerings. I would rate their ease of use 4.5/5 and their customer service 5/5.
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Buyer, Asia Pacific Mid Market Company
Apr 15, 2023
Having used OnePlus Services Field Service Management for the past three months, I can definitely say that the features and capabilities of the platform are worth the price. However, I feel that the cost of ownership is far too high for the size and scale of our organization. When compared to other software that offers similar features, OnePlus Services Field Service Management is quite simply much more costly, without any clear benefit to offset the extra cost. Rating 4/10. Review 4 - Supporting futuristic use cases
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Buyer, Asia Pacific Mid Market Company
Apr 14, 2023
OnePlus Services Field Service Management: Rating 7/10 We were pleasantly surprised by the features offered by OnePlus Services Field Service Management, for the price it is. The tools compatibility with our existing systems was excellent and the overall value for money was good. It had the core features needed, such as geo-tracking and customer management, and a few more advanced features such as automated customer notifications that we really loved. Where OnePlus Services Field Service Management did disappoint us was in its product vision and product features. The UI felt outdated and some of the features did not work as expected. Although the customer service team was always ready to help, we still faced certain roadblocks in making the most out of the product. It is overall a decent and reliable service management tool, however it could benefit from some improvements.
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Buyer, North America Mid Market Company
Apr 07, 2023
4 I recently purchased OnePlus Servicess Field Service Management offerings and I am extremely pleased with my purchase. The daily tasks which previously took me hours now only require minutes with the intuitive interface. The integration with the mobile app was especially helpful as I was able to check my service data quickly. The cost of ownership was surprisingly affordable for the quality of the product. I believe for what I paid for, I get a lot of features in the service. Regarding their use of next-generation technology, I think they have done a great job. Their website is filled with tutorials and videos that keep me updated with the latest features. For this, I give 10 stars.
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Buyer, UK Company
Apr 04, 2023
2. One of the most impressive aspects of OnePlus Services Field Service Management offerings is its ability to integrate with existing systems with ease. For example, we recently experienced a smooth transition from our previous system to OnePlus Service. It only took us a few days to get the system up and running and by the fourth day, our team was using the system with ease. The ability to connect our existing CRM and other operational software means we can ensure data accuracy and accuracy of our customer service. In addition, the automatic creation of quotes, invoices and tracking of customer payments ensures an efficient and cost-effective workflow for our entire team. Additionally, OnePlus Services Field Service Management offerings provide real-time analytics and reporting, allowing us to have better visibility into our overall operational and field service needs. This helps us make informed decisions and better plan our field services in advance. I highly recommend OnePlus Services Field Service Management offerings to organizations looking to run their field services more efficiently. With great value for money and an easy to use and integrate set of tools, this is an ideal choice for field service needs. I rate the offering 4.8 out of 5 stars.
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Buyer, SME Company
Mar 30, 2023
Review #2 (5 out of 5 stars): Im another middle-aged Asian male who recently purchased OnePlus Services Field Service Management. Ive been nothing but pleased with what this system offers. One of the things I most appreciate is just how capable it is of enabling futuristic uses. I can automate and track inventories, easily manage customer feedback, generate personalized marketing campaigns, and collaborate more effectively with my team and countless other features. And all of this is offered at a great value. If youre looking for value for your money and incredible support, OnePlus Service is definitely the right choice. Highly recommend!
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Buyer, Asia Pacific Mid Market Company
Mar 26, 2023
Review #3 (5 out of 5 stars): Im yet another middle-aged Asian man who purchased OnePlus Services Field Service Management. I have to say, this system has given me the ability to manage my business in a completely different and more efficient way. With it, I can maximize my customer service, automate complex processes, and even integrate powerful, AI-driven technologies. It even provides data analytics and insights that I can use to enhance customer satisfaction. Whats more, I can easily do all this at an unbeatable value. Highly recommended!
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Buyer, North America Mid Market Company
Mar 21, 2023
I recently had the chance to use OnePlus Services Field Service Management offerings. After trying out their system, I am quite impressed by their product vision and features. The system is suitable for managing orders, scheduling preventive maintenance, tracking jobs etc. and the user interface was very easy to use, making it simple to access the relevant data. In terms of cost, I found the Field Service Management system to be quite affordable, with several subscription plans tailored to fit any budget. Plus, customers can benefit from the various upgrade options available. Overall, I would rate the OnePlus Services Field Service Management offerings 8.5/10 based on its product vision, product features and cost of ownership.
