TSM Pricing & Demo
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Summary
TSM field service management is an Australian Field service management software that helps running businesses as efficiently as they should. TSM field service management features many tools for easing tasks like job scheduling, analytical reporting, account integration, warranty tracking, and audit trails to organize business and improve productivity effectively.
TSM Pricing
There is no TSM pricing available on the vendor website. It clearly indicates that they are open to customizing plans as per individual requirements. The tools may vary depending upon the nature of the job of different industries and so will be the pricing structure.
TSM Demo
TSM field service management has not featured any demo service on its website but it offers free business growth consultation. That indirectly suggests their way of offering a tailor-made demo of the software depending on needs. Just like TSM pricing, the demo requirement can vary from one industry to another.
TSM Features
Out of its many features, here are the top ones:
Accounting Integration- Seamless integration with your accounting package
- Free Administration time on Invoicing jobs
- Gives quick access to installed assets with full job history
- Manages scheduled maintenance and periodic inspections
- Quickly gathers data to raise a timely invoice
- Offers multiple invoice formats and create credit notes
- Easy to enter timestamp from anywhere through mobile
- Can record overtime against multiple jobs at a time
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TSM Reviews
Buyer, UK Company
May 14, 2023
Supporting Futuristic Use Cases The Service Managers Field Service Management offering also stays ahead of the game in terms of catering futuristic use cases. I found their integration with AI-enabled machines and robots really nifty, as its smart, efficient and also secure. The way they have adapted to and implemented the latest technologies while keeping their service scalable is also very impressive. I rate their support for futuristic use cases 9/10.
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Buyer, North America Mid Market Company
May 09, 2023
Review 4: I recently purchased The Service Managers FSM solutions. First of all, I must applaud the product vision behind it. Not only was it efficient, the features were also well-thought out to fit the needs of my business. I was particularly impressed with the customer onboarding feature. Administrators had complete visibility into the user management. This made my job significantly easier, since I no longer had to manually check customer access. The shipping & inventory feature also saved me a great deal of time and money. I could send notifications to customers about the progress of their task, and also view detailed job reports. However, the system cost was slightly more than my budget and I had to cut down on some features. In spite of that, The Service Managers offerings were still worth considering. Product vision: 5/5 Product features: 4/5 Value for money: 4/5
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Buyer, Europe Company
May 09, 2023
Conclusion The Service Managers Field Service Management offering provides a basic service management system, but it lacks the advanced technological capabilities and integrations needed to be truly useful in todays market. Its product vision and feature set lack sophistication, and its ability to support futuristic use cases is virtually nonexistent. All things considered, I cant recommend it strongly to any business looking to make a real impact in the FSM market. Overall Rating: 3/10
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Buyer, UK Company
May 06, 2023
The Service Managers Field Service Management - Review #4 Recently, I had the chance to evaluate The Service Managers Field Service Management and I am pleased to report that I found it quite impressive. The cost of ownership for the software is quite reasonable and their basic license costs $50 per user per month. There is also the option to get discounts for multiyear contracts. In terms of features and innovation, I was pleased to see the range of features the service offers. They offer an end-to-end mobile service order management and scheduling system and AI-driven decision support. These features help reduce time and cost for businesses ensuring better operations. To sum it up, I rate The Service Managers Field Service Management 8/10 on cost of ownership, and 9/10 on overall innovation. They offer excellent features for an affordable cost and their innovative approach certainly helps businesses in the long run.
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Buyer, Asia Pacific Company
May 05, 2023
Review #4 - Product Vision and Product features The Service Managers Field Service Management offers a comprehensive product vision and suite of features that is tailored to meet the needs of service-oriented organizations. Product features include automated notification systems, real-time asset tracking, predictive maintenance and asset and inventory management, all designed to optimize service delivery and operational efficiency. The product also offers great value for its cost, allowing organizations to keep operations and maintenance costs down in the long run. In addition, its scalability allows businesses to easily adjust and grow as their service needs evolve. I rate this product 9/10 for its comprehensive product vision and features.
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Buyer, North America SME Company
May 03, 2023
## Product Vision The Service Managers Field Service Management offering is an industry leading software, providing an ideal and expansive vision of the modern workforce. The way they have positioned their software, as an end-to-end solution that unifies the back-end system with the front-facing customer support services, makes it easy to engage with both your customers and your employees. The services intuitive UI, modern integrations and cross-compatibility with a variety of potential operating systems make it effortless to set up and maintain. I give their product vision a solid 9/10.
