FICO Falcon Fraud Manager Reviews & Product Details

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FAIR ISAAC CORPORATION (FICO)
California, USA
1956
$500MN to $1BN
Enterprise
73 Likes
78 Buyers Negotiating

Summary

FICO provides fraud detection and prevention solutions to different industries.
  • FICO Retail Fraud Manager : helps retailers combat fraudulent activities in stores as well as online. With retail frauds increasing, there is a growing need for FDP solutions that can be implemented in the retail sector to protect customers and retailers from fraudulent activities. The solution uses analytics models and provides real-time data about fraudulent activities, thereby reducing the amount of losses.
  • FICO Card Compromise Manager :  is an anti-fraud solution that proactively identifies fraudulent activities. The solution detects frauds such as card-present, card-not-present, and Automated Teller Machine (ATM) frauds. For monetary and non-monetary transactions, the platform provides services such as event processing, monitoring, rules management, and case management. It includes modules such as authentication, debit, credit, mobile payments, and ePayments. The platform also provides custom-level decision-making to its users.

Discussions

Strengths
  • +10
    Fraud Analytics
  • +5
    Hosted / On-Cloud
  • +14
    On-Premise
  • +7
    Through Partners / Third-Party Vendors
  • +11
    Authentication (SFA and MFA)
  • +6
    Consulting Services
  • +11
    Electronic payment
  • +12
    GRC solutions
  • +9
    Insurance claims
  • +5
    Managed Services
  • +12
    Mobile payment
  • +10
    Money laundering
  • +13
    Other features
  • +8
    Others
  • +13
    Other Solutions
  • +14
    Professional Services
  • +7
    Training and Support
  • +8
    Full Time Equivalent
  • +10
    Per User / Workstation Basis
  • +9
    Subscription / Licensing
Cautions
  • -5
    On-Site Support
  • -5
    Breadth and Depth of Product Offerings
  • -7
    Delivery
  • -6
    Product Features and Functionality
  • -8
    Scalability
  • -9
    Support and Services
  • -8
    Customer Support
  • -14
    Dedicated Account Manager (DAM)
  • -10
    Others, please specify
  • -12
    Product Demos
  • -9
    Sales Support
  • -11
    Software Requirement Specification (SRS)
  • -7
    Technical Support
  • -9
    Product Offerings
  • -9
    End User Organization Size
  • -12
    licenses
  • -8
    Number of End Users
  • -5
    Platform/Technology
  • -6
    Directly
  • -13
    Proof of Concept

FAIR ISAAC CORPORATION (FICO) Reviews

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Buyer, Asia Pacific SME Company

5
May 10, 2023
I recently purchased FICOs Fraud Detection and Prevention solution and these are my thoughts. Starting with the product vision, I can see it being quite helpful to companies who need extra security. The features are comprehensive and the user interface is quite straightforward and intuitive, making it easy to set up. It integrates well with existing software, while remaining cost-efficient. With regards to innovation, I would say FICO is ahead of many competitors in embracing next-generation technology to update their product vision and features. Likewise, their customer service has been responsive and helpful when Ive needed assistance. In summation, I believe FICOs Fraud Detection and Prevention solution is a good option and value, and I would recommend it. Rating: 8/10
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Buyer, Asia Pacific Company

5
Apr 05, 2023
I recently purchased FICOs Fraud Detection and Prevention offering and Im pleased to provide this review. Having used the product, I can say it is a great value for money and does a good job of meeting its intended purpose. The product vision and features are well thought-out and the user interface is quite easy to use. It does a good job of integrating well with existing software, and I found the cost of ownership to be very reasonable. FICO has done a great job of innovating, incorporating next-generation technology into their product to stay ahead of the curve. And customer service has been quick to respond to any queries Ive sent. All in all, I believe FICOs Fraud Detection and Prevention solution is well worthy of recommendation. Rating: 9/10
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Buyer, Asia Pacific Mid Market Company

5
Mar 22, 2023
I recently purchased FICOs Fraud Detection and Prevention offering and while I can understand where some users are coming from with their mixed feedback, I personally find their product rather good. So far, FICO has done a great job of keeping up with futuristic use cases and incorporating the latest technologies into their product vision and features. Additionally, their user interface is fairly easy to navigate and does a good job of integrating with existing systems. Cost of ownership is a bit higher than some alternatives, but I would say its worth it for the quality of the product. Customer service has been helpful when Ive reached out and I believe their product is well-suited for companies of any size. In closing, I believe FICOs Fraud Detection and Prevention solution is a good value, and I would recommend it. Rating: 8/10
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Buyer, UK SME Company

5
Feb 20, 2023
I recently purchased FICOs Fraud Detection and Prevention solution and this is my review. The product vision and features are above average and the user interface is quite straightforward to use. The platform easily integrates with existing systems and is quite stable. I particularly appreciate the innovation FICO has put into their security solutions, looking ahead to possible futuristic use cases and incorporating next-generation technology into their product. And their customer service has been nothing but helpful when I ask for assistance. That said, it does come at a higher cost than some competitors, so thats something to consider. Overall, however, I am quite happy with FICOs Fraud Detection and Prevention solution and would recommend it to anyone in need of this kind of security. Rating: 8/10
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Buyer, UK Mid Market Company

5
Nov 23, 2022
I recently purchased FICOs Fraud Detection and Prevention solution and am happy to provide this review. While it wasnt without its hiccups, I ultimately believe the product is worth its cost of ownership. The product vision and features are well-executed and comprehensible. While the user interface may be slightly complicated for some users, its ultimately very easy to use once you get the hang of it. Additionally, it does a good job of integration and interoperability with existing systems and is quite stable. FICO has also done a great job of innovating and keeping up with futuristic use cases, making the most of next-generation technologies. Customer service has also been good for the most part, with quick response times and helpful staff. In conclusion, I feel like FICOs Fraud Detection and Prevention is a great value and would recommend it to anyone looking to add this kind of security to their business. Rating: 7/10
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FAIR ISAAC CORPORATION (FICO) Presence in Fraud Detection Software
FICO delivers software, analytics, and data management solutions and services to help enterprises automate their business decisions. The company has been granted over 130 patents for its analytics and decision management suite. It operates through three segments: applications, scores, and decision management software suites. FICO serves over 10,000 clients across 100 countries. FICO products offer a broad range of credit scoring, analytical solutions, and services to the banking and finance industry, credit reporting and processing agencies, insurance companies, retailers, healthcare providers, and public sector agencies. FICO aims to assist its business clients in responding to the dynamic business needs by introducing new capabilities in its predictive and Business Intelligence (BI) tools. This has enabled enterprises to make decisions in a proactive manner.
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