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Buyer, UK Company
Mar 18, 2023
OnePlus Services Field Service Management: Rating 9/10 OnePlus Services Field Service Management delivers a reliable, cost effective and feature rich experience. The customer service was excellent and the technical support was top notch. We have been using the software for many years and it continues to evolve as technology advances, meeting our growing needs. It has a clear product vision which is great, and the product features are comprehensive and intuitive. The software allowed us to customize the solution to our exact requirements and the customer service team was always ready to offer assistance when needed. We couldnt be more pleased with our experience of using the OnePlus Services Field Service Management. The value for money is unbeatable and the product vision and its features improve our efficiency and productivity. We highly recommend it to anyone who needs a reliable and accurate field service management platform.
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Buyer, Europe Company
Mar 17, 2023
I recently had the opportunity to try out OnePlus Services Field Service Management offerings. After taking it for a spin, I am generally pleased with their product vision and features. The system is useful for managing orders, scheduling preventive maintenance and tracking jobs. I found the user interface to be intuitive and easy to use, which made it much easier to find and use relevant data. Whats even better is that customers can benefit from the various add-ons and upgrade options available. And, the system is quite affordable, with a subscription plan that can fit any budget. All in all, I think the OnePlus Services Field Service Management offerings are impressive and I would rate them 8/10 based on its product vision, product features and cost of ownership. Review 4:
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Buyer, Asia Pacific Mid Market Company
Mar 11, 2023
I recently got to use OnePlus Services Field Service Management offerings. After evaluating their system, I am quite pleased with their product vision and features. The system can help manage orders, schedule preventive maintenance and track jobs, etc. I was also pleased to find out that the user interface was very easy to use and intuitive, allowing for quick access to relevant data. Moreover, I found the system quite affordable, with a variety of plans that can fit any budget. If you decide to expand the system later, there are several upgrade options, which is helpful. To summarise, I would rate the OnePlus Services Field Service Management offerings at 8/10 based on its product vision, product features and cost of ownership. Review 5:
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Buyer, UK Company
Mar 09, 2023
. State: Senior management professional or official representing an organization who has been looking for options to streamline service operations
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Buyer, Asia Pacific Company
Mar 09, 2023
OnePlus Services Field Service Management - Customer Service: 4/10 I recently contacted the service for help with an issue I was having with my laptop, which is an older model. They werent able to help me with my problem effectively and didnt offer me any other options aside from bringing it to the repair shop. It would definitely be great if they could offer some kind of a discounted rate or support in terms of costs, as this would be really helpful. OnePlus Services Field Service Management - Interoperability and Integration: 5/10 I wasnt very impressed with the systems integrations and interoperability. It was slow to respond and complicated to navigate, and I found that their system was not compatible with my security software. This made it very hard to troubleshoot the issue as it took me a long time to figure out the solution manually.
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Buyer, Europe Company
Mar 02, 2023
features 1. OnePlus Services Field Service Management offerings are an impressive suite of software tools designed to help organizations improve their operational efficiency and better respond to field service requests. Not only is the service cost-effective, it also offers the flexibility and adaptability that we have come to expect from OnePlus. From a value perspective, OnePlus Services Field Service Management offerings are a great way to reduce costs associated with field service requests. It has various features that allow for easy scheduling of technicians and assigning of jobs, as well as automating the creation of quotes, invoices and tracking of customer payments. In terms of interoperability and integration, OnePlus Services Field Service Management offerings are robust and reliable. It integrates smoothly with existing customer relationship management (CRM) systems and other operational software for a seamless and unified experience. This allows us to keep track of customer data and inventory levels in real time, ensuring all our field services are smooth and efficient. Overall, Id rate OnePlus Services Field Service Management offerings 4.5 out of 5 stars. It offers great value for money, with all the features and benefits needed to manage field services efficiently, and its interoperability and integration features have made it a popular choice among our clients.