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Buyer, North America Mid Market Company
May 02, 2023
Review #5 - Supporting futuristic use cases Ive been impressed with The Service Managers Field Service Management since I adopted the product for my organization. Its suite of features is well-suited to supporting futuristic use cases and its automated notifications and asset tracking capabilities give us a clear advantage when it comes to greater efficiency and staying ahead of leading technology trends. However, I would like to see more options for customizing the system and more customization options. I often find myself having to turn to third-party providers to customize the system to our specific business needs, which is costly and time-consuming. Overall, I give the product a 7.5/10 rating for its support of futuristic use cases.
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Buyer, UK Mid Market Company
Apr 28, 2023
Review 2 I have been using The Service Managers Field Service Management offerings for about a year now, and I am extremely satisfied with their offerings. The customer service experience has been top-notch and its always of the highest caliber. The staff were always available to answer queries, provide assistance and provide product updates and upgrades. Since The Service Managers Field Service Management is web-based, I could access the system anywhere, anytime which has been extremely convenient. Also, the user interface was very intuitive and had detailed walkthroughs and tutorials which made it quite easy to learn and use. I look forward to continuing to use their service and I highly recommend them.Rating: 4.8/5
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Buyer, UK Company
Apr 21, 2023
The Service Managers Field Service Management - Value for Money Rating: 5/5 Im really impressed by how cost efficient Service Managers Field Service Management software truly is. We needed a way to track our labor and equipment rentals, as well as manage pilot installations and full scale projects, and the Service Manager rate was a fraction of what our competitors were offering. I was really pleased to find that this software had exactly what I needed for my business - like scheduling and inventory tracking capabilities - all without having to commit to a long term contract. Plus, if my business needs changes, I can easily upgrade or downgrade my plan when needed. Im so glad I found this software as it is certainly great value for my money.
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Buyer, UK Company
Apr 19, 2023
Review 5: The Service Managers FSM solutions have been extremely helpful in managing customer workflow for my business. At first, I was worried that the product vision and features would be too complicated to handle. However, the onboarding process was easy, and even my non-technical employees could understand how to use it. Interestingly, I could even schedule customer visits in bulk. This saved me a lot of time and energy, since I no longer had to generate separate notifications for each customer manually. Vendor activation was much simpler too. My biggest concern here was access to customer data. I was delighted to find out that I could customize my data to determine user roles & privileges. The analytics could have been better. This was one of the areas where I wished for a more detailed set of reports to understand customer preferences. Product vision: 5/5 Product features: 4/5 Value for money: 3/5
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Buyer, SME Company
Apr 18, 2023
Review 4 I work in a small business and recently made the switch to The Service Managers Field Service Management. We were looking for an efficient and cost-effective solution to upgrade our operations and the Service Manager proved to be an excellent choice. The customer service experience was much better than I expected. The staff were always very responsive and helpful, ensuring that all our queries were answered and any problems were taken care of quickly and efficiently. Furthermore, the user interface had a very straightforward design which made it quite easy to use. I am quite happy with the system and would certainly recommend The Service Manager to others.Rating: 4.6/5
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Buyer, Asia Pacific Mid Market Company
Apr 16, 2023
4. I needed to quickly find a new field service management system for my business and I decided to give The Service Managers Field Service Management offering a try. The cost of ownership was reasonable and it was the perfect fit for my budget. The product vision seemed short-sighted, however I found the product features to be quite useful. I especially appreciated the mobile payment options and the many automations that are already included in the system. All in all, I would give The Service Managers Field Service Management offering 3.5 stars.
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Buyer, UK Company
Apr 14, 2023
The Service Managers Field Service Management - Review #5 Recently, I had the chance to try out The Service Managers Field Service Management offering and I am glad that I did. When it comes to cost of ownership, the pricing of the software is quite reasonable. The basic license costs around $50 per user per month and there are attractive discounts available for multiyear contracts. In terms of features, the service has kept pace with the latest technology trends. It offers an array of innovative features such as AI-driven decision support and an end-to-end mobile service order management and scheduling system. These features help reduce time and cost for businesses, resulting in better operations. In conclusion, I am giving The Service Manager an 8/10 rating on cost of ownership and a 9/10 rating on overall innovation. The Service Manager offers excellent cost of ownership and innovative features that are sure to prove beneficial in the long run.
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Buyer, North America Mid Market Company
Apr 11, 2023
The Service Managers Field Service Management - Customer Service Rating: 5/5 When it comes to customer service, Service Manager is second to none. Every time I need help, the team is always there to lend a hand. Whether I have a question about the software or am looking for guidance and support, their team is always quick to respond and offer helpful advice and solutions. They also provide a plethora of training resources, complete with videos and one-on-one help, so that I can make the most out of their software. Im always so impressed with the level of customer service they provide, and Im grateful to have them in my corner!
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Buyer, Asia Pacific Mid Market Company
Apr 06, 2023
The Service Managers Field Service Management - Customer Service Rating: 5/5 I have to take a moment to recognize how amazing the customer service is with Service Manager. Their team is always available to answer any questions I may have and they genuinely seem to care about our success as a company. Whats more, when it comes to any problems we experience with the software, they are always quick to provide support, providing solutions in no time. Also, they offer great training tools, which makes it easier to make the most out of the software. There are training videos, how-to guides, one-on-one help, you name it. No matter how intense the project, Im always impressed with how the Service Manager team have my back.
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Buyer, North America Mid Market Company
Apr 04, 2023
The Service Managers Field Service Management - Review #2 In my experience of consulting with my clients, I can confidently say that The Service Managers Field Service Management solution is worth a serious look. It offers great value for money in terms of cost of ownership. The software comes with different licenses that are tailored to suit different needs and budgets. The basic license cost around $50 per user per month and if you commit to a multiyear deal, you can get discounts as well. I have been particularly impressed by the innovative features offered by this service. For instance, the end-to-end mobile service order management and scheduling system helps save a lot of time, resulting in smoother operations and reduced costs. In addition, the AI-driven decision support makes it easier for field service teams to make quick decisions based on past data and trends. Overall, I rate The Service Managers Field Service Management 8/10 on cost of ownership and 9/10 on use of next generation technology. The company has kept up with the latest technology trends and offers great features for an affordable cost.
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Buyer, North America Mid Market Company
Apr 03, 2023
2. I have been using The Service Managers Field Service Management offering for about six months now and I would consider myself a satisfied customer. The pricing is competitive and I am able to set up automations that save me a lot of time. Additionally, I prefer the product vision the platform offers because the developers seem to make efforts to incorporate customer feedback and new ideas rapidly. The product features certainly have room to grow, but they cover almost all of the basics one needs in order to streamline processes and manage field workers. I would give The Service Managers Field Service Management offering an overall score of 3.5 out of 5.
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Buyer, North America Mid Market Company
Apr 02, 2023
Review #1 - Supporting futuristic use cases I recently adopted The Service Managers Field Service Management product for my organization and have been very impressed. The product offers a suite of features designed to help service-oriented organizations automate and manage field operations. I have found the system to be user-friendly and intuitive to learn, making setup and day-to-day operations incredibly easy. In particular, the product is well equipped to provide futuristic use cases. From its automated notification system to its ability to deliver real-time asset tracking, the product allows my organization to stay ahead of the curve when it comes to technological advances, enabling a more seamless service delivery and operational efficiency. The product gives me the confidence that I can always keep up with the latest technology trends and stay on top of our service offerings. Overall, I give the product a strong 8/10 for its ability to support futuristic use cases.
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Buyer, North America Mid Market Company
Apr 01, 2023
3. After nearly eight months of evaluating other field service management systems, I chose The Service Managers Field Service Management offering. The cost of ownership was one of the primary factors in my decision. Additionally, I liked the product vision that the developers have laid out. The product features are very basic, but they meet most of my current needs. I enjoy the automations that are included and how I am able to quickly pay field workers via mobile. All in all, Im giving The Service Managers Field Service Management offering 3 stars.