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Buyer, SME Company
Feb 27, 2023
When it comes to supporting futuristic use cases, I have to say Im underwhelmed by OnePlus Services Field Service Management. I have yet to find a way to integrate the platform with our existing tools and applications like AI chatbots and IoT sensors, making it practically impossible to embrace smart automation practices. Similarly, the platform doesnt support the use of remote techs, and Ive yet to see any evidence that the company is working on this for the future. Rating 3/10. Review 3 Cost of Ownership
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Buyer, Europe Company
Feb 20, 2023
: Review #1 (5 out of 5 stars): Im a middle-aged Asian male and I recently purchased OnePlus Services Field Service Management. I have to say, this program has been incredibly useful. It allowed me to perform a wide variety of futuristic tasks that I might have not been able to otherwise. For example, integrating AI-driven automated scheduling not only allowed me to save a significant amount of time but also gave me insight into my customer preferences. I was also able to easily monitor and manage customer feedback. Whats more, the value for money of OnePlus Service was unparalleled. You wont find better options on the market for the same quality of support. All in all, Im beyond satisfied with OnePlus Service and am beyond thrilled with my purchase. Highly recommend!
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Buyer, North America Mid Market Company
Feb 19, 2023
Our organization was having trouble managing multiple service technicians in the field, and we decided to take a look at OnePlus Services Field Service Management offering. After signing up for the subscription, we started noticing a significant improvement in our service operations. The cost of the service is quite fair, and it provides features of much higher value in comparison. We have had access to key features such as scheduling, routing, and dispatching, which have allowed us to respond to customer service requests quickly. Plus, the invoicing system is quite reliable and helps us maintain a great record for it. The cost of ownership has also been quite attractive. We have experienced significant savings due to the streamlined service process offered by OnePlus Service. We can now easily track service tickets and resolve customer service issues quickly and efficiently. In conclusion, OnePlus Services Field Service Management offering is an excellent tool for streamlining service operations. It provides a great value for money and is extremely cost-effective. I would give it 5 out of 5 stars in terms of value for money, and 4.5 out of 5 stars for cost of ownership.
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Buyer, North America Mid Market Company
Feb 17, 2023
We recently decided to look for ways to streamline our service operations, and OnePlus Services Field Service Management seemed like the perfect solution. We opted for the subscription, and so far our experience with it has been nothing short of amazing. The cost of the subscription was quite affordable, which we feel makes it a great value for money. We have had access to powerful features such as scheduling, routing, and dispatching, which have allowed us to respond to customer requests quickly and without any issues. Additionally, their invoicing system is reliable and easy-to-use, which has helped us reduce expenses. The cost of ownership for OnePlus Services Field Service Management has also been quite low. Thanks to the streamlined service process, we have been able to minimize redundancies and minimize expenses. We are also able to track service tickets with ease, ensuring that customer service issues are resolved to their satisfaction. Overall, we are thrilled with our decision to choose OnePlus Services Field Service Management offering. It is a powerful and reliable tool that we feel provides great value for money and is cost-effective. I would rate it five stars for both value for money and cost of ownership.
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Buyer, North America Mid Market Company
Feb 15, 2023
When it came to streamlining our service operations, we initially looked at several options, but OnePlus Services Field Service Management offering stood out. Once we subscribed to the service, the impact was almost immediate. The price point for the subscription is quite reasonable and fits within our budget, and the features it offers are quite impressive. Scheduling, routing, and dispatching has become much simpler with OnePlus Service, and customer service issues can be addressed quickly. We also have access to a streamlined invoicing system, which has further reduced expenses related to service. The cost of ownership has also been quite low, as OnePlus Services Field Service Management has allowed us to minimize redundancies and save money in the process. The tracking of service tickets is also easy-to-use, which helps us ensure customer needs are met with the best possible service. Overall, we are very pleased with the decision to go with OnePlus Services Field Service Management offering. It is a powerful and reliable tool that helps us provide a great service experience for our customers. I would give it 4.5 out of 5 stars for value for money, and 5 out of 5 stars for cost of ownership.