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Buyer, UK Company
Mar 28, 2023
Review #2 - Product Vision and Product features The Service Managers Field Service Management product has exceeded my expectations in terms of both product vision and features. It allows users to customize their service delivery operations, giving them control and flexibility over their workflow. It also provides automated capabilities to help ease the burden of manual processes and operations. The product is designed to meet the evolving needs of our service-oriented business, and it does just that. From predictive maintenance to asset and inventory management, the features are designed in such a way that it can scale up and down without any large investments or the need for an overhaul. This is extremely helpful for organizations with varying service and maintenance needs. I give the product vision and features an 8.5/10, as it provides an effective, efficient and scalable platform for managing service operations.
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Buyer, SME Company
Mar 18, 2023
Review #3: I have recently implemented The Service Managers Field Service Management offerings and I am very pleased with it so far. I was drawn to the product vision as all the features and capabilities I require were clearly laid out before me. Furthermore, the product features offered me all the tools and functions I need to manage my services effectively and efficiently. Lastly, the interoperability and integration was excellent as it allowed me to link up all my existing systems in no time. I believe this product deserves a 5 star rating for its great product features, vision and its integration capabilities.
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Buyer, SME Company
Mar 17, 2023
The Service Managers Field Service Management - Value for Money Rating: 5/5 Ive been so impressed with Service Managers Field Service Management and how cost effective the software is. The software has exactly what my business needs to manage our mobile service team, like scheduling, inventory tracking, and upselling insight capabilities. What I love most is that there are various service packages available for everyone. No matter what a companys budget is, Service Manager has a solution that will fit the companys needs without having to be locked into a long-term contract. Additionally, the flexibility to easily upgrade or downgrade the service at any time is really beneficial for a business like ours.
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Buyer, Asia Pacific Company
Mar 17, 2023
I recently purchased The Service Managers Field Service Management offering and I must say that I am overall satisfied with my purchase. It has enabled me to do so much more with the time I have available and the efficiency it has enabled in my business has been invaluable. The product vision of the Field Service Management offering is quite impressive. It has a wide range of features that have been proven to improve the efficiency of any business. These features not only extend to customer and service management but also to resource management. This allows for improved tracking and scheduling as well as customer accurate costing. I particular appreciate the products value for money. The price is quite reasonable, especially considering the amount of customization and flexibility the product offers. Furthermore, the range of customer support available offering further adds to the value of the product, providing extra assistance at any given time. The product features are also quite robust. The product offers in-depth reporting, customer and asset management, service scheduling, and mobile device access which all work together to create an efficiently managed business. Furthermore, the product can be tailored to meet the needs of any business, which is essential for any business that needs a more customized process. Overall, I am quite satisfied with the Service Managers Field Service Management offering. I find great value in the product vision and its features, which has allowed me to streamline my businesss operations. Additionally, I find the price to be quite reasonable, making it a great value for money. I give it 5 stars for overall satisfaction and value for money.
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Buyer, Asia Pacific Mid Market Company
Mar 09, 2023
I recently purchased The Service Managers Field Service Management offering for my business and I must say it has exceeded my expectations. It provides a wide array of features that have proven to be invaluable to my business. I find the features to be quite robust and they have enabled me to take my business operations to the next level. The product vision of the Field Service Management offering is quite impressive. It is designed to provide businesses with efficient customer and service management as well as resource management. This type of sophistication enables businesses to use the products features to improve the overall efficiency, which is essential for any type of business. The value for money of the product is quite good. The price is quite reasonable, considering the number of features it offers. Furthermore, the range of customer support available further adds to the value of the product, providing extra assistance at any given time. The product features are also quite impressive. The product offers detailed customer and asset management, service scheduling, and mobile device access which all enable businesses to become more efficient. Additionally, the product can be tailored to meet the needs of any business, allowing for a customized process that suits the individual business. Overall, I am quite satisfied with the Service Managers Field Service Management offering. I find great value in the product vision, product features, and its affordability. This has enabled me to streamline my businesss operations, improving overall efficiency. I give the product 5 stars for their product vision and value for money.
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Buyer, Asia Pacific Mid Market Company
Mar 09, 2023
Supporting Futuristic Use Cases When it comes to supporting futuristic use cases, The Service Managers Field Service Management offering falls short. While it has rudimentary automation and workflow capabilities, it lacks the ability to integrate more advanced machine learning and artificial intelligence capabilities that are so crucial in todays tech landscape. Additionally, features like predictive analytics and adaptive recommendations are also missing. This significantly hinders the potential for it to be truly transformative. Supporting Futuristic Use Cases: 2.5/10
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Buyer, Europe Company
Mar 06, 2023
Product Features In terms of actual features, The Service Managers Field Service Management offering provides a range of important features that make it a reliable choice for a service management provider. However, its capabilities in terms of actionable insights and predictive analysis is truly lacking. Furthermore, its integration capabilities with third-party platforms are limited and its user experience is clunky and cumbersome. The dashboard also lacks the ability to customize data and make visualizations, making it hard to gain an in-depth understanding of your services. Product Features: 5/10
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Buyer, Asia Pacific Company
Mar 04, 2023
Review #4: I recently took a chance with The Service Managers Field Service Management offerings and I could not be more satisfied. The product vision offered me a complete overview of the software, allowing me to have a comprehensive plan regarding how I should utilize this product. Additionally, the product features were comprehensive and offered me everything I need for successful management of my services. Lastly, the interoperability and integration was incredible. It took me no time at all to link up all my existing systems and increase my productivity. I highly recommend this and rate it 5 out of 5 stars.
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Buyer, UK Mid Market Company
Mar 01, 2023
Review 3: During my search for a service management system that addressed the changing workflow requirements of my business, I decided to look into The Service Managers offerings. Right away, I could tell that a great deal of thought had gone into the product vision. Best of all, the features were finely tuned to ensure that my business operations were always running smoothy. The trouble ticket setup was effective in helping me to identify customer issues quickly. I could also use data to create customer profiles with ease, and the mobile interface made it easy to maintain operations from remote locations. What I did not find particularly useful were some of the analytics. I felt that the metrics needed more comprehensive data points, and the reports should have been more comprehensive for a better understanding of customer needs. Product vision: 4/5 Product features: 4/5 Value for money: 2/5
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Buyer, Europe Company
Feb 14, 2023
. 1. The Service Managers Field Service Management offering got the job done efficiently, so Im giving it 4 stars. Cost of ownership is at a reasonable level so I am happy with it. The product vision and features offered in the package met, or even exceeded, my expectations.The automations and mobile payment options saved me a lot of time and money in many situations, which was very useful. The ordering and dispatch process was simplified for me and I found the field service management system easy to use. All in all, it was a great value for the cost.
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Buyer, UK Company
Feb 10, 2023
Review #5: There has been a drastic improvement in the performance of my services since I invested in The Service Managers Field Service Management offerings. From the product vision to the product features, everything was well-defined and straightforward. It was extremely easy to set up and manage my services efficiently and effectively. Furthermore, the interoperability and integration was also great. I was able to link up all my existing systems quickly and without any issue. I believe this is a great product and I rate it 5 out of 5 stars for its excellent product vision, features and integration.
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Buyer, UK Company
Feb 09, 2023
Review #2: The Service Managers Field Service Management offerings make life so much easier for me. The product vision was immediately attractive because it offered me a great starting point for setting up my business. I was also delighted with the features, as they not only provided me an easy way to manage my services, but also worked really well with other existing products from The Service Manager. Lastly, I was really impressed with the interoperability and integration capabilities. Everything fit together perfectly and without any issue, allowing for seamless transition into a fully optimized system. I would rate this 5 out of 5 stars as I have seen tremendous improvements in my business operations.
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Buyer, North America Mid Market Company
Feb 06, 2023
Review 3 I recently used The Service Managers Field Service Management for our business and am impressed with the overall experience. We needed to upgrade our operations and the Service Manager provided us with an easy to use and intuitive platform with great customer support. The customer service I experienced from the team was quick and responsive. Their attention to detail and comprehensive knowledge of the products and services available allowed us to quickly set up and use their services. In addition, the user interface was very user-friendly, allowing us to easily navigate the platform and use the service with minimal setup time. I am very pleased with my experience so far and recommend The Service Manager to others.Rating: 4.7/5
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Buyer, Asia Pacific Company
Feb 01, 2023
5. I recently switched to The Service Managers Field Service Management offering and I have been very pleased with the transition. The cost of ownership was in line with what I expected to pay and the product vision seemed to strike the right balance between innovation and stability. The product features are just what I need to get the job done and I really like the mobile payment options. The included automations drastically reduced the time I have to spend on mundane tasks. As such, I am giving The Service Managers Field Service Management offering 4 stars.