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Buyer, North America SME Company
Feb 12, 2023
OnePlus Services Field Service Management: Rating 8/10 OnePlus Services Field Service Management gave us an awesome suite of features for an incredibly reasonable price. We are completely satisfied with their value for money. We found their product vision aligned with our company needs which was great! It suited our staggered service offerings and allowed us to maintain our efficiencies across workflows. The UI was intuitive and user friendly, with a great search filter that made finding the right tools straightforward and hassle free. The service team was available around the clock and answered our queries swiftly, even beyond normal working hours which was impressive. Overall, our experience with OnePlus Services Field Service Management was top notch and we were delighted with the features and the value for money. It exceeded our expectations and we are grateful for its seamless performance.
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Buyer, North America Mid Market Company
Feb 12, 2023
2 I recently worked with OnePlus Services Field Service Management offering and was impressed with the range of features available to support a futuristic use case. We were able to specifically tap into the intelligent insights capability to give us the ability to accurately predict demand, which helped us to accurately forecast our service levels and adjust plans in order to ensure optimum performance. This gave us the ability to adjust our resource allocation and plan effectively, as well as identify any issues before they arose. Additionally, the interactivity and user-friendly dashboard made it simple to quickly check schedule status and monitor progress, so that it is easy to stay on track and on time. And finally, the ability to integrate real-time analytics gave us the insight we need to constantly evolve our service delivery so that it is evolving with customer needs. I rate the future proofing capability of the product highly 8.5/10.
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Buyer, SME Company
Feb 08, 2023
Review 2: After much research, I decided to go with OnePlus Services Field Service Management services. I was happy with both the ease of use and the customer service. In terms of user-friendliness, I found the navigation to be straightforward and the catalogue of available options easy to browse. I find that being technology-savvy is definitely an advantage when it comes to products like these, but the user-friendly design of the product itself made it very accessible. Customer service was also great too. I recently contacted their team regarding an issue with a certain feature and they responded promptly and with detailed answers. I felt that they took the time to understand my problem and provide guidance that was specific to my situation. Overall, I would rate OnePlus Services Field Service Management offerings 4/5 for ease of use and 5/5 for customer service.
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Buyer, North America Mid Market Company
Feb 01, 2023
4. Prior to using OnePlus Services Field Service Management, managing our field services was a painful process. We often lost customer data, had customer payments that got stuck, and overall felt bogged down by administrative tasks. It was clear that we had to find a different solution to cut down on operational costs and improve customer experience. We looked at various options and compared them against OnePlus Services Field Service Management offering. After a careful evaluation, it became clear that OnePlus Service was the best choice. It offered all the features needed to manage field services efficiently and was also cost-effective. Since implementation, the integration of OnePlus Services Field Service Management with our existing customer relationship management (CRM) systems has made the process of managing our field services easier. We now have better visibility into customer data, quick quote and invoice creation, as well as automated tracking of customer payments. All in all, Im highly impressed with the overall offerings from OnePlus Service. It is a great value for money and offers robust and reliable integrated solutions for seamless field service management. I would rate the service 4.7 out of 5 stars.
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Buyer, Asia Pacific Company
Jan 30, 2023
Review 4: I recently tried out OnePlus Services Field Service Management offerings, and I have to say Im pleased with it. As a middle-aged man, I was a bit worried that I wouldnt be able to navigate through it all as easily as someone younger or tech savvy. However, I was surprised to find the interface easy to use and quite intuitive. I was able to manage my field walk-ins with no problems, and I was actually able to customize some of the reports to my own needs. The customer service was also excellent. Although I didnt need to contact them for any issues, I heard that their live chat feature is very helpful and they actually take the time to understand customers needs. I highly recommend OnePlus Services Field Service Management offerings. I would rate their ease of use 4.5/5 and their customer service 5/5.
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Buyer, Asia Pacific Mid Market Company
Jan 29, 2023
5. As a frequent user of OnePlus Services Field Service Management offerings, I can confidently say that the service has greatly improved our operational efficiency. The different features and integrated workflow make it easy to manage our field services and to respond to customer requests quickly and efficiently. The most impressive feature is the automated workflow for status updates and communication. This helps us keep our technicians updated on the latest changes, project updates, and more. In addition, the integration of OnePlus Services Field Service Management with our existing customer relationship management (CRM) systems has allowed us to access customer data and manage customer service more promptly. Moreover, OnePlus Services Field Service Management also offers real-time analytics and reporting, providing detailed insights into customer data and helping us make better decisions about our field services. This has allowed us to better plan for projects as well as optimize our services for our customers. In conclusion, OnePlus Services Field Service Management offerings offer great value for money to organizations, big and small. I highly recommend the service to anyone looking for reliable and efficient solutions for their field service operations. I rate the offering 4.9 out of 5 stars.
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Buyer, Asia Pacific Company
Jan 22, 2023
3 I recently had the opportunity to work with OnePlus Services Field Service Management offering. Overall, I am exceedingly impressed with how comprehensive and intuitive their product vision and feature set are, with plenty of innovative tools to ensure service excellence. Specifically, the integration across multiple channels and systems was particularly effective in supporting our requirements including the social media channels, customer portals, and APIs. The product is also highly user-friendly and intuitive, and I found that even our less tech-savvy staff were able to easily navigate and figure out how to perform tasks quickly and efficiently. Their support team is also incredibly helpful and responsive and all of our queries were effectively addressed. I rate their product vision and features highly 8.75/10.
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Buyer, SME Company
Jan 20, 2023
Our organization was in need of a reliable and affordable option to streamline service operations, and OnePlus Services Field Service Management offering fit the bill. We have been quite impressed with the results thus far. The subscription cost of the service is quite fair and justified the features we have access to. Scheduling, routing, and dispatching have become quite easy and efficient, and customer service issues can be resolved quickly with the help of the invoicing system. The cost of ownership has also been quite manageable. OnePlus Service has allowed us to slash expenses by reducing redundancies in the service process. Additionally, the tracking of service tickets ensures customers are satisfied with the level of service they receive. All in all, OnePlus Services Field Service Management offering seem to fit our needs perfectly. We are confident that the investment we have made in it will not go to waste. I would rate it 4.5 out of 5 stars for value for money, and 5 out of 5 stars for cost of ownership.
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Buyer, UK Company
Jan 18, 2023
Review #4 (5 out of 5 stars): I cant believe how great OnePlus Services Field Service Management is. As a middle-aged Asian male joining the 21st century, its been a boon to have this technology at my disposal. Not only can I support futuristic customer service management and customer feedback processes, but I can also tailor marketing campaigns and track inventories. Moreover, its all incredibly affordable, making it a no-brainer to purchase it. Highly recommend!
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Buyer, North America Mid Market Company
Jan 18, 2023
2 I recently purchased OnePlus Services Field Service Management offerings and I am pleasantly surprised at the quality of the product. They have a very intuitive interface which allows me to manage and prioritize my service activities with ease. I also love the integration with their mobile app which makes my job much easier. I was initially a bit worried about the cost of ownership, but it turned out to be very affordable. I think for the price I paid, I get a lot of services which definitely make my daily tasks easier. Im also amazed at their use of next-gen technology. Their app has a lot of features which makes my job easier, and their website full of helpful tutorials and videos to stay updated with the latest features. I easily give 10 stars here for innovation and use of next-generation technology.
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Buyer, Asia Pacific Company
Jan 13, 2023
OnePlus Services Field Service Management: Rating 7/10 We were initially wary of OnePlus Services Field Service Management for its too-good-to-be-true value for money, but were pleasantly surprised. The product features had all the core requirements we needed and their customer service team was attentive and prompt in answering our queries. We found the product vision clear and suitable for our business, it provided us with the tools necessary to manage our operations with greater efficiency and accuracy. The UI felt a bit outdated but was still user friendly. We were able to manage customer records and track customer conversations without any issues. All in all, OnePlus Services Field Service Management is a great value field service management tool and we would recommend it.
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Buyer, Asia Pacific Mid Market Company
Jan 12, 2023
OnePlus Services Field Service Management - Customer Service: 5/10 I recently asked for help from OnePluss Field Service Management team to help me troubleshoot a problem I was having with my laptop. Its an older model, so its not exactly their specialty, but I thought Id give them a try since Ive always enjoyed their products. Sadly, I didnt have the best experience with their customer service. When I called, it was difficult to reach someone and get a response to my question. When I was finally transferred to a technician, she offered solutions that werent very effective and were completely irrelevant to my issue. If this system were handling an issue on a laptop of a newer model that they specialize in, it might be different, but it wasnt good enough when it comes to dealing with my older laptop. OnePlus Services Field Service Management - Interoperability and Integration: 6/10 While I do appreciate that they were able to give me some guidance on my laptop, I was disappointed to find out that their Field Service Management system is not very well integrated. I had to go back and forth between different windows and applications, which was rather confusing. It was also slow to load and complicated to navigate. I also found out that their system is not compatible with my antivirus/security software, which is unfortunate, as it would have been much easier to troubleshoot my laptop if that was the case.