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Buyer, Asia Pacific Company
Jan 28, 2023
The Service Managers Field Service Management - Review #1 I have used The Service Managers Field Service Management offering for my consulting project recently and in my opinion, this software delivers. Firstly, cost of ownership is quite reasonable. The cost of the software depends on the number of users but an average license will cost you in the range of $50 per user per month. In addition, the company offers discounts to those committing to multiyear contracts, which makes ownership even more cost effective. What I liked most about their service is the fact that they have kept up with the latest technology trends and their offering comes with features like AI-driven decision support and automation of support order processing. Their offering helps reduce costs as it frees up head counts, reducing the need to hire field services. In terms of innovation, I believe that The Service Manager is offering something unique. Unlike other field service management systems, it does not require an additional layer of integration for deployment. I also find their tracking system for mobile service orders and scheduling very useful. In conclusion, I am giving The Service Manager a rating of 8/10 on cost of ownership, and 9/10 on overall innovation. The Service Manager offers excellent cost of ownership and innovative features that help reduce time and cost in the long run.
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Buyer, UK Company
Jan 25, 2023
Review 5 I recently had the chance to work with The Service Managers Field Service Management and can honestly say that it met all my expectations. The customer service I experienced was excellent the staff were knowledgeable, helpful and clearly demonstrated an attention to detail. They were always available to answer queries and provide assistance with our setup. The interface was also incredibly user-friendly and intuitive, making it quite easy to navigate and use the service. Additionally, the system was very reliable and the setup was quite simple. I appreciate the flexibility and convenience of using this service and would highly recommend it to others.Rating: 4.7/5
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Buyer, North America Mid Market Company
Jan 18, 2023
Product Features Im very satisfied with the features that The Service Managers Field Service Management offering comes with. Automation, job scheduling and instant communication are all top-notch. Their asset management and inventory tracking solutions also make it hassle-free to keep tabs on your supplies. I also appreciate the comprehensive reporting and analytics, which provide real-time insights into the organizations performance. All in all, I rate these features 8/10.
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Buyer, Asia Pacific Mid Market Company
Jan 15, 2023
. Review 1: I had been looking for a service management system that addressed the changing needs of businesses like mine. After much deliberation, I finally settled on The Service Managers FSM solutions. The product vision behind the system is commendable and the features are practical. The process of onboarding customers was seamless. Equally impressive was the dashboard which presented me with a comprehensive overview of my data. With this, I didnt need to keep sifting through the minutiae of details. The system also made it easy for me to assign tasks to my employees, including managing customer access, which further streamlined the onboarding process. It was possible to even assign job roles and duties to them through user profiles. Comprehensive mobility options are available, and this enabled us to manage & monitor our operations from remote locations. I must also say that the customer service teams were always ready to assist me. Product vision: 5/5 Product features: 5/5 Value for money: 4/5
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Buyer, UK Company
Jan 13, 2023
The Service Managers Field Service Management - Review #3 As an independent consultant, I recently had the opportunity to try out The Service Managers Field Service Management. As a result, I am pleased to report that it is a great value for money proposition when it comes to cost of ownership. The software comes with different licenses and their basic license cost around $50 per user per month. Moreover, if you commit to a multiyear deal, you can get attractive discounts. In terms of uniting innovation and cost-efficiency, The Service Managers Field Service Management really stood out to me. Amongst its innovative features are an end-to-end mobile service order management and scheduling system and AI-driven decision support. These features help reduce time and costs for businesses. To sum it up, I rate The Service Managers Field Service Management 8/10 on cost of ownership and 9/10 on use of next generation technology. In my opinion, they are offering great value for money with an excellent range of features.
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Buyer, North America Mid Market Company
Jan 10, 2023
I recently purchased The Service Managers Field Service Management offering and it has been quite a satisfactory purchase. The product has been quite helpful in streamlining my operations and improving the efficiency of my business. The product vision of the Field Service Management offering is quite remarkable. It provides businesses with customer and service management as well as resource management. This type of sophistication enables businesses to use the products features to improve their overall efficiency, which is key to success. The value for money of the product is quite good. The price is quite reasonable, considering the number of features it offers. Furthermore, the range of customer support available further adds to the value of the product, providing extra assistance at any given time. The product features are also quite outstanding.The product offers detailed customer and asset management, service scheduling, and mobile device access which all enable businesses to become more efficient. Furthermore, the product can be tailored to meet the needs of any business, allowing for a customized process that suits the individual business. Overall, I am quite satisfied with the Service Managers Field Service Management offering. I find great value in the product vision and its affordability. This has enabled to me to streamline my businesss operations, as well as improve the overall efficiency. I give it 5 stars for overall satisfaction and value for money.