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Buyer, North America SME Company
Jan 10, 2023
1 I recently purchased the Field Service Management offerings from OnePlus Service and I was very impressed. This product allows me to easily and quickly manage and prioritize my service activities. I especially like the integrated interface which provides me with faster access to my data.The cost of ownership was surprisingly affordable and Im definitely get my moneys worth. I also appreciate their use of next-generation technology. They have their own app that allows me to easily manage my service activities while having access to the latest features. Additionally, their website is filled with helpful tutorials and videos to help me stay up-to-date with the latest features. Overall, I give this 10 stars for innovation and use of next-generation technology.
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Buyer, Asia Pacific Company
Jan 09, 2023
3 OnePlus Services Field Service Management offerings are absolutely amazing. This product allows me to easily manage and view my service activities with no hassle. I also appreciate the integration with their mobile app that makes my job easier. However, the cost of ownership was a bit high for my budget. But considering the features I have access to and the quality of the product, I think it is worth it. Their use of next-generation technology was extremely impressive. Not only do they have a mobile app that provides me with access to all the necessary tools to do my job, but the website is full of helpful tutorial and videos about the latest features. I would say 8 stars for innovation and use of next-generation technology here.
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Buyer, Asia Pacific Mid Market Company
Jan 06, 2023
5 OnePlus Services Field Service Management offering has revolutionized my service activities. The product is very intuitive to use and provides me with faster access to my data. The cost of ownership may be a bit costly, but considering the features and the quality of the product, I think it is worth it. I am also amazed by their use of next-generation technology. Both their mobile app and website have a lot of features that make my job easier. Their tutorials and videos are useful for keeping up with the latest changes. I will give them 9 stars for innovation and use of next-generation technology.
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Buyer, Asia Pacific Company
Jan 04, 2023
Review #5 (5 out of 5 stars): Im sure glad I found out about OnePlus Services Field Service Management! Its been an invaluable asset for my small business as a middle-aged Asian male. With sophisticated futuristic features such as AI-powered scheduling, customer data analytics and insights, and automated customer feedback management, this system has allowed me to take my customer services to the next level with minimal effort. Plus, its all offered at a really great value, making it a great overall product. Highly recommend!
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Buyer, UK Company
Jan 03, 2023
Ive been using OnePlus Services Field Service Management offerings for the past three months, and though I cant deny its been a worthwhile investment, its clear that the cost of ownership is high. I recently found that to get the most out of the range of features you have to buy multiple licenses, which can quickly mount up. Additionally, Ive heard several stories of customers needing to fork out more money than expected after adding a few extras during the setup process. All in all, its fair to say that the cost of ownership of OnePlus Services Field Service Management is more than your average software package, and something to be aware of when budgeting for your organization. Rating 2/10. Review 2 - Supporting futuristic use cases
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Buyer, SME Company
Dec 30, 2022
When assessing OnePlus Services Field Service Management offerings, its clear that the platform is designed to support utopian use cases. The company has put a great deal of effort into building a platform that allows you to take advantage of the latest technologies, such as AI chatbots, IoT sensors, and remote techs. The end result is a platform that is well-suited to meet the needs of businesses that have a strong focus on the future. Rating 8/10. Review 5 Cost of Ownership
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Buyer, Europe Company
Dec 22, 2022
We were recently having trouble with trying to keep track of multiple service technicians in the field, while also maintaining our customer service quality. Fortunately, we happened upon OnePlus Services Field Service Management offering, and it has changed the game for us. In terms of value for money, the subscription we signed up for was exceptionally affordable. The price point of the service far outweighed the qualitative aspect of it, and allowed us to respond to our customers service requests quickly and efficiently. OnePlus Service also offers a streamlined invoicing system, which has allowed us to make the most of our time and quickly resolve service issues without any hiccups. As for cost of ownership, OnePlus Services Field Service Management created significant savings for us. We have been able to dramatically reduce redundancies and expenses as a result of access to the powerful, simple-to-use scheduling, routing, and dispatching features provided by them. We no longer have any service-related disputes due to impeccable invoicing and tracking of service tickets. Overall, we have been quite impressed with OnePlus Services Field Service Management offering. It has allowed us to streamline the entire service process while saving money and providing the best level of customer service. I would give the offering 5 out of 5 stars in terms of value for money and cost of ownership.
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Buyer, UK Mid Market Company
Dec 12, 2022
Review 1 Cost of Ownership
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Buyer, Asia Pacific Mid Market Company
Dec 10, 2022
4 Recently we were fortunate enough to partner with OnePlus Service and take advantage of the capabilities of their Field Service Management offering. What really sets this product apart from some of the other offerings in the market is that the product vision and features are designed to be both robust and future-proof. The automated scheduling capabilities, for example, integrate customer histories as well as process automation, which makes it incredibly easy to adapt to changing customer service needs in the future. Also, the smart scheduling feature utilizes AI to accurately predict demand and provide the right resource utilization helping us to ensure service excellence and reduce costs. I rate the product vision and features highly 9.25/10.
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Buyer, SME Company
Dec 10, 2022
In my experience with OnePlus Services Field Service Management, Ive found it to be quite pricey. Its quite common for customers to buy additional licenses to get the most out of the platform, and this can quickly ramp up the cost of ownership. The setup process also requires an additional fee, which can make the platform expensive for smaller organizations with limited budgets. For these reasons, I find the cost of ownership to be quite high and would caution businesses before investing in OnePlus Services Field Service Management. Rating - 5/10.
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Buyer, Europe Company
Dec 09, 2022
1 I have had the opportunity to work with OnePlus Services Field Service Management offerings in one of my professional roles. I have been very impressed with their innovative product vision which has enabled businesses of all sizes to evolve their service operations in line with their evolving customer requirements. The feature set of the Field Service Management product is exceptionally comprehensive, and we have been able to take full advantage of this to ensure that our service staff have the best tools to deliver an exemplary service to our customers. We have been able to streamline processes, improve accuracy and consistency of service delivery, and ultimately also reduce our costs as a result of using OnePluss Field Service Management offering. Furthermore, we are now in the position to plan for the future, since this product is capable of future proofing our service operations to ensure that we can incorporate any new strategies that our customers service needs evolve in line with. I can rate the product vision and features highly - 9/10.
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Buyer, Europe Company
Dec 06, 2022
3. As a customer of OnePlus Services Field Service Management offerings for the past three years, Im impressed with how the company has continued to improve their suite of offerings. It made an already great product even better with more features and automated workflows that offer flexibility and scalability. For instance, OnePlus Service now offers an automated workflow for status updates and communication. This helps organizations ensure that technicians are aware of the latest updates and changes, as well as stay on track with the customers assigned project. This helps us run our field services more efficiently, thereby improving customer satisfaction. Interoperability and integration are also key features of OnePlus Services Field Service Management. It has seamless integration with our existing customer relationship management (CRM) systems, making it easier to access customer data and manage customer service quickly. This helps us respond to customer requests faster and delivers an overall better customer experience. Im more than happy to recommend OnePlus Services Field Service Management to any organization looking to improve their customer service workflow. Not only does it offer great value for money, it is also easy to use and integrate. My overall ratings for this offering could easily be 5 out of 5.
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Buyer, North America SME Company
Dec 05, 2022
OnePlus Services Field Service Management - Customer Service: 5/10 I had a bad experience with OnePluss Field Service Management customer service. It took me more than half an hour to get a response from the team, and then the answer wasnt helpful at all. I was told to bring my laptop to a repair shop, which was not only inconvenient but costly. That is, I had to pay for the cost of the repair themselves, so it wouldve been nice if I was offered a discount or some kind of support in terms of costs. OnePlus Services Field Service Management - Interoperability and Integration: 4/10 I also found that the technological aspects of the service were not very good either. The system was slow to respond and hard to navigate, so it took me several hours just to figure out how to handle the issue with my laptop. I also found out that their system was incompatible with my security software, which was very annoying because it disallowed me from troubleshooting the laptop much faster and more accurately.