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Buyer, UK Company
Jan 09, 2023
Review 1 I have recently been using The Service Managers Field Service Management offerings for small to medium-sized businesses and I have to say that it has made our business operations much smoother and efficient, without compromising on the quality of service delivery. In terms of the customer service experience, I found the staff to be knowledgeable, responsive, and paid attention to detail. They always had a solution to our queries and were willing to assist and walk us through the setup process. In terms of ease of use, I found that the interface is simple and intuitive, with clear icons and prompts guiding us step-by-step through the process. The support team were always there to answer any questions we had. I would definitely recommend The Service Manager to others looking for a reliable and efficient field service management solution.Rating: 4.5/5
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Buyer, North America Mid Market Company
Jan 05, 2023
Overall Rating Overall, The Service Managers Field Service Management offering has potential but lacks the features, integrations, and technological capabilities needed to meet the demands of todays market. Its product vision is uninspiring, its features lack sophisticated capabilities, and its support for ‘futuristic use cases are barely existent. I wouldnt recommend this product unless there are are no other options out there. Overall Rating: 3/10
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Buyer, UK Mid Market Company
Jan 04, 2023
. Review #1: I recently purchased The Service Managers Field Service Management offerings for my business and I am extremely pleased with the results. The product vision was clear and well-defined, which gave me a great way to visualize how the system could help my business. The features were comprehensive and easy to use, which gave me the ability to quickly set up and manage everything. I was especially impressed with the integration capabilities. It was very easy to link up with my other existing systems, which greatly improved my efficiency and productivity. I highly recommend this product and would give it 5 stars for its great product vision and features as well as its interoperability and integration.
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Buyer, SME Company
Dec 31, 2022
Review 2: I recently purchased The Service Managers FSM solutions, and I must say that the product vision was top-notch. The features were also cleverly designed to efficiently handle the needs of my business. Most impressive were the automated reporting and notification setup. With this, I had complete control and oversight of all customer tasks being performed, and I could send necessary notifications and even verify job completion by referencing customer reports. The analytics feature was quite useful, since it gave me the capability of scheduling customer visits in the best manner. It was even possible for me to customize my notifications. I must admit that Support & Maintenance could have been better. The teams seemed to struggle to resolve my queries quickly, although this is likely a limitation of the free version. Product vision: 5/5 Product features: 4/5 Value for money: 3/5
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Buyer, UK Company
Dec 25, 2022
I recently purchased The Service Managers Field Service Management offering and I am quite pleased with my purchase. It is a great product that has proven to be invaluable to my business. The features are sophisticated and powerful and they have allowed me to make my operations more efficient. The product vision of the Field Service Management offering is quite impressive. All the features of the product have clearly been chosen to improve the efficiency of any business. This includes customer and service management as well as resource management, which all help to improve the efficiency of goods and services. The products value for money is quite good. The price is quite reasonable and the range of customer support available further adds to the satisfaction of the product. Furthermore, this product offers a good level of customization, allowing for the product to be tailored to the individual businesss needs. The product features are also really remarkable. The product offers in-depth reporting, customer and asset management, service scheduling, and mobile device access which all work together to create an efficiently managed business. Additionally, the mobile device access further reduces the time needed to complete tasks, further improving overall efficiency. Overall, I am happy with the Service Managers Field Service Management offering. I find the product vision, product features, and its affordability to be quite satisfactory. This has enabled me to improve the efficiency of my businesss operations. I give it 5 stars for its product vision and value for money.
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Buyer, SME Company
Dec 18, 2022
Overall rating Overall, I rate The Service Managers Field Service Management offering 9/10. It combines modern features with a robust vision that is suitable for both businesses and their users, making it a great all-in-one option.