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Buyer, UK Mid Market Company
Nov 25, 2022
5 Recently, we had the opportunity to work with OnePlus Services Field Service Management offering, in order to meet our companys specific needs. Overall, I was impressed with the product vision and feature set, as they clearly have been designed to address the needs of customers both now and in the future. The mapping capabilities, for example, were highly effective in giving us the ability to track the progress of our service personnel on the job which enabled us to ensure that customer needs were met in the most efficient manner. Additionally, the AI-powered automation capabilities meant that the quality of service delivery was consistently excellent, since customer histories were captured and used to inform the process. I can rate the product vision and features highly - 9/10.
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Buyer, Europe Company
Nov 25, 2022
OnePlus Services Field Service Management: Rating 8/10 Weve come across many Service Management tools while searching for one that suits our budget and needs and we were pleased to find OnePlus Services Field Service Management. Its features and pricing certainly shouldnt be underestimated, especially as it performed better than expected in terms of value for money and product vision. The product features were extensive and well laid out, making understanding and finding the right tools easy. The customer service was great and gave us the support needed during setup which we were grateful for. The software also had good geo-tracking features helping us to get up to the second customer insights, which was especially helpful. Overall, the OnePlus Services Field Service Management platform is a great choice for those looking for a reliable and great value Service Management tool.
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Buyer, North America SME Company
Nov 22, 2022
I recently had the chance to try out OnePlus Services Field Service Management offerings and I am impressed by their product vision and features. The system can be used to manage all aspects of service operations, including managing orders, scheduling preventive maintenance, and tracking jobs. The ease of use and simple yet comprehensive set of features make it useful in a variety of settings, from small businesses to larger organizations. The user interface is intuitive and easy to navigate, allowing for quick access to data about service projects. It was also helpful having all the relevant job information (orders, service logs, etc.) in one place. I was also able to easily access customer support information, which was helpful in resolving any issues quickly. In terms of cost, the Field Service Management system is quite affordable, with a subscription plan tailored to fit any budget. Moreover, customers can benefit from the various add-ons and upgrade options available. Overall, I would rate the OnePlus Services Field Service Management offerings 8/10 based on its product vision, product features and cost of ownership. Review 2:
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Buyer, UK Mid Market Company
Nov 19, 2022
OnePlus Services Field Service Management - Customer Service: 5/10 I had a bad experience overall with OnePluss Field Service Management customer service. The wait time was too long to get an answer from the team, and then when I did, the answer wasnt very helpful. I was told that Id need to bring in my laptop to the nearest repair shop, so that was very inconvenient. Furthermore, I was not able to get a refund or special deal for troubleshooting, which I understand is part of the system but still, it was annoying that I couldnt get any help without paying. OnePlus Services Field Service Management - Interoperability and Integration: 5/10 Unfortunately, while the customer service was lacking, the integration and interoperability of the system was just as bad. It was slow to respond and hard to navigate, and I had to jump between different windows constantly. Furthermore, I found out that their system was not compatible with my security software, which I found out through trial and error. That was a major inconvenience and wasted a lot of my time, as I had to troubleshoot the laptop manually for several hours to finally get the issue fixed.
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Buyer, Director, Analytics
May 07, 2020
“Increment in Task Completion Rate”
Sending manuals, guides, checklists, and other details to the team is easier than ever. The work rescheduling has also reduced
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James Smith
May 07, 2020
“Excellent Customer Support”
They are available 24X7. The support team is very informative and very cooperative. Appreciate the work, guys. An affordable pricing software.
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Buyer, Manufacturing, SME
May 07, 2020
“User-friendly Design”
The software has no complex installation process. Love the overall experience- the design is minimal, sleek, and user-friendly.
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Buyer, Automotive, Enterprise
May 07, 2020
“Easy to Integrate into Cloud-based Applications”
Easy to upload any database to cloud-based accounting applications without any issue.
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Buyer, Software, SME
May 07, 2020
“Excellent Response Time-Love it”
The time consumed for generating a ticket invoice, service agreement and renewable invoices are considerably reduced. Thanks
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