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Buyer, North America Mid Market Company
Dec 17, 2022
I recently purchased The Service Managers Field Service Management offering and it has proven to be a valuable investment. The product has great features that have enabled me to improve the efficiency of my businesss operations. The product vision of the Field Service Management offering is quite remarkable. It is designed to provide efficient customer and service management as well as resource management. This enables businesses to use the products features to improve the overall efficiency, which is critical for any business. The value for money of the product is quite satisfactory. The price is quite reasonable, considering the plethora of features it offers. Furthermore, I find the customer support to be quite exceptional, offering extra assistance whenever necessary. The product features are quite outstanding. The product offers detailed customer and asset management, service scheduling, and mobile device access, which all work together to create an efficiently managed business. Furthermore, the product can be tailored to meet the needs of any business, allowing for a customized process that suits the individual business. Overall, I am quite pleased with the Service Managers Field Service Management offering. I find great value in the product vision and its features, which has greatly improved the efficiency of my businesss operations. Additionally, I find the price to be quite reasonable, making it a great value for money. I give it 5 stars for overall satisfaction and value for money.
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Buyer, UK Company
Dec 16, 2022
The Service Managers Field Service Management - Customer Service Rating: 5/5 Im always pleased with how great the customer service is with Service Manager. From the moment I first discovered the software, the team has been attentive, helpful, and always willing to answer any questions - no matter how small. Whenever I have run into any technical issues with their software, the team responds right away, offering solutions and fixes in no time. Im also impressed with the number of training resources that are available for those who are unfamiliar with the software. From online video tutorials to one-on-one training sessions, its reassuring to know that I have the support and guidance whenever I need it.
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Buyer, SME Company
Dec 14, 2022
The Service Managers Field Service Management - Value for Money Rating: 5/5 I recently switched over to Service Managers Field Service management software to help manage our rapidly growing mobile service team and couldnt be more pleased with how cost effective the service is. For a fraction of the cost of the other software I looked into, Im getting the same great features, like scheduling and management of job sites, inventory tracking, and upsell capabilities, without a long term contract. Its wonderful for a small business like ours because we can rest easy knowing that our budget is Under control. On top of that, I was really impressed with the level of customization the service allowed, enabling us to generate exactly the kind of reports and insights that I need for my business. No matter what the size of your business or budget, Im confident that Service Manager has a solution that will fit your needs.
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Buyer, North America SME Company
Nov 29, 2022
Review #3 - Supporting futuristic use cases The Service Managers Field Service Management product offers great support for futuristic use cases that can save our organization time and money. The systems mobile-friendly interface offers the convenience of monitoring and managing operations from anywhere. The automated features are a huge plus for streamlining and automating mundane tasks such as cataloging inventory, or managing customer information. The system also provides valuable insight into service operations and customer interactions, helping us identify opportunities for improvement and evaluate potential strategies. Overall, the product can be described as highly functional, efficient, and flexible. I give a rating of 9/10 for its supporter of futuristic use cases.
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Buyer, Asia Pacific Mid Market Company
Nov 26, 2022
Product Vision The Service Managers Field Service Management offering has a broadly defined but uninspiring product vision. While it does have some potential use cases, it ultimately falls short of whats already available on the market today. It does not offer any advanced modern features that could make it a transformative piece of technology in the near future. Its simply a service management system that handles a variety of traditional tasks - and it supports some basic automation capabilities. Furthermore, their “intelligent†workflow management capabilities feel relatively outdated and feature rich toolsets lack integration capabilities. Product vision: 3.5/10
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Buyer, Software, SME
May 07, 2020
“Customized plans save money”
TSM pricing is very customizable at an enterprise level which makes it highly sought-after amongst industries.
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James Smith
May 07, 2020
“Quite satisfied with their service”
They respond quickly to your queries and fix them fast so that your productivity doesn’t get hamper. Highly recommended.
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Buyer, Director, Analytics
May 07, 2020
“Good at remote updates”
The software has great tools to keep a tap on onsite progress from the corporate side. It saves time and indeed boosts productivity.
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Buyer, Construction, Enterprise
May 07, 2020
“Offers better time management”
When you don’t get involved in tedious billable work, you save time. TSM does offer that with ease.
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Buyer, Director, Analytics
May 07, 2020
“Highly experienced at what they do”
Their experience of 25 years, reflects in their product quality. They are highly professional and know how to do quality business in the market.
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